
Targeted Hydrocortisone Cream with Enzyme Support
Product Description
Zymox Veterinary Strength Topical Cream Hydrocortisone 1.0% is a veterinary-labeled topical option for dogs and cats with topical infections, wounds, and cuts. The formula contains 1.0% hydrocortisone for antipruritic itch relief and includes LP3 Enzyme System ingredients, plus aloe vera for skin comfort support. Apply as directed and discontinue if irritation worsens.
Benefits
- Hydrocortisone Relief: Hydrocortisone 1.0% is included for antipruritic itch relief.
- For Skin Issues: Labeled for topical infections, wounds, and cuts.
- LP3 Components: Contains LP3 Enzyme System ingredients listed on the label.
- Aloe Inclusion: Aloe vera is included to support skin comfort.
Ingredients
Active Ingredients: Hydrocortisone 1.0% (Purpose: Antipruritic).
Inactive Ingredients: Aloe Vera, Benzyl Alcohol, Dextrose, Glucose Oxidase, Glycerin, Glyceryl Polymethacrylate, Isopropyl Myristate, Lactoferrin, Lactoperoxidase, Lysozyme, Potassium Iodide, Propylene Glycol, Purified Water, Titanium Dioxide, Zinc Gluconate.
How to Use
Directions for Use
- Daily Application: Apply once daily, or as needed to the affected area.
- Use Window: Continue for one to two weeks, veterinarian directed.
- Cover Lightly: Lightly cover with a sterile bandage if needed.
- Vet Direction: Follow veterinarian guidance for ongoing or recurring conditions.
Additional Information
Precautions
- External-Only Use: For external use only and for animal use only.
- Pregnancy Warning: Do not use on pregnant or lactating females.
- Avoid Eyes: Avoid contact with the eyes when applying the cream.
- Discontinue Use: Stop use if condition worsens or rash develops.
- Store Properly: Keep out of reach of children; store at room temperature.
Possible Side Effects
- Rash Reaction: Rash can occur; discontinue and consult veterinarian.
- Allergy Signs: Allergic reaction signs require stopping and veterinary advice.
- Symptom Worsening: Worsening condition signals stopping and reassessment.
- Eye Exposure: Eye contact can irritate; prevent exposure during use.
Shipping & Returns
We offer ground, express, priority, and international delivery; see our shipping policy for details.
For return instructions or product concerns, please refer to our detailed refund policy.
Frequently Asked Questions
Q1: What conditions are on-label for the cream?
Ans: The label states the cream is for topical use on dogs and cats for infections, wounds, and cuts. Hydrocortisone 1.0% is included for its antipruritic effects to help relieve itching associated with topical skin irritation.
Q2: What is the labeled application schedule for the cream?
Ans: Apply the cream to the affected area once daily or as needed. The label indicates use for one to two weeks, or follow a veterinarian’s directions when treatment needs differ based on the pet’s condition.
Q3: Can Zymox Veterinary Strength Topical Cream Hydrocortisone 1.0% be used longer than two weeks?
Ans: The label provides a one to two week use window and also states that use may be directed by a veterinarian. For longer courses, a veterinarian should evaluate the skin problem and confirm an appropriate treatment duration.
Q4: What does “antipruritic” mean on the active ingredient line?
Ans: The label lists hydrocortisone 1.0% as the active ingredient and identifies its purpose as antipruritic. Antipruritic indicates hydrocortisone is included to help relieve itching associated with topical skin irritation and inflammation.
Q5: Is bandaging allowed after application?
Ans: Yes. The directions state the treated area may be lightly covered with a sterile bandage. Light covering can help protect certain sites while maintaining topical contact with the product, when a veterinarian agrees it is appropriate.
Q6: What pets should not use the cream?
Ans: The warning states not to use the product on pregnant or lactating females. If a pet is pregnant, nursing, or potentially pregnant, a veterinarian should recommend a safer alternative and confirm the best skin care plan.
Q7: What should happen if a rash appears after applying the cream?
Ans: The warning states to stop use and consult a veterinarian if a rash or other allergic reaction develops. A veterinarian can determine whether the reaction is a sensitivity to ingredients or a sign of a different skin issue.
Q8: What should be done if the skin problem looks worse after starting use?
Ans: The warning states to stop use and consult a veterinarian if the condition worsens. Worsening symptoms may indicate infection severity, incorrect diagnosis, or a need for additional therapy beyond topical care.
Q9: What are the storage and safety handling directions?
Ans: Keep the product out of reach of children and store at room temperature. The label also notes external use only and animal use only, which support safer handling and help prevent accidental misuse.
This Shipping Policy explains how orders are processed, shipped, tracked, and delivered.
1. Shipping Origin and Fulfillment
Orders are dispatched from our U.S.-based fulfillment center. We deliver to eligible addresses within the United States and to eligible international destinations shown at checkout.
If a destination, shipping service, or product is not eligible for delivery, checkout will not offer that shipping option.
2. Order Processing Time
Orders are generally processed within 1–5 business days before shipment. Processing time is separate from carrier transit time.
Our order cut-off time is 6:00 PM Pacific Time (PT). Orders placed after the cut-off time, on weekends, or on applicable holidays begin processing on the next business day.
Processing may include order verification and preparation for shipment.
3. U.S. Shipping Methods, Costs, and Transit Times
For eligible U.S. addresses, our current shipping options are:
- Priority Shipping: $5.99 — estimated carrier transit time of 1–2 business days after shipment.
- Standard Shipping: $2.99 — estimated carrier transit time of 3–6 business days after shipment.
- Free Shipping: $0 — estimated carrier transit time of 5–8 business days after shipment.
Total estimated delivery time includes both the 1–5 business day processing period and the applicable carrier transit time. The shipping service, cost, and delivery estimate available for your order are shown at checkout before payment.
4. International Shipping
We ship to eligible international destinations. Available international shipping services, shipping charges, and estimated delivery times vary by destination and are displayed at checkout.
For eligible international orders, applicable import duties and taxes are calculated and collected at checkout where required. When these charges apply, the order is shipped on a duties-and-taxes-paid basis so that the same import charges should not be collected again at delivery.
International delivery estimates may be affected by carrier operations, customs processing, local holidays, weather, or other events outside normal transit conditions.
5. Tracking
When tracking is available, you will receive shipment confirmation with tracking information after the order has shipped. Please allow up to 48 hours for tracking information to become active after the carrier receives the shipment.
6. Address Accuracy and Changes
Please review your shipping address carefully before submitting an order. If you notice an address error, contact us as soon as possible. We will try to help before shipment, but an address change cannot be guaranteed once fulfillment or carrier processing has begun.
Additional carrier or re-delivery charges resulting from an incorrect or incomplete address may be the customer's responsibility where permitted by law.
7. Delayed or Lost Shipments
If your shipment has not arrived within the estimated delivery timeframe, please contact us. We will review the tracking information, work with the carrier when necessary, and assist with an appropriate resolution based on the circumstances.
Delivery estimates are not guarantees and may be affected by carrier delays, weather, public holidays, customs processing, or other transportation disruptions.
8. Damaged, Defective, or Incorrect Deliveries
If an item arrives damaged, defective, or incorrect, contact us within 7 calendar days after confirmed delivery. Please include your order number and clear photos of the item, packaging, and shipping label when relevant.
Approved cases are handled under our Return & Refund Policy, including return-shipping assistance when the issue is our responsibility.
9. Policy Updates
We may update this Shipping Policy when our shipping services or operating requirements change. The current version will be posted on this page.
10. Contact Us
If you have questions about shipping or an order in transit, please use our Contact page or the current contact information displayed in the website footer.
This Return & Refund Policy explains when a return is eligible, how to send an item back, who pays return shipping, and how approved refunds are processed.
1. Return Window
You may request an eligible return within 30 days after confirmed delivery. Return requests submitted after the 30-day period are not accepted unless applicable law requires otherwise.
2. Return Eligibility
To qualify for a standard return, the item must generally be:
- Unused, unwashed, and in its original condition.
- Returned with the original packaging, tags, accessories, manuals, and other included components, when applicable.
- Not specifically identified as final sale or non-returnable before purchase.
Products that show use, alteration, avoidable damage, missing components, or other conditions outside the eligibility requirements may be ineligible for a refund.
3. Product-Specific Non-Returnable Items
Some products may be non-returnable for hygiene, safety, customization, final-sale, or other product-specific reasons. Any such restriction will be disclosed on the product page or before purchase when applicable.
4. No Direct Exchanges
We do not provide direct exchange service. If you want a different item, size, color, model, or version, return the eligible original item under this Policy and place a new order separately.
5. How to Start a Return
Returns are handled by mail. Before sending an item back, contact our customer support team through the Contact page or the current contact information displayed in the website footer. Please provide:
- Your order number.
- The item or items you want to return.
- The reason for the return.
Returns sent without required return authorization may be delayed or refused.
6. Prepaid Return Label and Return Shipping Cost
For eligible mail returns, a prepaid return label is included in the package.
For a standard return made for customer-choice reasons, the actual carrier postage charged for use of the prepaid return label will be deducted from the approved refund. We do not charge a separate restocking fee.
If the return is required because the item arrived damaged, defective, or incorrect and the claim is approved, we cover the return-label cost.
If you choose not to use the provided label when an alternative return method is authorized, use a trackable shipping service and keep your shipping receipt until the return is completed.
7. Original Shipping Charges
Original outbound shipping charges are non-refundable for standard customer-choice returns, except where required by law. If the return results from an approved damaged, defective, or incorrect item, applicable shipping charges will be handled as part of the resolution.
8. Refund Review and Processing
After the returned item is received, we inspect it and notify you whether the refund is approved.
If approved, the refund is issued to the original payment method. We generally process an approved refund within 1–3 business days. After the refund is issued, your bank or card provider may require an additional 5–10 business days to post the funds to your account.
9. Damaged, Defective, or Incorrect Items
If an item arrives damaged, defective, or incorrect, contact us within 7 calendar days after confirmed delivery. Include your order number and clear photos of the item, packaging, and shipping label when relevant.
After review, we will provide an appropriate resolution. When a return is required for an approved claim, we cover the return shipping cost.
10. Refused or Undeliverable Shipments
If a shipment is refused or returned because of incorrect or incomplete customer-provided shipping information, actual carrier return, re-delivery, or related shipping charges may be deducted from an otherwise eligible refund where permitted by law.
11. Policy Updates
We may update this Return & Refund Policy when our return procedures or legal requirements change. The current version will be posted on this page.
12. Contact Us
If you need help with a return or refund, please use our Contact page or the current contact information displayed in the website footer.
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