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Zymox Ear Solution with 0.5% Hydrocortisone for Dogs & Cats (1.25 oz) - US 5476

Zymox Ear Solution with 0.5% Hydrocortisone for Dogs & Cats (1.25 oz) - US 5476

Regular price $4.50
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  • Free shipping is available on all orders
  • The return request is submitted within 30 days of confirmed delivery
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Enzymatic Ear Relief with Anti-Itch Support

Product Description

ZYMOX Enzymatic Ear Solution with 0.5% Hydrocortisone provides targeted ear care for dogs and cats experiencing itching, irritation, or inflammation. The patented LP3 Enzyme System, when combined with 0.5% hydrocortisone, helps soothe inflamed ear canals and support microbial balance. The no-pre-clean formula allows direct application to uncleaned ears for convenient, stress-free treatment.

Benefits

  • Itch Relief: 0.5% hydrocortisone helps reduce redness and irritation.
  • Enzyme Defense: LP3 Enzyme System supports antimicrobial activity.
  • No Pre-Cleaning: Designed for use in uncleaned ear canals.
  • Gentle Formula: Non-toxic and non-stinging solution.
  • All Life Stages: Suitable for dogs and cats of any age.

Ingredients

Active Ingredients: Hydrocortisone (0.5%), Glucose Oxidase, Lactoferrin, Lactoperoxidase, Lysozyme.

Inactive Ingredients: Purified Water, Propylene Glycol, Glycerin, Hydroxypropyl Cellulose, Dextrose, Potassium Iodide, Benzyl Alcohol.

How to Use

Directions for Use

  • Shake Well: Shake thoroughly before each use.
  • Fill Canal: Apply to the uncleaned ear canal until filled.
  • Massage Base: Gently massage the base of the ear.
  • Wipe Excess: Remove excess solution with cotton or gauze.
  • Daily Course: Apply once daily for 7–14 days or as directed.

Additional Information

Precautions

  • External Use Only: Do not use in eyes or mouth.
  • Avoid Deep Insertion: Do not insert the applicator tip deeply.
  • Do Not Combine: Avoid using with other ear medications unless directed.
  • Monitor Condition: Consult a veterinarian if symptoms persist or worsen.
  • Steroid Sensitivity: Use caution in pets sensitive to corticosteroids.

Shipping & Returns

We offer ground, express, priority, and international delivery; see our shipping policy for details.

For return instructions or product concerns, please refer to our detailed refund policy.

Frequently Asked Questions

Q1: What is ZYMOX Enzymatic Ear Solution with 0.5% Hydrocortisone used for?

Ans: ZYMOX Enzymatic Ear Solution with 0.5% Hydrocortisone is formulated to help relieve itching, redness, and inflammation associated with minor ear infections and irritated ear canals in dogs and cats.

Q2: Do I need to clean the ear before applying ZYMOX Enzymatic Ear Solution?

Ans: No. The manufacturer specifies that ZYMOX Enzymatic Ear Solution should be applied to uncleaned ears. Pre-cleaning can interfere with the enzyme system, reducing treatment effectiveness.

Q3: How often should ZYMOX Enzymatic Ear Solution be applied?

Ans: Directions indicate applying the solution once daily for 7 to 14 days. A veterinarian may adjust the duration depending on the severity and the response to treatment.

Q4: What does the 0.5% hydrocortisone do in this formula?

Ans: The 0.5% hydrocortisone helps reduce inflammation, itching, and redness within the ear canal. It provides anti-itch support while the LP3 Enzyme System works to manage microbial presence.

Q5: Can ZYMOX Enzymatic Ear Solution be used on puppies and kittens?

Ans: Manufacturer information states ZYMOX Enzymatic Ear Solution is suitable for dogs and cats of all ages, including puppies and kittens, when used according to label directions.

Q6: What is the LP3 Enzyme System in ZYMOX Enzymatic Ear Solution?

Ans: The LP3 Enzyme System includes glucose oxidase, lactoferrin, lactoperoxidase, and lysozyme. These enzymes are included to support antimicrobial activity and help maintain a healthy ear environment.

Q7: Should ZYMOX Enzymatic Ear Solution be used with other ear cleaners?

Ans: The manufacturer advises against combining ZYMOX Enzymatic Ear Solution with other ear medications or cleaners unless directed by a veterinarian, as this may interfere with enzyme effectiveness.

Q8: When should veterinary care be sought while using this product?

Ans: Veterinary evaluation is recommended if ear symptoms worsen, do not improve after the treatment course, or are accompanied by severe swelling, discharge, pain, or strong odor.

Q9: Can water enter the ear during treatment?

Ans: Avoid introducing water into the ear canal during treatment, as dilution may reduce product effectiveness and prolong irritation.

Q10: Is ZYMOX Enzymatic Ear Solution considered safe and non-stinging?

Ans: Product information states that the solution is non-toxic and non-stinging when used as directed. Proper application into the ear canal and a gentle massage help ensure comfortable administration.

This Shipping Policy explains how orders are processed, shipped, tracked, and delivered.

1. Shipping Origin and Fulfillment

Orders are dispatched from our U.S.-based fulfillment center. We deliver to eligible addresses within the United States and to eligible international destinations shown at checkout.

If a destination, shipping service, or product is not eligible for delivery, checkout will not offer that shipping option.

2. Order Processing Time

Orders are generally processed within 1–5 business days before shipment. Processing time is separate from carrier transit time.

Our order cut-off time is 6:00 PM Pacific Time (PT). Orders placed after the cut-off time, on weekends, or on applicable holidays begin processing on the next business day.

Processing may include order verification and preparation for shipment.

3. U.S. Shipping Methods, Costs, and Transit Times

For eligible U.S. addresses, our current shipping options are:

  • Priority Shipping: $5.99 — estimated carrier transit time of 1–2 business days after shipment.
  • Standard Shipping: $2.99 — estimated carrier transit time of 3–6 business days after shipment.
  • Free Shipping: $0 — estimated carrier transit time of 5–8 business days after shipment.

Total estimated delivery time includes both the 1–5 business day processing period and the applicable carrier transit time. The shipping service, cost, and delivery estimate available for your order are shown at checkout before payment.

4. International Shipping

We ship to eligible international destinations. Available international shipping services, shipping charges, and estimated delivery times vary by destination and are displayed at checkout.

For eligible international orders, applicable import duties and taxes are calculated and collected at checkout where required. When these charges apply, the order is shipped on a duties-and-taxes-paid basis so that the same import charges should not be collected again at delivery.

International delivery estimates may be affected by carrier operations, customs processing, local holidays, weather, or other events outside normal transit conditions.

5. Tracking

When tracking is available, you will receive shipment confirmation with tracking information after the order has shipped. Please allow up to 48 hours for tracking information to become active after the carrier receives the shipment.

6. Address Accuracy and Changes

Please review your shipping address carefully before submitting an order. If you notice an address error, contact us as soon as possible. We will try to help before shipment, but an address change cannot be guaranteed once fulfillment or carrier processing has begun.

Additional carrier or re-delivery charges resulting from an incorrect or incomplete address may be the customer's responsibility where permitted by law.

7. Delayed or Lost Shipments

If your shipment has not arrived within the estimated delivery timeframe, please contact us. We will review the tracking information, work with the carrier when necessary, and assist with an appropriate resolution based on the circumstances.

Delivery estimates are not guarantees and may be affected by carrier delays, weather, public holidays, customs processing, or other transportation disruptions.

8. Damaged, Defective, or Incorrect Deliveries

If an item arrives damaged, defective, or incorrect, contact us within 7 calendar days after confirmed delivery. Please include your order number and clear photos of the item, packaging, and shipping label when relevant.

Approved cases are handled under our Return & Refund Policy, including return-shipping assistance when the issue is our responsibility.

9. Policy Updates

We may update this Shipping Policy when our shipping services or operating requirements change. The current version will be posted on this page.

10. Contact Us

If you have questions about shipping or an order in transit, please use our Contact page or the current contact information displayed in the website footer.

This Return & Refund Policy explains when a return is eligible, how to send an item back, who pays return shipping, and how approved refunds are processed.

1. Return Window

You may request an eligible return within 30 days after confirmed delivery. Return requests submitted after the 30-day period are not accepted unless applicable law requires otherwise.

2. Return Eligibility

To qualify for a standard return, the item must generally be:

  • Unused, unwashed, and in its original condition.
  • Returned with the original packaging, tags, accessories, manuals, and other included components, when applicable.
  • Not specifically identified as final sale or non-returnable before purchase.

Products that show use, alteration, avoidable damage, missing components, or other conditions outside the eligibility requirements may be ineligible for a refund.

3. Product-Specific Non-Returnable Items

Some products may be non-returnable for hygiene, safety, customization, final-sale, or other product-specific reasons. Any such restriction will be disclosed on the product page or before purchase when applicable.

4. No Direct Exchanges

We do not provide direct exchange service. If you want a different item, size, color, model, or version, return the eligible original item under this Policy and place a new order separately.

5. How to Start a Return

Returns are handled by mail. Before sending an item back, contact our customer support team through the Contact page or the current contact information displayed in the website footer. Please provide:

  • Your order number.
  • The item or items you want to return.
  • The reason for the return.

Returns sent without required return authorization may be delayed or refused.

6. Prepaid Return Label and Return Shipping Cost

For eligible mail returns, a prepaid return label is included in the package.

For a standard return made for customer-choice reasons, the actual carrier postage charged for use of the prepaid return label will be deducted from the approved refund. We do not charge a separate restocking fee.

If the return is required because the item arrived damaged, defective, or incorrect and the claim is approved, we cover the return-label cost.

If you choose not to use the provided label when an alternative return method is authorized, use a trackable shipping service and keep your shipping receipt until the return is completed.

7. Original Shipping Charges

Original outbound shipping charges are non-refundable for standard customer-choice returns, except where required by law. If the return results from an approved damaged, defective, or incorrect item, applicable shipping charges will be handled as part of the resolution.

8. Refund Review and Processing

After the returned item is received, we inspect it and notify you whether the refund is approved.

If approved, the refund is issued to the original payment method. We generally process an approved refund within 1–3 business days. After the refund is issued, your bank or card provider may require an additional 5–10 business days to post the funds to your account.

9. Damaged, Defective, or Incorrect Items

If an item arrives damaged, defective, or incorrect, contact us within 7 calendar days after confirmed delivery. Include your order number and clear photos of the item, packaging, and shipping label when relevant.

After review, we will provide an appropriate resolution. When a return is required for an approved claim, we cover the return shipping cost.

10. Refused or Undeliverable Shipments

If a shipment is refused or returned because of incorrect or incomplete customer-provided shipping information, actual carrier return, re-delivery, or related shipping charges may be deducted from an otherwise eligible refund where permitted by law.

11. Policy Updates

We may update this Return & Refund Policy when our return procedures or legal requirements change. The current version will be posted on this page.

12. Contact Us

If you need help with a return or refund, please use our Contact page or the current contact information displayed in the website footer.

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