ZENIFEL Calming Pheromone Spray for Cats (2 oz) - US 3490
ZENIFEL Calming Pheromone Spray for Cats (2 oz) - US 3490
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- We offer worldwide shipping to all countries and regions
- Free shipping is available on all orders
- The return request is submitted within 30 days of confirmed delivery
Effective calming spray for stressed and anxious cats
Product Description
Virbac Zenifel Spray helps reduce stress-related behaviors in cats using a blend of feline facial pheromone analogue (F3) and catnip extract. Designed for immediate calming support, it is useful during travel, vet visits, or stressful changes at home. The spray provides proven effectiveness, helping cats feel safer and more relaxed quickly.
Benefits
- Reduces stress behaviors: Calming pheromones and catnip help lower stress behaviors in cats.
- Portable and convenient: It comes in a small 60 ml bottle. It is easy to carry when traveling or going to the vet. It can also be used during sudden stress.
- Suitable for all cats: It works for cats of any size and age that feel stress.
- Odorless to humans:The synthetic pheromones copy natural scents. People cannot smell them.
- Non-invasive solution:It provides a calming effect without giving medicine by mouth or touching the cat.
Ingredients
F3 Fraction Of Feline Facial Pheromone Analogues, Nepeta Cataria Extract, Ethanol, Water.
Guaranteed Analysis
F3 fraction of feline facial pheromone analogues |
11.6% |
Nepeta cataria extract |
0.5% |
Ethanol, water |
87.9% |
How to Use
Directions for Use
- Shake before use: Shake the bottle well before each application to ensure proper mixing.
- Spray in environment:Apply the spray to your cat's environment (e.g., carrier, furniture), not directly on your cat.
- Allow drying time: Wait approximately 15 minutes before letting your cat enter the sprayed area.
- Carrier use: Before travel, spray up to 8 times inside the carrier; repeat every 4 hours if needed.
- Urine marking: Spray 1–3 times on the cleaned vertical surface (~5–7″ from the ground), every 4 hours, for 1–4 weeks.
Additional Information
Precautions
- Avoid direct application: Never spray directly onto your cat; apply only in the environment.
- Allow drying time: Wait approximately 15 minutes before allowing your cat to enter sprayed areas.
- Keep away from eyes:Avoid contact with eyes; if contact occurs, rinse thoroughly with water.
- Store safely: Keep it away from children. Put it in a cool and dry place away from direct sunlight.
Shipping & Return
We offer ground, express, priority, and international delivery; see our shipping policy for details.
For return instructions or product concerns, please refer to our detailed refund policy.
Frequently Asked Questions
Q1: How does Zenifel Spray help reduce stress in cats?
Ans: Zenifel Spray contains a feline facial pheromone analogue (F3) along with catnip extract to help calm cats. It reduces stress-related behaviors such as hiding, urine marking, and aggression, making cats feel safer and more relaxed in their environment.
Q2: Can I use Zenifel Spray during travel or vet visits?
Ans: Zenifel Spray can be applied to carriers, bedding, or other areas before travel or vet visits. It helps cats remain calm and comfortable in stressful situations and is portable for use whenever needed.
Q3: How often should I apply Zenifel Spray?
Ans: Spray the environment one to three times per area or carrier every four hours as needed. Frequent applications are recommended during stressful events to maintain a calming effect and help cats feel more relaxed.
Q4: Is Zenifel Spray safe for all cats?
Ans: Zenifel Spray is non‑toxic and safe for cats of any age or size. It is used in the cat’s surroundings, not directly on the cat. It offers calming support without risk of harm or side effects.
Q5: How long does it take for Zenifel Spray to work?
Ans: Cats usually show reduced stress behaviors within fifteen to thirty minutes after it is applied. Zenifel Spray works quickly. This makes it good for calming cats right away during stressful situations at home, in carriers, or during vet visits.
This Shipping Policy explains how orders are processed, shipped, tracked, and delivered.
1. Shipping Origin and Fulfillment
Orders are dispatched from our U.S.-based fulfillment center. We deliver to eligible addresses within the United States and to eligible international destinations shown at checkout.
If a destination, shipping service, or product is not eligible for delivery, checkout will not offer that shipping option.
2. Order Processing Time
Orders are generally processed within 1–5 business days before shipment. Processing time is separate from carrier transit time.
Our order cut-off time is 6:00 PM Pacific Time (PT). Orders placed after the cut-off time, on weekends, or on applicable holidays begin processing on the next business day.
Processing may include order verification and preparation for shipment.
3. U.S. Shipping Methods, Costs, and Transit Times
For eligible U.S. addresses, our current shipping options are:
- Priority Shipping: $5.99 — estimated carrier transit time of 1–2 business days after shipment.
- Standard Shipping: $2.99 — estimated carrier transit time of 3–6 business days after shipment.
- Free Shipping: $0 — estimated carrier transit time of 5–8 business days after shipment.
Total estimated delivery time includes both the 1–5 business day processing period and the applicable carrier transit time. The shipping service, cost, and delivery estimate available for your order are shown at checkout before payment.
4. International Shipping
We ship to eligible international destinations. Available international shipping services, shipping charges, and estimated delivery times vary by destination and are displayed at checkout.
For eligible international orders, applicable import duties and taxes are calculated and collected at checkout where required. When these charges apply, the order is shipped on a duties-and-taxes-paid basis so that the same import charges should not be collected again at delivery.
International delivery estimates may be affected by carrier operations, customs processing, local holidays, weather, or other events outside normal transit conditions.
5. Tracking
When tracking is available, you will receive shipment confirmation with tracking information after the order has shipped. Please allow up to 48 hours for tracking information to become active after the carrier receives the shipment.
6. Address Accuracy and Changes
Please review your shipping address carefully before submitting an order. If you notice an address error, contact us as soon as possible. We will try to help before shipment, but an address change cannot be guaranteed once fulfillment or carrier processing has begun.
Additional carrier or re-delivery charges resulting from an incorrect or incomplete address may be the customer's responsibility where permitted by law.
7. Delayed or Lost Shipments
If your shipment has not arrived within the estimated delivery timeframe, please contact us. We will review the tracking information, work with the carrier when necessary, and assist with an appropriate resolution based on the circumstances.
Delivery estimates are not guarantees and may be affected by carrier delays, weather, public holidays, customs processing, or other transportation disruptions.
8. Damaged, Defective, or Incorrect Deliveries
If an item arrives damaged, defective, or incorrect, contact us within 7 calendar days after confirmed delivery. Please include your order number and clear photos of the item, packaging, and shipping label when relevant.
Approved cases are handled under our Return & Refund Policy, including return-shipping assistance when the issue is our responsibility.
9. Policy Updates
We may update this Shipping Policy when our shipping services or operating requirements change. The current version will be posted on this page.
10. Contact Us
If you have questions about shipping or an order in transit, please use our Contact page or the current contact information displayed in the website footer.
This Return & Refund Policy explains when a return is eligible, how to send an item back, who pays return shipping, and how approved refunds are processed.
1. Return Window
You may request an eligible return within 30 days after confirmed delivery. Return requests submitted after the 30-day period are not accepted unless applicable law requires otherwise.
2. Return Eligibility
To qualify for a standard return, the item must generally be:
- Unused, unwashed, and in its original condition.
- Returned with the original packaging, tags, accessories, manuals, and other included components, when applicable.
- Not specifically identified as final sale or non-returnable before purchase.
Products that show use, alteration, avoidable damage, missing components, or other conditions outside the eligibility requirements may be ineligible for a refund.
3. Product-Specific Non-Returnable Items
Some products may be non-returnable for hygiene, safety, customization, final-sale, or other product-specific reasons. Any such restriction will be disclosed on the product page or before purchase when applicable.
4. No Direct Exchanges
We do not provide direct exchange service. If you want a different item, size, color, model, or version, return the eligible original item under this Policy and place a new order separately.
5. How to Start a Return
Returns are handled by mail. Before sending an item back, contact our customer support team through the Contact page or the current contact information displayed in the website footer. Please provide:
- Your order number.
- The item or items you want to return.
- The reason for the return.
Returns sent without required return authorization may be delayed or refused.
6. Prepaid Return Label and Return Shipping Cost
For eligible mail returns, a prepaid return label is included in the package.
For a standard return made for customer-choice reasons, the actual carrier postage charged for use of the prepaid return label will be deducted from the approved refund. We do not charge a separate restocking fee.
If the return is required because the item arrived damaged, defective, or incorrect and the claim is approved, we cover the return-label cost.
If you choose not to use the provided label when an alternative return method is authorized, use a trackable shipping service and keep your shipping receipt until the return is completed.
7. Original Shipping Charges
Original outbound shipping charges are non-refundable for standard customer-choice returns, except where required by law. If the return results from an approved damaged, defective, or incorrect item, applicable shipping charges will be handled as part of the resolution.
8. Refund Review and Processing
After the returned item is received, we inspect it and notify you whether the refund is approved.
If approved, the refund is issued to the original payment method. We generally process an approved refund within 1–3 business days. After the refund is issued, your bank or card provider may require an additional 5–10 business days to post the funds to your account.
9. Damaged, Defective, or Incorrect Items
If an item arrives damaged, defective, or incorrect, contact us within 7 calendar days after confirmed delivery. Include your order number and clear photos of the item, packaging, and shipping label when relevant.
After review, we will provide an appropriate resolution. When a return is required for an approved claim, we cover the return shipping cost.
10. Refused or Undeliverable Shipments
If a shipment is refused or returned because of incorrect or incomplete customer-provided shipping information, actual carrier return, re-delivery, or related shipping charges may be deducted from an otherwise eligible refund where permitted by law.
11. Policy Updates
We may update this Return & Refund Policy when our return procedures or legal requirements change. The current version will be posted on this page.
12. Contact Us
If you need help with a return or refund, please use our Contact page or the current contact information displayed in the website footer.
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