ZENIFEL Calming Pheromone Gel-Diffuser for Cats - US 3383
ZENIFEL Calming Pheromone Gel-Diffuser for Cats - US 3383
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- We offer worldwide shipping to all countries and regions
- Free shipping is available on all orders
- The return request is submitted within 30 days of confirmed delivery
Pheromone-Based Stress Relief for Cats
Product Description
Virbac Zenifel Gel Diffuser helps reduce stress in cats. It can ease behaviors like urine marking, scratching, and loud meowing. The diffuser uses a copy of the natural pheromone cats release from their face, along with catnip extract, to create a calming space. It works for cats of any age. The diffuser is simple to use and lasts a long time.
Ingredients
F3 Fraction Of Feline Facial Pheromone Analogues, Nepeta Cataria Extract, Butylated Hydroxy Toluene, Other Excipients.
Guaranteed Analysis
Ingredients |
Percentage |
F3 fraction of feline facial pheromone analogues |
6.0% |
Nepeta Cataria extract |
0.5% |
Butylated hydroxy toluene, other excipients |
93.5% |
How to Use
Usage Instructions
- Open Packaging: Remove the Zenifel Gel Diffuser from its box and take off the protective seal before use.
- Place in Room: Position the diffuser in the room where your cat spends most of its time for best results.
- No Electricity Needed: The gel diffuser works without electricity, providing stress relief without requiring outlets or cords.
- Duration of Effect: Each diffuser lasts up to two months, offering long-lasting calming support for your cat.
- Coverage Area: Effective for areas up to 750 square feet, suitable for small to medium household spaces.
Additional Information
Precautions
- For cats only: The Zenifel Gel Diffuser is made for cats. Do not use it on other pets.
- Avoid hyperactive cats: It is not advised for hyperactive or aggressive cats. It may not correct those behaviors.
- Keep away from children: Keep the diffuser out of reach of children. This prevents them from swallowing it or using it wrong.
- Proper placement: Put the diffuser in a room with fresh air. Keep it away from heat and direct sunlight.
Benefits
- Long-lasting relief: Each diffuser gives calming support for up to two months. This is longer than many similar products.
- No electricity needed: It works without plugs or batteries. This makes it easy to use in homes with few power outlets.
- Wide coverage: It calms cats in rooms up to 750 square feet. That size suits most typical homes.
- Eco-friendly packaging: It comes in recyclable packaging. This supports cat owners who want to make responsible choices for the environment.
- Reduces stress behaviors: It helps reduce urine marking, scratching, and loud meowing caused by stress. It supports cats who are upset by changes in their surroundings.
Shipping & Return
We offer ground, express, priority, and international delivery; see our shipping policy for details.
For return instructions or product concerns, please refer to our detailed refund policy.
Frequently Asked Questions
Q1: How long does the Zenifel Gel Diffuser last?
Ans: The Zenifel Gel Diffuser lasts up to two months. It gives cats steady calming support. It works longer than many other pheromone products. The longer use helps manage stress‑related behaviors for a longer time.
Q2: What behaviors does Zenifel help reduce in cats?
Ans: Zenifel Gel Diffuser helps reduce stress-related behaviors such as urine marking, scratching, and excessive vocalization. It creates a calmer environment for cats experiencing changes in routine, new environments, or other stressful triggers.
Q3: Does the Zenifel Gel Diffuser require electricity?
Ans: No, the Zenifel Gel Diffuser does not require electricity to work. Its gel format delivers pheromone release without outlets or cords, making it convenient and flexible for households with limited plug access.
Q4: Can Zenifel be used for aggressive or hyperactive cats?
Ans: Zenifel Gel Diffuser is not recommended for aggressive or hyperactive cats. It is designed for stress-related behaviors, not for treating aggression or hyperactivity. Get in touch with your veterinarian for guidance if your cat displays such behaviors.
Q5: What coverage area does the diffuser provide?
Ans: Zenifel Gel Diffuser is effective in areas up to 750 square feet. This makes it suitable for small to medium rooms in the home, where cats typically spend most of their time.
This Shipping Policy explains how orders are processed, shipped, tracked, and delivered.
1. Shipping Origin and Fulfillment
Orders are dispatched from our U.S.-based fulfillment center. We deliver to eligible addresses within the United States and to eligible international destinations shown at checkout.
If a destination, shipping service, or product is not eligible for delivery, checkout will not offer that shipping option.
2. Order Processing Time
Orders are generally processed within 1–5 business days before shipment. Processing time is separate from carrier transit time.
Our order cut-off time is 6:00 PM Pacific Time (PT). Orders placed after the cut-off time, on weekends, or on applicable holidays begin processing on the next business day.
Processing may include order verification and preparation for shipment.
3. U.S. Shipping Methods, Costs, and Transit Times
For eligible U.S. addresses, our current shipping options are:
- Priority Shipping: $5.99 — estimated carrier transit time of 1–2 business days after shipment.
- Standard Shipping: $2.99 — estimated carrier transit time of 3–6 business days after shipment.
- Free Shipping: $0 — estimated carrier transit time of 5–8 business days after shipment.
Total estimated delivery time includes both the 1–5 business day processing period and the applicable carrier transit time. The shipping service, cost, and delivery estimate available for your order are shown at checkout before payment.
4. International Shipping
We ship to eligible international destinations. Available international shipping services, shipping charges, and estimated delivery times vary by destination and are displayed at checkout.
For eligible international orders, applicable import duties and taxes are calculated and collected at checkout where required. When these charges apply, the order is shipped on a duties-and-taxes-paid basis so that the same import charges should not be collected again at delivery.
International delivery estimates may be affected by carrier operations, customs processing, local holidays, weather, or other events outside normal transit conditions.
5. Tracking
When tracking is available, you will receive shipment confirmation with tracking information after the order has shipped. Please allow up to 48 hours for tracking information to become active after the carrier receives the shipment.
6. Address Accuracy and Changes
Please review your shipping address carefully before submitting an order. If you notice an address error, contact us as soon as possible. We will try to help before shipment, but an address change cannot be guaranteed once fulfillment or carrier processing has begun.
Additional carrier or re-delivery charges resulting from an incorrect or incomplete address may be the customer's responsibility where permitted by law.
7. Delayed or Lost Shipments
If your shipment has not arrived within the estimated delivery timeframe, please contact us. We will review the tracking information, work with the carrier when necessary, and assist with an appropriate resolution based on the circumstances.
Delivery estimates are not guarantees and may be affected by carrier delays, weather, public holidays, customs processing, or other transportation disruptions.
8. Damaged, Defective, or Incorrect Deliveries
If an item arrives damaged, defective, or incorrect, contact us within 7 calendar days after confirmed delivery. Please include your order number and clear photos of the item, packaging, and shipping label when relevant.
Approved cases are handled under our Return & Refund Policy, including return-shipping assistance when the issue is our responsibility.
9. Policy Updates
We may update this Shipping Policy when our shipping services or operating requirements change. The current version will be posted on this page.
10. Contact Us
If you have questions about shipping or an order in transit, please use our Contact page or the current contact information displayed in the website footer.
This Return & Refund Policy explains when a return is eligible, how to send an item back, who pays return shipping, and how approved refunds are processed.
1. Return Window
You may request an eligible return within 30 days after confirmed delivery. Return requests submitted after the 30-day period are not accepted unless applicable law requires otherwise.
2. Return Eligibility
To qualify for a standard return, the item must generally be:
- Unused, unwashed, and in its original condition.
- Returned with the original packaging, tags, accessories, manuals, and other included components, when applicable.
- Not specifically identified as final sale or non-returnable before purchase.
Products that show use, alteration, avoidable damage, missing components, or other conditions outside the eligibility requirements may be ineligible for a refund.
3. Product-Specific Non-Returnable Items
Some products may be non-returnable for hygiene, safety, customization, final-sale, or other product-specific reasons. Any such restriction will be disclosed on the product page or before purchase when applicable.
4. No Direct Exchanges
We do not provide direct exchange service. If you want a different item, size, color, model, or version, return the eligible original item under this Policy and place a new order separately.
5. How to Start a Return
Returns are handled by mail. Before sending an item back, contact our customer support team through the Contact page or the current contact information displayed in the website footer. Please provide:
- Your order number.
- The item or items you want to return.
- The reason for the return.
Returns sent without required return authorization may be delayed or refused.
6. Prepaid Return Label and Return Shipping Cost
For eligible mail returns, a prepaid return label is included in the package.
For a standard return made for customer-choice reasons, the actual carrier postage charged for use of the prepaid return label will be deducted from the approved refund. We do not charge a separate restocking fee.
If the return is required because the item arrived damaged, defective, or incorrect and the claim is approved, we cover the return-label cost.
If you choose not to use the provided label when an alternative return method is authorized, use a trackable shipping service and keep your shipping receipt until the return is completed.
7. Original Shipping Charges
Original outbound shipping charges are non-refundable for standard customer-choice returns, except where required by law. If the return results from an approved damaged, defective, or incorrect item, applicable shipping charges will be handled as part of the resolution.
8. Refund Review and Processing
After the returned item is received, we inspect it and notify you whether the refund is approved.
If approved, the refund is issued to the original payment method. We generally process an approved refund within 1–3 business days. After the refund is issued, your bank or card provider may require an additional 5–10 business days to post the funds to your account.
9. Damaged, Defective, or Incorrect Items
If an item arrives damaged, defective, or incorrect, contact us within 7 calendar days after confirmed delivery. Include your order number and clear photos of the item, packaging, and shipping label when relevant.
After review, we will provide an appropriate resolution. When a return is required for an approved claim, we cover the return shipping cost.
10. Refused or Undeliverable Shipments
If a shipment is refused or returned because of incorrect or incomplete customer-provided shipping information, actual carrier return, re-delivery, or related shipping charges may be deducted from an otherwise eligible refund where permitted by law.
11. Policy Updates
We may update this Return & Refund Policy when our return procedures or legal requirements change. The current version will be posted on this page.
12. Contact Us
If you need help with a return or refund, please use our Contact page or the current contact information displayed in the website footer.
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