VetBiotek HexaDerm Max Soap-Free Antiseptic Shampoo For Pets - US 9057

$3.36

~~$16.78~~ $3.36

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Size: 8-oz 8-oz 16-oz Gallon

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We offer worldwide shipping to all countries and regions
Free shipping is available on all orders
The return request is submitted within 30 days of confirmed delivery

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Protect Pets’ Skin with Deep Cleansing Care

Product Description

HexaDerm Max Shampoo is a powerful antiseptic shampoo designed for dogs, cats, and horses. Its unique blend of Chlorhexidine 4% and MicroSilver BG™ deeply cleanses while fighting bacteria and odor. Enriched with Ceramide III, it helps restore and maintain healthy skin, promoting a strong barrier and comfort. Ideal for pets with dermatological conditions needing effective, soap-free care.

Benefits

Enhanced Antiseptic Protection: HexaDerm Max Shampoo eliminates harmful bacteria and pathogens, reducing infection risk while maintaining skin health effectively.
Gentle, Soap-Free Cleansing: Cleans deeply without harsh soaps, preserving natural oils to prevent dryness and irritation for pets.
Odor Control: Neutralizes unpleasant odors while providing a fresh, long-lasting clean that keeps pets smelling pleasant.
Skin Barrier Support: Ceramide III strengthens and restores the skin barrier, protecting against environmental irritants and promoting healing.
Broad-Species Compatibility: Formulated for dogs, cats, and horses, making it versatile for multiple pets with sensitive skin.
Convenient Application: Easy-to-use shampoo, requires minimal effort while ensuring thorough coverage for effective treatment results.
Veterinarian Recommended: Trusted by veterinary professionals for managing dermatological conditions responsive to Chlorhexidine treatment safely.

Ingredients

Active Ingredient

Component	Concentration / Details
Chlorhexidine Digluconate	4%

Inactive Ingredients

Purified Water, Cocamidopropyl Betaine, Nonoxynol 12, PEG 150 Distearate, Lauramine Oxide, PEG-5 Cocamide, Ethyl Glycol Distearate, Magnesium Aluminum Silicate, Fluorphlogopite and Titanium Dioxide, Fragrance, Methylchloroisothiazolinone, Methylisothiazolinone, N-Octadecanoylphytosphingosine (Ceramide III), and MicroSilver.

How to Use

Directions for Use

Shake Before Application: Shake HexaDerm Max Shampoo well before use to ensure even distribution of active antiseptic ingredients.
Wet Pet Thoroughly: Use warm water to completely wet your pet’s hair coat before applying shampoo gently.
Apply Shampoo Evenly: Apply small quantities of shampoo from the base of the neck down to tail carefully.
Massage Into Skin: Gently massage shampoo over the entire body to ensure full contact with the skin.
Allow Product to Work: Leave shampoo on the hair and skin for five to ten minutes for maximum effectiveness.
Rinse Thoroughly: Rinse your pet thoroughly with clean water to remove all shampoo residue completely.
Repeat If Needed: Repeat the shampooing process if required, especially during the initial treatment phase for effectiveness.
Establish Treatment Schedule: Use initially 2–3 times per week for four weeks, then reduce frequency as directed.
Prevent Ingestion: Prevent your pet from licking the shampoo during bathing to avoid accidental ingestion and harm.

Additional Information

Precautions

Keep Out of Children’s Reach: Store HexaDerm Max Shampoo safely, ensuring children cannot access it to prevent accidental ingestion or exposure.
Wash Hands After Use: After applying the shampoo, wash your hands well. This helps prevent it from getting into your eyes or mouth by accident.
Topical Use Only: This shampoo is made only for the skin and coat of cats, dogs, and horses. Do not use it inside the body or on open wounds.
Avoid Eyes and Sensitive Areas: Keep the shampoo away from your pet’s eyes, nose, mouth, and other sensitive areas to avoid discomfort.
Rinse If Contact Happens: If the shampoo gets into the eyes or other sensitive spots, rinse right away with plenty of clean water.
Stop If Irritation Shows: If you notice redness or irritation, stop using it and keep an eye on your pet. Reach out to your veterinarian if the problem continues.
Consult Veterinarian Immediately: Seek immediate veterinary advice if irritation persists or unusual reactions occur after topical application.

Shipping & Return

We offer ground, express, priority, and international delivery; see our shipping policy for details.

For return instructions or product concerns, please refer to our detailed refund policy.

Frequently Asked Questions

Q1: How does HexaDerm Max Shampoo improve my pet’s skin health?

Ans: HexaDerm Max Shampoo gives your pet a deep, refreshing clean while helping tackle bacteria and tough odors at the source. With 4% Chlorhexidine and MicroSilver BG™, it helps support the skin’s natural barrier and keeps it feeling calm and comfortable. It’s a gentle, soap-free way to care for dogs, cats, and horses dealing with ongoing skin issues.

Q2: Can HexaDerm Max Shampoo be used on different types of pets?

Ans: Yes, HexaDerm Max Shampoo is suitable for dogs, cats, and horses. Its gentle, antiseptic formula enriched with Ceramide III strengthens skin, reduces irritation, and ensures effective cleansing while maintaining the natural oils essential for sensitive coats.

Q3: How frequently should I apply HexaDerm Max Shampoo to my pets?

Ans: Start by using HexaDerm Max Shampoo two to three times a week for the first four weeks to help get the skin back on track. After that, you can cut back to once a week or follow your veterinarian’s guidance to keep your pet’s skin healthy, balanced, and protected long term.

Q4: Is HexaDerm Max Shampoo safe for pets with sensitive or irritated skin?

Ans: Yes, HexaDerm Max Shampoo is soap-free and enriched with Ceramide III, gently cleansing without drying. It supports skin barrier repair, reduces irritation, and provides long-lasting antiseptic protection for pets with sensitive or problem-prone skin.

Q5: What precautions should I follow when using HexaDerm Max Shampoo?

Ans: HexaDerm Max Shampoo is for topical use only. Avoid eyes and mucous membranes, prevent licking during bathing, rinse thoroughly if contact occurs, and discontinue if irritation develops. Consult a veterinarian immediately for persistent reactions.

Q6: Does HexaDerm Max Shampoo help control odors in pets?

Ans: Yes, HexaDerm Max Shampoo neutralizes unpleasant odors while deeply cleansing the coat. Its combination of Chlorhexidine and MicroSilver BG™ provides long-lasting freshness and maintains healthy skin, making it ideal for dogs, cats, and horses.

Q7: Is HexaDerm Max Shampoo recommended by veterinarians?

Ans: HexaDerm Max Shampoo is trusted by veterinary professionals for managing dermatological conditions responsive to Chlorhexidine. It delivers effective antiseptic action, supports skin barrier restoration, and offers gentle, soap-free cleansing for multiple pet species safely.

This Shipping Policy explains how orders are processed, shipped, tracked, and delivered.

1. Shipping Origin and Fulfillment

Orders are dispatched from our U.S.-based fulfillment center. We deliver to eligible addresses within the United States and to eligible international destinations shown at checkout.

If a destination, shipping service, or product is not eligible for delivery, checkout will not offer that shipping option.

2. Order Processing Time

Orders are generally processed within 1–5 business days before shipment. Processing time is separate from carrier transit time.

Our order cut-off time is 6:00 PM Pacific Time (PT). Orders placed after the cut-off time, on weekends, or on applicable holidays begin processing on the next business day.

Processing may include order verification and preparation for shipment.

3. U.S. Shipping Methods, Costs, and Transit Times

For eligible U.S. addresses, our current shipping options are:

Priority Shipping: $5.99 — estimated carrier transit time of 1–2 business days after shipment.
Standard Shipping: $2.99 — estimated carrier transit time of 3–6 business days after shipment.
Free Shipping: $0 — estimated carrier transit time of 5–8 business days after shipment.

Total estimated delivery time includes both the 1–5 business day processing period and the applicable carrier transit time. The shipping service, cost, and delivery estimate available for your order are shown at checkout before payment.

4. International Shipping

We ship to eligible international destinations. Available international shipping services, shipping charges, and estimated delivery times vary by destination and are displayed at checkout.

For eligible international orders, applicable import duties and taxes are calculated and collected at checkout where required. When these charges apply, the order is shipped on a duties-and-taxes-paid basis so that the same import charges should not be collected again at delivery.

International delivery estimates may be affected by carrier operations, customs processing, local holidays, weather, or other events outside normal transit conditions.

5. Tracking

When tracking is available, you will receive shipment confirmation with tracking information after the order has shipped. Please allow up to 48 hours for tracking information to become active after the carrier receives the shipment.

6. Address Accuracy and Changes

Please review your shipping address carefully before submitting an order. If you notice an address error, contact us as soon as possible. We will try to help before shipment, but an address change cannot be guaranteed once fulfillment or carrier processing has begun.

Additional carrier or re-delivery charges resulting from an incorrect or incomplete address may be the customer's responsibility where permitted by law.

7. Delayed or Lost Shipments

If your shipment has not arrived within the estimated delivery timeframe, please contact us. We will review the tracking information, work with the carrier when necessary, and assist with an appropriate resolution based on the circumstances.

Delivery estimates are not guarantees and may be affected by carrier delays, weather, public holidays, customs processing, or other transportation disruptions.

8. Damaged, Defective, or Incorrect Deliveries

If an item arrives damaged, defective, or incorrect, contact us within 7 calendar days after confirmed delivery. Please include your order number and clear photos of the item, packaging, and shipping label when relevant.

Approved cases are handled under our Return & Refund Policy, including return-shipping assistance when the issue is our responsibility.

9. Policy Updates

We may update this Shipping Policy when our shipping services or operating requirements change. The current version will be posted on this page.

10. Contact Us

If you have questions about shipping or an order in transit, please use our Contact page or the current contact information displayed in the website footer.

This Return & Refund Policy explains when a return is eligible, how to send an item back, who pays return shipping, and how approved refunds are processed.

1. Return Window

You may request an eligible return within 30 days after confirmed delivery. Return requests submitted after the 30-day period are not accepted unless applicable law requires otherwise.

2. Return Eligibility

To qualify for a standard return, the item must generally be:

Unused, unwashed, and in its original condition.
Returned with the original packaging, tags, accessories, manuals, and other included components, when applicable.
Not specifically identified as final sale or non-returnable before purchase.

Products that show use, alteration, avoidable damage, missing components, or other conditions outside the eligibility requirements may be ineligible for a refund.

3. Product-Specific Non-Returnable Items

Some products may be non-returnable for hygiene, safety, customization, final-sale, or other product-specific reasons. Any such restriction will be disclosed on the product page or before purchase when applicable.

4. No Direct Exchanges

We do not provide direct exchange service. If you want a different item, size, color, model, or version, return the eligible original item under this Policy and place a new order separately.

5. How to Start a Return

Returns are handled by mail. Before sending an item back, contact our customer support team through the Contact page or the current contact information displayed in the website footer. Please provide:

Your order number.
The item or items you want to return.
The reason for the return.

Returns sent without required return authorization may be delayed or refused.

6. Prepaid Return Label and Return Shipping Cost

For eligible mail returns, a prepaid return label is included in the package.

For a standard return made for customer-choice reasons, the actual carrier postage charged for use of the prepaid return label will be deducted from the approved refund. We do not charge a separate restocking fee.

If the return is required because the item arrived damaged, defective, or incorrect and the claim is approved, we cover the return-label cost.

If you choose not to use the provided label when an alternative return method is authorized, use a trackable shipping service and keep your shipping receipt until the return is completed.

7. Original Shipping Charges

Original outbound shipping charges are non-refundable for standard customer-choice returns, except where required by law. If the return results from an approved damaged, defective, or incorrect item, applicable shipping charges will be handled as part of the resolution.

8. Refund Review and Processing

After the returned item is received, we inspect it and notify you whether the refund is approved.

If approved, the refund is issued to the original payment method. We generally process an approved refund within 1–3 business days. After the refund is issued, your bank or card provider may require an additional 5–10 business days to post the funds to your account.

9. Damaged, Defective, or Incorrect Items

If an item arrives damaged, defective, or incorrect, contact us within 7 calendar days after confirmed delivery. Include your order number and clear photos of the item, packaging, and shipping label when relevant.

After review, we will provide an appropriate resolution. When a return is required for an approved claim, we cover the return shipping cost.

10. Refused or Undeliverable Shipments

If a shipment is refused or returned because of incorrect or incomplete customer-provided shipping information, actual carrier return, re-delivery, or related shipping charges may be deducted from an otherwise eligible refund where permitted by law.

11. Policy Updates

We may update this Return & Refund Policy when our return procedures or legal requirements change. The current version will be posted on this page.

12. Contact Us

If you need help with a return or refund, please use our Contact page or the current contact information displayed in the website footer.

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