Trixie Cat Race & Scratch Interactive Cat Toy - US 8670
Trixie Cat Race & Scratch Interactive Cat Toy - US 8670
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- The return request is submitted within 30 days of confirmed delivery
Circular Ball Track with Catnip Ball and Cardboard Scratcher
Product Description
The Trixie Cat Race and Scratch is an indoor interactive circular track toy that combines ball chasing and cardboard scratching in one. A removable plastic ball runs through the track and can be unscrewed and filled with catnip or a rattle for extra appeal. A removable scratching cardboard sits in the center, giving cats a dedicated outlet for their natural scratching instinct. Non-slip rubber feet keep the base stable, and all parts are BPA, phthalate, and lead-free.
Features
- Removable 1.6 in plastic ball
- Catnip or rattle-filled ball
- Removable scratching cardboard center
- Non-slip rubber feet
- Compatible with additional balls
Benefits
- Satisfies Chase Instinct: The circular track keeps the ball rolling continuously, giving cats a moving target to bat and chase, fulfilling their natural need to hunt and pursue prey.
- Catnip or Rattle Option: Filling the hollow ball with catnip or a small rattle adds sensory appeal, drawing cats to the toy through scent or sound and sustaining interest during long play sessions.
- Redirects Scratching Behavior: The built-in cardboard scratcher gives cats an appropriate surface to scratch, helping protect household furniture by channeling claw-sharpening to a dedicated, replaceable scratcher.
- Reduces Boredom Daily: Combining two play types, chasing and scratching, in one station keeps cats mentally engaged and physically active, reducing restlessness and boredom-related destructive behavior at home.
- Furniture Stays Protected: Providing a purpose-built scratching surface within an engaging toy station encourages cats to use it consistently, reducing the likelihood of unwanted scratching on sofas and carpets.
Specifications
Measurement Type |
Inches |
Centimeters |
Diameter |
14.6 in |
37 cm |
Materials Used
Plastic and cardboard.
How to Use
Play Instructions
- Place on flat ground: Set the toy on a flat, hard floor surface so the rubber feet grip firmly and the ball rolls freely around the circular track without obstruction.
- Fill the ball: Unscrew the plastic ball, add a pinch of catnip or a small rattle inside for extra appeal, then screw it back and place it in the track to attract your cat's attention.
- Introduce to your cat: Gently tap the ball to send it rolling around the track; the movement will trigger your cat's chase instinct and encourage them to bat and paw at the ball.
- Add more balls: Place compatible additional balls in the track alongside the original ball to increase action and keep your cat more engaged during play sessions.
Additional Information
Care Instructions
- Wipe track regularly: Use a dry or slightly damp cloth to wipe the plastic track surface after each session to remove fur, dust, and debris that accumulates during active play.
- Replace cardboard when worn: When the center scratching cardboard becomes heavily scratched or worn down, remove it and replace it using the official replacement cardboard to maintain hygiene and function.
- Clean ball separately: Remove the ball from the track, unscrew it, rinse both halves with mild soap and warm water, dry them fully, and reassemble before returning the ball to the track.
- Store away from moisture: Keep the toy in a dry indoor location when not in use to prevent moisture from warping the cardboard center or affecting the rubber feet and plastic frame over time.
Safety Instructions
- Watch the first few play sessions: keep an eye on your cat at the start to make sure they’re playing safely and not trying to chew or pull apart the plastic parts or cardboard.
- Check the ball before use: quickly look over the plastic ball for any cracks or damage, and replace it right away if you spot anything to avoid sharp edges.
- Use catnip in small amounts: if you’re adding catnip, just use a little pinch, too much can make some cats overly excited or a bit restless.
Shipping & Return
We offer ground, express, priority, and international delivery; see our shipping policy for details.
For return instructions or product concerns, please refer to our detailed refund policy.
Frequently Asked Questions
Q1: What two activities does this toy provide for cats?
Ans: This toy brings two fun things together in one spot, a circular track where your cat can chase and bat the ball, and a replaceable cardboard scratcher in the middle for clawing. It keeps them active, helps burn energy, and also gives them a proper place to scratch instead of your furniture.
Q2: Can the ball be filled with catnip?
Ans: Yes, the 1.6 inch plastic ball is designed to be unscrewed and filled with catnip or a small rattle for extra sensory appeal. Adding catnip attracts cats through scent while a rattle draws them with sound, both of which increase engagement and encourage more active batting and chasing during play.
Q3: Is the scratching cardboard replaceable?
Ans: Yes, the scratching cardboard in the center can be taken out and replaced easily. Once it gets worn down, just switch it with the official replacement piece. This keeps the toy fresh and usable for longer, without having to throw away the whole plastic frame.
Q4: Can I add more balls to this track?
Ans: Yes, additional compatible balls can be added to increase activity levels. Adding more balls to the circular track creates more simultaneous movement, keeping cats more engaged and active during solo play sessions throughout the day.
Q5: How do the rubber feet help during play?
Ans: The non-slip rubber feet grip the floor surface and anchor the base in place during active batting and scratching sessions. This prevents the toy from sliding or tipping away from the cat while they play, ensuring a stable and frustration-free experience during every session.
Q6: Is this toy safe for cats?
Ans: Yes, this Trixie cat toy is made with BPA, phthalate, and lead-free plastic and cardboard, so all parts are safe and non-toxic for cats. It’s still a good idea to keep an eye on playtime and check the ball now and then for any damage. The 1.6 inch ball should also be kept away from small kids since it can be a choking risk.
Q7: What size is this toy?
Ans: This toy measures 14.6 inches in diameter (37 cm). Its big size gives cats plenty of space for the ball to roll around freely, and the center fits the scratching cardboard nicely. For the best play, place it on a flat, hard floor so it stays steady and the fun doesn’t get interrupted.
This Shipping Policy explains how orders are processed, shipped, tracked, and delivered.
1. Shipping Origin and Fulfillment
Orders are dispatched from our U.S.-based fulfillment center. We deliver to eligible addresses within the United States and to eligible international destinations shown at checkout.
If a destination, shipping service, or product is not eligible for delivery, checkout will not offer that shipping option.
2. Order Processing Time
Orders are generally processed within 1–5 business days before shipment. Processing time is separate from carrier transit time.
Our order cut-off time is 6:00 PM Pacific Time (PT). Orders placed after the cut-off time, on weekends, or on applicable holidays begin processing on the next business day.
Processing may include order verification and preparation for shipment.
3. U.S. Shipping Methods, Costs, and Transit Times
For eligible U.S. addresses, our current shipping options are:
- Priority Shipping: $5.99 — estimated carrier transit time of 1–2 business days after shipment.
- Standard Shipping: $2.99 — estimated carrier transit time of 3–6 business days after shipment.
- Free Shipping: $0 — estimated carrier transit time of 5–8 business days after shipment.
Total estimated delivery time includes both the 1–5 business day processing period and the applicable carrier transit time. The shipping service, cost, and delivery estimate available for your order are shown at checkout before payment.
4. International Shipping
We ship to eligible international destinations. Available international shipping services, shipping charges, and estimated delivery times vary by destination and are displayed at checkout.
For eligible international orders, applicable import duties and taxes are calculated and collected at checkout where required. When these charges apply, the order is shipped on a duties-and-taxes-paid basis so that the same import charges should not be collected again at delivery.
International delivery estimates may be affected by carrier operations, customs processing, local holidays, weather, or other events outside normal transit conditions.
5. Tracking
When tracking is available, you will receive shipment confirmation with tracking information after the order has shipped. Please allow up to 48 hours for tracking information to become active after the carrier receives the shipment.
6. Address Accuracy and Changes
Please review your shipping address carefully before submitting an order. If you notice an address error, contact us as soon as possible. We will try to help before shipment, but an address change cannot be guaranteed once fulfillment or carrier processing has begun.
Additional carrier or re-delivery charges resulting from an incorrect or incomplete address may be the customer's responsibility where permitted by law.
7. Delayed or Lost Shipments
If your shipment has not arrived within the estimated delivery timeframe, please contact us. We will review the tracking information, work with the carrier when necessary, and assist with an appropriate resolution based on the circumstances.
Delivery estimates are not guarantees and may be affected by carrier delays, weather, public holidays, customs processing, or other transportation disruptions.
8. Damaged, Defective, or Incorrect Deliveries
If an item arrives damaged, defective, or incorrect, contact us within 7 calendar days after confirmed delivery. Please include your order number and clear photos of the item, packaging, and shipping label when relevant.
Approved cases are handled under our Return & Refund Policy, including return-shipping assistance when the issue is our responsibility.
9. Policy Updates
We may update this Shipping Policy when our shipping services or operating requirements change. The current version will be posted on this page.
10. Contact Us
If you have questions about shipping or an order in transit, please use our Contact page or the current contact information displayed in the website footer.
This Return & Refund Policy explains when a return is eligible, how to send an item back, who pays return shipping, and how approved refunds are processed.
1. Return Window
You may request an eligible return within 30 days after confirmed delivery. Return requests submitted after the 30-day period are not accepted unless applicable law requires otherwise.
2. Return Eligibility
To qualify for a standard return, the item must generally be:
- Unused, unwashed, and in its original condition.
- Returned with the original packaging, tags, accessories, manuals, and other included components, when applicable.
- Not specifically identified as final sale or non-returnable before purchase.
Products that show use, alteration, avoidable damage, missing components, or other conditions outside the eligibility requirements may be ineligible for a refund.
3. Product-Specific Non-Returnable Items
Some products may be non-returnable for hygiene, safety, customization, final-sale, or other product-specific reasons. Any such restriction will be disclosed on the product page or before purchase when applicable.
4. No Direct Exchanges
We do not provide direct exchange service. If you want a different item, size, color, model, or version, return the eligible original item under this Policy and place a new order separately.
5. How to Start a Return
Returns are handled by mail. Before sending an item back, contact our customer support team through the Contact page or the current contact information displayed in the website footer. Please provide:
- Your order number.
- The item or items you want to return.
- The reason for the return.
Returns sent without required return authorization may be delayed or refused.
6. Prepaid Return Label and Return Shipping Cost
For eligible mail returns, a prepaid return label is included in the package.
For a standard return made for customer-choice reasons, the actual carrier postage charged for use of the prepaid return label will be deducted from the approved refund. We do not charge a separate restocking fee.
If the return is required because the item arrived damaged, defective, or incorrect and the claim is approved, we cover the return-label cost.
If you choose not to use the provided label when an alternative return method is authorized, use a trackable shipping service and keep your shipping receipt until the return is completed.
7. Original Shipping Charges
Original outbound shipping charges are non-refundable for standard customer-choice returns, except where required by law. If the return results from an approved damaged, defective, or incorrect item, applicable shipping charges will be handled as part of the resolution.
8. Refund Review and Processing
After the returned item is received, we inspect it and notify you whether the refund is approved.
If approved, the refund is issued to the original payment method. We generally process an approved refund within 1–3 business days. After the refund is issued, your bank or card provider may require an additional 5–10 business days to post the funds to your account.
9. Damaged, Defective, or Incorrect Items
If an item arrives damaged, defective, or incorrect, contact us within 7 calendar days after confirmed delivery. Include your order number and clear photos of the item, packaging, and shipping label when relevant.
After review, we will provide an appropriate resolution. When a return is required for an approved claim, we cover the return shipping cost.
10. Refused or Undeliverable Shipments
If a shipment is refused or returned because of incorrect or incomplete customer-provided shipping information, actual carrier return, re-delivery, or related shipping charges may be deducted from an otherwise eligible refund where permitted by law.
11. Policy Updates
We may update this Return & Refund Policy when our return procedures or legal requirements change. The current version will be posted on this page.
12. Contact Us
If you need help with a return or refund, please use our Contact page or the current contact information displayed in the website footer.
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