Trixie Cat Crazy Cricle with Plush Mouse Interactive Cat Toy - US 8389
Trixie Cat Crazy Cricle with Plush Mouse Interactive Cat Toy - US 8389
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Circle Ball Track with Spring Mouse on Top
Product Description
The Trixie Cat Crazy Circle is an indoor interactive toy that works on two levels at once. A plush mouse on a metal spring sits on top of the unit and moves with every touch, while a plastic ball rolls inside the circular track in the base for cats to bat through paw-sized openings. Together they give cats two targets in one toy, keeping them active, engaged, and chasing.
Features
- Plush mouse on spring
- Ball inside circular track
- Paw-sized track openings
- Metal spring attachment
Benefits
- Two Targets at Once: Cats get a moving plush mouse on top and a rolling ball in the base at the same time, giving them twice the stimulation of a single-element track toy.
- Spring Mouse Motion: The plush mouse bounces and sways on a metal spring with every nudge, mimicking the erratic movement of real prey and drawing cats back to the toy repeatedly.
- Satisfies Hunting Drive: Batting at the spring mouse and chasing the ball inside the track both tap into cats' natural instinct to stalk and swat at moving targets.
- Keeps Cats Moving: The two-element design keeps cats switching between the top and base of the toy, encouraging more physical movement.
- Fights Boredom: With a spring mouse to swat and a ball to chase, the toy holds attention for longer than a single-motion toy, helping reduce restless or destructive behavior in indoor cats.
Specifications
Measurement |
Inches |
Centimeters |
Diameter × Height |
9.4 × 11.4 in. |
24 × 29 cm |
Materials Used
Plastic, polyester, and metal.
How to Use
Usage Instructions
- Place on hard floor: Set the toy on a flat, smooth surface so the base sits stable and the ball can roll freely around the track while the spring mouse moves without restriction on top.
- Tap the spring mouse: Give the plush mouse a light tap to start it bouncing on the spring; this usually grabs a cat's attention and draws them over to start interacting with the toy.
- Start the ball rolling: Once your cat is at the toy, push the ball through one of the paw-sized openings to set it moving inside the track and give your cat a second target to focus on.
- Let your cat take over: Once both elements are in motion, step back and let your cat play independently; the spring and rolling ball will keep themselves going with each swat and bat.
Additional Information
Care Instructions
- Wipe the track base: Use a dry or lightly damp cloth to wipe the plastic base and track opening edges after sessions to remove fur, dust, and debris from the surface.
- Hand wash the mouse: Remove the plush mouse from the spring if possible and hand wash it carefully with mild soap and cool water when it gets dirty, then air dry fully before reattaching.
- Check the spring: Look at the metal spring before each session for any bending, kinking, or weakening; a damaged spring should be addressed before continuing use to avoid injury.
Safety Instructions
- Supervise spring play: Watch your cat around the metal spring, especially kittens, to make sure they are not biting or pulling at it in a way that could cause the spring to snap or uncoil.
- Check mouse attachment: Before each session, confirm the plush mouse is securely attached to the spring and has not loosened; a detached mouse could be swallowed if left unsupervised with a cat.
- Remove if damaged: If any part of the toy cracks, tears, or breaks, take it away immediately and do not continue use until the damaged part has been assessed and replaced if needed.
- Keep away from small children: The ball inside the track is small enough to be a choking hazard for young children; always store this toy out of reach and use it only in a cat-dedicated play area.
Shipping & Return
We offer ground, express, priority, and international delivery; see our shipping policy for details.
For return instructions or product concerns, please refer to our detailed refund policy.
Frequently Asked Questions
Q1: What two play elements does this toy have?
Ans: There is a plush polyester mouse sitting on a metal spring on top of the unit and a plastic ball that rolls inside a circular track in the base. Cats can swat the mouse, chase the ball, or go back and forth between both during the same session without any input from you.
Q2: What colors does this toy come in?
Ans: It comes in two color options: Pink and Green. Both versions are the same size and have the same features. The color choice is purely down to your preference or what works better in the space where you plan to leave the toy out for your cat.
Q3: What size is this toy?
Ans: The base measures 9.4 inches in diameter and the full unit stands 11.4 inches tall, including the spring mouse on top. That height comes mostly from the spring and plush mouse attachment, which adds to how visible and attention-grabbing the toy is from across the room for cats.
Q4: Is this toy safe for cats to use?
Ans: Yes. The plastic, polyester, and metal parts are all BPA, phthalate, and lead-free. Supervise your cat around the metal spring to make sure they are not biting or pulling at it. Check the plush mouse is still securely attached before each session and remove the toy if anything breaks.
Q5: Can kittens use this toy?
Ans: Yes, it is suitable for cats of all ages, including kittens. The spring mouse is especially good at grabbing a young cat's attention. Just keep a close eye on kittens around the metal spring and the small ball in the base, as both require some supervision with very young cats.
Q6: Can my cat play with this without me?
Ans: Yes. Once you tap the mouse and set the ball rolling, the toy keeps going on its own with each swat your cat gives it. It works well as a leave-out toy. It promotes daily exercise and mental stimulation, so it is built with solo use in mind.
Q7: How do I clean this toy?
Ans: Wipe the plastic base with a damp cloth after sessions. The plush mouse can be hand washed with mild soap and cool water when dirty, then air dried. Check the metal spring for rust or damage during cleaning, and avoid getting the spring wet to keep it from corroding over time.
Q8: Does the ball come out of the track?
Ans: The ball sits inside the enclosed circular track in the base and rolls through the channel. It can occasionally come out through the paw-sized openings if a cat bats it hard enough at the right angle. If that happens, just push it back in through one of the openings along the rim.
This Shipping Policy explains how orders are processed, shipped, tracked, and delivered.
1. Shipping Origin and Fulfillment
Orders are dispatched from our U.S.-based fulfillment center. We deliver to eligible addresses within the United States and to eligible international destinations shown at checkout.
If a destination, shipping service, or product is not eligible for delivery, checkout will not offer that shipping option.
2. Order Processing Time
Orders are generally processed within 1–5 business days before shipment. Processing time is separate from carrier transit time.
Our order cut-off time is 6:00 PM Pacific Time (PT). Orders placed after the cut-off time, on weekends, or on applicable holidays begin processing on the next business day.
Processing may include order verification and preparation for shipment.
3. U.S. Shipping Methods, Costs, and Transit Times
For eligible U.S. addresses, our current shipping options are:
- Priority Shipping: $5.99 — estimated carrier transit time of 1–2 business days after shipment.
- Standard Shipping: $2.99 — estimated carrier transit time of 3–6 business days after shipment.
- Free Shipping: $0 — estimated carrier transit time of 5–8 business days after shipment.
Total estimated delivery time includes both the 1–5 business day processing period and the applicable carrier transit time. The shipping service, cost, and delivery estimate available for your order are shown at checkout before payment.
4. International Shipping
We ship to eligible international destinations. Available international shipping services, shipping charges, and estimated delivery times vary by destination and are displayed at checkout.
For eligible international orders, applicable import duties and taxes are calculated and collected at checkout where required. When these charges apply, the order is shipped on a duties-and-taxes-paid basis so that the same import charges should not be collected again at delivery.
International delivery estimates may be affected by carrier operations, customs processing, local holidays, weather, or other events outside normal transit conditions.
5. Tracking
When tracking is available, you will receive shipment confirmation with tracking information after the order has shipped. Please allow up to 48 hours for tracking information to become active after the carrier receives the shipment.
6. Address Accuracy and Changes
Please review your shipping address carefully before submitting an order. If you notice an address error, contact us as soon as possible. We will try to help before shipment, but an address change cannot be guaranteed once fulfillment or carrier processing has begun.
Additional carrier or re-delivery charges resulting from an incorrect or incomplete address may be the customer's responsibility where permitted by law.
7. Delayed or Lost Shipments
If your shipment has not arrived within the estimated delivery timeframe, please contact us. We will review the tracking information, work with the carrier when necessary, and assist with an appropriate resolution based on the circumstances.
Delivery estimates are not guarantees and may be affected by carrier delays, weather, public holidays, customs processing, or other transportation disruptions.
8. Damaged, Defective, or Incorrect Deliveries
If an item arrives damaged, defective, or incorrect, contact us within 7 calendar days after confirmed delivery. Please include your order number and clear photos of the item, packaging, and shipping label when relevant.
Approved cases are handled under our Return & Refund Policy, including return-shipping assistance when the issue is our responsibility.
9. Policy Updates
We may update this Shipping Policy when our shipping services or operating requirements change. The current version will be posted on this page.
10. Contact Us
If you have questions about shipping or an order in transit, please use our Contact page or the current contact information displayed in the website footer.
This Return & Refund Policy explains when a return is eligible, how to send an item back, who pays return shipping, and how approved refunds are processed.
1. Return Window
You may request an eligible return within 30 days after confirmed delivery. Return requests submitted after the 30-day period are not accepted unless applicable law requires otherwise.
2. Return Eligibility
To qualify for a standard return, the item must generally be:
- Unused, unwashed, and in its original condition.
- Returned with the original packaging, tags, accessories, manuals, and other included components, when applicable.
- Not specifically identified as final sale or non-returnable before purchase.
Products that show use, alteration, avoidable damage, missing components, or other conditions outside the eligibility requirements may be ineligible for a refund.
3. Product-Specific Non-Returnable Items
Some products may be non-returnable for hygiene, safety, customization, final-sale, or other product-specific reasons. Any such restriction will be disclosed on the product page or before purchase when applicable.
4. No Direct Exchanges
We do not provide direct exchange service. If you want a different item, size, color, model, or version, return the eligible original item under this Policy and place a new order separately.
5. How to Start a Return
Returns are handled by mail. Before sending an item back, contact our customer support team through the Contact page or the current contact information displayed in the website footer. Please provide:
- Your order number.
- The item or items you want to return.
- The reason for the return.
Returns sent without required return authorization may be delayed or refused.
6. Prepaid Return Label and Return Shipping Cost
For eligible mail returns, a prepaid return label is included in the package.
For a standard return made for customer-choice reasons, the actual carrier postage charged for use of the prepaid return label will be deducted from the approved refund. We do not charge a separate restocking fee.
If the return is required because the item arrived damaged, defective, or incorrect and the claim is approved, we cover the return-label cost.
If you choose not to use the provided label when an alternative return method is authorized, use a trackable shipping service and keep your shipping receipt until the return is completed.
7. Original Shipping Charges
Original outbound shipping charges are non-refundable for standard customer-choice returns, except where required by law. If the return results from an approved damaged, defective, or incorrect item, applicable shipping charges will be handled as part of the resolution.
8. Refund Review and Processing
After the returned item is received, we inspect it and notify you whether the refund is approved.
If approved, the refund is issued to the original payment method. We generally process an approved refund within 1–3 business days. After the refund is issued, your bank or card provider may require an additional 5–10 business days to post the funds to your account.
9. Damaged, Defective, or Incorrect Items
If an item arrives damaged, defective, or incorrect, contact us within 7 calendar days after confirmed delivery. Include your order number and clear photos of the item, packaging, and shipping label when relevant.
After review, we will provide an appropriate resolution. When a return is required for an approved claim, we cover the return shipping cost.
10. Refused or Undeliverable Shipments
If a shipment is refused or returned because of incorrect or incomplete customer-provided shipping information, actual carrier return, re-delivery, or related shipping charges may be deducted from an otherwise eligible refund where permitted by law.
11. Policy Updates
We may update this Return & Refund Policy when our return procedures or legal requirements change. The current version will be posted on this page.
12. Contact Us
If you need help with a return or refund, please use our Contact page or the current contact information displayed in the website footer.
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