Trixie Cat Catch The Balls Circle Track Cat Toy - US 5668
Trixie Cat Catch The Balls Circle Track Cat Toy - US 5668
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- We offer worldwide shipping to all countries and regions
- Free shipping is available on all orders
- The return request is submitted within 30 days of confirmed delivery
Multi-Color Ball Track That Spins and Rolls Non-Stop
Product Description
The Trixie Cat Catch The Balls Circle Track is an indoor interactive toy that keeps cats active and engaged as balls spin and roll around the enclosed circular track. Paw-sized openings let cats swat, bat, and chase the balls at every turn, satisfying natural hunting instincts throughout every session. Non-slip feet keep the track firmly in place, and the durable plastic construction is easy to clean.
Benefits
- Satisfies Hunting Instincts: Paw-sized openings around the track let cats swat and chase the balls at every turn, giving them a consistent outlet for natural stalking and batting behavior.
- Keeps Cats Active: Balls spin and roll continuously around the track as cats engage with them, encouraging sustained physical movement that supports healthy daily exercise for indoor cats.
- Stimulates the Mind: The unpredictable speed and direction of the rolling balls keeps cats mentally alert and focused, providing the cognitive engagement indoor cats need to stay sharp and curious.
- Stays Put During Play: Non-slip feet anchor the track to the floor during even the most vigorous swatting sessions, so the toy holds its position and cats can play without chasing the whole unit across the room.
Specifications
Measurement Type |
Inches |
Centimeters |
Diameter |
9.8 × 5.1 in. |
25 × 13 cm |
Material Used
Plastic.
How to Use
Play Instructions
- Place on hard floor: Set the track on a flat, smooth floor so the non-slip feet grip the surface and balls roll freely around the full circular path without resistance or sticking.
- Insert balls into track: Push each ball into the track through one of the paw-sized openings until it sits inside the channel and can roll freely around the loop without falling out.
- Start the rolling: Give one ball a gentle tap to set it rolling and let your cat take over from there; the movement will naturally draw them in to bat and chase.
Additional Information
Care Instructions
- Wipe after every session: Use a dry or slightly damp cloth to wipe the track surface and balls after each use to remove fur, dust, and debris that builds up during play.
- Clean balls separately: Remove the balls from the track and wash them with mild soap and warm water when they get visibly dirty, then dry them fully before putting them back.
- Check openings for wear: Periodically inspect the paw-sized openings for any cracking, sharp edges, or stress marks, and stop using the track if any structural damage to the rim appears.
Safety Instructions
- Supervise initial sessions: Watch your cat during the first few play sessions to make sure they are interacting with the balls safely.
- Check ball condition regularly: Before each session, look over the balls for cracks, chips, or significant bite marks; replace any damaged ball immediately to prevent pieces from breaking off.
- Keep away from small children: The balls are small enough to be a choking hazard for young children; always store this toy out of reach of kids and keep it in a cat-only play area.
- Remove if track cracks: If the plastic track body develops visible cracks or pieces begin to separate, take it out of use right away to prevent your cat from getting a paw caught or injured.
Shipping & Return
We offer ground, express, priority, and international delivery; see our shipping policy for details.
For return instructions or product concerns, please refer to our detailed refund policy.
Frequently Asked Questions
Q1: How does this circle track toy work for cats?
Ans: There are balls inside a closed circular channel. Your cat reaches through the paw-sized openings around the rim to bat them, and the balls spin around the loop. Each tap keeps them moving, so your cat can go back and forth chasing the same balls without you needing to reset anything.
Q2: How many balls come with the track?
Ans: Multiple balls are included and fit inside the circular channel. If they wear out or go missing, you can buy replacement balls separately. This means you only need to replace the balls rather than purchasing an entirely new track each time.
Q3: Will the track slide around when my cat plays with it?
Ans: Not on hard floors. The rubber feet on the base grip well on hardwood, tile, and laminate, so the track stays put even when your cat is batting hard at the balls. On thick carpet it may shift a little more since the feet cannot get the same grip as on a flat surface.
Q4: Can the balls be removed from the track?
Ans: Yes, you can pull them out through the paw-sized openings whenever you want to clean them or swap them out.
Q5: Is this track good for kittens too?
Ans: Yes, kittens enjoy it just as much as adult cats. The openings are sized for adult paws but kittens can still reach in and bat the balls around fine. Just keep an eye on them the first few times to make sure they are comfortable with it and not trying to pull the track apart.
Q6: How do I clean this toy?
Ans: A damp cloth across the plastic track after each session takes care of most of the fur and dust. Pull the balls out and give them a quick wash with soap and warm water when they look dirty. Let everything dry before putting the balls back in and leaving it out for your cat again.
Q7: Can my cat play with this without me?
Ans: Yes. Once one ball is rolling, your cat can keep it going on their own without you needing to get involved. It works well as a leave-out toy during the day. Trixie built this one so the balls spin with low friction, which makes them move fast enough to hold a cat's attention independently.
This Shipping Policy explains how orders are processed, shipped, tracked, and delivered.
1. Shipping Origin and Fulfillment
Orders are dispatched from our U.S.-based fulfillment center. We deliver to eligible addresses within the United States and to eligible international destinations shown at checkout.
If a destination, shipping service, or product is not eligible for delivery, checkout will not offer that shipping option.
2. Order Processing Time
Orders are generally processed within 1–5 business days before shipment. Processing time is separate from carrier transit time.
Our order cut-off time is 6:00 PM Pacific Time (PT). Orders placed after the cut-off time, on weekends, or on applicable holidays begin processing on the next business day.
Processing may include order verification and preparation for shipment.
3. U.S. Shipping Methods, Costs, and Transit Times
For eligible U.S. addresses, our current shipping options are:
- Priority Shipping: $5.99 — estimated carrier transit time of 1–2 business days after shipment.
- Standard Shipping: $2.99 — estimated carrier transit time of 3–6 business days after shipment.
- Free Shipping: $0 — estimated carrier transit time of 5–8 business days after shipment.
Total estimated delivery time includes both the 1–5 business day processing period and the applicable carrier transit time. The shipping service, cost, and delivery estimate available for your order are shown at checkout before payment.
4. International Shipping
We ship to eligible international destinations. Available international shipping services, shipping charges, and estimated delivery times vary by destination and are displayed at checkout.
For eligible international orders, applicable import duties and taxes are calculated and collected at checkout where required. When these charges apply, the order is shipped on a duties-and-taxes-paid basis so that the same import charges should not be collected again at delivery.
International delivery estimates may be affected by carrier operations, customs processing, local holidays, weather, or other events outside normal transit conditions.
5. Tracking
When tracking is available, you will receive shipment confirmation with tracking information after the order has shipped. Please allow up to 48 hours for tracking information to become active after the carrier receives the shipment.
6. Address Accuracy and Changes
Please review your shipping address carefully before submitting an order. If you notice an address error, contact us as soon as possible. We will try to help before shipment, but an address change cannot be guaranteed once fulfillment or carrier processing has begun.
Additional carrier or re-delivery charges resulting from an incorrect or incomplete address may be the customer's responsibility where permitted by law.
7. Delayed or Lost Shipments
If your shipment has not arrived within the estimated delivery timeframe, please contact us. We will review the tracking information, work with the carrier when necessary, and assist with an appropriate resolution based on the circumstances.
Delivery estimates are not guarantees and may be affected by carrier delays, weather, public holidays, customs processing, or other transportation disruptions.
8. Damaged, Defective, or Incorrect Deliveries
If an item arrives damaged, defective, or incorrect, contact us within 7 calendar days after confirmed delivery. Please include your order number and clear photos of the item, packaging, and shipping label when relevant.
Approved cases are handled under our Return & Refund Policy, including return-shipping assistance when the issue is our responsibility.
9. Policy Updates
We may update this Shipping Policy when our shipping services or operating requirements change. The current version will be posted on this page.
10. Contact Us
If you have questions about shipping or an order in transit, please use our Contact page or the current contact information displayed in the website footer.
This Return & Refund Policy explains when a return is eligible, how to send an item back, who pays return shipping, and how approved refunds are processed.
1. Return Window
You may request an eligible return within 30 days after confirmed delivery. Return requests submitted after the 30-day period are not accepted unless applicable law requires otherwise.
2. Return Eligibility
To qualify for a standard return, the item must generally be:
- Unused, unwashed, and in its original condition.
- Returned with the original packaging, tags, accessories, manuals, and other included components, when applicable.
- Not specifically identified as final sale or non-returnable before purchase.
Products that show use, alteration, avoidable damage, missing components, or other conditions outside the eligibility requirements may be ineligible for a refund.
3. Product-Specific Non-Returnable Items
Some products may be non-returnable for hygiene, safety, customization, final-sale, or other product-specific reasons. Any such restriction will be disclosed on the product page or before purchase when applicable.
4. No Direct Exchanges
We do not provide direct exchange service. If you want a different item, size, color, model, or version, return the eligible original item under this Policy and place a new order separately.
5. How to Start a Return
Returns are handled by mail. Before sending an item back, contact our customer support team through the Contact page or the current contact information displayed in the website footer. Please provide:
- Your order number.
- The item or items you want to return.
- The reason for the return.
Returns sent without required return authorization may be delayed or refused.
6. Prepaid Return Label and Return Shipping Cost
For eligible mail returns, a prepaid return label is included in the package.
For a standard return made for customer-choice reasons, the actual carrier postage charged for use of the prepaid return label will be deducted from the approved refund. We do not charge a separate restocking fee.
If the return is required because the item arrived damaged, defective, or incorrect and the claim is approved, we cover the return-label cost.
If you choose not to use the provided label when an alternative return method is authorized, use a trackable shipping service and keep your shipping receipt until the return is completed.
7. Original Shipping Charges
Original outbound shipping charges are non-refundable for standard customer-choice returns, except where required by law. If the return results from an approved damaged, defective, or incorrect item, applicable shipping charges will be handled as part of the resolution.
8. Refund Review and Processing
After the returned item is received, we inspect it and notify you whether the refund is approved.
If approved, the refund is issued to the original payment method. We generally process an approved refund within 1–3 business days. After the refund is issued, your bank or card provider may require an additional 5–10 business days to post the funds to your account.
9. Damaged, Defective, or Incorrect Items
If an item arrives damaged, defective, or incorrect, contact us within 7 calendar days after confirmed delivery. Include your order number and clear photos of the item, packaging, and shipping label when relevant.
After review, we will provide an appropriate resolution. When a return is required for an approved claim, we cover the return shipping cost.
10. Refused or Undeliverable Shipments
If a shipment is refused or returned because of incorrect or incomplete customer-provided shipping information, actual carrier return, re-delivery, or related shipping charges may be deducted from an otherwise eligible refund where permitted by law.
11. Policy Updates
We may update this Return & Refund Policy when our return procedures or legal requirements change. The current version will be posted on this page.
12. Contact Us
If you need help with a return or refund, please use our Contact page or the current contact information displayed in the website footer.
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