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DermaZoo TrisDent Dental Water Additive For Dogs & Cats (16 oz) - US 7031

DermaZoo TrisDent Dental Water Additive For Dogs & Cats (16 oz) - US 7031

Regular price $4.00
Regular price $19.99 Sale price $4.00
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  • We offer worldwide shipping to all countries and regions
  • Free shipping is available on all orders
  • The return request is submitted within 30 days of confirmed delivery
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Product Description

TrisDent Dental Water Additive is a beef-flavored oral hygiene solution designed for pets. It combines 0.12% chlorhexidine gluconate with tromethamine and edetate disodium dihydrate to control plaque and reduce tartar buildup. This xylitol-free formula is perfect for pets that resist traditional tooth brushing, helping maintain fresh breath and healthier teeth.

Benefits

  • Effective Plaque Control:Helps reduce plaque buildup effectively without requiring the pet to undergo tooth brushing.
  • Antibacterial Action: Contains chlorhexidine gluconate, which works to combat harmful bacteria in your pet’s mouth.
  • Tartar Prevention:Assists in preventing plaque from hardening and turning into tartar on your pet’s teeth.
  • Xylitol-Free Formula:This formula is safe for pets because it contains absolutely no xylitol ingredients whatsoever.
  • Beef Flavor: The appealing beef flavor encourages pets to accept and use the product regularly. 

Ingredients

Active Ingredient

Concentration

Chlorhexidine Gluconate

0.12%

Other Ingredients:

Tromethamine (Tris), Edetate Disodium Dihydrate (EDTA), Buffered with Tromethamine HCL in deionized water. 

How to Use

Dosage & Administration Instructions

  • Shake Well:Always shake the solution thoroughly to ensure it is properly mixed before each use.
  • Apply to Teeth: Lift your pet’s upper lip and apply TrisDent carefully to the teeth and gums.
  • Use After Meals:Rinse your pet’s mouth after meals as your veterinarian recommends for best results. 
  • Regular Use:Use daily as part of your pet’s oral hygiene routine for optimal dental health. 

Additional Information

Precautions

  • Veterinary Use Only:This product is intended for use only by or on the order of a licensed veterinarian.
  • Keep Out of Reach: Store this product securely in a safe place where children cannot access or reach it.
  • Avoid Eye Contact: Take care to prevent this product from coming into contact with your pet’s eyes.
  • Monitor Oral Health:Regularly check your pet’s oral health and consult your veterinarian if any problems persist.

Shipping & Return

We offer ground, express, priority, and international delivery; see our shipping policy for details.

For return instructions or product concerns, please refer to our detailed refund policy.

Frequently Asked Questions

Q1: What is TrisDent Dental Water Additive used for?

Ans: TrisDent Dental Additive helps control plaque, reduce tartar buildup, and maintain overall oral hygiene in dogs and cats. It benefits pets who resist brushing and need a more straightforward dental care solution. 

Q2: Does TrisDent Dental Water Additive help with bad breath in pets? 

Ans: Yes, TrisDent Dental Water Additive helps combat bad breath by targeting oral bacteria and reducing plaque and tartar, common causes of unpleasant mouth odor in dogs and cats.

Q3: Is TrisDent Dental Water Additive safe for all pets?

Ans: TrisDent Dental Additive is explicitly formulated for dogs and cats. While generally safe, it's essential to consult your veterinarian before starting, especially if your pet has pre-existing health concerns or is on medications. 

Q4: Does TrisDent Dental Water Additive contain xylitol?

Ans: No, TrisDent Dental Water Additive does not contain xylitol. It is xylitol-free and safe for dogs and cats when used as directed, making it suitable for pets with dietary sensitivities or restrictions. 

Q5: Can I use TrisDent Dental Water Additive if my pet has sensitive gums?

Ans: If your pet has sensitive gums, consult your veterinarian before using TrisDent Dental Water Additive. While it’s formulated to be gentle, some pets may require specialized care or an alternative dental hygiene approach. 

This Shipping Policy explains how orders are processed, shipped, tracked, and delivered.

1. Shipping Origin and Fulfillment

Orders are dispatched from our U.S.-based fulfillment center. We deliver to eligible addresses within the United States and to eligible international destinations shown at checkout.

If a destination, shipping service, or product is not eligible for delivery, checkout will not offer that shipping option.

2. Order Processing Time

Orders are generally processed within 1–5 business days before shipment. Processing time is separate from carrier transit time.

Our order cut-off time is 6:00 PM Pacific Time (PT). Orders placed after the cut-off time, on weekends, or on applicable holidays begin processing on the next business day.

Processing may include order verification and preparation for shipment.

3. U.S. Shipping Methods, Costs, and Transit Times

For eligible U.S. addresses, our current shipping options are:

  • Priority Shipping: $5.99 — estimated carrier transit time of 1–2 business days after shipment.
  • Standard Shipping: $2.99 — estimated carrier transit time of 3–6 business days after shipment.
  • Free Shipping: $0 — estimated carrier transit time of 5–8 business days after shipment.

Total estimated delivery time includes both the 1–5 business day processing period and the applicable carrier transit time. The shipping service, cost, and delivery estimate available for your order are shown at checkout before payment.

4. International Shipping

We ship to eligible international destinations. Available international shipping services, shipping charges, and estimated delivery times vary by destination and are displayed at checkout.

For eligible international orders, applicable import duties and taxes are calculated and collected at checkout where required. When these charges apply, the order is shipped on a duties-and-taxes-paid basis so that the same import charges should not be collected again at delivery.

International delivery estimates may be affected by carrier operations, customs processing, local holidays, weather, or other events outside normal transit conditions.

5. Tracking

When tracking is available, you will receive shipment confirmation with tracking information after the order has shipped. Please allow up to 48 hours for tracking information to become active after the carrier receives the shipment.

6. Address Accuracy and Changes

Please review your shipping address carefully before submitting an order. If you notice an address error, contact us as soon as possible. We will try to help before shipment, but an address change cannot be guaranteed once fulfillment or carrier processing has begun.

Additional carrier or re-delivery charges resulting from an incorrect or incomplete address may be the customer's responsibility where permitted by law.

7. Delayed or Lost Shipments

If your shipment has not arrived within the estimated delivery timeframe, please contact us. We will review the tracking information, work with the carrier when necessary, and assist with an appropriate resolution based on the circumstances.

Delivery estimates are not guarantees and may be affected by carrier delays, weather, public holidays, customs processing, or other transportation disruptions.

8. Damaged, Defective, or Incorrect Deliveries

If an item arrives damaged, defective, or incorrect, contact us within 7 calendar days after confirmed delivery. Please include your order number and clear photos of the item, packaging, and shipping label when relevant.

Approved cases are handled under our Return & Refund Policy, including return-shipping assistance when the issue is our responsibility.

9. Policy Updates

We may update this Shipping Policy when our shipping services or operating requirements change. The current version will be posted on this page.

10. Contact Us

If you have questions about shipping or an order in transit, please use our Contact page or the current contact information displayed in the website footer.

This Return & Refund Policy explains when a return is eligible, how to send an item back, who pays return shipping, and how approved refunds are processed.

1. Return Window

You may request an eligible return within 30 days after confirmed delivery. Return requests submitted after the 30-day period are not accepted unless applicable law requires otherwise.

2. Return Eligibility

To qualify for a standard return, the item must generally be:

  • Unused, unwashed, and in its original condition.
  • Returned with the original packaging, tags, accessories, manuals, and other included components, when applicable.
  • Not specifically identified as final sale or non-returnable before purchase.

Products that show use, alteration, avoidable damage, missing components, or other conditions outside the eligibility requirements may be ineligible for a refund.

3. Product-Specific Non-Returnable Items

Some products may be non-returnable for hygiene, safety, customization, final-sale, or other product-specific reasons. Any such restriction will be disclosed on the product page or before purchase when applicable.

4. No Direct Exchanges

We do not provide direct exchange service. If you want a different item, size, color, model, or version, return the eligible original item under this Policy and place a new order separately.

5. How to Start a Return

Returns are handled by mail. Before sending an item back, contact our customer support team through the Contact page or the current contact information displayed in the website footer. Please provide:

  • Your order number.
  • The item or items you want to return.
  • The reason for the return.

Returns sent without required return authorization may be delayed or refused.

6. Prepaid Return Label and Return Shipping Cost

For eligible mail returns, a prepaid return label is included in the package.

For a standard return made for customer-choice reasons, the actual carrier postage charged for use of the prepaid return label will be deducted from the approved refund. We do not charge a separate restocking fee.

If the return is required because the item arrived damaged, defective, or incorrect and the claim is approved, we cover the return-label cost.

If you choose not to use the provided label when an alternative return method is authorized, use a trackable shipping service and keep your shipping receipt until the return is completed.

7. Original Shipping Charges

Original outbound shipping charges are non-refundable for standard customer-choice returns, except where required by law. If the return results from an approved damaged, defective, or incorrect item, applicable shipping charges will be handled as part of the resolution.

8. Refund Review and Processing

After the returned item is received, we inspect it and notify you whether the refund is approved.

If approved, the refund is issued to the original payment method. We generally process an approved refund within 1–3 business days. After the refund is issued, your bank or card provider may require an additional 5–10 business days to post the funds to your account.

9. Damaged, Defective, or Incorrect Items

If an item arrives damaged, defective, or incorrect, contact us within 7 calendar days after confirmed delivery. Include your order number and clear photos of the item, packaging, and shipping label when relevant.

After review, we will provide an appropriate resolution. When a return is required for an approved claim, we cover the return shipping cost.

10. Refused or Undeliverable Shipments

If a shipment is refused or returned because of incorrect or incomplete customer-provided shipping information, actual carrier return, re-delivery, or related shipping charges may be deducted from an otherwise eligible refund where permitted by law.

11. Policy Updates

We may update this Return & Refund Policy when our return procedures or legal requirements change. The current version will be posted on this page.

12. Contact Us

If you need help with a return or refund, please use our Contact page or the current contact information displayed in the website footer.

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