Stratford Relaximal Natural Calming Spray for Dogs & Cats - US 7867

$4.74

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Size: 200-ml bottle 200-ml bottle 400-ml bottle

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We offer worldwide shipping to all countries and regions
Free shipping is available on all orders
The return request is submitted within 30 days of confirmed delivery

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Calming Spray for Pets Naturally

Product Description

Relaximal Natural Calming Spray offers a gentle, essential-oil–based formula that supports emotional well-being in cats, dogs, and other pets. Formulated without pheromones, it helps soothe stress without sedation. Use it on your pet’s coat, in the environment, or on handler clothing to ease tension during stressful moments.

Benefits

Non-sedating formula: Provides calm without causing drowsiness, keeping pets alert yet relaxed in stressful environments.
Versatile application: Suitable for coats, bedding, crates, and surroundings, making it easy to comfort pets anywhere.
Fast-acting relief: Begins working within minutes and can be reapplied every one to two hours when needed.
Skin-safe blend: Water-based and pH-neutral formula ensures gentleness on pet skin, fur, and household surfaces.
Pheromone-free solution: Relies on natural essential oils for relaxation, avoiding synthetic pheromones or harsh chemicals.

Variants

200 mL (SP1232)
400 mL (SP1233)

Ingredients

Water, Augeo, Tween 20, Saliguard BDP, Valerian Absolute, Vetiver Essential Oil, Basil Essential Oil, Clary Sage Essential Oil, EDTANA4, Sodium Hydroxide.

How to Use

Usage Instructions

Shake well before use: Always shake the bottle gently to ensure essential oils and ingredients are evenly distributed.
Spray on surroundings: Apply on bedding, carriers, crates, or car interiors to create a calm, soothing environment.
Avoid face contact: Do not spray directly onto your pet’s face; instead, apply onto your hands and rub gently.
Respray as needed: Reapply sparingly every 1–2 hours during stressful events or travel for continued calming support.
Use before stress triggers: Apply 5–10 minutes before anxiety-inducing events such as travel, grooming, or thunderstorms.
Environmental safe use: The pH-neutral, water-based formula is gentle on surfaces and fabrics when used as directed.

Additional Information

Precautions

External use only: This spray is intended only for external application and should not be ingested by pets or humans.
Avoid facial contact: Do not spray directly onto eyes, mouth, or open wounds to prevent irritation.
Respiratory caution: Avoid use around pets with respiratory issues or known sensitivities to essential oils.
Consult your veterinarian: Always consult a veterinarian before first use, especially for pets under medical treatment or with allergies.
Keep out of reach: Store away from children and animals to prevent accidental ingestion or misuse.

Possible Side Effects

No specific side effects are listed by the manufacturer or distributors. However, mild skin irritation or sensitivity may occur in rare cases due to essential oils. If irritation persists or signs of distress appear, discontinue use and seek veterinary guidance.

Storage Information

Store in cool, dry place: Keep away from direct sunlight, heat, and open flames to maintain formula stability.
Seal tightly after use: Ensure the spray nozzle and cap are closed securely to prevent evaporation or contamination.
Do not freeze: Avoid storing the product in freezing conditions to preserve its pH-balanced composition.

Shipping & Return

We offer ground, express, priority, and international delivery; see our shipping policy for details.

For return instructions or product concerns, please refer to our detailed refund policy.

Frequently Asked Questions

Q1: Can I spray Relaximal Calming Spray directly on my pet’s face?

Ans: No. Manufacturer directions state you should never spray directly onto your pet’s face. Instead, spray onto your fingers and gently rub around the muzzle, under the chin, and on the top of the chest for safe, targeted application.

Q2: How often should I apply Relaximal during stressful events?

Ans: Use sparingly and reapply only as needed. The manufacturer recommends respraying every 1–2 hours during stressful situations such as travel, grooming, or vet visits, rather than continuous use, to maintain gentle, non-sedating calming support across events.

Q3: Is Relaximal Calming Spray suitable for both dogs and cats?

Ans: Yes. Relaximal Calming Spray is formulated for use on all pets, and retailer listings specify suitability for both dogs and cats. It provides calming support without causing sedation, aligning with the manufacturer’s product positioning for multi-species use.

Q4: What ingredients provide the calming effect in Relaximal Spray?

Ans: Relaximal’s essential-oil blend includes Valerian Absolute, Vetiver, Basil, and Clary Sage, supported by a water-based system with emulsifiers and stabilizers. These named ingredients are disclosed in the official manufacturer PDF for the spray’s formulation details.

Q5: Does Relaximal use pheromones or cause drowsiness?

Ans: No pheromones are used, and the spray is non-sedating. The product relies on an essential-oil blend to help pets relax, providing behavioral support without drowsiness commonly associated with drugs or pheromone analogs, according to distributor and manufacturer descriptions.

This Shipping Policy explains how orders are processed, shipped, tracked, and delivered.

1. Shipping Origin and Fulfillment

Orders are dispatched from our U.S.-based fulfillment center. We deliver to eligible addresses within the United States and to eligible international destinations shown at checkout.

If a destination, shipping service, or product is not eligible for delivery, checkout will not offer that shipping option.

2. Order Processing Time

Orders are generally processed within 1–5 business days before shipment. Processing time is separate from carrier transit time.

Our order cut-off time is 6:00 PM Pacific Time (PT). Orders placed after the cut-off time, on weekends, or on applicable holidays begin processing on the next business day.

Processing may include order verification and preparation for shipment.

3. U.S. Shipping Methods, Costs, and Transit Times

For eligible U.S. addresses, our current shipping options are:

Priority Shipping: $5.99 — estimated carrier transit time of 1–2 business days after shipment.
Standard Shipping: $2.99 — estimated carrier transit time of 3–6 business days after shipment.
Free Shipping: $0 — estimated carrier transit time of 5–8 business days after shipment.

Total estimated delivery time includes both the 1–5 business day processing period and the applicable carrier transit time. The shipping service, cost, and delivery estimate available for your order are shown at checkout before payment.

4. International Shipping

We ship to eligible international destinations. Available international shipping services, shipping charges, and estimated delivery times vary by destination and are displayed at checkout.

For eligible international orders, applicable import duties and taxes are calculated and collected at checkout where required. When these charges apply, the order is shipped on a duties-and-taxes-paid basis so that the same import charges should not be collected again at delivery.

International delivery estimates may be affected by carrier operations, customs processing, local holidays, weather, or other events outside normal transit conditions.

5. Tracking

When tracking is available, you will receive shipment confirmation with tracking information after the order has shipped. Please allow up to 48 hours for tracking information to become active after the carrier receives the shipment.

6. Address Accuracy and Changes

Please review your shipping address carefully before submitting an order. If you notice an address error, contact us as soon as possible. We will try to help before shipment, but an address change cannot be guaranteed once fulfillment or carrier processing has begun.

Additional carrier or re-delivery charges resulting from an incorrect or incomplete address may be the customer's responsibility where permitted by law.

7. Delayed or Lost Shipments

If your shipment has not arrived within the estimated delivery timeframe, please contact us. We will review the tracking information, work with the carrier when necessary, and assist with an appropriate resolution based on the circumstances.

Delivery estimates are not guarantees and may be affected by carrier delays, weather, public holidays, customs processing, or other transportation disruptions.

8. Damaged, Defective, or Incorrect Deliveries

If an item arrives damaged, defective, or incorrect, contact us within 7 calendar days after confirmed delivery. Please include your order number and clear photos of the item, packaging, and shipping label when relevant.

Approved cases are handled under our Return & Refund Policy, including return-shipping assistance when the issue is our responsibility.

9. Policy Updates

We may update this Shipping Policy when our shipping services or operating requirements change. The current version will be posted on this page.

10. Contact Us

If you have questions about shipping or an order in transit, please use our Contact page or the current contact information displayed in the website footer.

This Return & Refund Policy explains when a return is eligible, how to send an item back, who pays return shipping, and how approved refunds are processed.

1. Return Window

You may request an eligible return within 30 days after confirmed delivery. Return requests submitted after the 30-day period are not accepted unless applicable law requires otherwise.

2. Return Eligibility

To qualify for a standard return, the item must generally be:

Unused, unwashed, and in its original condition.
Returned with the original packaging, tags, accessories, manuals, and other included components, when applicable.
Not specifically identified as final sale or non-returnable before purchase.

Products that show use, alteration, avoidable damage, missing components, or other conditions outside the eligibility requirements may be ineligible for a refund.

3. Product-Specific Non-Returnable Items

Some products may be non-returnable for hygiene, safety, customization, final-sale, or other product-specific reasons. Any such restriction will be disclosed on the product page or before purchase when applicable.

4. No Direct Exchanges

We do not provide direct exchange service. If you want a different item, size, color, model, or version, return the eligible original item under this Policy and place a new order separately.

5. How to Start a Return

Returns are handled by mail. Before sending an item back, contact our customer support team through the Contact page or the current contact information displayed in the website footer. Please provide:

Your order number.
The item or items you want to return.
The reason for the return.

Returns sent without required return authorization may be delayed or refused.

6. Prepaid Return Label and Return Shipping Cost

For eligible mail returns, a prepaid return label is included in the package.

For a standard return made for customer-choice reasons, the actual carrier postage charged for use of the prepaid return label will be deducted from the approved refund. We do not charge a separate restocking fee.

If the return is required because the item arrived damaged, defective, or incorrect and the claim is approved, we cover the return-label cost.

If you choose not to use the provided label when an alternative return method is authorized, use a trackable shipping service and keep your shipping receipt until the return is completed.

7. Original Shipping Charges

Original outbound shipping charges are non-refundable for standard customer-choice returns, except where required by law. If the return results from an approved damaged, defective, or incorrect item, applicable shipping charges will be handled as part of the resolution.

8. Refund Review and Processing

After the returned item is received, we inspect it and notify you whether the refund is approved.

If approved, the refund is issued to the original payment method. We generally process an approved refund within 1–3 business days. After the refund is issued, your bank or card provider may require an additional 5–10 business days to post the funds to your account.

9. Damaged, Defective, or Incorrect Items

If an item arrives damaged, defective, or incorrect, contact us within 7 calendar days after confirmed delivery. Include your order number and clear photos of the item, packaging, and shipping label when relevant.

After review, we will provide an appropriate resolution. When a return is required for an approved claim, we cover the return shipping cost.

10. Refused or Undeliverable Shipments

If a shipment is refused or returned because of incorrect or incomplete customer-provided shipping information, actual carrier return, re-delivery, or related shipping charges may be deducted from an otherwise eligible refund where permitted by law.

11. Policy Updates

We may update this Return & Refund Policy when our return procedures or legal requirements change. The current version will be posted on this page.

12. Contact Us

If you need help with a return or refund, please use our Contact page or the current contact information displayed in the website footer.

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