Stratford Ear Cleansing & Drying Solution w/ Aloe Vera, Cucumber Melon Scent For Dogs & Cats (8 oz) - US 4305
Stratford Ear Cleansing & Drying Solution w/ Aloe Vera, Cucumber Melon Scent For Dogs & Cats (8 oz) - US 4305
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- We offer worldwide shipping to all countries and regions
- Free shipping is available on all orders
- The return request is submitted within 30 days of confirmed delivery
Keep Pets’ Ears Clean, Fresh & Healthy
Product Description
Ear Cleansing with Aloe Vera, Cucumber Melon Scent Solution from Stratford Animal Care gently cleans, deodorizes, dries, and acidifies your cat’s or dog’s ears. Infused with soothing Aloe Vera, it refreshes and protects the ear canal without stinging or burning. Safe for daily use, its pleasant cucumber melon scent leaves ears feeling healthy, comfortable, and odor-free after every application.
Benefits
Gently Cleans Ears: Removes dirt, wax, and debris effectively without causing pain or irritation for your pet.
Soothes with Aloe Vera:Calms sensitive skin, reducing irritation and discomfort while keeping ears soft and nourished.
Safe for Cats and Dogs: Formulated for both species, ensuring gentle, effective, and worry-free ear care routines.
Convenient Daily Use: Easy-to-apply formula allows regular maintenance, keeping pets’ ears healthy, fresh, and comfortable.
Ingredients
Ingredients
Water, SD Alcohol 40-B, Propylene Glycol, Nonoxynol-12, Glycerin, Fragrance, Disodium Oleamido MIPA Sulfosuccinate, Salicylic Acid, Benzoic Acid, Benzyl Alcohol, Lactic Acid, Tetrasodium EDTA, and Aloe Barbadensis (Aloe Vera) Leaf Juice.
How to Use
Directions for Use
Apply Solution Liberally:Gently pour a generous amount into the ear canal for thorough cleaning and care.
Massage the Ear Base:Gently rub the base of your pet’s ear to spread the solution and loosen wax for easy cleaning.
Let Them Shake:Allow your cat or dog to shake their head, it naturally gets rid of extra solution safely.
Wipe Excess Clean:Use a cotton ball to carefully remove remaining solution, dirt, and loosened wax from ears.
Treat Heavily Soiled Ears: For dirty ears, apply 2–3 times daily over several days until ears feel clean.
Maintain Healthy Ears: For regular care, use 1–2 times weekly or follow your veterinarian’s specific recommendation.
Use After Bathing or Swimming: Always apply after water exposure to dry, deodorize, and protect ears from infection.
Additional Information
Precautions
For Pets Only:This ear cleansing solution is made just for cats and dogs, never for people.
Stop if Irritation Happens:If your pet shows irritation or discomfort, pause use and check with your veterinarian.
Protect Their Eyes: Keep the solution away from your pet’s eyes to avoid any discomfort or redness.
Rinse if Eyes Get It: If it accidentally gets in the eyes, gently flush with water to soothe irritation fast.
Keep Out of Reach of Kids: Store safely so children can’t reach it, keeping both your pets and family safe.
Storage Instruction
Storage Temperature:Store this product at controlled room temperature to maintain its effectiveness and stability consistently.
Shipping & Return
We offer ground, express, priority, and international delivery; see our shipping policy for details.
For return instructions or product concerns, please refer to our detailed refund policy.
Frequently Asked Questions
Q1: How does Ear Cleansing Solution with Aloe Vera and Cucumber Melon scent work for pets?
Ans: Ear Cleansing Solution with Aloe Vera and Cucumber Melon scent gently cleans, deodorizes, dries, and acidifies your cat’s or dog’s ears. Its soothing Aloe Vera protects sensitive skin and leaves ears healthy, fresh, and comfortable without stinging or burning.
Q2: Can I use this ear cleaning solution on both cats and dogs?
Ans: This pet ear cleaning solution is safe for both cats and dogs. It maintains healthy ear pH, removes dirt and wax, deodorizes, and dries excess moisture, providing gentle, effective daily ear care without causing irritation or discomfort.
Q3: How often should I apply the solution for heavily soiled ears?
Ans: For dirty ears, apply the solution 2–3 times daily over several days. It loosens wax, removes debris, dries moisture, deodorizes, and helps maintain ear health until your pet’s ears feel clean and comfortable again.
Q4: Is this ear cleanser safe for daily use on my pet?
Ans:Yes, the ear cleanser is gentle enough for daily use. It cleans, dries, deodorizes, and acidifies the ear canal while soothing sensitive skin, keeping cats’ and dogs’ ears healthy, comfortable, and free of odor with every application.
Q5: What should I do if my pet’s ears get irritated after use?
Ans:If irritation occurs, discontinue the solution immediately and consult your veterinarian. Monitoring your pet ensures safe, effective cleaning while protecting sensitive ear tissue and avoiding discomfort during the grooming process.
Q6: How should I store Ear Cleansing Solution properly?
Ans:Store the solution at controlled room temperature, away from excessive heat, cold, or humidity. Keep it out of children’s reach to maintain stability, effectiveness, and product quality for safe and reliable use.
This Shipping Policy explains how orders are processed, shipped, tracked, and delivered.
1. Shipping Origin and Fulfillment
Orders are dispatched from our U.S.-based fulfillment center. We deliver to eligible addresses within the United States and to eligible international destinations shown at checkout.
If a destination, shipping service, or product is not eligible for delivery, checkout will not offer that shipping option.
2. Order Processing Time
Orders are generally processed within 1–5 business days before shipment. Processing time is separate from carrier transit time.
Our order cut-off time is 6:00 PM Pacific Time (PT). Orders placed after the cut-off time, on weekends, or on applicable holidays begin processing on the next business day.
Processing may include order verification and preparation for shipment.
3. U.S. Shipping Methods, Costs, and Transit Times
For eligible U.S. addresses, our current shipping options are:
- Priority Shipping: $5.99 — estimated carrier transit time of 1–2 business days after shipment.
- Standard Shipping: $2.99 — estimated carrier transit time of 3–6 business days after shipment.
- Free Shipping: $0 — estimated carrier transit time of 5–8 business days after shipment.
Total estimated delivery time includes both the 1–5 business day processing period and the applicable carrier transit time. The shipping service, cost, and delivery estimate available for your order are shown at checkout before payment.
4. International Shipping
We ship to eligible international destinations. Available international shipping services, shipping charges, and estimated delivery times vary by destination and are displayed at checkout.
For eligible international orders, applicable import duties and taxes are calculated and collected at checkout where required. When these charges apply, the order is shipped on a duties-and-taxes-paid basis so that the same import charges should not be collected again at delivery.
International delivery estimates may be affected by carrier operations, customs processing, local holidays, weather, or other events outside normal transit conditions.
5. Tracking
When tracking is available, you will receive shipment confirmation with tracking information after the order has shipped. Please allow up to 48 hours for tracking information to become active after the carrier receives the shipment.
6. Address Accuracy and Changes
Please review your shipping address carefully before submitting an order. If you notice an address error, contact us as soon as possible. We will try to help before shipment, but an address change cannot be guaranteed once fulfillment or carrier processing has begun.
Additional carrier or re-delivery charges resulting from an incorrect or incomplete address may be the customer's responsibility where permitted by law.
7. Delayed or Lost Shipments
If your shipment has not arrived within the estimated delivery timeframe, please contact us. We will review the tracking information, work with the carrier when necessary, and assist with an appropriate resolution based on the circumstances.
Delivery estimates are not guarantees and may be affected by carrier delays, weather, public holidays, customs processing, or other transportation disruptions.
8. Damaged, Defective, or Incorrect Deliveries
If an item arrives damaged, defective, or incorrect, contact us within 7 calendar days after confirmed delivery. Please include your order number and clear photos of the item, packaging, and shipping label when relevant.
Approved cases are handled under our Return & Refund Policy, including return-shipping assistance when the issue is our responsibility.
9. Policy Updates
We may update this Shipping Policy when our shipping services or operating requirements change. The current version will be posted on this page.
10. Contact Us
If you have questions about shipping or an order in transit, please use our Contact page or the current contact information displayed in the website footer.
This Return & Refund Policy explains when a return is eligible, how to send an item back, who pays return shipping, and how approved refunds are processed.
1. Return Window
You may request an eligible return within 30 days after confirmed delivery. Return requests submitted after the 30-day period are not accepted unless applicable law requires otherwise.
2. Return Eligibility
To qualify for a standard return, the item must generally be:
- Unused, unwashed, and in its original condition.
- Returned with the original packaging, tags, accessories, manuals, and other included components, when applicable.
- Not specifically identified as final sale or non-returnable before purchase.
Products that show use, alteration, avoidable damage, missing components, or other conditions outside the eligibility requirements may be ineligible for a refund.
3. Product-Specific Non-Returnable Items
Some products may be non-returnable for hygiene, safety, customization, final-sale, or other product-specific reasons. Any such restriction will be disclosed on the product page or before purchase when applicable.
4. No Direct Exchanges
We do not provide direct exchange service. If you want a different item, size, color, model, or version, return the eligible original item under this Policy and place a new order separately.
5. How to Start a Return
Returns are handled by mail. Before sending an item back, contact our customer support team through the Contact page or the current contact information displayed in the website footer. Please provide:
- Your order number.
- The item or items you want to return.
- The reason for the return.
Returns sent without required return authorization may be delayed or refused.
6. Prepaid Return Label and Return Shipping Cost
For eligible mail returns, a prepaid return label is included in the package.
For a standard return made for customer-choice reasons, the actual carrier postage charged for use of the prepaid return label will be deducted from the approved refund. We do not charge a separate restocking fee.
If the return is required because the item arrived damaged, defective, or incorrect and the claim is approved, we cover the return-label cost.
If you choose not to use the provided label when an alternative return method is authorized, use a trackable shipping service and keep your shipping receipt until the return is completed.
7. Original Shipping Charges
Original outbound shipping charges are non-refundable for standard customer-choice returns, except where required by law. If the return results from an approved damaged, defective, or incorrect item, applicable shipping charges will be handled as part of the resolution.
8. Refund Review and Processing
After the returned item is received, we inspect it and notify you whether the refund is approved.
If approved, the refund is issued to the original payment method. We generally process an approved refund within 1–3 business days. After the refund is issued, your bank or card provider may require an additional 5–10 business days to post the funds to your account.
9. Damaged, Defective, or Incorrect Items
If an item arrives damaged, defective, or incorrect, contact us within 7 calendar days after confirmed delivery. Include your order number and clear photos of the item, packaging, and shipping label when relevant.
After review, we will provide an appropriate resolution. When a return is required for an approved claim, we cover the return shipping cost.
10. Refused or Undeliverable Shipments
If a shipment is refused or returned because of incorrect or incomplete customer-provided shipping information, actual carrier return, re-delivery, or related shipping charges may be deducted from an otherwise eligible refund where permitted by law.
11. Policy Updates
We may update this Return & Refund Policy when our return procedures or legal requirements change. The current version will be posted on this page.
12. Contact Us
If you need help with a return or refund, please use our Contact page or the current contact information displayed in the website footer.
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