
Easy One-Step Disinfectant Wipes
Product Description
Rescue® Disinfectant Wipes make cleaning simple and effective. These ready-to-use wipes kill harmful germs in just one minute and are trusted in animal care settings like clinics, shelters, and grooming spaces. Safe for people and pets, they leave no harsh residue, giving you peace of mind while keeping spaces clean and healthy.
Benefits
- Quick Results: Kills most bacteria, viruses, and fungi in only one minute, helping you clean faster.
- Strong Protection: Proven to fight tough germs like Canine Parvovirus with just five minutes of contact time.
- Safe to Use: Non-toxic, fragrance-free formula that is gentle for pets, staff, and everyday use.
- Eco-Friendly Choice: Refillable canisters and buckets use up to 90% less plastic, reducing waste.
- Simple to Apply: Pre-moistened wipes are ready to go. Just wipe surfaces, let them stay wet, and air dry.
Ingredients
Composition Table
Ingredient |
Quantity |
Hydrogen Peroxide |
0.5% |
Other Ingredients
99.5% inert ingredients
How to Use
Usage Instructions
- Pre-clean Surface: Before using the wipe, make sure to clear away any visible dirt or debris from the surface. This helps the disinfectant work more effectively.
- Wipe Thoroughly: Take a disinfectant wipe and cover the entire area evenly, making sure the surface stays visibly wet during the process.
- Allow Contact Time: Let the surface remain wet for at least one minute. For tougher germs like Canine Parvovirus, keep it wet for five minutes.
- Air Dry Surface: Allow the surface to dry naturally. You don’t need to rinse unless the product instructions specifically say so.
- Close Lid Tightly: After using the wipes, seal the canister or bucket firmly to keep the remaining wipes from drying out.
Additional Information
Precautions
- Keep Away from Children: Store the product somewhere children could not reach to prevent accidental exposure or swallowing.
- Avoid Eye Contact: If the product gets into your eyes, rinse them well with water. If irritation doesn’t go away, contact a healthcare professional.
- Do Not Ingest: These wipes are designed only for cleaning surfaces and should never be swallowed by humans or animals.
- Use as Directed: Read and follow the label instructions carefully. The wipes are only effective and safe when used according to the directions provided.
- Avoid Mixing Chemicals: Never use Rescue Wipes together with bleach or any other cleaning solutions, as doing so can cause dangerous chemical reactions.
Additional Information
Precautions
- Storage: To keep the wipes fresh and effective, store them in a dry, cool spot away from sunlight or heat sources.
-
Keep Container Closed
After each use, make sure the lid is sealed tightly to keep the wipes from drying out. - Keep Away from Children: Store the container somewhere children can’t reach to help prevent accidental exposure or ingestion.
- Avoid Eye Contact: If the wipes touch your eyes, rinse them thoroughly with water. If irritation continues, get medical advice.
- Do Not Mix: Never combine this product with a bleach or other any other cleaners, as it can lead to dangerous chemical reactions.
Shipping & Return
We offer ground, express, priority, and international delivery; see our shipping policy for details.
For return instructions or product concerns, please refer to our detailed refund policy.
Frequently Asked Questions
Q1: How quickly do Rescue Disinfectant Wipes work?
Ans: Rescue Disinfectant Wipes kill most bacteria, viruses, and fungi in just one minute. However, for tougher pathogens like Canine Parvovirus, a contact time of five minutes is required to ensure full disinfection and safety.
Q2: Are Rescue Disinfectant Wipes safe for pets?
Ans: Yes, Rescue Wipes are safe when used as directed on hard, non-porous surfaces. They leave no harsh residues, are fragrance-free, and are designed for use in veterinary clinics, shelters, and animal care facilities without harming pets.
Q3: What surfaces can I use Rescue Disinfectant Wipes on?
Ans: These wipes are best suited for hard, non-porous surfaces like exam tables, cages, kennels, scales, and various equipment. Before using, make sure to remove any visible dirt or debris, then apply the wipes so the surface stays wet for the full recommended contact time to ensure proper disinfection.
Q4: How should I store Rescue Disinfectant Wipes?
Ans: Store the wipes in a cool, dry location away from direct sunlight and heat. Always close the lid tightly after each use to keep wipes moist and effective. Do not mix with other cleaning products.
Q5: Are Rescue Disinfectant Wipes environmentally friendly?
Ans: Yes, Rescue Wipes offer refillable canisters and buckets that reduce plastic waste by up to 90 percent. This eco-friendly approach helps minimize environmental impact while still providing the same reliable cleaning and disinfection performance for animal care settings.
This Shipping Policy explains how orders are processed, shipped, tracked, and delivered.
1. Shipping Origin and Fulfillment
Orders are dispatched from our U.S.-based fulfillment center. We deliver to eligible addresses within the United States and to eligible international destinations shown at checkout.
If a destination, shipping service, or product is not eligible for delivery, checkout will not offer that shipping option.
2. Order Processing Time
Orders are generally processed within 1–5 business days before shipment. Processing time is separate from carrier transit time.
Our order cut-off time is 6:00 PM Pacific Time (PT). Orders placed after the cut-off time, on weekends, or on applicable holidays begin processing on the next business day.
Processing may include order verification and preparation for shipment.
3. U.S. Shipping Methods, Costs, and Transit Times
For eligible U.S. addresses, our current shipping options are:
- Priority Shipping: $5.99 — estimated carrier transit time of 1–2 business days after shipment.
- Standard Shipping: $2.99 — estimated carrier transit time of 3–6 business days after shipment.
- Free Shipping: $0 — estimated carrier transit time of 5–8 business days after shipment.
Total estimated delivery time includes both the 1–5 business day processing period and the applicable carrier transit time. The shipping service, cost, and delivery estimate available for your order are shown at checkout before payment.
4. International Shipping
We ship to eligible international destinations. Available international shipping services, shipping charges, and estimated delivery times vary by destination and are displayed at checkout.
For eligible international orders, applicable import duties and taxes are calculated and collected at checkout where required. When these charges apply, the order is shipped on a duties-and-taxes-paid basis so that the same import charges should not be collected again at delivery.
International delivery estimates may be affected by carrier operations, customs processing, local holidays, weather, or other events outside normal transit conditions.
5. Tracking
When tracking is available, you will receive shipment confirmation with tracking information after the order has shipped. Please allow up to 48 hours for tracking information to become active after the carrier receives the shipment.
6. Address Accuracy and Changes
Please review your shipping address carefully before submitting an order. If you notice an address error, contact us as soon as possible. We will try to help before shipment, but an address change cannot be guaranteed once fulfillment or carrier processing has begun.
Additional carrier or re-delivery charges resulting from an incorrect or incomplete address may be the customer's responsibility where permitted by law.
7. Delayed or Lost Shipments
If your shipment has not arrived within the estimated delivery timeframe, please contact us. We will review the tracking information, work with the carrier when necessary, and assist with an appropriate resolution based on the circumstances.
Delivery estimates are not guarantees and may be affected by carrier delays, weather, public holidays, customs processing, or other transportation disruptions.
8. Damaged, Defective, or Incorrect Deliveries
If an item arrives damaged, defective, or incorrect, contact us within 7 calendar days after confirmed delivery. Please include your order number and clear photos of the item, packaging, and shipping label when relevant.
Approved cases are handled under our Return & Refund Policy, including return-shipping assistance when the issue is our responsibility.
9. Policy Updates
We may update this Shipping Policy when our shipping services or operating requirements change. The current version will be posted on this page.
10. Contact Us
If you have questions about shipping or an order in transit, please use our Contact page or the current contact information displayed in the website footer.
This Return & Refund Policy explains when a return is eligible, how to send an item back, who pays return shipping, and how approved refunds are processed.
1. Return Window
You may request an eligible return within 30 days after confirmed delivery. Return requests submitted after the 30-day period are not accepted unless applicable law requires otherwise.
2. Return Eligibility
To qualify for a standard return, the item must generally be:
- Unused, unwashed, and in its original condition.
- Returned with the original packaging, tags, accessories, manuals, and other included components, when applicable.
- Not specifically identified as final sale or non-returnable before purchase.
Products that show use, alteration, avoidable damage, missing components, or other conditions outside the eligibility requirements may be ineligible for a refund.
3. Product-Specific Non-Returnable Items
Some products may be non-returnable for hygiene, safety, customization, final-sale, or other product-specific reasons. Any such restriction will be disclosed on the product page or before purchase when applicable.
4. No Direct Exchanges
We do not provide direct exchange service. If you want a different item, size, color, model, or version, return the eligible original item under this Policy and place a new order separately.
5. How to Start a Return
Returns are handled by mail. Before sending an item back, contact our customer support team through the Contact page or the current contact information displayed in the website footer. Please provide:
- Your order number.
- The item or items you want to return.
- The reason for the return.
Returns sent without required return authorization may be delayed or refused.
6. Prepaid Return Label and Return Shipping Cost
For eligible mail returns, a prepaid return label is included in the package.
For a standard return made for customer-choice reasons, the actual carrier postage charged for use of the prepaid return label will be deducted from the approved refund. We do not charge a separate restocking fee.
If the return is required because the item arrived damaged, defective, or incorrect and the claim is approved, we cover the return-label cost.
If you choose not to use the provided label when an alternative return method is authorized, use a trackable shipping service and keep your shipping receipt until the return is completed.
7. Original Shipping Charges
Original outbound shipping charges are non-refundable for standard customer-choice returns, except where required by law. If the return results from an approved damaged, defective, or incorrect item, applicable shipping charges will be handled as part of the resolution.
8. Refund Review and Processing
After the returned item is received, we inspect it and notify you whether the refund is approved.
If approved, the refund is issued to the original payment method. We generally process an approved refund within 1–3 business days. After the refund is issued, your bank or card provider may require an additional 5–10 business days to post the funds to your account.
9. Damaged, Defective, or Incorrect Items
If an item arrives damaged, defective, or incorrect, contact us within 7 calendar days after confirmed delivery. Include your order number and clear photos of the item, packaging, and shipping label when relevant.
After review, we will provide an appropriate resolution. When a return is required for an approved claim, we cover the return shipping cost.
10. Refused or Undeliverable Shipments
If a shipment is refused or returned because of incorrect or incomplete customer-provided shipping information, actual carrier return, re-delivery, or related shipping charges may be deducted from an otherwise eligible refund where permitted by law.
11. Policy Updates
We may update this Return & Refund Policy when our return procedures or legal requirements change. The current version will be posted on this page.
12. Contact Us
If you need help with a return or refund, please use our Contact page or the current contact information displayed in the website footer.
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