Relief Spray (8 oz) - US 2427
Relief Spray (8 oz) - US 2427
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- We offer worldwide shipping to all countries and regions
- Free shipping is available on all orders
- The return request is submitted within 30 days of confirmed delivery
Topical Spray for Itchy Skin Relief
Product Description
Relief Spray is a topical antipruritic spray formulated to provide temporary relief from itching, flaking, and minor skin irritation in dogs, cats, and horses. The moisturizing formula combines pramoxine hydrochloride with micronized colloidal oatmeal and omega-6 fatty acids to help soothe irritated skin, support hydration, and promote a healthier skin barrier. Relief Spray is easy to apply and can be used daily or as directed.
Benefits
- Temporary Itch Relief: Helps soothe itching and reduce skin discomfort.
- Moisturizing Support: Helps hydrate dry, irritated skin for added comfort.
- Barrier Nourishment: Omega-6 fatty acids help support skin barrier health.
- Oatmeal Soothing: Micronized colloidal oatmeal helps calm irritated skin.
- Easy Application: Spray format supports targeted use between baths.
Ingredients
Active Ingredient: Pramoxine Hydrochloride 1%.
Inactive Ingredients: Micronized Colloidal Oatmeal, Omega-6 Fatty Acids, and other moisturizing and conditioning ingredients.
How to Use
Directions for Use
- Shake Well: Shake the bottle thoroughly before each use.
- Spray Directly: Apply directly onto affected areas of the skin.
- Part the Coat: Part fur if needed to ensure spray reaches the skin.
- Rub in Gently: Massage lightly to help the product absorb into the skin.
- Daily Use: Apply daily or as directed by a veterinarian.
Additional Information
Precautions
- External Use Only: Use topically on dogs, cats, and horses only.
- Avoid Eyes: Prevent contact with eyes; rinse thoroughly if contact occurs.
- Discontinue if Needed: Stop use if irritation persists or worsens.
- Safe Storage: Keep out of reach of children and pets.
- Storage Conditions: Store at room temperature and protect from freezing.
Shipping & Returns
We offer ground, express, priority, and international delivery; see our shipping policy for details.
For return instructions or product concerns, please refer to our detailed refund policy.
Frequently Asked Questions
Q1: What is Relief Spray used for?
Ans: Relief Spray is formulated to help temporarily relieve itching, flaking, and minor skin irritation in dogs, cats, and horses. The topical spray is designed for easy use between baths to help relieve irritated skin and support hydration.
Q2: What is the active ingredient in Relief Spray?
Ans: Relief Spray contains pramoxine hydrochloride 1% as the active ingredient. Pramoxine is a topical anesthetic used to help temporarily relieve itching and provide soothing comfort for pets experiencing minor skin irritation.
Q3: How do I apply Relief Spray to my pet?
Ans: Shake the bottle well, spray directly onto the affected area, and part the coat if needed so the product reaches the skin. Rub in gently to help absorption. Relief Spray may be used daily or as directed by a veterinarian.
Q4: Can Relief Spray be used every day?
Ans: Yes. Relief Spray can be used daily or as directed by a veterinarian. Daily use may be helpful for pets experiencing recurring itching, flaking, or irritation, especially when targeted relief is needed between regular bathing.
Q5: Can Relief Spray be used on both dogs and cats?
Ans: Yes. Relief Spray is intended for topical use on dogs, cats, and horses. If a pet has severe or persistent skin irritation, consult a veterinarian to confirm the best treatment plan and determine the appropriate use schedule.
Q6: Does Relief Spray contain ingredients that help moisturize skin?
Ans: Yes. Relief Spray includes micronized colloidal oatmeal and omega-6 fatty acids, which help moisturize and soothe irritated skin. These ingredients support hydration and comfort while helping maintain a healthier skin barrier.
Q7: What should I do if Relief Spray gets in my pet’s eyes?
Ans: Avoid eye contact during application. If Relief Spray gets into the eyes, rinse thoroughly with clean water. If irritation continues after rinsing, contact a veterinarian for further guidance to protect your pet’s eye health.
Q8: What precautions should be followed when using Relief Spray?
Ans: Relief Spray is for external use only and should not be ingested. Avoid contact with the eyes. If redness, irritation, or itching persists or worsens, discontinue use and consult a veterinarian. Keep the product out of reach of children.
Q9: How should Relief Spray be stored?
Ans: Store Relief Spray at room temperature and protect it from freezing. Proper storage helps maintain product quality. Always keep the bottle out of reach of children and pets to prevent accidental exposure or misuse.
Q10: Can Relief Spray be used between baths?
Ans: Yes. Relief Spray is commonly used between baths for localized support. The spray format allows targeted application to areas of irritation without needing a full bath, helping maintain comfort for pets with itchy or sensitive skin.
This Shipping Policy explains how orders are processed, shipped, tracked, and delivered.
1. Shipping Origin and Fulfillment
Orders are dispatched from our U.S.-based fulfillment center. We deliver to eligible addresses within the United States and to eligible international destinations shown at checkout.
If a destination, shipping service, or product is not eligible for delivery, checkout will not offer that shipping option.
2. Order Processing Time
Orders are generally processed within 1–5 business days before shipment. Processing time is separate from carrier transit time.
Our order cut-off time is 6:00 PM Pacific Time (PT). Orders placed after the cut-off time, on weekends, or on applicable holidays begin processing on the next business day.
Processing may include order verification and preparation for shipment.
3. U.S. Shipping Methods, Costs, and Transit Times
For eligible U.S. addresses, our current shipping options are:
- Priority Shipping: $5.99 — estimated carrier transit time of 1–2 business days after shipment.
- Standard Shipping: $2.99 — estimated carrier transit time of 3–6 business days after shipment.
- Free Shipping: $0 — estimated carrier transit time of 5–8 business days after shipment.
Total estimated delivery time includes both the 1–5 business day processing period and the applicable carrier transit time. The shipping service, cost, and delivery estimate available for your order are shown at checkout before payment.
4. International Shipping
We ship to eligible international destinations. Available international shipping services, shipping charges, and estimated delivery times vary by destination and are displayed at checkout.
For eligible international orders, applicable import duties and taxes are calculated and collected at checkout where required. When these charges apply, the order is shipped on a duties-and-taxes-paid basis so that the same import charges should not be collected again at delivery.
International delivery estimates may be affected by carrier operations, customs processing, local holidays, weather, or other events outside normal transit conditions.
5. Tracking
When tracking is available, you will receive shipment confirmation with tracking information after the order has shipped. Please allow up to 48 hours for tracking information to become active after the carrier receives the shipment.
6. Address Accuracy and Changes
Please review your shipping address carefully before submitting an order. If you notice an address error, contact us as soon as possible. We will try to help before shipment, but an address change cannot be guaranteed once fulfillment or carrier processing has begun.
Additional carrier or re-delivery charges resulting from an incorrect or incomplete address may be the customer's responsibility where permitted by law.
7. Delayed or Lost Shipments
If your shipment has not arrived within the estimated delivery timeframe, please contact us. We will review the tracking information, work with the carrier when necessary, and assist with an appropriate resolution based on the circumstances.
Delivery estimates are not guarantees and may be affected by carrier delays, weather, public holidays, customs processing, or other transportation disruptions.
8. Damaged, Defective, or Incorrect Deliveries
If an item arrives damaged, defective, or incorrect, contact us within 7 calendar days after confirmed delivery. Please include your order number and clear photos of the item, packaging, and shipping label when relevant.
Approved cases are handled under our Return & Refund Policy, including return-shipping assistance when the issue is our responsibility.
9. Policy Updates
We may update this Shipping Policy when our shipping services or operating requirements change. The current version will be posted on this page.
10. Contact Us
If you have questions about shipping or an order in transit, please use our Contact page or the current contact information displayed in the website footer.
This Return & Refund Policy explains when a return is eligible, how to send an item back, who pays return shipping, and how approved refunds are processed.
1. Return Window
You may request an eligible return within 30 days after confirmed delivery. Return requests submitted after the 30-day period are not accepted unless applicable law requires otherwise.
2. Return Eligibility
To qualify for a standard return, the item must generally be:
- Unused, unwashed, and in its original condition.
- Returned with the original packaging, tags, accessories, manuals, and other included components, when applicable.
- Not specifically identified as final sale or non-returnable before purchase.
Products that show use, alteration, avoidable damage, missing components, or other conditions outside the eligibility requirements may be ineligible for a refund.
3. Product-Specific Non-Returnable Items
Some products may be non-returnable for hygiene, safety, customization, final-sale, or other product-specific reasons. Any such restriction will be disclosed on the product page or before purchase when applicable.
4. No Direct Exchanges
We do not provide direct exchange service. If you want a different item, size, color, model, or version, return the eligible original item under this Policy and place a new order separately.
5. How to Start a Return
Returns are handled by mail. Before sending an item back, contact our customer support team through the Contact page or the current contact information displayed in the website footer. Please provide:
- Your order number.
- The item or items you want to return.
- The reason for the return.
Returns sent without required return authorization may be delayed or refused.
6. Prepaid Return Label and Return Shipping Cost
For eligible mail returns, a prepaid return label is included in the package.
For a standard return made for customer-choice reasons, the actual carrier postage charged for use of the prepaid return label will be deducted from the approved refund. We do not charge a separate restocking fee.
If the return is required because the item arrived damaged, defective, or incorrect and the claim is approved, we cover the return-label cost.
If you choose not to use the provided label when an alternative return method is authorized, use a trackable shipping service and keep your shipping receipt until the return is completed.
7. Original Shipping Charges
Original outbound shipping charges are non-refundable for standard customer-choice returns, except where required by law. If the return results from an approved damaged, defective, or incorrect item, applicable shipping charges will be handled as part of the resolution.
8. Refund Review and Processing
After the returned item is received, we inspect it and notify you whether the refund is approved.
If approved, the refund is issued to the original payment method. We generally process an approved refund within 1–3 business days. After the refund is issued, your bank or card provider may require an additional 5–10 business days to post the funds to your account.
9. Damaged, Defective, or Incorrect Items
If an item arrives damaged, defective, or incorrect, contact us within 7 calendar days after confirmed delivery. Include your order number and clear photos of the item, packaging, and shipping label when relevant.
After review, we will provide an appropriate resolution. When a return is required for an approved claim, we cover the return shipping cost.
10. Refused or Undeliverable Shipments
If a shipment is refused or returned because of incorrect or incomplete customer-provided shipping information, actual carrier return, re-delivery, or related shipping charges may be deducted from an otherwise eligible refund where permitted by law.
11. Policy Updates
We may update this Return & Refund Policy when our return procedures or legal requirements change. The current version will be posted on this page.
12. Contact Us
If you need help with a return or refund, please use our Contact page or the current contact information displayed in the website footer.
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