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Petmate 2 Door Top Load Pet Kennel (19 inches) - US 0112

Petmate 2 Door Top Load Pet Kennel (19 inches) - US 0112

Regular price $10.39
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  • We offer worldwide shipping to all countries and regions
  • Free shipping is available on all orders
  • The return request is submitted within 30 days of confirmed delivery
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Petmate 2 Door Top Load Pet Kennel

The Petmate 2 Door Top Load Pet Kennel is a reliable, comfortable, and versatile travel solution designed for dogs and cats. With its top-loading door, this kennel makes it easy to safely load and remove pets, helping to reduce stress and prevent scratching. The durable steel doors and well-ventilated design ensure pets feel secure and comfortable, and enjoy fresh air throughout travel.

Ideal for short and long trips, this kennel meets many airline cargo specifications and is crafted from eco-friendly, recyclable materials, making it a sustainable choice for pet owners.

What Are the Features of Petmate 2-Door Top Load Pet Kennel?

  • Dual Door Entry: Includes a top-load door for easy access and a front door for additional entry options.
  • Steel and Plastic Construction: Built with durable materials, including steel doors and a recycled plastic frame for longevity and environmental consciousness.
  • Ventilation for Comfort: 360-degree ventilation provides ample airflow, reducing confinement and allowing pets a clear view of their surroundings.
  • Easy Assembly: No tools are required, with simple wing nuts and bolts for assembly.
  • Airline-Friendly: Compatible with many airline requirements, providing flexibility for travel (check airline guidelines).
  • Eco-Friendly: Crafted from sustainable, recyclable materials, aligning with green lifestyle choices.

What Are the Benefits of Petmate 2-Door Top Load Pet Kennel?

  • Reduces Travel Anxiety: The top-load door allows pet owners to place pets easily and support them during entry, minimizing stress.
  • Supports Safe, Comfortable Travel: Strong latches on both doors offer security, and ample ventilation prevents feelings of confinement.
  • Environmentally Responsible: Made with recycled materials, this kennel combines durability with sustainability.
  • Suitable for Small Pets: This is spacious enough for a small cushion or blanket, providing pets up to 10 lbs with a comfortable space.
  • Versatile for Home or Travel: Functions as a secure space at home or as a travel kennel, providing value beyond trips.

What Are the Components of Petmate 2-Door Top Load Pet Kennel?

  • Top Section: Durable, well-ventilated top section with a large, easy-access door.
  • Bottom Section: Robust plastic base designed for stability and easy cleaning.
  • Steel Door: Reinforced steel door at the front for added security.
  • Wing Nuts and Bolts: Included for quick and easy assembly without extra tools.

How To Select The Best Size Kennel?

  1. While your dog is standing, measure your dog from the tip of their nose to the base of their tail.
  2. While your dog is sitting or standing, measure your dog from the top of their head to the floor.
  3. Add 4 inches to determine maximum measurements. Remember, your dog should be able to stand up and turn around while in their kennel.

What's Included
1- Top Section, 1- Bottom Section, 1- Steel Door, 1 Package Of Wing Nuts And Bolts

Instructions

Wipe clean with damp cloth.

Size

How to select the best size kennel:

  1. While your dog is standing, measure your dog from the tip of their nose to base of their tail.
  2. While your dog is sitting or standing, measure your dog from the top of their head to the floor.
  3. Add 4 inches to determine maximum measurements. Remember, your dog should be able to stand up and turn around while in their kennel.
Size Length Width Height Pet Weight
One-Size 19 inches 12.8 inches 10 inches up to 10 lbs

How Does Petmate 2 Door Top Load Pet Kennel Work?

  • The Petmate 2 Door Top Load Kennel is designed to make transporting pets easy and secure. 
  • The top-load door allows pet owners to place pets inside the kennel effortlessly, reducing resistance. 
  • The secure latches on both doors keep the kennel closed during travel, while the ventilation holes ensure a constant supply of fresh air. 
  • This design helps pets feel safe and comfortable, providing a smooth travel experience.

How to Use Petmate 2-Door Top Load Pet Kennel?

Note: The following information is general. Read the product label for detailed instructions.

  1. Assemble: Attach the top and bottom sections using the included wing nuts and bolts.
  2. Prepare the Interior: Place a mat, cushion, or blanket in the kennel for extra comfort.
  3. Load Pet: Open the top or front door, gently place your pet inside, and secure the latch.
  4. After Use: Wipe down with a damp cloth to clean.
  5. Safety Instructions
  6. Always Secure Doors: Ensure doors are fully latched to avoid accidental openings.
  7. Check Airline Policies: Confirm specific airline cargo specifications before travel.
  8. One Pet Only: Place only one pet in the kennel to prevent overcrowding.
  9. Regular Cleaning: Clean the kennel to maintain hygiene and comfort.
  • How to Store Petmate 2-Door Top Load Pet Kennel?
  • Disassemble for Compact Storage: Remove wing nuts and bolts if necessary.
  • Store in a Cool, Dry Place: Keep away from direct sunlight to prevent material degradation.
  • Clean Before Storing: Wipe down with a damp cloth and dry completely to avoid odor or mildew.

Shipping & Returns

  • Shipping & Return Policy: We offer all types of shipping options (Ground, Express, Priority, International) depending on the urgency of the product requirements. To learn more about our shipping policy,click here.
  • Refund policy: If you face any issue with our product and want to return it, read ourrefund policycarefully.

FAQs About Petmate 2 Door Top Load Pet Kennel for Dogs & Cats

What is the Petmate 2 Door Top Load Pet Kennel used for?

The kennel is designed for safe and comfortable transport of small pets, offering easy top and front access with ample ventilation for a stress-free travel experience.

Is this kennel airline approved?

Yes, this kennel is compatible with many airline guidelines. Always check with your airline for their specific requirements to ensure compliance.

How do I choose the correct size for my pet?

Measure your pet's length from nose to tail base and height from floor to head, then add 4 inches for comfort. This kennel is ideal for pets weighing up to 10 lbs.

Can I place multiple pets inside the kennel?

For the safety and comfort of your pets, it is recommended to use one kennel per pet.

Does the kennel come with a cushion?

No, the kennel does not include a cushion, but it is compatible with a small pet bed or blanket for added comfort.

How should I clean the kennel?

Wipe down the interior and exterior using a damp cloth and pet-safe cleaner. Allow it to dry completely before placing your pet inside.

Can this kennel be stacked for storage?

While the kennel is durable, it is not designed for stacking with pets inside.

What materials are used in the kennel?

The kennel is made from recycled plastic and features steel doors, offering both durability and eco-friendliness.

How much does the kennel weigh?

This kennel weighs approximately 6.43 pounds, making it lightweight and easy to handle.

What size pet bed fits this kennel?

For a snug fit, choose a small pet bed measuring slightly less than 19" L x 12.8" W.

This Shipping Policy explains how orders are processed, shipped, tracked, and delivered.

1. Shipping Origin and Fulfillment

Orders are dispatched from our U.S.-based fulfillment center. We deliver to eligible addresses within the United States and to eligible international destinations shown at checkout.

If a destination, shipping service, or product is not eligible for delivery, checkout will not offer that shipping option.

2. Order Processing Time

Orders are generally processed within 1–5 business days before shipment. Processing time is separate from carrier transit time.

Our order cut-off time is 6:00 PM Pacific Time (PT). Orders placed after the cut-off time, on weekends, or on applicable holidays begin processing on the next business day.

Processing may include order verification and preparation for shipment.

3. U.S. Shipping Methods, Costs, and Transit Times

For eligible U.S. addresses, our current shipping options are:

  • Priority Shipping: $5.99 — estimated carrier transit time of 1–2 business days after shipment.
  • Standard Shipping: $2.99 — estimated carrier transit time of 3–6 business days after shipment.
  • Free Shipping: $0 — estimated carrier transit time of 5–8 business days after shipment.

Total estimated delivery time includes both the 1–5 business day processing period and the applicable carrier transit time. The shipping service, cost, and delivery estimate available for your order are shown at checkout before payment.

4. International Shipping

We ship to eligible international destinations. Available international shipping services, shipping charges, and estimated delivery times vary by destination and are displayed at checkout.

For eligible international orders, applicable import duties and taxes are calculated and collected at checkout where required. When these charges apply, the order is shipped on a duties-and-taxes-paid basis so that the same import charges should not be collected again at delivery.

International delivery estimates may be affected by carrier operations, customs processing, local holidays, weather, or other events outside normal transit conditions.

5. Tracking

When tracking is available, you will receive shipment confirmation with tracking information after the order has shipped. Please allow up to 48 hours for tracking information to become active after the carrier receives the shipment.

6. Address Accuracy and Changes

Please review your shipping address carefully before submitting an order. If you notice an address error, contact us as soon as possible. We will try to help before shipment, but an address change cannot be guaranteed once fulfillment or carrier processing has begun.

Additional carrier or re-delivery charges resulting from an incorrect or incomplete address may be the customer's responsibility where permitted by law.

7. Delayed or Lost Shipments

If your shipment has not arrived within the estimated delivery timeframe, please contact us. We will review the tracking information, work with the carrier when necessary, and assist with an appropriate resolution based on the circumstances.

Delivery estimates are not guarantees and may be affected by carrier delays, weather, public holidays, customs processing, or other transportation disruptions.

8. Damaged, Defective, or Incorrect Deliveries

If an item arrives damaged, defective, or incorrect, contact us within 7 calendar days after confirmed delivery. Please include your order number and clear photos of the item, packaging, and shipping label when relevant.

Approved cases are handled under our Return & Refund Policy, including return-shipping assistance when the issue is our responsibility.

9. Policy Updates

We may update this Shipping Policy when our shipping services or operating requirements change. The current version will be posted on this page.

10. Contact Us

If you have questions about shipping or an order in transit, please use our Contact page or the current contact information displayed in the website footer.

This Return & Refund Policy explains when a return is eligible, how to send an item back, who pays return shipping, and how approved refunds are processed.

1. Return Window

You may request an eligible return within 30 days after confirmed delivery. Return requests submitted after the 30-day period are not accepted unless applicable law requires otherwise.

2. Return Eligibility

To qualify for a standard return, the item must generally be:

  • Unused, unwashed, and in its original condition.
  • Returned with the original packaging, tags, accessories, manuals, and other included components, when applicable.
  • Not specifically identified as final sale or non-returnable before purchase.

Products that show use, alteration, avoidable damage, missing components, or other conditions outside the eligibility requirements may be ineligible for a refund.

3. Product-Specific Non-Returnable Items

Some products may be non-returnable for hygiene, safety, customization, final-sale, or other product-specific reasons. Any such restriction will be disclosed on the product page or before purchase when applicable.

4. No Direct Exchanges

We do not provide direct exchange service. If you want a different item, size, color, model, or version, return the eligible original item under this Policy and place a new order separately.

5. How to Start a Return

Returns are handled by mail. Before sending an item back, contact our customer support team through the Contact page or the current contact information displayed in the website footer. Please provide:

  • Your order number.
  • The item or items you want to return.
  • The reason for the return.

Returns sent without required return authorization may be delayed or refused.

6. Prepaid Return Label and Return Shipping Cost

For eligible mail returns, a prepaid return label is included in the package.

For a standard return made for customer-choice reasons, the actual carrier postage charged for use of the prepaid return label will be deducted from the approved refund. We do not charge a separate restocking fee.

If the return is required because the item arrived damaged, defective, or incorrect and the claim is approved, we cover the return-label cost.

If you choose not to use the provided label when an alternative return method is authorized, use a trackable shipping service and keep your shipping receipt until the return is completed.

7. Original Shipping Charges

Original outbound shipping charges are non-refundable for standard customer-choice returns, except where required by law. If the return results from an approved damaged, defective, or incorrect item, applicable shipping charges will be handled as part of the resolution.

8. Refund Review and Processing

After the returned item is received, we inspect it and notify you whether the refund is approved.

If approved, the refund is issued to the original payment method. We generally process an approved refund within 1–3 business days. After the refund is issued, your bank or card provider may require an additional 5–10 business days to post the funds to your account.

9. Damaged, Defective, or Incorrect Items

If an item arrives damaged, defective, or incorrect, contact us within 7 calendar days after confirmed delivery. Include your order number and clear photos of the item, packaging, and shipping label when relevant.

After review, we will provide an appropriate resolution. When a return is required for an approved claim, we cover the return shipping cost.

10. Refused or Undeliverable Shipments

If a shipment is refused or returned because of incorrect or incomplete customer-provided shipping information, actual carrier return, re-delivery, or related shipping charges may be deducted from an otherwise eligible refund where permitted by law.

11. Policy Updates

We may update this Return & Refund Policy when our return procedures or legal requirements change. The current version will be posted on this page.

12. Contact Us

If you need help with a return or refund, please use our Contact page or the current contact information displayed in the website footer.

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