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KONG Teaser Glow Firefly Cat Toy - US 1984

KONG Teaser Glow Firefly Cat Toy - US 1984

Regular price $2.40
Regular price $11.99 Sale price $2.40
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Glowing Wand Toy That Sparks Feline Hunting Instincts

Product Description

The KONG Teaser Glow Firefly is an interactive wand toy designed to engage cats through light, movement, and sound. Its fiber optic strands glow and sway to trigger natural hunting behaviors, while a dangling crinkle ball invites batting and kicking. A long wand gives pet parents comfortable reach during play sessions, making it a great choice for interactive, bonding playtime especially in low-light settings.

Features

  • Fiber optic strands light up
  • Long, swaying glow strands
  • Dangling crinkle ball attachment
  • Wings and antennae detailing
  • Sparks batting instincts

Benefits

  • Triggers Hunting Instincts: The glowing, swaying fiber optic strands mimic the erratic movement of prey, activating a cat's natural instinct to stalk and pounce.
  • Encourages Active Play: The wand design promotes physical activity through batting, kicking, and leaping, helping cats get the daily exercise they need.
  • Ideal for Nighttime Sessions: The fiber optic strands glow in the dark, making this toy perfectly suited for low-light or nighttime play that satisfies instinct-driven behavior.
  • Strengthens Human-Cat Bond: Interactive wand play encourages shared engagement between cat and owner, helping build trust and deepen the human-pet relationship over time.

Specifications

Dimensions

Value

Height

18.5”

Width

2.5”

Materials Used

48% PVC- Polyvinyl Chloride, 33% PP- Polypropylene, 10% PS- Polystyrene, 5% Alkaline Battery, 2% Crinkle Film, 1% PE- Polyethylene, and 1% Polyester.

How to Use

Usage Instructions

  • Inspect Before Each Use: Check the toy regularly for signs of damage, such as fraying strands, cracked wand, or loose parts, before allowing your cat to play with it.
  • Battery Replacement Care: When replacing batteries, unscrew the lid carefully, swap the LR44 batteries, and ensure the lid is tightly secured before giving the toy back.
  • Store Properly After Play: After each session, store the wand toy in a safe place out of your cat's unsupervised reach to extend the toy's usable life.

Additional Information

Storage Instructions

  • Battery safety: Keep both new and used batteries stored safely and always out of reach of children.
  • Compartment check: Make sure the battery compartment is fully closed and secured before using the product.
  • Long storage: Remove batteries from the product if it won’t be used for a long time.
  • Proper disposal: Dispose of or recycle used batteries according to local rules right away.
  • Correct placement: Install batteries correctly, matching the + and – polarity.
  • No mixing types: Don’t mix old and new batteries, or different types/brands.
  • No recharging: Never recharge non-rechargeable batteries.
  • No tampering: Don’t force discharge, open, heat above 45°C (113°F), or burn batteries.

Safety Warnings

  • Regular inspection: Inspect the product regularly for any damage.
  • Supervised use: Use only under supervision.
  • Remove packaging: Remove all packaging before use.
  • Stop damage use: Stop using the product if it gets damaged.

Shipping & Return

We offer ground, express, priority, and international delivery; see our shipping policy for details.

For return instructions or product concerns, please refer to our detailed refund policy.

Frequently Asked Questions

Q1: Does the KONG Teaser Glow Firefly work well in the dark?

Ans: Yes, the fiber optic strands on this toy light up and are specifically designed to be most effective in low-light or dark environments. The glowing movement closely mimics prey behavior, making nighttime play sessions especially stimulating and rewarding for cats.

Q2: What type of batteries does the KONG Glow Firefly Teaser use?

Ans: The Teaser Glow Firefly uses LR44 alkaline button cell batteries at 1.5 volts. Batteries are included with the toy. When replacement is needed, unscrew the battery lid, swap the batteries, and tighten the lid securely before resuming any play with your cat.

Q3: Is this toy safe for cats to play with unsupervised?

Ans: No, the Teaser Glow Firefly is intended for supervised play only. The toy contains small parts and button cell batteries that can pose serious safety risks if ingested. Always inspect the toy before each use and store it away from pets when playtime is over.

Q4: What makes the Glow Firefly Teaser different from regular wand toys?

Ans: Unlike standard wand toys, this one features fiber optic strands that actually light up during play. Combined with crinkle ball sound, wings, and antennae detailing, the toy engages multiple senses at once, making it far more stimulating and effective at triggering a cat's natural hunting instincts.

Q5: What play types does the KONG Teaser Glow Firefly support?

Ans: This toy supports interactive teaser play and hide-and-pounce style activity. It is designed to encourage batting, kicking, and dangling play behaviors in cats. The long wand allows pet owners to lead the toy's movement and keep the cat engaged throughout the session.

Q6: Is the KONG Glow Firefly Teaser suitable for all cat ages?

Ans: The KONG Teaser Glow Firefly is well-suited for adult cats with strong prey drive instincts. Since it features small components and button cell batteries, it should always be used under supervision. It is best to check with your vet before introducing new toys to senior or young kittens.

This Shipping Policy explains how orders are processed, shipped, tracked, and delivered.

1. Shipping Origin and Fulfillment

Orders are dispatched from our U.S.-based fulfillment center. We deliver to eligible addresses within the United States and to eligible international destinations shown at checkout.

If a destination, shipping service, or product is not eligible for delivery, checkout will not offer that shipping option.

2. Order Processing Time

Orders are generally processed within 1–5 business days before shipment. Processing time is separate from carrier transit time.

Our order cut-off time is 6:00 PM Pacific Time (PT). Orders placed after the cut-off time, on weekends, or on applicable holidays begin processing on the next business day.

Processing may include order verification and preparation for shipment.

3. U.S. Shipping Methods, Costs, and Transit Times

For eligible U.S. addresses, our current shipping options are:

  • Priority Shipping: $5.99 — estimated carrier transit time of 1–2 business days after shipment.
  • Standard Shipping: $2.99 — estimated carrier transit time of 3–6 business days after shipment.
  • Free Shipping: $0 — estimated carrier transit time of 5–8 business days after shipment.

Total estimated delivery time includes both the 1–5 business day processing period and the applicable carrier transit time. The shipping service, cost, and delivery estimate available for your order are shown at checkout before payment.

4. International Shipping

We ship to eligible international destinations. Available international shipping services, shipping charges, and estimated delivery times vary by destination and are displayed at checkout.

For eligible international orders, applicable import duties and taxes are calculated and collected at checkout where required. When these charges apply, the order is shipped on a duties-and-taxes-paid basis so that the same import charges should not be collected again at delivery.

International delivery estimates may be affected by carrier operations, customs processing, local holidays, weather, or other events outside normal transit conditions.

5. Tracking

When tracking is available, you will receive shipment confirmation with tracking information after the order has shipped. Please allow up to 48 hours for tracking information to become active after the carrier receives the shipment.

6. Address Accuracy and Changes

Please review your shipping address carefully before submitting an order. If you notice an address error, contact us as soon as possible. We will try to help before shipment, but an address change cannot be guaranteed once fulfillment or carrier processing has begun.

Additional carrier or re-delivery charges resulting from an incorrect or incomplete address may be the customer's responsibility where permitted by law.

7. Delayed or Lost Shipments

If your shipment has not arrived within the estimated delivery timeframe, please contact us. We will review the tracking information, work with the carrier when necessary, and assist with an appropriate resolution based on the circumstances.

Delivery estimates are not guarantees and may be affected by carrier delays, weather, public holidays, customs processing, or other transportation disruptions.

8. Damaged, Defective, or Incorrect Deliveries

If an item arrives damaged, defective, or incorrect, contact us within 7 calendar days after confirmed delivery. Please include your order number and clear photos of the item, packaging, and shipping label when relevant.

Approved cases are handled under our Return & Refund Policy, including return-shipping assistance when the issue is our responsibility.

9. Policy Updates

We may update this Shipping Policy when our shipping services or operating requirements change. The current version will be posted on this page.

10. Contact Us

If you have questions about shipping or an order in transit, please use our Contact page or the current contact information displayed in the website footer.

This Return & Refund Policy explains when a return is eligible, how to send an item back, who pays return shipping, and how approved refunds are processed.

1. Return Window

You may request an eligible return within 30 days after confirmed delivery. Return requests submitted after the 30-day period are not accepted unless applicable law requires otherwise.

2. Return Eligibility

To qualify for a standard return, the item must generally be:

  • Unused, unwashed, and in its original condition.
  • Returned with the original packaging, tags, accessories, manuals, and other included components, when applicable.
  • Not specifically identified as final sale or non-returnable before purchase.

Products that show use, alteration, avoidable damage, missing components, or other conditions outside the eligibility requirements may be ineligible for a refund.

3. Product-Specific Non-Returnable Items

Some products may be non-returnable for hygiene, safety, customization, final-sale, or other product-specific reasons. Any such restriction will be disclosed on the product page or before purchase when applicable.

4. No Direct Exchanges

We do not provide direct exchange service. If you want a different item, size, color, model, or version, return the eligible original item under this Policy and place a new order separately.

5. How to Start a Return

Returns are handled by mail. Before sending an item back, contact our customer support team through the Contact page or the current contact information displayed in the website footer. Please provide:

  • Your order number.
  • The item or items you want to return.
  • The reason for the return.

Returns sent without required return authorization may be delayed or refused.

6. Prepaid Return Label and Return Shipping Cost

For eligible mail returns, a prepaid return label is included in the package.

For a standard return made for customer-choice reasons, the actual carrier postage charged for use of the prepaid return label will be deducted from the approved refund. We do not charge a separate restocking fee.

If the return is required because the item arrived damaged, defective, or incorrect and the claim is approved, we cover the return-label cost.

If you choose not to use the provided label when an alternative return method is authorized, use a trackable shipping service and keep your shipping receipt until the return is completed.

7. Original Shipping Charges

Original outbound shipping charges are non-refundable for standard customer-choice returns, except where required by law. If the return results from an approved damaged, defective, or incorrect item, applicable shipping charges will be handled as part of the resolution.

8. Refund Review and Processing

After the returned item is received, we inspect it and notify you whether the refund is approved.

If approved, the refund is issued to the original payment method. We generally process an approved refund within 1–3 business days. After the refund is issued, your bank or card provider may require an additional 5–10 business days to post the funds to your account.

9. Damaged, Defective, or Incorrect Items

If an item arrives damaged, defective, or incorrect, contact us within 7 calendar days after confirmed delivery. Include your order number and clear photos of the item, packaging, and shipping label when relevant.

After review, we will provide an appropriate resolution. When a return is required for an approved claim, we cover the return shipping cost.

10. Refused or Undeliverable Shipments

If a shipment is refused or returned because of incorrect or incomplete customer-provided shipping information, actual carrier return, re-delivery, or related shipping charges may be deducted from an otherwise eligible refund where permitted by law.

11. Policy Updates

We may update this Return & Refund Policy when our return procedures or legal requirements change. The current version will be posted on this page.

12. Contact Us

If you need help with a return or refund, please use our Contact page or the current contact information displayed in the website footer.

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