KONG Naturals Crinkle Fish Catnip Cat Toy, 2 pack - US 6671
KONG Naturals Crinkle Fish Catnip Cat Toy, 2 pack - US 6671
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- We offer worldwide shipping to all countries and regions
- Free shipping is available on all orders
- The return request is submitted within 30 days of confirmed delivery
Eco-Friendly Fish Toy That Ignites Hunting Instincts
Product Description
The KONG Naturals Crinkle Fish is a catnip-filled cat toy designed to stimulate your indoor cat's natural instincts to pounce and chase. Made from eco-friendly, natural materials with fluttering feather tails and a crinkle sound produced by buckwheat filling, this lightweight fish toy flies far when swatted and provides hours of healthy, active play. Comes in a value 2-pack of assorted colors.
Features
- Fish-shaped design
- Buckwheat crinkle filling
- Fluttering feather tails
- Natural, eco-friendly materials
- Natural dyes used
- Lightweight, swattable build
Benefits
- Sparks Hunting Instincts: The crinkle sound and fluttering tail feathers mimic real prey, instantly grabbing your cat’s attention and triggering their natural curiosity.
- Promotes Active Play: Lightweight and easy to bat around, this fish toy zooms across the room, encouraging your cat to run, pounce, and stay fit.
- Catnip-Powered Excitement: Infused with KONG Premium North American Catnip, it keeps cats engaged and energized for longer, fun-filled play sessions.
- Safe & Eco-Friendly: Made from natural fabrics and dyes from renewable sources, it’s a responsible choice for both your cat and the planet.
How to Use
Usage Instructions
- Introduce the Toy: Place the crinkle fish on the floor near your cat or toss it gently to trigger your cat's natural curiosity through the crinkle sound and feathery tail.
- Encourage Active Play: Swat or toss the lightweight toy so it flies across the room, stimulating your cat's chase and pounce instincts for a healthy exercise session.
- Rotate for Interest: Alternate between the two fish in the pack to keep play sessions fresh and maintain your cat's enthusiasm over time.
Additional Information
Care Instructions
- Spot Clean Only: Wipe the toy with a damp cloth to clear dirt or debris; avoid submerging in water as this may damage the buckwheat filling and catnip inside.
- Replace When Worn: Discontinue use and replace the toy immediately if any pieces become loose or torn, as damaged toys can pose a hazard during play.
Shipping & Return
We offer ground, express, priority, and international delivery; see our shipping policy for details.
For return instructions or product concerns, please refer to our detailed refund policy.
Frequently Asked Questions
Q1: What is inside the KONG Naturals Crinkle Fish that makes the crinkling sound?
Ans: The KONG Naturals Crinkle Fish is filled with buckwheat, which produces the distinctive crinkling sound when pressed or batted. The toy also contains KONG Premium North American Catnip to further entice and excite your cat during play sessions.
Q2: Are the feathers on the KONG Crinkle Fish toy made from real feathers?
Ans: Yes, the KONG Naturals Crinkle Fish uses natural chicken feathers for the fluttering tail. KONG follows the Waterfowl Animal Welfare Commitment in sourcing these feathers, ensuring responsible and ethical procurement of all natural materials used in this toy.
Q3: Is the KONG Naturals Crinkle Fish toy safe for kittens?
Ans: The KONG Naturals Crinkle Fish is recommended for active cats and kittens. It is made from natural, eco-friendly materials that are safe for felines. However, supervised use is always advised, especially for kittens, to prevent any accidental ingestion of feathers or filling.
Q4: What type of catnip is used in the KONG Naturals Crinkle Fish toy?
Ans: The KONG Naturals Crinkle Fish is packed with KONG Premium North American Catnip, known for its high potency and quality. Sourced from North America, this catnip is selected to maximize feline excitement and encourage extended, enthusiastic play sessions for cats of all ages.
Q5: Are the materials used in the KONG Crinkle Fish eco-friendly?
Ans: The KONG Naturals line is all about giving your cat safe, fun toys without harming the planet. The Crinkle Fish is made with natural fabrics and dyes from renewable resources, so you can feel good knowing your cat is playing with something eco-friendly and safe.
Q6: How many toys come in the KONG Naturals Crinkle Fish pack?
Ans: The KONG Naturals Crinkle Fish comes as a 2-pack of assorted colors. Having two toys allows cat owners to rotate them during play to keep their cat engaged and interested, while also ensuring a backup toy is always available when one needs replacement.
Q7: When should I stop using the KONG Naturals Crinkle Fish toy?
Ans: You should discontinue use of the KONG Naturals Crinkle Fish immediately if worn, loose, or torn pieces occur during play. Inspect the product frequently, and since supervised use is always recommended, replace the toy as soon as any damage to the fabric, feathers, or seams is noticed.
This Shipping Policy explains how orders are processed, shipped, tracked, and delivered.
1. Shipping Origin and Fulfillment
Orders are dispatched from our U.S.-based fulfillment center. We deliver to eligible addresses within the United States and to eligible international destinations shown at checkout.
If a destination, shipping service, or product is not eligible for delivery, checkout will not offer that shipping option.
2. Order Processing Time
Orders are generally processed within 1–5 business days before shipment. Processing time is separate from carrier transit time.
Our order cut-off time is 6:00 PM Pacific Time (PT). Orders placed after the cut-off time, on weekends, or on applicable holidays begin processing on the next business day.
Processing may include order verification and preparation for shipment.
3. U.S. Shipping Methods, Costs, and Transit Times
For eligible U.S. addresses, our current shipping options are:
- Priority Shipping: $5.99 — estimated carrier transit time of 1–2 business days after shipment.
- Standard Shipping: $2.99 — estimated carrier transit time of 3–6 business days after shipment.
- Free Shipping: $0 — estimated carrier transit time of 5–8 business days after shipment.
Total estimated delivery time includes both the 1–5 business day processing period and the applicable carrier transit time. The shipping service, cost, and delivery estimate available for your order are shown at checkout before payment.
4. International Shipping
We ship to eligible international destinations. Available international shipping services, shipping charges, and estimated delivery times vary by destination and are displayed at checkout.
For eligible international orders, applicable import duties and taxes are calculated and collected at checkout where required. When these charges apply, the order is shipped on a duties-and-taxes-paid basis so that the same import charges should not be collected again at delivery.
International delivery estimates may be affected by carrier operations, customs processing, local holidays, weather, or other events outside normal transit conditions.
5. Tracking
When tracking is available, you will receive shipment confirmation with tracking information after the order has shipped. Please allow up to 48 hours for tracking information to become active after the carrier receives the shipment.
6. Address Accuracy and Changes
Please review your shipping address carefully before submitting an order. If you notice an address error, contact us as soon as possible. We will try to help before shipment, but an address change cannot be guaranteed once fulfillment or carrier processing has begun.
Additional carrier or re-delivery charges resulting from an incorrect or incomplete address may be the customer's responsibility where permitted by law.
7. Delayed or Lost Shipments
If your shipment has not arrived within the estimated delivery timeframe, please contact us. We will review the tracking information, work with the carrier when necessary, and assist with an appropriate resolution based on the circumstances.
Delivery estimates are not guarantees and may be affected by carrier delays, weather, public holidays, customs processing, or other transportation disruptions.
8. Damaged, Defective, or Incorrect Deliveries
If an item arrives damaged, defective, or incorrect, contact us within 7 calendar days after confirmed delivery. Please include your order number and clear photos of the item, packaging, and shipping label when relevant.
Approved cases are handled under our Return & Refund Policy, including return-shipping assistance when the issue is our responsibility.
9. Policy Updates
We may update this Shipping Policy when our shipping services or operating requirements change. The current version will be posted on this page.
10. Contact Us
If you have questions about shipping or an order in transit, please use our Contact page or the current contact information displayed in the website footer.
This Return & Refund Policy explains when a return is eligible, how to send an item back, who pays return shipping, and how approved refunds are processed.
1. Return Window
You may request an eligible return within 30 days after confirmed delivery. Return requests submitted after the 30-day period are not accepted unless applicable law requires otherwise.
2. Return Eligibility
To qualify for a standard return, the item must generally be:
- Unused, unwashed, and in its original condition.
- Returned with the original packaging, tags, accessories, manuals, and other included components, when applicable.
- Not specifically identified as final sale or non-returnable before purchase.
Products that show use, alteration, avoidable damage, missing components, or other conditions outside the eligibility requirements may be ineligible for a refund.
3. Product-Specific Non-Returnable Items
Some products may be non-returnable for hygiene, safety, customization, final-sale, or other product-specific reasons. Any such restriction will be disclosed on the product page or before purchase when applicable.
4. No Direct Exchanges
We do not provide direct exchange service. If you want a different item, size, color, model, or version, return the eligible original item under this Policy and place a new order separately.
5. How to Start a Return
Returns are handled by mail. Before sending an item back, contact our customer support team through the Contact page or the current contact information displayed in the website footer. Please provide:
- Your order number.
- The item or items you want to return.
- The reason for the return.
Returns sent without required return authorization may be delayed or refused.
6. Prepaid Return Label and Return Shipping Cost
For eligible mail returns, a prepaid return label is included in the package.
For a standard return made for customer-choice reasons, the actual carrier postage charged for use of the prepaid return label will be deducted from the approved refund. We do not charge a separate restocking fee.
If the return is required because the item arrived damaged, defective, or incorrect and the claim is approved, we cover the return-label cost.
If you choose not to use the provided label when an alternative return method is authorized, use a trackable shipping service and keep your shipping receipt until the return is completed.
7. Original Shipping Charges
Original outbound shipping charges are non-refundable for standard customer-choice returns, except where required by law. If the return results from an approved damaged, defective, or incorrect item, applicable shipping charges will be handled as part of the resolution.
8. Refund Review and Processing
After the returned item is received, we inspect it and notify you whether the refund is approved.
If approved, the refund is issued to the original payment method. We generally process an approved refund within 1–3 business days. After the refund is issued, your bank or card provider may require an additional 5–10 business days to post the funds to your account.
9. Damaged, Defective, or Incorrect Items
If an item arrives damaged, defective, or incorrect, contact us within 7 calendar days after confirmed delivery. Include your order number and clear photos of the item, packaging, and shipping label when relevant.
After review, we will provide an appropriate resolution. When a return is required for an approved claim, we cover the return shipping cost.
10. Refused or Undeliverable Shipments
If a shipment is refused or returned because of incorrect or incomplete customer-provided shipping information, actual carrier return, re-delivery, or related shipping charges may be deducted from an otherwise eligible refund where permitted by law.
11. Policy Updates
We may update this Return & Refund Policy when our return procedures or legal requirements change. The current version will be posted on this page.
12. Contact Us
If you need help with a return or refund, please use our Contact page or the current contact information displayed in the website footer.
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