Shop Kong Kickeroo Crunch Cat Toy - Crinkles as Cats Play - US 2013
Shop Kong Kickeroo Crunch Cat Toy - Crinkles as Cats Play - US 2013
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- The return request is submitted within 30 days of confirmed delivery
Long Crinkle Kicker with North American Catnip Inside
Product Description
The KONG Kickeroo Crunch is a long crinkle kicker toy filled with KONG Premium North American Catnip. The crinkle material inside produces a crackling sound as cats wrestle, bat, and kick, sparking natural hunting instincts throughout every play session. The elongated 15.5-inch body invites full-body wrestling and hind paw kicking, and the soft plush exterior is equally suited for kneading and snuggling when playtime winds down.
Features
- Crinkle material inside
- KONG Premium North American Catnip inside
- Long body
- Soft plush exterior
Benefits
- Crinkle Sound Triggers Hunting Instincts: The internal crinkle material crackles with every squeeze, bat, and kick, producing a sound that grabs cats' attention.
- Full-Body Exercise Through Kicking: The 15.5-inch length gives cats enough to grab with their front paws and kick repeatedly with their hind legs.
- Catnip Boosts Mood and Extends Play: KONG Premium North American Catnip inside the toy motivates cats to engage longer and more intensely.
- Soft Exterior for Kneading and Snuggling: The plush outer fabric is gentle and comforting enough for cats to knead against and snuggle with between more active wrestling and kicking sessions.
- Works for Solo and Interactive Play: Cats can bat, wrestle, and kick the toy independently without owner input, but it also works for interactive sessions where owners toss or drag it to initiate play.
Specifications
Dimension |
Measurement |
Length |
2 in. |
Height |
15.5 in. |
Material Used
Plush Fabric.
How to Use
Usage Instructions
- Place on the floor for solo play: Set the Kickeroo Crunch on the floor and let your cat approach it; the catnip scent will attract most cats quickly, and the crinkle sound will sustain interest once they start playing.
- Drag for interactive play: Hold one end and drag it slowly along the floor to mimic prey movement; most cats will stalk, pounce, and kick the toy when it moves unpredictably.
- Toss for bat and chase: Toss the Kickeroo a short distance and let your cat run after it, bat it, and wrestle with it on the floor.
- Leave as a comfort item: After active play, leave the Kickeroo in your cat's resting area; the soft plush exterior makes it a natural item for cats to knead and snuggle.
Additional Information
Care Instructions
- Spot clean the exterior: Use a damp cloth with soap to spot clean the plush surface when soiled.
- Air dry before returning: If any part of the toy gets wet during cleaning, let it dry fully in a ventilated spot before giving it back to your cat.
- Inspect regularly: Check the plush seams and surface before each play session for any tearing, fraying, or wear that could give your cat access to the crinkle material inside.
Safety Instructions
- Supervised use only: Always watch your cat during play with this toy; do not leave it with your cat unsupervised for extended periods, particularly cats that bite aggressively through fabric.
- Remove all packaging: Before giving the toy to your cat, remove all tags and packaging attachments completely to eliminate any choking hazard before play begins.
- Discontinue if damaged: If the toy becomes torn, seams split, or internal materials become accessible, stop use immediately to prevent your cat from ingesting crinkle material or catnip filler.
Shipping & Return
We offer ground, express, priority, and international delivery; see our shipping policy for details.
For return instructions or product concerns, please refer to our detailed refund policy.
Frequently Asked Questions
Q1: What does the crinkle inside this toy do?
Ans: The crinkle material runs through the body of the toy and produces a crackling sound whenever the toy is compressed, squeezed, batted, or kicked. That sound mimics the sound of small prey moving through leaves or grass, which is one of the reasons cats respond so strongly to it during play.
Q2: What catnip is inside this toy?
Ans: The toy is filled with KONG Premium North American Catnip, which is grown and harvested in North America. The catnip is packed inside the toy alongside the crinkle material and works through the plush exterior as a scent.
Q3: Is this toy suitable for large cats?
Ans: Yes. The 15.5-inch length is long enough to suit cats of different sizes, including larger breeds. The elongated body gives bigger cats enough surface area to fully grapple with and kick using both hind legs simultaneously.
Q4: Can my cat use this toy without me?
Ans: Yes. The combination of catnip scent and crinkle sound gives the toy enough stimulation to hold a cat's attention independently without owner involvement. Leave it on the floor and most cats will return to it throughout the day.
Q5: Is this good for kittens too?
Ans: Yes, with supervision. The long shape and crinkle sound make this engaging for kittens from around one year of age. Always supervise younger cats with catnip toys to make sure the toy is being used safely and that the catnip and crinkle exposure are age-appropriate for your specific kitten.
Q6: How do I clean this toy?
Ans: Spot clean the plush exterior with a damp cloth and soap when it gets soiled. Do not fully submerge the toy since water can affect both the crinkle material and the catnip inside. Let the toy air dry fully before returning it to your cat after any cleaning.
Q7: When should I replace this toy?
Ans: Replace it once you notice seams splitting, significant tearing of the plush surface, or internal materials becoming accessible from outside the toy. At that point the crinkle material or catnip filling could be swallowed, which is a safety risk. Regular inspection before each play session helps you catch wear early.
This Shipping Policy explains how orders are processed, shipped, tracked, and delivered.
1. Shipping Origin and Fulfillment
Orders are dispatched from our U.S.-based fulfillment center. We deliver to eligible addresses within the United States and to eligible international destinations shown at checkout.
If a destination, shipping service, or product is not eligible for delivery, checkout will not offer that shipping option.
2. Order Processing Time
Orders are generally processed within 1–5 business days before shipment. Processing time is separate from carrier transit time.
Our order cut-off time is 6:00 PM Pacific Time (PT). Orders placed after the cut-off time, on weekends, or on applicable holidays begin processing on the next business day.
Processing may include order verification and preparation for shipment.
3. U.S. Shipping Methods, Costs, and Transit Times
For eligible U.S. addresses, our current shipping options are:
- Priority Shipping: $5.99 — estimated carrier transit time of 1–2 business days after shipment.
- Standard Shipping: $2.99 — estimated carrier transit time of 3–6 business days after shipment.
- Free Shipping: $0 — estimated carrier transit time of 5–8 business days after shipment.
Total estimated delivery time includes both the 1–5 business day processing period and the applicable carrier transit time. The shipping service, cost, and delivery estimate available for your order are shown at checkout before payment.
4. International Shipping
We ship to eligible international destinations. Available international shipping services, shipping charges, and estimated delivery times vary by destination and are displayed at checkout.
For eligible international orders, applicable import duties and taxes are calculated and collected at checkout where required. When these charges apply, the order is shipped on a duties-and-taxes-paid basis so that the same import charges should not be collected again at delivery.
International delivery estimates may be affected by carrier operations, customs processing, local holidays, weather, or other events outside normal transit conditions.
5. Tracking
When tracking is available, you will receive shipment confirmation with tracking information after the order has shipped. Please allow up to 48 hours for tracking information to become active after the carrier receives the shipment.
6. Address Accuracy and Changes
Please review your shipping address carefully before submitting an order. If you notice an address error, contact us as soon as possible. We will try to help before shipment, but an address change cannot be guaranteed once fulfillment or carrier processing has begun.
Additional carrier or re-delivery charges resulting from an incorrect or incomplete address may be the customer's responsibility where permitted by law.
7. Delayed or Lost Shipments
If your shipment has not arrived within the estimated delivery timeframe, please contact us. We will review the tracking information, work with the carrier when necessary, and assist with an appropriate resolution based on the circumstances.
Delivery estimates are not guarantees and may be affected by carrier delays, weather, public holidays, customs processing, or other transportation disruptions.
8. Damaged, Defective, or Incorrect Deliveries
If an item arrives damaged, defective, or incorrect, contact us within 7 calendar days after confirmed delivery. Please include your order number and clear photos of the item, packaging, and shipping label when relevant.
Approved cases are handled under our Return & Refund Policy, including return-shipping assistance when the issue is our responsibility.
9. Policy Updates
We may update this Shipping Policy when our shipping services or operating requirements change. The current version will be posted on this page.
10. Contact Us
If you have questions about shipping or an order in transit, please use our Contact page or the current contact information displayed in the website footer.
This Return & Refund Policy explains when a return is eligible, how to send an item back, who pays return shipping, and how approved refunds are processed.
1. Return Window
You may request an eligible return within 30 days after confirmed delivery. Return requests submitted after the 30-day period are not accepted unless applicable law requires otherwise.
2. Return Eligibility
To qualify for a standard return, the item must generally be:
- Unused, unwashed, and in its original condition.
- Returned with the original packaging, tags, accessories, manuals, and other included components, when applicable.
- Not specifically identified as final sale or non-returnable before purchase.
Products that show use, alteration, avoidable damage, missing components, or other conditions outside the eligibility requirements may be ineligible for a refund.
3. Product-Specific Non-Returnable Items
Some products may be non-returnable for hygiene, safety, customization, final-sale, or other product-specific reasons. Any such restriction will be disclosed on the product page or before purchase when applicable.
4. No Direct Exchanges
We do not provide direct exchange service. If you want a different item, size, color, model, or version, return the eligible original item under this Policy and place a new order separately.
5. How to Start a Return
Returns are handled by mail. Before sending an item back, contact our customer support team through the Contact page or the current contact information displayed in the website footer. Please provide:
- Your order number.
- The item or items you want to return.
- The reason for the return.
Returns sent without required return authorization may be delayed or refused.
6. Prepaid Return Label and Return Shipping Cost
For eligible mail returns, a prepaid return label is included in the package.
For a standard return made for customer-choice reasons, the actual carrier postage charged for use of the prepaid return label will be deducted from the approved refund. We do not charge a separate restocking fee.
If the return is required because the item arrived damaged, defective, or incorrect and the claim is approved, we cover the return-label cost.
If you choose not to use the provided label when an alternative return method is authorized, use a trackable shipping service and keep your shipping receipt until the return is completed.
7. Original Shipping Charges
Original outbound shipping charges are non-refundable for standard customer-choice returns, except where required by law. If the return results from an approved damaged, defective, or incorrect item, applicable shipping charges will be handled as part of the resolution.
8. Refund Review and Processing
After the returned item is received, we inspect it and notify you whether the refund is approved.
If approved, the refund is issued to the original payment method. We generally process an approved refund within 1–3 business days. After the refund is issued, your bank or card provider may require an additional 5–10 business days to post the funds to your account.
9. Damaged, Defective, or Incorrect Items
If an item arrives damaged, defective, or incorrect, contact us within 7 calendar days after confirmed delivery. Include your order number and clear photos of the item, packaging, and shipping label when relevant.
After review, we will provide an appropriate resolution. When a return is required for an approved claim, we cover the return shipping cost.
10. Refused or Undeliverable Shipments
If a shipment is refused or returned because of incorrect or incomplete customer-provided shipping information, actual carrier return, re-delivery, or related shipping charges may be deducted from an otherwise eligible refund where permitted by law.
11. Policy Updates
We may update this Return & Refund Policy when our return procedures or legal requirements change. The current version will be posted on this page.
12. Contact Us
If you need help with a return or refund, please use our Contact page or the current contact information displayed in the website footer.
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