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Ketochlor (Chlorhexidine Gluconate, Ketoconazole) Medicated Shampoo For Dogs & Cats - US 4789

Ketochlor (Chlorhexidine Gluconate, Ketoconazole) Medicated Shampoo For Dogs & Cats - US 4789

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Gentle Antiseptic Shampoo for Healthy Pet Skin

Product Description

KETOCHLOR Shampoo with S-I-S SKIN INNOVATIVE SCIENCE Technology is formulated for dogs and cats with skin barrier imbalances. This antiseptic shampoo helps improve coat and skin balance, degreases and descales effectively, neutralizes unpleasant odors, and supports overall skin health. It combines Glycotechnology for micro-organism control and Defensin technology to enhance natural microbial defenses.

Benefits

·Improves Hair Coat and Skin Balance: Enhances the natural condition of your pet’s coat while restoring healthy skin balance efficiently.

·Degreases and Descales Effectively: Removes excess oil and scales, leaving your pet’s skin and coat clean and refreshed.

·Neutralizes Unpleasant Odors: Eliminates odors from the skin and coat, keeping your pet smelling fresh and clean.

·Supports Healthy Skin with S-I-S Technology: S-I-S Skin Innovative Science helps maintain skin health by strengthening the natural barrier.

·Provides Micro-Organism and Anti-Adhesive Effects: Glycotechnology prevents microbial adhesion, reducing infection risk and promoting healthier skin overall.

·Promotes Natural Skin Microbial Defenses: Defensin technology enhances natural skin defenses, protecting against harmful microbes and maintaining balance.

Variants

Available in sizes.

·8 oz

·16 oz

Ingredients

Active Ingredients

Active Ingredient

Concentration

Chlorhexidine gluconate

2.3% w/w

Ketoconazole

1% w/w

Inactive Ingredients

Acrylate C10-30 Alkyl Acrylate Crosspolymer, Alkylpolyglucoside, Butylene Glycol, Cocamidopropyl Betaine, d-Galactose, d-Mannose, FD&C Red #4, Fragrance, Hydroxypropyl Methyl Cellulose, l-Rhamnose, Lactic Acid, Laureth-2, Methylchloroisothiazolinone, PEG-90 Glyceryl Isostearate, Peumus boldus Leaf Extract, Polyquaternium-7, Purified Water, Sodium Olefin Sulfonate, Spiraea ulmaria Extract, and Xanthan Gum.

How to Use

Directions for Use

·Shake Well Before Use: Shake the shampoo bottle thoroughly to ensure ingredients are evenly mixed before applying to coat.

·Wet Hair Coat with Warm Water: Use warm water to wet your pet’s coat completely before applying the shampoo gently.

·Apply Shampoo Evenly: Apply a thin line of shampoo from base of neck to tail, covering the entire coat.

·Massage Shampoo into Ski: Massage shampoo over your pet’s body tomake sure good contact with the skin thoroughly.

·Allow Shampoo to Sit: Leave shampoo on the hair coat for five to ten minutes for maximum effectiveness.

·Rinse Thoroughly and Repeat: Rinse completely with clean water and repeat the process if necessary for proper cleansing.

·Recommended Frequency of Use: Initially, use two to three times weekly for four weeks, then reduce to weekly.

Additional Information

Precautions

·For Animal Use Only: This product is strictly intended for use on animals and should never be used on humans.

·For External Use Only: Use the shampoo only on the skin and coat; do not ingest or inject.

·Avoid Contact with Eyes or Mucous Membranes: Prevent shampoo from touching eyes, nose, or mouth to avoid irritation or discomfort.

·Not for Otic Use: Do not apply shampoo inside the ears, as it is not formulated for otic treatment.

·Discontinue if Skin Irritation Develops: Stop use immediately if skin irritation worsens, and consult a veterinarian for guidance.

Possible Side Effects

·Avoid Contact with Eyes: Prevent the shampoo from touching the eyes to avoid irritation or potential harm to the eyes.

·Flush Eyes if Contact Occurs: If shampoo enters the eyes, rinse right away with plenty of water and seek medical attention.

·Rare Allergic Reactions Possible in Humans: Chlorhexidine-containing products may rarely cause serious allergic reactions in humans; handle with caution.

·Wash Hands After Use: Always wash hands thoroughly after using the shampoo to prevent accidental irritation or ingestion.

·Keep Out of Children’s Reach: Store the shampoo safely away from children. It helps prevent accidental exposure or misuse.

Storage Instructions

·Store at Controlled Room Temperature: Keep the shampoo stored between 59° and 86° Fahrenheit, ensuring the temperature remains stable and controlled.

Shipping & Return

We offer ground, express, priority, and international delivery; see our shipping policy for details.

For return instructions or product concerns, please refer to our detailed refund policy.

Frequently Asked Questions

Q1: Is Virbac Ketochlor Medicated Shampoo safe for both dogs and cats?

Ans: Yes, Virbac Ketochlor Medicated Shampoo is formulated for both dogs and cats. It manages skin barrier imbalances while improving coat and skin health. The shampoo combines Glycotechnology and Defensin technology to support natural skin microbial defenses effectively.

Q2: How often should I use Virbac Ketochlor Medicated Shampoo on my pet?

Ans: Initially, Virbac Ketochlor Medicated Shampoo may be used two to three times weekly for four weeks. After that, reduce to once weekly or as directed by your veterinarian. Follow instructions carefully for optimal coat and skin results.

Q3: What precautions should I take when using Virbac Ketochlor Medicated Shampoo?

Ans: Virbac Ketochlor Medicated Shampoo is for external use on animals only. Avoid contact with eyes or mucous membranes. Do not use in ears, and discontinue if skin irritation develops, consulting a veterinarian as needed.

Q4: How should I store Virbac Ketochlor Medicated Shampoo for best results?

Ans: Store Virbac Ketochlor Medicated Shampoo at controlled room temperature between 59° and 86° Fahrenheit. Keep the bottle tightly closed, away from children, and avoid direct sunlight to maintain effectiveness.

This Shipping Policy explains how orders are processed, shipped, tracked, and delivered.

1. Shipping Origin and Fulfillment

Orders are dispatched from our U.S.-based fulfillment center. We deliver to eligible addresses within the United States and to eligible international destinations shown at checkout.

If a destination, shipping service, or product is not eligible for delivery, checkout will not offer that shipping option.

2. Order Processing Time

Orders are generally processed within 1–5 business days before shipment. Processing time is separate from carrier transit time.

Our order cut-off time is 6:00 PM Pacific Time (PT). Orders placed after the cut-off time, on weekends, or on applicable holidays begin processing on the next business day.

Processing may include order verification and preparation for shipment.

3. U.S. Shipping Methods, Costs, and Transit Times

For eligible U.S. addresses, our current shipping options are:

  • Priority Shipping: $5.99 — estimated carrier transit time of 1–2 business days after shipment.
  • Standard Shipping: $2.99 — estimated carrier transit time of 3–6 business days after shipment.
  • Free Shipping: $0 — estimated carrier transit time of 5–8 business days after shipment.

Total estimated delivery time includes both the 1–5 business day processing period and the applicable carrier transit time. The shipping service, cost, and delivery estimate available for your order are shown at checkout before payment.

4. International Shipping

We ship to eligible international destinations. Available international shipping services, shipping charges, and estimated delivery times vary by destination and are displayed at checkout.

For eligible international orders, applicable import duties and taxes are calculated and collected at checkout where required. When these charges apply, the order is shipped on a duties-and-taxes-paid basis so that the same import charges should not be collected again at delivery.

International delivery estimates may be affected by carrier operations, customs processing, local holidays, weather, or other events outside normal transit conditions.

5. Tracking

When tracking is available, you will receive shipment confirmation with tracking information after the order has shipped. Please allow up to 48 hours for tracking information to become active after the carrier receives the shipment.

6. Address Accuracy and Changes

Please review your shipping address carefully before submitting an order. If you notice an address error, contact us as soon as possible. We will try to help before shipment, but an address change cannot be guaranteed once fulfillment or carrier processing has begun.

Additional carrier or re-delivery charges resulting from an incorrect or incomplete address may be the customer's responsibility where permitted by law.

7. Delayed or Lost Shipments

If your shipment has not arrived within the estimated delivery timeframe, please contact us. We will review the tracking information, work with the carrier when necessary, and assist with an appropriate resolution based on the circumstances.

Delivery estimates are not guarantees and may be affected by carrier delays, weather, public holidays, customs processing, or other transportation disruptions.

8. Damaged, Defective, or Incorrect Deliveries

If an item arrives damaged, defective, or incorrect, contact us within 7 calendar days after confirmed delivery. Please include your order number and clear photos of the item, packaging, and shipping label when relevant.

Approved cases are handled under our Return & Refund Policy, including return-shipping assistance when the issue is our responsibility.

9. Policy Updates

We may update this Shipping Policy when our shipping services or operating requirements change. The current version will be posted on this page.

10. Contact Us

If you have questions about shipping or an order in transit, please use our Contact page or the current contact information displayed in the website footer.

This Return & Refund Policy explains when a return is eligible, how to send an item back, who pays return shipping, and how approved refunds are processed.

1. Return Window

You may request an eligible return within 30 days after confirmed delivery. Return requests submitted after the 30-day period are not accepted unless applicable law requires otherwise.

2. Return Eligibility

To qualify for a standard return, the item must generally be:

  • Unused, unwashed, and in its original condition.
  • Returned with the original packaging, tags, accessories, manuals, and other included components, when applicable.
  • Not specifically identified as final sale or non-returnable before purchase.

Products that show use, alteration, avoidable damage, missing components, or other conditions outside the eligibility requirements may be ineligible for a refund.

3. Product-Specific Non-Returnable Items

Some products may be non-returnable for hygiene, safety, customization, final-sale, or other product-specific reasons. Any such restriction will be disclosed on the product page or before purchase when applicable.

4. No Direct Exchanges

We do not provide direct exchange service. If you want a different item, size, color, model, or version, return the eligible original item under this Policy and place a new order separately.

5. How to Start a Return

Returns are handled by mail. Before sending an item back, contact our customer support team through the Contact page or the current contact information displayed in the website footer. Please provide:

  • Your order number.
  • The item or items you want to return.
  • The reason for the return.

Returns sent without required return authorization may be delayed or refused.

6. Prepaid Return Label and Return Shipping Cost

For eligible mail returns, a prepaid return label is included in the package.

For a standard return made for customer-choice reasons, the actual carrier postage charged for use of the prepaid return label will be deducted from the approved refund. We do not charge a separate restocking fee.

If the return is required because the item arrived damaged, defective, or incorrect and the claim is approved, we cover the return-label cost.

If you choose not to use the provided label when an alternative return method is authorized, use a trackable shipping service and keep your shipping receipt until the return is completed.

7. Original Shipping Charges

Original outbound shipping charges are non-refundable for standard customer-choice returns, except where required by law. If the return results from an approved damaged, defective, or incorrect item, applicable shipping charges will be handled as part of the resolution.

8. Refund Review and Processing

After the returned item is received, we inspect it and notify you whether the refund is approved.

If approved, the refund is issued to the original payment method. We generally process an approved refund within 1–3 business days. After the refund is issued, your bank or card provider may require an additional 5–10 business days to post the funds to your account.

9. Damaged, Defective, or Incorrect Items

If an item arrives damaged, defective, or incorrect, contact us within 7 calendar days after confirmed delivery. Include your order number and clear photos of the item, packaging, and shipping label when relevant.

After review, we will provide an appropriate resolution. When a return is required for an approved claim, we cover the return shipping cost.

10. Refused or Undeliverable Shipments

If a shipment is refused or returned because of incorrect or incomplete customer-provided shipping information, actual carrier return, re-delivery, or related shipping charges may be deducted from an otherwise eligible refund where permitted by law.

11. Policy Updates

We may update this Return & Refund Policy when our return procedures or legal requirements change. The current version will be posted on this page.

12. Contact Us

If you need help with a return or refund, please use our Contact page or the current contact information displayed in the website footer.

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