Instinct Fresh Dried Patés Freeze-Dried Raw Surf & Turf Entrée for Cats - US 3688

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Size: 3 oz 3 oz 13 oz

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Pollock & Beef Freeze-Dried Wet Food Alternative for Cats

Product Description

Instinct FreshDried Patés Freeze-Dried Raw Surf & Turf Entrée offers a unique take on cat food by providing freeze-dried raw ingredients in a convenient, shelf-stable format that mimics wet food. Pollock and beef are the main proteins, paired with nutrient-rich beef organs. All the whole-food components are freeze-dried at their freshest, avoiding high-heat processing to maintain both nutrients and flavor. To prepare, simply add water or broth for a pâté texture your cat will enjoy in just 60 seconds. This cleaner, less messy, and less odorous option offers the benefits of raw nutrition without the drawbacks of traditional canned wet food.

Benefits

Wet Food Reimagined: A minimally processed, nutrient-rich, hydrating alternative to traditional canned wet food freeze-dried at peak freshness without high-heat processing.
Dual Protein Surf & Turf Formula: Made with pollock as the lead protein alongside beef, beef spleen, beef liver, and beef kidney for a rich, diverse animal protein profile.
Ready in 60 Seconds: Simply add water or bone broth to rehydrate into a familiar, customizable pâté texture cats love with less mess and no lingering odors.
Space-Saving & Sustainable: One lightweight 13 oz bag replaces 15 x 3 oz cans, significantly reducing packaging waste, mess, and storage space.
Clean Formula: Made without grain, corn, wheat, soy, potato, artificial colors, or preservatives.

Ingredients

Pollock, Beef, Beef Spleen, Beef Liver, Beef Kidney, Ground Flaxseeds, Montmorillonite Clay, Lactic Acid, Ground Miscanthus Grass, Yeast Culture, Salmon Oil, Carrots, Apples, Butternut Squash, Tricalcium Phosphate, Potassium Chloride, Vitamins (Vitamin E Supplement, Thiamine Mononitrate, Vitamin D3 Supplement), Salt, Choline Chloride, Minerals (Zinc Proteinate, Copper Proteinate, Manganese Proteinate, Calcium Iodate), Taurine, Blueberries, Spinach, Mixed Tocopherols (for freshness), Rosemary Extract.

How to Use

Directions for Use

Rehydrate: Add water or bone broth to the freeze-dried pâté and mix well. The texture can be customized based on the amount of liquid added.
Ready Time: Ready to serve in approximately 60 seconds once water or broth is added and mixed.
Pair with Broth: For extra flavor, nutrition, and hydration, pair with Instinct Bone Broth when rehydrating.
Transitioning: Introduce raw over a period of 5 to 7 days, mixing increasing amounts of the new food while decreasing the current food each day.
Fresh Water: Always provide access to clean, fresh water at all times alongside every meal.
Storage: Store in a cool, dry place. Keep the package sealed between feedings to maintain freshness.

Additional Information

Precautions

Transition Slowly: Always introduce new food gradually over 5 to 7 days to avoid digestive upset, particularly for cats new to raw or freeze-dried diets.
Handling: As with all raw food products, wash hands and bowls before and after serving to maintain proper food hygiene.
Fish & Beef Proteins: This recipe contains both pollock (fish) and beef; cats with known sensitivities to fish or beef should be monitored when first introduced. Consult a veterinarian if needed.
Storage: Keep the package sealed between feedings and stored in a cool, dry place to preserve the quality and freshness of the freeze-dried raw ingredients.
Feeding Amounts: Ideal feeding amounts vary by age, weight, and activity level — use manufacturer guidelines as a starting point and adjust as needed.

Possible Side Effects

Digestive Adjustment: Cats transitioning from cooked or canned food to a raw or freeze-dried diet may experience mild digestive changes; gradual introduction over 5 to 7 days helps minimize discomfort.
Protein Sensitivities: This recipe contains both fish (pollock) and beef alongside salmon oil; cats with sensitivities to any of these proteins should be introduced carefully and a veterinarian consulted if adverse reactions occur.
Overfeeding Risk: Always adjust feeding amounts based on your cat's individual weight, age, and activity level to avoid unintended weight gain over time.

Shipping & Returns

We offer ground, express, priority, and international delivery; see our shipping policy for details.

For return instructions or product concerns, please refer to our detailed refund policy.

Frequently Asked Questions

Q1: What makes this freeze-dried pâté different from regular canned wet food?

Ans: Unlike traditional canned wet food, which is cooked at high heat, this is freeze-dried at peak freshness with no high-heat processing, helping preserve natural nutrients and flavors. It also produces less odor, creates less mess, and has a significantly smaller environmental packaging footprint than canned options.

Q2: How do I prepare and serve this freeze-dried pâté?

Ans: Simply add water or bone broth to the freeze-dried pâté, mix well, and it is ready to serve in approximately 60 seconds. The texture is fully customizable based on the amount of liquid added. For extra flavor, nutrition, and hydration, pair with Instinct Bone Broth.

Q3: What does "Surf & Turf" mean in terms of protein sources?

Ans: The Surf & Turf recipe combines pollock (seafood/surf) with beef, beef spleen, beef liver, and beef kidney (land/turf) for a multi-protein meal. This combination delivers a diverse animal protein profile that supports muscle maintenance, organ health, and overall daily nutrition for cats.

Q4: Is this a complete and balanced meal or a topper?

Ans: Based on its ingredient profile and Instinct's freeze-dried raw meal line, this is formulated as a complete everyday feeding option rather than a supplemental topper. Always check the package label for the complete and balanced statement specific to your cat's life stage before feeding.

Q5: How does this compare environmentally to canned wet food?

Ans: One lightweight 13 oz bag of this freeze-dried pâté replaces 15 x 3 oz cans, dramatically reducing packaging waste and storage space. There is also no messy cleanup, smelly leftovers, or waste from uneaten portions that would otherwise need refrigeration, like traditional canned food.

Q6: Does it contain any grains, artificial ingredients, or fillers?

Ans: No, it is made without grain, corn, wheat, soy, potato, artificial colors, or preservatives. The formula uses minimally processed whole-food ingredients, including pollock, beef, beef organs, non-GMO vegetables and fruits, and added vitamins and minerals.

Q7: Can I add bone broth instead of water when rehydrating?

Ans: Yes, Instinct recommends pairing this freeze-dried pâté with Instinct Bone Broth when rehydrating for an extra boost of flavor, nutrition, and hydration. This is especially helpful for cats that need extra encouragement to drink or that prefer a richer, more flavorful meal texture.

Q8: How should I transition my cat to this freeze-dried pâté?

Ans: Introduce the new food gradually over 5 to 7 days, mixing in increasing amounts with your cat's current food while decreasing the old food each day. A slow transition is especially important when moving cats from cooked or canned diets to raw or freeze-dried formats for the first time.

Q9: Is this suitable for cats with fish sensitivities?

Ans: This recipe contains pollock as the lead protein and also includes salmon oil, making it unsuitable for cats with confirmed fish or seafood sensitivities. Cats prone to fish allergies should be monitored carefully when introduced to this formula, and a veterinarian should be consulted before regular feeding.

Q10: How should this product be stored after opening?

Ans: Keep the bag sealed tightly after each use and store it in a cool, dry place. Proper resealing between feedings preserves the quality, flavor, and nutritional integrity of the freeze-dried raw ingredients throughout the bag's life.

This Shipping Policy explains how orders are processed, shipped, tracked, and delivered.

1. Shipping Origin and Fulfillment

Orders are dispatched from our U.S.-based fulfillment center. We deliver to eligible addresses within the United States and to eligible international destinations shown at checkout.

If a destination, shipping service, or product is not eligible for delivery, checkout will not offer that shipping option.

2. Order Processing Time

Orders are generally processed within 1–5 business days before shipment. Processing time is separate from carrier transit time.

Our order cut-off time is 6:00 PM Pacific Time (PT). Orders placed after the cut-off time, on weekends, or on applicable holidays begin processing on the next business day.

Processing may include order verification and preparation for shipment.

3. U.S. Shipping Methods, Costs, and Transit Times

For eligible U.S. addresses, our current shipping options are:

Priority Shipping: $5.99 — estimated carrier transit time of 1–2 business days after shipment.
Standard Shipping: $2.99 — estimated carrier transit time of 3–6 business days after shipment.
Free Shipping: $0 — estimated carrier transit time of 5–8 business days after shipment.

Total estimated delivery time includes both the 1–5 business day processing period and the applicable carrier transit time. The shipping service, cost, and delivery estimate available for your order are shown at checkout before payment.

4. International Shipping

We ship to eligible international destinations. Available international shipping services, shipping charges, and estimated delivery times vary by destination and are displayed at checkout.

For eligible international orders, applicable import duties and taxes are calculated and collected at checkout where required. When these charges apply, the order is shipped on a duties-and-taxes-paid basis so that the same import charges should not be collected again at delivery.

International delivery estimates may be affected by carrier operations, customs processing, local holidays, weather, or other events outside normal transit conditions.

5. Tracking

When tracking is available, you will receive shipment confirmation with tracking information after the order has shipped. Please allow up to 48 hours for tracking information to become active after the carrier receives the shipment.

6. Address Accuracy and Changes

Please review your shipping address carefully before submitting an order. If you notice an address error, contact us as soon as possible. We will try to help before shipment, but an address change cannot be guaranteed once fulfillment or carrier processing has begun.

Additional carrier or re-delivery charges resulting from an incorrect or incomplete address may be the customer's responsibility where permitted by law.

7. Delayed or Lost Shipments

If your shipment has not arrived within the estimated delivery timeframe, please contact us. We will review the tracking information, work with the carrier when necessary, and assist with an appropriate resolution based on the circumstances.

Delivery estimates are not guarantees and may be affected by carrier delays, weather, public holidays, customs processing, or other transportation disruptions.

8. Damaged, Defective, or Incorrect Deliveries

If an item arrives damaged, defective, or incorrect, contact us within 7 calendar days after confirmed delivery. Please include your order number and clear photos of the item, packaging, and shipping label when relevant.

Approved cases are handled under our Return & Refund Policy, including return-shipping assistance when the issue is our responsibility.

9. Policy Updates

We may update this Shipping Policy when our shipping services or operating requirements change. The current version will be posted on this page.

10. Contact Us

If you have questions about shipping or an order in transit, please use our Contact page or the current contact information displayed in the website footer.

This Return & Refund Policy explains when a return is eligible, how to send an item back, who pays return shipping, and how approved refunds are processed.

1. Return Window

You may request an eligible return within 30 days after confirmed delivery. Return requests submitted after the 30-day period are not accepted unless applicable law requires otherwise.

2. Return Eligibility

To qualify for a standard return, the item must generally be:

Unused, unwashed, and in its original condition.
Returned with the original packaging, tags, accessories, manuals, and other included components, when applicable.
Not specifically identified as final sale or non-returnable before purchase.

Products that show use, alteration, avoidable damage, missing components, or other conditions outside the eligibility requirements may be ineligible for a refund.

3. Product-Specific Non-Returnable Items

Some products may be non-returnable for hygiene, safety, customization, final-sale, or other product-specific reasons. Any such restriction will be disclosed on the product page or before purchase when applicable.

4. No Direct Exchanges

We do not provide direct exchange service. If you want a different item, size, color, model, or version, return the eligible original item under this Policy and place a new order separately.

5. How to Start a Return

Returns are handled by mail. Before sending an item back, contact our customer support team through the Contact page or the current contact information displayed in the website footer. Please provide:

Your order number.
The item or items you want to return.
The reason for the return.

Returns sent without required return authorization may be delayed or refused.

6. Prepaid Return Label and Return Shipping Cost

For eligible mail returns, a prepaid return label is included in the package.

For a standard return made for customer-choice reasons, the actual carrier postage charged for use of the prepaid return label will be deducted from the approved refund. We do not charge a separate restocking fee.

If the return is required because the item arrived damaged, defective, or incorrect and the claim is approved, we cover the return-label cost.

If you choose not to use the provided label when an alternative return method is authorized, use a trackable shipping service and keep your shipping receipt until the return is completed.

7. Original Shipping Charges

Original outbound shipping charges are non-refundable for standard customer-choice returns, except where required by law. If the return results from an approved damaged, defective, or incorrect item, applicable shipping charges will be handled as part of the resolution.

8. Refund Review and Processing

After the returned item is received, we inspect it and notify you whether the refund is approved.

If approved, the refund is issued to the original payment method. We generally process an approved refund within 1–3 business days. After the refund is issued, your bank or card provider may require an additional 5–10 business days to post the funds to your account.

9. Damaged, Defective, or Incorrect Items

If an item arrives damaged, defective, or incorrect, contact us within 7 calendar days after confirmed delivery. Include your order number and clear photos of the item, packaging, and shipping label when relevant.

After review, we will provide an appropriate resolution. When a return is required for an approved claim, we cover the return shipping cost.

10. Refused or Undeliverable Shipments

If a shipment is refused or returned because of incorrect or incomplete customer-provided shipping information, actual carrier return, re-delivery, or related shipping charges may be deducted from an otherwise eligible refund where permitted by law.

11. Policy Updates

We may update this Return & Refund Policy when our return procedures or legal requirements change. The current version will be posted on this page.

12. Contact Us

If you need help with a return or refund, please use our Contact page or the current contact information displayed in the website footer.

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