Hill's Prescription Diet m/d GlucoSupport Chicken Flavor Dry Cat Food - US 9206

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Glucose and Weight Management Dry Cat Food for Diabetic Cats

Product Description

Hill's Prescription Diet m/d GlucoSupport Chicken Flavor Dry Cat Food is a clinically tested prescription food that helps manage blood sugar and support weight loss in diabetic and overweight cats. High protein, low carbohydrates, L-carnitine, and clinically proven antioxidants activate fat metabolism, preserve lean muscle, and support healthy glucose use. It reduces the risk of struvite and calcium oxalate crystal formation by promoting a healthier urinary environment, adding urinary support to its blood sugar and weight management benefits.

Benefits

Glucose Management: This formula is clinically tested to help manage blood sugar levels in diabetic and glucose-sensitive adult cats.
High Protein, Low Carbohydrate Formula: High protein and optimally controlled low carbohydrates work together to help stabilize blood glucose and reduce fat accumulation in cats.
Therapeutic L-Carnitine Levels: L-carnitine increases energy metabolism, improves glucose utilization in diabetic cats, and helps burn fat while preventing fat accumulation in liver cells.
Clinically Proven: This food is clinically proven to reduce body fat in cats, supporting measurable weight loss in overweight and obese adult cats over time.
Maintains Lean Muscle Mass: The high-protein formula enriched with arginine and taurine helps preserve lean muscle tissue throughout the weight loss process, keeping cats strong.
Clinically Proven Antioxidants: Added clinically proven antioxidants defend cells against free radical oxidation, supporting a healthy immune system in diabetic and overweight cats.
Supports Urinary Crystal Prevention: This formula uses S+OXSHIELD technology to promote a urinary environment that reduces struvite and calcium oxalate crystal formation.
Complete and Balanced for Lifelong Feeding: Substantiated by AAFCO feeding tests for adult cat maintenance, this food provides all the nutrition a diabetic or overweight cat needs for long-term daily feeding.

Ingredients

Chicken By-Product Meal, Corn Protein Meal, Chicken, Chicken Fat, Wheat Gluten, Potato Protein, Powdered Cellulose, Spray Dried Pork Stock, Corn Starch, Sweet Potatoes, Chicken Liver Flavor, Flaxseed, Lactic Acid, L-Lysine, Potassium Chloride, Fructooligosaccharides (FOS), Choline Chloride, Iodized Salt, L-Arginine, Fish Oil, Vitamins (Vitamin E Supplement, L-Ascorbyl-2-Polyphosphate (source of Vitamin C), Niacin Supplement, Thiamine Mononitrate, Calcium Pantothenate, Pyridoxine Hydrochloride, Vitamin A Supplement, Riboflavin Supplement, Biotin, Vitamin B12 Supplement, Folic Acid, Vitamin D3 Supplement), Taurine, Minerals (Ferrous Sulfate, Zinc Oxide, Copper Sulfate, Manganous Oxide, Calcium Iodate, Sodium Selenite), L-Carnitine, Calcium Carbonate, Mixed Tocopherols for freshness, Natural Flavors, Beta-Carotene.

Guaranteed Analysis

Nutrient	Value (Dry Matter Basis)
Protein	52.6%
Fat	21.8%
Carbohydrate/NFE	15.0%
Crude Fiber	4.3%
Calcium	0.89%
Phosphorus	0.80%
Potassium	0.83%
Sodium	0.49%
Magnesium	0.064%
Vitamin E	786 IU/kg
L-Carnitine	602.6 ppm
Total Omega-3 FA	0.62%
Total Omega-6 FA	4.09%

How to Use

Directions for Use

Veterinary Prescription Required: This is a prescription therapeutic diet; a valid veterinary prescription is required and it must only be fed under veterinary supervision.
Feed Exclusively for Best Results: For optimal glucose management and weight loss, feed m/d GlucoSupport exclusively; dry and wet m/d formulas may be combined as directed by your veterinarian.
Transition Gradually over 7 Days: When first introducing this food, mix increasing amounts with decreasing amounts of the old food over a 7-day period to avoid digestive disruption.
Ask Your Vet for Specific Amounts: Feeding amounts on the packaging are a starting guide only; your veterinarian will advise the correct daily portions based on your cat's weight, condition, and glucose levels.
Adjust Portions to Monitor Progress: Regularly monitor your cat's blood glucose and body weight, and adjust feeding amounts as needed in consultation with your veterinarian.
Keep Fresh Water Available: Always provide clean, fresh water alongside meals to support hydration and urinary health throughout the treatment period.
Schedule Regular Vet Checkups: Ongoing veterinary monitoring of blood glucose levels and body condition is essential to ensure this diet is effectively managing your cat's diabetes and weight.

Disclaimer: This dosage information is provided by the manufacturer. Always consult your veterinarian before administering or adjusting any supplement for your pet.

Additional Information

Precautions

For Diabetic or Overweight Cats Only: This therapeutic diet is formulated specifically for adult cats with diabetes or weight concerns; do not feed to healthy cats without veterinary guidance.
Do Not Feed to Other Pets: Only feed this prescription food to the specific cat for whom it was prescribed; do not share with other pets without separate veterinary authorization.
Avoid Treats and Non-m/d Foods: Feeding additional treats or non-prescription foods alongside this diet can disrupt blood glucose control and undermine the therapeutic nutritional goals of the formula.
Monitor Blood Glucose Regularly: Cats on this diet should have their blood glucose checked regularly by a veterinarian to ensure the formula is effectively managing their diabetic condition.
Monitor Weight Loss Rate: Cats should not lose weight too rapidly; excessively fast weight loss can cause hepatic lipidosis, a serious liver condition; consult your vet if this occurs.
Keep Packaging Out of Reach: To prevent suffocation, always keep the food bag and packaging completely out of the reach of cats and children.

Possible Side Effects

Digestive Adjustment Period: Some cats may experience temporary stool changes or mild digestive upset when first transitioning to this new prescription dietary formula.
Increased Food-Seeking Behavior: Cats transitioning to this calorie-controlled diet may initially show increased hunger or food-seeking behavior between scheduled mealtimes.
Rapid Weight Loss Risk: Excessively fast weight loss can trigger hepatic lipidosis in cats; always monitor weight loss rate and contact your vet if it drops too quickly.
Reduced Appetite: Some cats may initially show reduced interest in eating when first introduced to this new prescription glucose and weight management formula.

Storage Information

Store in a Cool, Dry Place: Keep the sealed bag in a cool, dry spot away from sunlight, heat, and moisture.
Mixed Tocopherols: This food is naturally preserved with mixed tocopherols to help maintain quality and freshness after the bag has been opened.
Reseal After Each Use: Always reseal the bag tightly after every feeding to protect the food from moisture, air, and pests between servings.
Keep Out of Reach: Always store this prescription food in a secure location inaccessible to children and other pets to prevent accidental ingestion.

Shipping & Return

We offer ground, express, and priority delivery; see our shipping policy for details.

For return instructions or product concerns, please refer to our detailed refund policy.

Prescription items are NON-RETURNABLE and NON-REFUNDABLE.

Frequently Asked Questions

Q1: What makes Hill's m/d GlucoSupport different from other weight management cat foods?

Ans: Unlike standard weight management formulas, m/d GlucoSupport is specifically clinically tested to both manage blood glucose and reduce body fat in diabetic and overweight cats. Its high protein, low carbohydrate profile, therapeutic L-carnitine, and proven antioxidants address the unique metabolic needs of diabetic cats.

Q2: How does the high protein and low carbohydrate formula in m/d GlucoSupport help diabetic cats?

Ans: High protein and optimally low carbohydrates help stabilize blood glucose by reducing the glycemic load at each meal. Simultaneously, therapeutic L-carnitine improves glucose utilization in diabetic cats, helping the body use energy more efficiently while reducing fat accumulation in liver cells.

Q3: Can Hill's m/d GlucoSupport dry food be mixed with the wet version for my diabetic cat?

Ans: Yes, the dry and wet m/d GlucoSupport formulas can be combined or fed together as directed by your veterinarian. Mixing formats can improve palatability and encourage water intake, both of which are beneficial for diabetic cats requiring long-term dietary management.

Q4: Does Hill's m/d GlucoSupport also support urinary health in cats?

Ans: Yes, S+OXSHIELD technology is built into this formula, targeting struvite and calcium oxalate crystal formation through a healthier urinary environment. So alongside glucose and weight management, diabetic cats get multi-benefit therapeutic support from one food.

Q5: Do I need a prescription to buy Hill's Prescription Diet m/d GlucoSupport for my cat?

Ans: Yes. Hill's Prescription Diet m/d GlucoSupport is a therapeutic food requiring a valid veterinary prescription before purchase. Your veterinarian must diagnose your cat with diabetes or a glucose management condition and recommend this diet as part of a supervised treatment plan.

This Shipping Policy explains how orders are processed, shipped, tracked, and delivered.

1. Shipping Origin and Fulfillment

Orders are dispatched from our U.S.-based fulfillment center. We deliver to eligible addresses within the United States and to eligible international destinations shown at checkout.

If a destination, shipping service, or product is not eligible for delivery, checkout will not offer that shipping option.

2. Order Processing Time

Orders are generally processed within 1–5 business days before shipment. Processing time is separate from carrier transit time.

Our order cut-off time is 6:00 PM Pacific Time (PT). Orders placed after the cut-off time, on weekends, or on applicable holidays begin processing on the next business day.

Processing may include order verification and preparation for shipment.

3. U.S. Shipping Methods, Costs, and Transit Times

For eligible U.S. addresses, our current shipping options are:

Priority Shipping: $5.99 — estimated carrier transit time of 1–2 business days after shipment.
Standard Shipping: $2.99 — estimated carrier transit time of 3–6 business days after shipment.
Free Shipping: $0 — estimated carrier transit time of 5–8 business days after shipment.

Total estimated delivery time includes both the 1–5 business day processing period and the applicable carrier transit time. The shipping service, cost, and delivery estimate available for your order are shown at checkout before payment.

4. International Shipping

We ship to eligible international destinations. Available international shipping services, shipping charges, and estimated delivery times vary by destination and are displayed at checkout.

For eligible international orders, applicable import duties and taxes are calculated and collected at checkout where required. When these charges apply, the order is shipped on a duties-and-taxes-paid basis so that the same import charges should not be collected again at delivery.

International delivery estimates may be affected by carrier operations, customs processing, local holidays, weather, or other events outside normal transit conditions.

5. Tracking

When tracking is available, you will receive shipment confirmation with tracking information after the order has shipped. Please allow up to 48 hours for tracking information to become active after the carrier receives the shipment.

6. Address Accuracy and Changes

Please review your shipping address carefully before submitting an order. If you notice an address error, contact us as soon as possible. We will try to help before shipment, but an address change cannot be guaranteed once fulfillment or carrier processing has begun.

Additional carrier or re-delivery charges resulting from an incorrect or incomplete address may be the customer's responsibility where permitted by law.

7. Delayed or Lost Shipments

If your shipment has not arrived within the estimated delivery timeframe, please contact us. We will review the tracking information, work with the carrier when necessary, and assist with an appropriate resolution based on the circumstances.

Delivery estimates are not guarantees and may be affected by carrier delays, weather, public holidays, customs processing, or other transportation disruptions.

8. Damaged, Defective, or Incorrect Deliveries

If an item arrives damaged, defective, or incorrect, contact us within 7 calendar days after confirmed delivery. Please include your order number and clear photos of the item, packaging, and shipping label when relevant.

Approved cases are handled under our Return & Refund Policy, including return-shipping assistance when the issue is our responsibility.

9. Policy Updates

We may update this Shipping Policy when our shipping services or operating requirements change. The current version will be posted on this page.

10. Contact Us

If you have questions about shipping or an order in transit, please use our Contact page or the current contact information displayed in the website footer.

This Return & Refund Policy explains when a return is eligible, how to send an item back, who pays return shipping, and how approved refunds are processed.

1. Return Window

You may request an eligible return within 30 days after confirmed delivery. Return requests submitted after the 30-day period are not accepted unless applicable law requires otherwise.

2. Return Eligibility

To qualify for a standard return, the item must generally be:

Unused, unwashed, and in its original condition.
Returned with the original packaging, tags, accessories, manuals, and other included components, when applicable.
Not specifically identified as final sale or non-returnable before purchase.

Products that show use, alteration, avoidable damage, missing components, or other conditions outside the eligibility requirements may be ineligible for a refund.

3. Product-Specific Non-Returnable Items

Some products may be non-returnable for hygiene, safety, customization, final-sale, or other product-specific reasons. Any such restriction will be disclosed on the product page or before purchase when applicable.

4. No Direct Exchanges

We do not provide direct exchange service. If you want a different item, size, color, model, or version, return the eligible original item under this Policy and place a new order separately.

5. How to Start a Return

Returns are handled by mail. Before sending an item back, contact our customer support team through the Contact page or the current contact information displayed in the website footer. Please provide:

Your order number.
The item or items you want to return.
The reason for the return.

Returns sent without required return authorization may be delayed or refused.

6. Prepaid Return Label and Return Shipping Cost

For eligible mail returns, a prepaid return label is included in the package.

For a standard return made for customer-choice reasons, the actual carrier postage charged for use of the prepaid return label will be deducted from the approved refund. We do not charge a separate restocking fee.

If the return is required because the item arrived damaged, defective, or incorrect and the claim is approved, we cover the return-label cost.

If you choose not to use the provided label when an alternative return method is authorized, use a trackable shipping service and keep your shipping receipt until the return is completed.

7. Original Shipping Charges

Original outbound shipping charges are non-refundable for standard customer-choice returns, except where required by law. If the return results from an approved damaged, defective, or incorrect item, applicable shipping charges will be handled as part of the resolution.

8. Refund Review and Processing

After the returned item is received, we inspect it and notify you whether the refund is approved.

If approved, the refund is issued to the original payment method. We generally process an approved refund within 1–3 business days. After the refund is issued, your bank or card provider may require an additional 5–10 business days to post the funds to your account.

9. Damaged, Defective, or Incorrect Items

If an item arrives damaged, defective, or incorrect, contact us within 7 calendar days after confirmed delivery. Include your order number and clear photos of the item, packaging, and shipping label when relevant.

After review, we will provide an appropriate resolution. When a return is required for an approved claim, we cover the return shipping cost.

10. Refused or Undeliverable Shipments

If a shipment is refused or returned because of incorrect or incomplete customer-provided shipping information, actual carrier return, re-delivery, or related shipping charges may be deducted from an otherwise eligible refund where permitted by law.

11. Policy Updates

We may update this Return & Refund Policy when our return procedures or legal requirements change. The current version will be posted on this page.

12. Contact Us

If you need help with a return or refund, please use our Contact page or the current contact information displayed in the website footer.

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