Hill's Prescription Diet c/d Multicare Urinary Care with Ocean Fish Dry Cat Food - US 2559
Hill's Prescription Diet c/d Multicare Urinary Care with Ocean Fish Dry Cat Food - US 2559
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Clinically Tested Urinary Care Dry Cat Food With Ocean Fish Flavor
Product Description
Hill's Prescription Diet c/d Multicare Urinary health is a therapeutic dry food for adult cats with urinary tract disease. It provides complete nutrition, helps lower recurrence of urinary signs by 89%, carries the S+OXSHIELD label, and may dissolve struvite stones within 7 days. Its balanced minerals and added nutrients support lifelong urinary health.
Benefits
- 89% Recurrence Reduction: Clinically proven nutrition that lowers the recurrence rate of the most common urinary signs by 89% in cats with FLUTD.
- Dissolves Struvite Stones: Formulated to dissolve struvite stones in as little as 7 days, with an average dissolution time of 27 days.
- S+OXSHIELD Protection: Supports a healthy urinary balance that reduces the risk of both struvite and calcium oxalate crystals in cats.
- Controlled Minerals: Formulated with balanced levels of magnesium, calcium, and phosphorus to reduce the components that lead to these urinary stones.
- Omega-3 Fatty Acids: With omega-3 fatty acids from fish oil, it helps support immune function and reduce urinary tract inflammation in cats.
- Potassium Citrate Included: Contains potassium citrate to help maintain a desirable urine pH and reduce crystal formation risk over the long term.
- Palatable Ocean Fish Flavor: Made with ocean fish as the first ingredient, making long-term therapeutic feeding easier for fish-preferring cats.
- Safe for Lifelong Feeding: Nutritionally complete and balanced, this diet is safe for continuous daily feeding in adult cats requiring ongoing urinary care.
Ingredients
Ocean Fish, Cracked Pearled Barley, Whole Grain Oats, Brewers Rice, Corn Gluten Meal, Wheat Gluten, Chicken Fat, Chicken Meal, Chicken Liver Flavor, Soybean Oil, Lactic Acid, Flaxseed, Calcium Sulfate, Fish Oil, Potassium Chloride, Choline Chloride, L-Lysine, Taurine, Iodized Salt, DL-Methionine, Potassium Citrate, Vitamin E Supplement, Niacin Supplement, Thiamine Mononitrate, Pyridoxine Hydrochloride, Calcium Pantothenate, Riboflavin Supplement, Biotin, Vitamin A Supplement, Vitamin B12 Supplement, Folic Acid, Vitamin D3 Supplement, Ferrous Sulfate, Zinc Oxide, Copper Sulfate, Manganous Oxide, Calcium Iodate, Sodium Selenite, Mixed Tocopherols for freshness, Natural Flavors, Beta-Carotene.
How to Use
Feeding Instructions
- Prescription Required:Hill's Prescription Diet is therapeutic nutrition that requires an active prescription from a licensed veterinarian to purchase.
- For Adult Cats Only: This food is formulated for adult cat maintenance; consult your veterinarian before feeding to pregnant or lactating cats.
- Feed Exclusively as Directed: For best results, feed only the recommended Prescription Diet foods; avoid other foods or treats unless approved by your veterinarian.
- Transition Gradually Over 7 Days: Gradually switch foods over at least 7 days by adding more new food while reducing the old food to help digestion adjust smoothly.
- Provide Fresh Water Always: Always keep fresh water available alongside dry food to support hydration and urinary dilution in cats with urinary tract disease.
- Ask Your Vet for Amounts: Use the pack's daily feeding amounts as a starting point and consult your vet to change portions to maintain your cat's ideal body weight.
- Monitor Condition Regularly: Have your veterinarian monitor your cat's urinary health, body condition, and weight at regular checkups while on this diet.
- Suitable for Lifelong Feeding: This diet is designed for long-term continuous feeding in adult cats and does not need to be rotated with other foods.
Disclaimer: This dosage information is provided by the manufacturer. Always consult your veterinarian before administering or adjusting any supplement for your pet.
Additional Information
Precautions
- Not for Pregnant or Lactating Cats: This formula is not intended for pregnant or nursing cats; check with your veterinarian for an alternative diet.
- Requires Correct Diagnosis: Feed only based on a veterinary diagnosis of feline lower urinary tract disease; do not use without proper veterinary guidance.
- Conflicting Health Conditions: Consult your veterinarian if your cat has concurrent kidney disease, heart disease, or hypertension before starting this diet.
- Nutritional Needs Change Over Time: Your cat's dietary requirements may change with age; confirm at every checkup whether this diet remains the best option.
Storage Information
- Store in a Cool, Dry Place: Maintain storage below 100°F (38°C) in a location that is dry and shielded from moisture and direct sun.
- Keep Away from Pets and Children: Store the bag securely out of reach of pets and children to avoid accidental overconsumption or suffocation risk.
Shipping & Return
We offer ground, express, and priority delivery; see our shipping policy for details.
For return instructions or product concerns, please refer to our detailed refund policy.
Prescription items are NON-RETURNABLE and NON-REFUNDABLE.
Frequently Asked Questions
Q1: What urinary conditions does Hill's c/d Multicare Ocean Fish dry food help manage?
Ans: This food is clinically formulated for feline lower urinary tract disease in adult cats, including feline idiopathic cystitis, struvite urolithiasis, and calcium oxalate urolithiasis. It is best suited for cats whose FLUTD is not complicated by stress triggers or excess body weight.
Q2: How does c/d Multicare Ocean Fish differ from c/d Multicare Stress Ocean Fish?
Ans: Both formulas share the same S+OXSHIELD urinary care foundation and achieve an 89% reduction in urinary sign recurrence. The Stress variant adds L-Tryptophan and Dried Hydrolyzed Casein to manage stress-related urinary flares. The standard Ocean Fish formula is appropriate when stress is not a known trigger.
Q3: How quickly does this food dissolve struvite stones in cats?
Ans: This food is formulated to dissolve struvite stones in as little as 7 days, with an average dissolution time of 27 days. Individual results vary based on stone size and the cat's response. Your veterinarian will monitor progress with periodic urinalysis and imaging to confirm dissolution.
Q4: Can this food be used long-term or only during acute urinary episodes?
Ans: Hill's Prescription Diet c/d Multicare with Ocean Fish is suitable for long-term feeding in adult cats. It provides complete, balanced nutrition for daily use and helps maintain urinary health while reducing the risk of crystals and stones returning.
Q5: Can I feed this food to all my cats if only one has urinary issues?
Ans: Many veterinarians consider c/d Multicare appropriate for all healthy adult cats in a multi-cat household where one cat requires the diet. It should not be fed to cats with kidney disease, hypertension, or those that are pregnant or lactating. Always confirm with your veterinarian first.
Clinical Research
This Shipping Policy explains how orders are processed, shipped, tracked, and delivered.
1. Shipping Origin and Fulfillment
Orders are dispatched from our U.S.-based fulfillment center. We deliver to eligible addresses within the United States and to eligible international destinations shown at checkout.
If a destination, shipping service, or product is not eligible for delivery, checkout will not offer that shipping option.
2. Order Processing Time
Orders are generally processed within 1–5 business days before shipment. Processing time is separate from carrier transit time.
Our order cut-off time is 6:00 PM Pacific Time (PT). Orders placed after the cut-off time, on weekends, or on applicable holidays begin processing on the next business day.
Processing may include order verification and preparation for shipment.
3. U.S. Shipping Methods, Costs, and Transit Times
For eligible U.S. addresses, our current shipping options are:
- Priority Shipping: $5.99 — estimated carrier transit time of 1–2 business days after shipment.
- Standard Shipping: $2.99 — estimated carrier transit time of 3–6 business days after shipment.
- Free Shipping: $0 — estimated carrier transit time of 5–8 business days after shipment.
Total estimated delivery time includes both the 1–5 business day processing period and the applicable carrier transit time. The shipping service, cost, and delivery estimate available for your order are shown at checkout before payment.
4. International Shipping
We ship to eligible international destinations. Available international shipping services, shipping charges, and estimated delivery times vary by destination and are displayed at checkout.
For eligible international orders, applicable import duties and taxes are calculated and collected at checkout where required. When these charges apply, the order is shipped on a duties-and-taxes-paid basis so that the same import charges should not be collected again at delivery.
International delivery estimates may be affected by carrier operations, customs processing, local holidays, weather, or other events outside normal transit conditions.
5. Tracking
When tracking is available, you will receive shipment confirmation with tracking information after the order has shipped. Please allow up to 48 hours for tracking information to become active after the carrier receives the shipment.
6. Address Accuracy and Changes
Please review your shipping address carefully before submitting an order. If you notice an address error, contact us as soon as possible. We will try to help before shipment, but an address change cannot be guaranteed once fulfillment or carrier processing has begun.
Additional carrier or re-delivery charges resulting from an incorrect or incomplete address may be the customer's responsibility where permitted by law.
7. Delayed or Lost Shipments
If your shipment has not arrived within the estimated delivery timeframe, please contact us. We will review the tracking information, work with the carrier when necessary, and assist with an appropriate resolution based on the circumstances.
Delivery estimates are not guarantees and may be affected by carrier delays, weather, public holidays, customs processing, or other transportation disruptions.
8. Damaged, Defective, or Incorrect Deliveries
If an item arrives damaged, defective, or incorrect, contact us within 7 calendar days after confirmed delivery. Please include your order number and clear photos of the item, packaging, and shipping label when relevant.
Approved cases are handled under our Return & Refund Policy, including return-shipping assistance when the issue is our responsibility.
9. Policy Updates
We may update this Shipping Policy when our shipping services or operating requirements change. The current version will be posted on this page.
10. Contact Us
If you have questions about shipping or an order in transit, please use our Contact page or the current contact information displayed in the website footer.
This Return & Refund Policy explains when a return is eligible, how to send an item back, who pays return shipping, and how approved refunds are processed.
1. Return Window
You may request an eligible return within 30 days after confirmed delivery. Return requests submitted after the 30-day period are not accepted unless applicable law requires otherwise.
2. Return Eligibility
To qualify for a standard return, the item must generally be:
- Unused, unwashed, and in its original condition.
- Returned with the original packaging, tags, accessories, manuals, and other included components, when applicable.
- Not specifically identified as final sale or non-returnable before purchase.
Products that show use, alteration, avoidable damage, missing components, or other conditions outside the eligibility requirements may be ineligible for a refund.
3. Product-Specific Non-Returnable Items
Some products may be non-returnable for hygiene, safety, customization, final-sale, or other product-specific reasons. Any such restriction will be disclosed on the product page or before purchase when applicable.
4. No Direct Exchanges
We do not provide direct exchange service. If you want a different item, size, color, model, or version, return the eligible original item under this Policy and place a new order separately.
5. How to Start a Return
Returns are handled by mail. Before sending an item back, contact our customer support team through the Contact page or the current contact information displayed in the website footer. Please provide:
- Your order number.
- The item or items you want to return.
- The reason for the return.
Returns sent without required return authorization may be delayed or refused.
6. Prepaid Return Label and Return Shipping Cost
For eligible mail returns, a prepaid return label is included in the package.
For a standard return made for customer-choice reasons, the actual carrier postage charged for use of the prepaid return label will be deducted from the approved refund. We do not charge a separate restocking fee.
If the return is required because the item arrived damaged, defective, or incorrect and the claim is approved, we cover the return-label cost.
If you choose not to use the provided label when an alternative return method is authorized, use a trackable shipping service and keep your shipping receipt until the return is completed.
7. Original Shipping Charges
Original outbound shipping charges are non-refundable for standard customer-choice returns, except where required by law. If the return results from an approved damaged, defective, or incorrect item, applicable shipping charges will be handled as part of the resolution.
8. Refund Review and Processing
After the returned item is received, we inspect it and notify you whether the refund is approved.
If approved, the refund is issued to the original payment method. We generally process an approved refund within 1–3 business days. After the refund is issued, your bank or card provider may require an additional 5–10 business days to post the funds to your account.
9. Damaged, Defective, or Incorrect Items
If an item arrives damaged, defective, or incorrect, contact us within 7 calendar days after confirmed delivery. Include your order number and clear photos of the item, packaging, and shipping label when relevant.
After review, we will provide an appropriate resolution. When a return is required for an approved claim, we cover the return shipping cost.
10. Refused or Undeliverable Shipments
If a shipment is refused or returned because of incorrect or incomplete customer-provided shipping information, actual carrier return, re-delivery, or related shipping charges may be deducted from an otherwise eligible refund where permitted by law.
11. Policy Updates
We may update this Return & Refund Policy when our return procedures or legal requirements change. The current version will be posted on this page.
12. Contact Us
If you need help with a return or refund, please use our Contact page or the current contact information displayed in the website footer.
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