
Drug-Free Pheromone Comfort for Cats
Product Description
Ceva Feliway Classic Calming Diffuser Refill offers a drug-free way to ease feline stress naturally. Mimicking your cat’s comforting pheromones, it creates security during changes like moving, vet visits, or new pets. One refill works with the Classic diffuser, covering up to 700 square feet, helping reduce scratching, spraying, and hiding behaviors when used where cats spend most time daily comfort.
Benefits
·Drug-Free Calm: Provides gentle, non-medicated calming support that helps cats feel safe and relaxed daily at home.
·Reduces Stress Behaviors: Helps minimize scratching, urine spraying, and hiding by promoting a consistent, reassuring home environment indoors.
·Natural Pheromone Mimicry: Mimics natural feline pheromones to communicate comfort, familiarity, and security throughout your living space.
·Wide Area Coverage: Each refill effectively covers up to 700 square feet when placed correctly in main rooms.
Ingredients
Analogue of Feline Facial Pheromone and Excipients.
Composition Table
Component |
Concentration |
Analogue of Feline Facial Pheromone |
2% |
Excipients |
q.s. to 100 g |
How to Use
Usage Instructions
·Easy Installation: Screw refill vial onto diffuser unit and plug into outlet where your cat spends time.
·Correct Placement: Avoid placing diffuser behind furniture to ensure proper pheromone circulation and optimal calming effectiveness.
·Continuous Use: Keep diffuser plugged in continuously to maintain consistent calming support for your cat daily.
·Coverage Area: One diffuser covers up to 700 square feet effectively in a single living space.
·Refill Duration: Each refill vial provides continuous calming benefits for up to thirty days of use.
·Multiple Diffusers: Use additional diffusers in multi-story homes to ensure calming coverage on every level.
Additional Information
Precautions
·Caged Birds Warning: Do not use diffuser in rooms with caged birds due to their sensitive respiratory systems.
·Electrical Safety: Use only properly functioning 120-volt outlets and never operate with extension cords adapters or converters.
·Indicator Light Check: If indicator light fails to illuminate test outlet with another working device like a lamp.
·Customer Support: Contact FELIWAY product support if diffuser light remains off after confirming outlet functions properly fully.
·Ingestion Hazard: Harmful or fatal if swallowed seek medical help right away and do not induce vomiting ever.
·Child Safety: Keep product out of reach of children and read all labels before use carefully always.
Shipping & Return
We offer ground, express, priority, and international delivery; see our shipping policy for details.
For return instructions or product concerns, please refer to our detailed refund policy.
Frequently Asked Questions
Q1: What is Ceva Feliway Classic Calming Diffuser Refill for Cats used for?
Ans: Ceva Feliway Classic Calming Diffuser Refill is used to help reduce common signs of stress in cats. It supports calm behavior during changes like moving, vet visits, or new pets. It helps reduce scratching, urine spraying, and hiding by creating a sense of comfort.
Q2: How does Ceva Feliway Classic Calming Diffuser Refill work?
Ans: Ceva Feliway Classic Calming Diffuser Refill works by mimicking a cat’s natural facial pheromones. These pheromones help cats feel secure and familiar in their environment. The diffuser releases them continuously to promote calm behavior without using any medication.
Q3: How long does Feliway Classic Calming Diffuser Refill last and what area does it cover?
Ans: Each refill vial lasts for up to thirty days when used continuously. One diffuser covers an area of up to 700 square feet. For multi-story homes, more than one diffuser may be needed to ensure proper coverage on every level.
Q4: How should the Feliway Classic Calming Diffuser Refill for Cats be installed for best results?
Ans: The refill vial should be screwed onto the diffuser unit and plugged into an electric socket. It should be placed in a room where the cat spends most time. The diffuser should not be placed behind furniture to avoid reduced pheromone circulation.
Q5: What precautions should be followed while using the Feliway Classic Calming Diffuser Refill?
Ans: The diffuser should not be used in rooms with caged birds due to sensitive respiratory systems. It must only be used in properly working 120-volt outlets. Keep it out of reach of children. The product is harmful if swallowed and medical help is required immediately.
This Shipping Policy explains how orders are processed, shipped, tracked, and delivered.
1. Shipping Origin and Fulfillment
Orders are dispatched from our U.S.-based fulfillment center. We deliver to eligible addresses within the United States and to eligible international destinations shown at checkout.
If a destination, shipping service, or product is not eligible for delivery, checkout will not offer that shipping option.
2. Order Processing Time
Orders are generally processed within 1–5 business days before shipment. Processing time is separate from carrier transit time.
Our order cut-off time is 6:00 PM Pacific Time (PT). Orders placed after the cut-off time, on weekends, or on applicable holidays begin processing on the next business day.
Processing may include order verification and preparation for shipment.
3. U.S. Shipping Methods, Costs, and Transit Times
For eligible U.S. addresses, our current shipping options are:
- Priority Shipping: $5.99 — estimated carrier transit time of 1–2 business days after shipment.
- Standard Shipping: $2.99 — estimated carrier transit time of 3–6 business days after shipment.
- Free Shipping: $0 — estimated carrier transit time of 5–8 business days after shipment.
Total estimated delivery time includes both the 1–5 business day processing period and the applicable carrier transit time. The shipping service, cost, and delivery estimate available for your order are shown at checkout before payment.
4. International Shipping
We ship to eligible international destinations. Available international shipping services, shipping charges, and estimated delivery times vary by destination and are displayed at checkout.
For eligible international orders, applicable import duties and taxes are calculated and collected at checkout where required. When these charges apply, the order is shipped on a duties-and-taxes-paid basis so that the same import charges should not be collected again at delivery.
International delivery estimates may be affected by carrier operations, customs processing, local holidays, weather, or other events outside normal transit conditions.
5. Tracking
When tracking is available, you will receive shipment confirmation with tracking information after the order has shipped. Please allow up to 48 hours for tracking information to become active after the carrier receives the shipment.
6. Address Accuracy and Changes
Please review your shipping address carefully before submitting an order. If you notice an address error, contact us as soon as possible. We will try to help before shipment, but an address change cannot be guaranteed once fulfillment or carrier processing has begun.
Additional carrier or re-delivery charges resulting from an incorrect or incomplete address may be the customer's responsibility where permitted by law.
7. Delayed or Lost Shipments
If your shipment has not arrived within the estimated delivery timeframe, please contact us. We will review the tracking information, work with the carrier when necessary, and assist with an appropriate resolution based on the circumstances.
Delivery estimates are not guarantees and may be affected by carrier delays, weather, public holidays, customs processing, or other transportation disruptions.
8. Damaged, Defective, or Incorrect Deliveries
If an item arrives damaged, defective, or incorrect, contact us within 7 calendar days after confirmed delivery. Please include your order number and clear photos of the item, packaging, and shipping label when relevant.
Approved cases are handled under our Return & Refund Policy, including return-shipping assistance when the issue is our responsibility.
9. Policy Updates
We may update this Shipping Policy when our shipping services or operating requirements change. The current version will be posted on this page.
10. Contact Us
If you have questions about shipping or an order in transit, please use our Contact page or the current contact information displayed in the website footer.
This Return & Refund Policy explains when a return is eligible, how to send an item back, who pays return shipping, and how approved refunds are processed.
1. Return Window
You may request an eligible return within 30 days after confirmed delivery. Return requests submitted after the 30-day period are not accepted unless applicable law requires otherwise.
2. Return Eligibility
To qualify for a standard return, the item must generally be:
- Unused, unwashed, and in its original condition.
- Returned with the original packaging, tags, accessories, manuals, and other included components, when applicable.
- Not specifically identified as final sale or non-returnable before purchase.
Products that show use, alteration, avoidable damage, missing components, or other conditions outside the eligibility requirements may be ineligible for a refund.
3. Product-Specific Non-Returnable Items
Some products may be non-returnable for hygiene, safety, customization, final-sale, or other product-specific reasons. Any such restriction will be disclosed on the product page or before purchase when applicable.
4. No Direct Exchanges
We do not provide direct exchange service. If you want a different item, size, color, model, or version, return the eligible original item under this Policy and place a new order separately.
5. How to Start a Return
Returns are handled by mail. Before sending an item back, contact our customer support team through the Contact page or the current contact information displayed in the website footer. Please provide:
- Your order number.
- The item or items you want to return.
- The reason for the return.
Returns sent without required return authorization may be delayed or refused.
6. Prepaid Return Label and Return Shipping Cost
For eligible mail returns, a prepaid return label is included in the package.
For a standard return made for customer-choice reasons, the actual carrier postage charged for use of the prepaid return label will be deducted from the approved refund. We do not charge a separate restocking fee.
If the return is required because the item arrived damaged, defective, or incorrect and the claim is approved, we cover the return-label cost.
If you choose not to use the provided label when an alternative return method is authorized, use a trackable shipping service and keep your shipping receipt until the return is completed.
7. Original Shipping Charges
Original outbound shipping charges are non-refundable for standard customer-choice returns, except where required by law. If the return results from an approved damaged, defective, or incorrect item, applicable shipping charges will be handled as part of the resolution.
8. Refund Review and Processing
After the returned item is received, we inspect it and notify you whether the refund is approved.
If approved, the refund is issued to the original payment method. We generally process an approved refund within 1–3 business days. After the refund is issued, your bank or card provider may require an additional 5–10 business days to post the funds to your account.
9. Damaged, Defective, or Incorrect Items
If an item arrives damaged, defective, or incorrect, contact us within 7 calendar days after confirmed delivery. Include your order number and clear photos of the item, packaging, and shipping label when relevant.
After review, we will provide an appropriate resolution. When a return is required for an approved claim, we cover the return shipping cost.
10. Refused or Undeliverable Shipments
If a shipment is refused or returned because of incorrect or incomplete customer-provided shipping information, actual carrier return, re-delivery, or related shipping charges may be deducted from an otherwise eligible refund where permitted by law.
11. Policy Updates
We may update this Return & Refund Policy when our return procedures or legal requirements change. The current version will be posted on this page.
12. Contact Us
If you need help with a return or refund, please use our Contact page or the current contact information displayed in the website footer.
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