Spot Flat Mouse Frankie with Nip Catnip Toy, Assorted Colors - US 9286
Spot Flat Mouse Frankie with Nip Catnip Toy, Assorted Colors - US 9286
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- We offer worldwide shipping to all countries and regions
- Free shipping is available on all orders
- The return request is submitted within 30 days of confirmed delivery
Fuzzy Catnip and Crinkle Mouse for Cats
Product Description
The Spot Flat Mouse Frankie with Nip from Ethical Pet is a lifelike, fuzzy fur mouse that will delight your cat and make her feel like she's discovered a treasure. Made with a soft outer fabric and filled with catnip and crinkle material, it produces engaging sounds that attract cats. Measuring about 5.5 inches long, it is perfect for swatting, pouncing, chasing, or cuddling alone.
Benefits
- Sparks Hunting Instinct: The lifelike fuzzy mouse switches on your cat's hunting mode for swatting, pouncing, and chasing.
- Catnip Excitement: Catnip filling is irresistible to many cats and helps drive playful, energetic activity.
- Crinkle Sound: The crinkle material adds sound your cat cannot resist, drawing her into repeated play.
- Encourages Exercise: Great for indoor cats to get exercise and satisfy their natural desire to hunt.
- Play Or Cuddle: The cuddly design works well for interactive play or a relaxed solo cuddle session.
- Assorted Colors: The mouse ships in assorted styles and colors, so the look may vary.
Materials Used
The mouse has a soft, lifelike fuzzy fur exterior that is cuddly for cats, filled inside with enticing catnip and crinkle material for stimulation.
How to Use
Specifications
- Length: Approximately 5.5 inches.
- Contents: Catnip and crinkle material.
- Color: Assorted colors and styles.
- Species: Cats.
Usage Instructions
- Toss To Play: Toss the mouse across the floor so your cat can pounce, bat, and chase.
- Interactive Play: Move the mouse to mimic prey and invite your cat into active play.
- Solo Cuddle: Leave the mouse out for a solo cuddle and kick session between play times.
- Supervise Always: Use the toy under supervision and stop play if any part comes loose.
Additional Information
Care Instructions
- Spot Clean: Wipe the mouse gently with a damp cloth, then let it dry completely.
- Do Not Soak: Avoid submerging the mouse in water, as this can damage the fabric and catnip.
- Inspect Regularly: Check the mouse often and remove it if seams open or parts loosen.
- Store Sealed: Keep the mouse in a sealed container between sessions to help preserve the catnip.
Safety Instructions
- Supervised Use: The manufacturer states this toy is intended to be used under supervision during play.
- Remove If Loose: Do not allow your cat to play if any part comes loose or separates.
- Ingestion Risk: Cats can swallow small toy parts, which may cause serious intestinal blockages needing veterinary care.
- Catnip Response Varies: About half of cats do not respond to catnip, and responders show brief behavior changes.
Shipping & Return
We offer ground, express, priority, and international delivery; see our shipping policy for details.
For return instructions or product concerns, please refer to our detailed refund policy.
Frequently Asked Questions
Q1: What is the Spot Flat Mouse Frankie with Nip?
Ans: This realistic, furry mouse cat toy by Ethical Pet has a soft exterior filled with catnip and crinkle material. Its appealing scent and textured sounds are designed to encourage cats to swat, pounce, and chase.
Q2: Does the mouse have catnip and crinkle inside?
Ans: Yes. The mouse has a soft, cuddly outer surface and is filled with enticing catnip and crinkle material inside. The scent of the catnip combined with the crinkle sound encourages lively, engaged play in many cats.
Q3: How big is the Flat Mouse Frankie?
Ans: The Flat Mouse Frankie measures about 5.5 inches in length. Its size allows cats to easily grasp, bat, kick, and carry it. It is suitable for interactive play with you as well as independent solo play.
Q4: Is this toy good for indoor cats?
Ans: Yes. It stimulates active play by encouraging your cat to pounce, bat, and chase, helping indoor cats stay active and satisfy their natural hunting instincts in a safe, engaging way.
Q5: Should I supervise my cat with this toy?
Ans: Yes, the manufacturer recommends supervising your pet while playing with the toy and advises removing it if any parts come loose or detach. Supervision helps prevent pets from chewing off and swallowing pieces.
Q6: What colors does the mouse come in?
Ans: The Flat Mouse Frankie comes in a range of colors and styles, so it might look different from the picture. This variety allows cats to explore different colors while still enjoying the same catnip and crinkle features.
Q7: Why does catnip not affect some cats?
Ans: A cat's response to catnip depends on genetics, with about half of all cats not reacting. Those that do respond usually show short-lived behaviors like relaxation or increased playfulness.
Q8: How do I clean the Flat Mouse Frankie?
Ans: To clean the mouse, gently spot clean it using a damp cloth and let it dry completely before returning it to play. Avoid soaking it, since too much water can damage the fabric and wash out the catnip.
This Shipping Policy explains how orders are processed, shipped, tracked, and delivered.
1. Shipping Origin and Fulfillment
Orders are dispatched from our U.S.-based fulfillment center. We deliver to eligible addresses within the United States and to eligible international destinations shown at checkout.
If a destination, shipping service, or product is not eligible for delivery, checkout will not offer that shipping option.
2. Order Processing Time
Orders are generally processed within 1–5 business days before shipment. Processing time is separate from carrier transit time.
Our order cut-off time is 6:00 PM Pacific Time (PT). Orders placed after the cut-off time, on weekends, or on applicable holidays begin processing on the next business day.
Processing may include order verification and preparation for shipment.
3. U.S. Shipping Methods, Costs, and Transit Times
For eligible U.S. addresses, our current shipping options are:
- Priority Shipping: $5.99 — estimated carrier transit time of 1–2 business days after shipment.
- Standard Shipping: $2.99 — estimated carrier transit time of 3–6 business days after shipment.
- Free Shipping: $0 — estimated carrier transit time of 5–8 business days after shipment.
Total estimated delivery time includes both the 1–5 business day processing period and the applicable carrier transit time. The shipping service, cost, and delivery estimate available for your order are shown at checkout before payment.
4. International Shipping
We ship to eligible international destinations. Available international shipping services, shipping charges, and estimated delivery times vary by destination and are displayed at checkout.
For eligible international orders, applicable import duties and taxes are calculated and collected at checkout where required. When these charges apply, the order is shipped on a duties-and-taxes-paid basis so that the same import charges should not be collected again at delivery.
International delivery estimates may be affected by carrier operations, customs processing, local holidays, weather, or other events outside normal transit conditions.
5. Tracking
When tracking is available, you will receive shipment confirmation with tracking information after the order has shipped. Please allow up to 48 hours for tracking information to become active after the carrier receives the shipment.
6. Address Accuracy and Changes
Please review your shipping address carefully before submitting an order. If you notice an address error, contact us as soon as possible. We will try to help before shipment, but an address change cannot be guaranteed once fulfillment or carrier processing has begun.
Additional carrier or re-delivery charges resulting from an incorrect or incomplete address may be the customer's responsibility where permitted by law.
7. Delayed or Lost Shipments
If your shipment has not arrived within the estimated delivery timeframe, please contact us. We will review the tracking information, work with the carrier when necessary, and assist with an appropriate resolution based on the circumstances.
Delivery estimates are not guarantees and may be affected by carrier delays, weather, public holidays, customs processing, or other transportation disruptions.
8. Damaged, Defective, or Incorrect Deliveries
If an item arrives damaged, defective, or incorrect, contact us within 7 calendar days after confirmed delivery. Please include your order number and clear photos of the item, packaging, and shipping label when relevant.
Approved cases are handled under our Return & Refund Policy, including return-shipping assistance when the issue is our responsibility.
9. Policy Updates
We may update this Shipping Policy when our shipping services or operating requirements change. The current version will be posted on this page.
10. Contact Us
If you have questions about shipping or an order in transit, please use our Contact page or the current contact information displayed in the website footer.
This Return & Refund Policy explains when a return is eligible, how to send an item back, who pays return shipping, and how approved refunds are processed.
1. Return Window
You may request an eligible return within 30 days after confirmed delivery. Return requests submitted after the 30-day period are not accepted unless applicable law requires otherwise.
2. Return Eligibility
To qualify for a standard return, the item must generally be:
- Unused, unwashed, and in its original condition.
- Returned with the original packaging, tags, accessories, manuals, and other included components, when applicable.
- Not specifically identified as final sale or non-returnable before purchase.
Products that show use, alteration, avoidable damage, missing components, or other conditions outside the eligibility requirements may be ineligible for a refund.
3. Product-Specific Non-Returnable Items
Some products may be non-returnable for hygiene, safety, customization, final-sale, or other product-specific reasons. Any such restriction will be disclosed on the product page or before purchase when applicable.
4. No Direct Exchanges
We do not provide direct exchange service. If you want a different item, size, color, model, or version, return the eligible original item under this Policy and place a new order separately.
5. How to Start a Return
Returns are handled by mail. Before sending an item back, contact our customer support team through the Contact page or the current contact information displayed in the website footer. Please provide:
- Your order number.
- The item or items you want to return.
- The reason for the return.
Returns sent without required return authorization may be delayed or refused.
6. Prepaid Return Label and Return Shipping Cost
For eligible mail returns, a prepaid return label is included in the package.
For a standard return made for customer-choice reasons, the actual carrier postage charged for use of the prepaid return label will be deducted from the approved refund. We do not charge a separate restocking fee.
If the return is required because the item arrived damaged, defective, or incorrect and the claim is approved, we cover the return-label cost.
If you choose not to use the provided label when an alternative return method is authorized, use a trackable shipping service and keep your shipping receipt until the return is completed.
7. Original Shipping Charges
Original outbound shipping charges are non-refundable for standard customer-choice returns, except where required by law. If the return results from an approved damaged, defective, or incorrect item, applicable shipping charges will be handled as part of the resolution.
8. Refund Review and Processing
After the returned item is received, we inspect it and notify you whether the refund is approved.
If approved, the refund is issued to the original payment method. We generally process an approved refund within 1–3 business days. After the refund is issued, your bank or card provider may require an additional 5–10 business days to post the funds to your account.
9. Damaged, Defective, or Incorrect Items
If an item arrives damaged, defective, or incorrect, contact us within 7 calendar days after confirmed delivery. Include your order number and clear photos of the item, packaging, and shipping label when relevant.
After review, we will provide an appropriate resolution. When a return is required for an approved claim, we cover the return shipping cost.
10. Refused or Undeliverable Shipments
If a shipment is refused or returned because of incorrect or incomplete customer-provided shipping information, actual carrier return, re-delivery, or related shipping charges may be deducted from an otherwise eligible refund where permitted by law.
11. Policy Updates
We may update this Return & Refund Policy when our return procedures or legal requirements change. The current version will be posted on this page.
12. Contact Us
If you need help with a return or refund, please use our Contact page or the current contact information displayed in the website footer.
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