Epi-Soothe Cream Rinse - US 4733
Epi-Soothe Cream Rinse - US 4733
- 3 sold in last 10 hours
Couldn't load pickup availability
- 3 customers are viewing this product
- We offer worldwide shipping to all countries and regions
- Free shipping is available on all orders
- The return request is submitted within 30 days of confirmed delivery
Restore Comfort and Shine to Your Pet’s Coat
Product Description
Epi-Soothe Conditioner gently soothes itching caused by dry, sensitive skin while restoring natural moisture and oils. This creamy formula makes your pet’s coat more manageable, reduces static, and prevents tangles. With regular use after bathing with Epi-Soothe Shampoo, it improves coat health and adds a radiant, high-shine finish, keeping dogs, cats, and horses looking and feeling their best.
Benefits
- Soothes Dry Skin: Relieves itching and discomfort associated with dry, sensitive skin, providing pets instant soothing relief.
- Restores Natural Oils: Replenishes essential skin oils, improving moisture balance and making the hair coat softer and manageable.
- Enhances Coat Health: Adds shine and vitality to the coat, promoting a healthier, well-groomed appearance in pets.
- Reduces Static and Tangling: Minimizes static electricity while gently detangling hair, preventing knots and making grooming easier.
- Antipruritic Oatmeal Formula: Contains oatmeal to relieve itchiness, calm irritated skin, and provide long-lasting moisturizing comfort.
Ingredients
Propylene glycol, water, natural colloidal oatmeal, glycerin, cetrimonium chloride, lactic acid, DMDM hydantoin, benzalkonium chloride, polyquaternium-10, fragrance, and Kathon CG.
How to Use
Directions for Use
- Shake Well Before Use: Shake the conditioner bottle thoroughly to ensure ingredients are fully blended for best performance.
- Wet Coat Thoroughly: Use warm water to wet your pet’s coat completely before applying shampoo for optimal results.
- Apply and Lather: Apply enough Epi-Soothe Shampoo to create a rich, luxurious lather over the wet coat.
- Rinse and Repeat: Rinse the shampoo completely, and repeat if necessary to cleanse sensitive or dry skin deeply.
- Massage Into Coat: Massage Epi-Soothe Conditioner into the wet coat, covering all areas for effective skin soothing.
- Allow Conditioner to Work: Leave the conditioner on for 5–10 minutes to moisturize, soothe itching, and detangle the coat thoroughly.
- Rinse: Rinse with clean water until all Epi-Soothe cream is removed, leaving the coat soft, smooth, and shiny.
- Frequency of Use: Use daily or as directed by your veterinarian to maintain healthy skin and a shiny coat.
Precautions
- Keep Out of Reach: Store the product safely away from children to prevent accidental ingestion or misuse by them.
- Wash Hands After Use: Always wash your hands thoroughly after applying to avoid transferring product to eyes or mouth.
- For Animal Use Only: This product is intended exclusively for pets and should never be used on humans.
- External Use Only: Apply only to the animal’s coat and skin; avoid ingestion or internal application.
- Avoid Sensitive Areas: Keep away from eyes, nose, mouth, and other mucous membranes to stop irritation.
- Not for Eye Use: Do not use this product on or near the eyes; it is unsafe for optic use.
- Stop Usage if Irritation Occurs: Stop use immediately if skin irritation develops or worsens, and consult your veterinarian promptly.
- Follow Flea Treatment Instructions: If using topical flea and tick products, follow package bathing instructions carefully to avoid complications.
Storage Instructions
- Temperature Control: Store at room temperature between fifty nine and eighty six degrees Fahrenheit to maintain product stability.
Possible Side Effects
- Eye Irritation: Avoid contact with eyes or mucous membranes as irritation may occur if accidental exposure happens.
- Skin Reaction: If skin irritation develops, stop use immediately and consult your veterinarian promptly.
Shipping & Return
We offer ground, express, priority, and international delivery; see our shipping policy for details.
For return instructions or product concerns, please refer to our detailed refund policy.
Frequently Asked Questions
Q1: How does Virbac Epi-Soothe Pet Cream Rinse help with my pet’s dry skin?
Ans: The Virbac Epi-Soothe Pet Cream Rinse gently soothes itching caused by dry, sensitive skin. Its creamy formula restores natural moisture and oils, making your pet’s coat more manageable while reducing irritation and providing instant relief for discomfort.
Q2: Can I use Epi-Soothe Conditioner after every bath for dogs or cats?
Ans: Yes, the Epi-Soothe Moisturizing Conditioner works best when applied after bathing with Epi-Soothe Shampoo. It can be used daily or as directed by a veterinarian, helping maintain coat health, prevent tangles, and improve overall shine.
Q3: Will the Virbac Epi-Soothe Cream Rinse help reduce tangles and static in my pet’s hair?
Ans: Yes, this Virbac Epi-Soothe Cream Rinse minimizes static electricity while gently detangling your pet’s coat. Its oatmeal-based formula restores natural oils and moisturizes, leaving the hair smooth, shiny, and easy to groom every time.
Q4: Is Virbac Epi-Soothe Pet Conditioner safe for cats, dogs, and horses?
Ans: Yes, the Virbac Epi-Soothe Pet Hair Conditioner is safe for dogs, cats, and horses. It is for external use only, so avoid eyes or mucous membranes. Always follow bathing instructions and stop use if irritation occurs.
This Shipping Policy explains how orders are processed, shipped, tracked, and delivered.
1. Shipping Origin and Fulfillment
Orders are dispatched from our U.S.-based fulfillment center. We deliver to eligible addresses within the United States and to eligible international destinations shown at checkout.
If a destination, shipping service, or product is not eligible for delivery, checkout will not offer that shipping option.
2. Order Processing Time
Orders are generally processed within 1–5 business days before shipment. Processing time is separate from carrier transit time.
Our order cut-off time is 6:00 PM Pacific Time (PT). Orders placed after the cut-off time, on weekends, or on applicable holidays begin processing on the next business day.
Processing may include order verification and preparation for shipment.
3. U.S. Shipping Methods, Costs, and Transit Times
For eligible U.S. addresses, our current shipping options are:
- Priority Shipping: $5.99 — estimated carrier transit time of 1–2 business days after shipment.
- Standard Shipping: $2.99 — estimated carrier transit time of 3–6 business days after shipment.
- Free Shipping: $0 — estimated carrier transit time of 5–8 business days after shipment.
Total estimated delivery time includes both the 1–5 business day processing period and the applicable carrier transit time. The shipping service, cost, and delivery estimate available for your order are shown at checkout before payment.
4. International Shipping
We ship to eligible international destinations. Available international shipping services, shipping charges, and estimated delivery times vary by destination and are displayed at checkout.
For eligible international orders, applicable import duties and taxes are calculated and collected at checkout where required. When these charges apply, the order is shipped on a duties-and-taxes-paid basis so that the same import charges should not be collected again at delivery.
International delivery estimates may be affected by carrier operations, customs processing, local holidays, weather, or other events outside normal transit conditions.
5. Tracking
When tracking is available, you will receive shipment confirmation with tracking information after the order has shipped. Please allow up to 48 hours for tracking information to become active after the carrier receives the shipment.
6. Address Accuracy and Changes
Please review your shipping address carefully before submitting an order. If you notice an address error, contact us as soon as possible. We will try to help before shipment, but an address change cannot be guaranteed once fulfillment or carrier processing has begun.
Additional carrier or re-delivery charges resulting from an incorrect or incomplete address may be the customer's responsibility where permitted by law.
7. Delayed or Lost Shipments
If your shipment has not arrived within the estimated delivery timeframe, please contact us. We will review the tracking information, work with the carrier when necessary, and assist with an appropriate resolution based on the circumstances.
Delivery estimates are not guarantees and may be affected by carrier delays, weather, public holidays, customs processing, or other transportation disruptions.
8. Damaged, Defective, or Incorrect Deliveries
If an item arrives damaged, defective, or incorrect, contact us within 7 calendar days after confirmed delivery. Please include your order number and clear photos of the item, packaging, and shipping label when relevant.
Approved cases are handled under our Return & Refund Policy, including return-shipping assistance when the issue is our responsibility.
9. Policy Updates
We may update this Shipping Policy when our shipping services or operating requirements change. The current version will be posted on this page.
10. Contact Us
If you have questions about shipping or an order in transit, please use our Contact page or the current contact information displayed in the website footer.
This Return & Refund Policy explains when a return is eligible, how to send an item back, who pays return shipping, and how approved refunds are processed.
1. Return Window
You may request an eligible return within 30 days after confirmed delivery. Return requests submitted after the 30-day period are not accepted unless applicable law requires otherwise.
2. Return Eligibility
To qualify for a standard return, the item must generally be:
- Unused, unwashed, and in its original condition.
- Returned with the original packaging, tags, accessories, manuals, and other included components, when applicable.
- Not specifically identified as final sale or non-returnable before purchase.
Products that show use, alteration, avoidable damage, missing components, or other conditions outside the eligibility requirements may be ineligible for a refund.
3. Product-Specific Non-Returnable Items
Some products may be non-returnable for hygiene, safety, customization, final-sale, or other product-specific reasons. Any such restriction will be disclosed on the product page or before purchase when applicable.
4. No Direct Exchanges
We do not provide direct exchange service. If you want a different item, size, color, model, or version, return the eligible original item under this Policy and place a new order separately.
5. How to Start a Return
Returns are handled by mail. Before sending an item back, contact our customer support team through the Contact page or the current contact information displayed in the website footer. Please provide:
- Your order number.
- The item or items you want to return.
- The reason for the return.
Returns sent without required return authorization may be delayed or refused.
6. Prepaid Return Label and Return Shipping Cost
For eligible mail returns, a prepaid return label is included in the package.
For a standard return made for customer-choice reasons, the actual carrier postage charged for use of the prepaid return label will be deducted from the approved refund. We do not charge a separate restocking fee.
If the return is required because the item arrived damaged, defective, or incorrect and the claim is approved, we cover the return-label cost.
If you choose not to use the provided label when an alternative return method is authorized, use a trackable shipping service and keep your shipping receipt until the return is completed.
7. Original Shipping Charges
Original outbound shipping charges are non-refundable for standard customer-choice returns, except where required by law. If the return results from an approved damaged, defective, or incorrect item, applicable shipping charges will be handled as part of the resolution.
8. Refund Review and Processing
After the returned item is received, we inspect it and notify you whether the refund is approved.
If approved, the refund is issued to the original payment method. We generally process an approved refund within 1–3 business days. After the refund is issued, your bank or card provider may require an additional 5–10 business days to post the funds to your account.
9. Damaged, Defective, or Incorrect Items
If an item arrives damaged, defective, or incorrect, contact us within 7 calendar days after confirmed delivery. Include your order number and clear photos of the item, packaging, and shipping label when relevant.
After review, we will provide an appropriate resolution. When a return is required for an approved claim, we cover the return shipping cost.
10. Refused or Undeliverable Shipments
If a shipment is refused or returned because of incorrect or incomplete customer-provided shipping information, actual carrier return, re-delivery, or related shipping charges may be deducted from an otherwise eligible refund where permitted by law.
11. Policy Updates
We may update this Return & Refund Policy when our return procedures or legal requirements change. The current version will be posted on this page.
12. Contact Us
If you need help with a return or refund, please use our Contact page or the current contact information displayed in the website footer.
Customer reviews
See what customers are saying about this product.