Douxo S3 SEB Odor-Control Seboregulating Dog & Cat Mousse (5.1 oz) - US 4922
Douxo S3 SEB Odor-Control Seboregulating Dog & Cat Mousse (5.1 oz) - US 4922
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- The return request is submitted within 30 days of confirmed delivery
Odor Control Mousse for Dogs and Cats
Product Description
DOUXO S3 SEB Odor-Control Seboregulating Mousse is a leave-on mousse for dogs and cats with oily to flaky skin. It helps control dandruff and odor by supporting sebum regulation and maintaining skin hydration. Formulated with Ophytrium 0.5% and Seboliance, it supports the skin ecosystem and coat quality. Apply to a dry, brushed coat, massage into the skin, then let air dry with no rinsing.
Benefits
- Odor Control: Helps control odor by supporting sebum regulation in pets with oily to flaky skin.
- Dandruff Support: Helps control dandruff and reduce flaky buildup while supporting a cleaner skin feel.
- Sebum Balance: Helps normalize excess oils in pets with seborrheic skin conditions and oily coats.
- Skin Ecosystem: Supports the skin ecosystem with Ophytrium and Seboliance during leave-on care routines.
- Coat Finish: Helps detangle the coat and supports a soft, shiny finish after air drying.
Ingredients
Active Ingredients: Ophytrium 0.5%
Inactive Ingredients: Water, phenoxyethanol, sodium lauroyl sarcosinate, Seboliance (punica granatum extract), pentavitin (saccharide isomerate), panthenol, hydrolyzed oats, coco+vanilla hypoallergenic fragrance, butylene glycol, PEG-40 hydrogenated castor oil, citric acid, sodium hydroxide.
How to Use
Directions for Use
- Brush Coat: Apply to a brushed, dry coat to help the mousse reach the skin.
- Massage In: Massage onto the problem area until the mousse reaches the skin surface.
- Repeat Body: Repeat over the body as needed while avoiding the eyes and mouth.
- Air Dry: Do not rinse. Let the mousse air dry fully before brushing the coat.
- Wash Hands: Wash hands after application to reduce accidental transfer to eyes or mouth.
Recommended-Dosage Chart
Pet Weight |
Recommended Dose |
Cat or dog 13 lb or less |
1 pump per 2 lb body weight |
Dog over 13 lb |
1 pump per 4 lb body weight |
Long and/or thick fur |
Double the dosage |
Recommended schedule: Apply every 2 to 3 days for 3 weeks, or as directed by your veterinarian.
Additional Information
Precautions
- External Use Only: Use only on external skin and coat areas of dogs and cats.
- Avoid Eye Contact: Avoid contact with eyes during application to reduce irritation risk.
- Rinse If Exposed: If product contacts eyes, rinse thoroughly and consult your veterinarian promptly.
- Stop If Irritated: Discontinue use if skin irritation occurs or increases, then consult your veterinarian.
- Child Safety: Keep out of reach of children to prevent accidental exposure or misuse.
Storage Information
- Room Temperature: Store at room temperature to help maintain product stability and intended performance.
- Tightly Closed: Keep the container tightly closed between uses to prevent contamination and drying.
- Do Not Freeze: Protect from freezing to help preserve texture and dispensing consistency.
- Dry Location: Store in a dry place away from excess humidity and direct water exposure.
- Safe Placement: Store securely out of reach of children and pets when not in use.
Shipping & Return
We offer ground, express, priority, and international delivery; see our shipping policy for details.
For return instructions or product concerns, please refer to our detailed refund policy.
Frequently Asked Questions
Q1: What skin concerns does DOUXO S3 SEB Mousse help manage?
Ans: This leave-on mousse is designed for dogs and cats with oily to flaky skin. It helps control dandruff and odor by regulating sebum production, maintaining skin hydration, and improving coat manageability during routine topical care.
Q2: Is this a leave-on product or should I rinse it out?
Ans: This is a leave-on mousse and should not be rinsed. Apply it to a brushed, dry coat, massage until it reaches the skin, then allow it to air dry fully. Brush afterward to support a soft, clean finish.
Q3: What is the active ingredient in this mousse?
Ans: The active ingredient is Ophytrium 0.5%. The formula also includes Seboliance (punica granatum extract) among inactive ingredients, along with skin and coat support ingredients such as panthenol, hydrolyzed oats, and pentavitin.
Q4: How often should I apply the mousse for best results?
Ans: The recommended schedule is applying every 2 to 3 days for 3 weeks, or as directed by your veterinarian. Your veterinarian may adjust the frequency and duration depending on your pet’s seborrheic skin condition and response.
Q5: How much mousse should I use for pets up to 13 lb?
Ans: For cats or dogs 13 lb or less, use 1 pump per 2 lb of body weight. Apply to a dry, brushed coat and massage into the problem area until the mousse reaches the skin, then expand coverage.
Q6: How much mousse should I use for dogs over 13 lb?
Ans: For dogs over 13 lb, use 1 pump per 4 lb of body weight. If your dog has long or thick fur, the directions allow doubling the dosage to help ensure the mousse reaches the skin properly.
Q7: Where should I avoid applying this mousse?
Ans: Avoid applying near the eyes and mouth. If accidental eye contact occurs, rinse thoroughly and contact your veterinarian for guidance. Apply only to the coat and skin areas intended for topical hygiene and seborrheic care.
Q8: Can I use a shampoo along with this mousse?
Ans: Yes. If cleansing is needed, a compatible seborrhea-focused shampoo may be used as part of your pet’s routine, and your veterinarian can advise on combining bathing with leave-on mousse applications for ongoing skin management.
This Shipping Policy explains how orders are processed, shipped, tracked, and delivered.
1. Shipping Origin and Fulfillment
Orders are dispatched from our U.S.-based fulfillment center. We deliver to eligible addresses within the United States and to eligible international destinations shown at checkout.
If a destination, shipping service, or product is not eligible for delivery, checkout will not offer that shipping option.
2. Order Processing Time
Orders are generally processed within 1–5 business days before shipment. Processing time is separate from carrier transit time.
Our order cut-off time is 6:00 PM Pacific Time (PT). Orders placed after the cut-off time, on weekends, or on applicable holidays begin processing on the next business day.
Processing may include order verification and preparation for shipment.
3. U.S. Shipping Methods, Costs, and Transit Times
For eligible U.S. addresses, our current shipping options are:
- Priority Shipping: $5.99 — estimated carrier transit time of 1–2 business days after shipment.
- Standard Shipping: $2.99 — estimated carrier transit time of 3–6 business days after shipment.
- Free Shipping: $0 — estimated carrier transit time of 5–8 business days after shipment.
Total estimated delivery time includes both the 1–5 business day processing period and the applicable carrier transit time. The shipping service, cost, and delivery estimate available for your order are shown at checkout before payment.
4. International Shipping
We ship to eligible international destinations. Available international shipping services, shipping charges, and estimated delivery times vary by destination and are displayed at checkout.
For eligible international orders, applicable import duties and taxes are calculated and collected at checkout where required. When these charges apply, the order is shipped on a duties-and-taxes-paid basis so that the same import charges should not be collected again at delivery.
International delivery estimates may be affected by carrier operations, customs processing, local holidays, weather, or other events outside normal transit conditions.
5. Tracking
When tracking is available, you will receive shipment confirmation with tracking information after the order has shipped. Please allow up to 48 hours for tracking information to become active after the carrier receives the shipment.
6. Address Accuracy and Changes
Please review your shipping address carefully before submitting an order. If you notice an address error, contact us as soon as possible. We will try to help before shipment, but an address change cannot be guaranteed once fulfillment or carrier processing has begun.
Additional carrier or re-delivery charges resulting from an incorrect or incomplete address may be the customer's responsibility where permitted by law.
7. Delayed or Lost Shipments
If your shipment has not arrived within the estimated delivery timeframe, please contact us. We will review the tracking information, work with the carrier when necessary, and assist with an appropriate resolution based on the circumstances.
Delivery estimates are not guarantees and may be affected by carrier delays, weather, public holidays, customs processing, or other transportation disruptions.
8. Damaged, Defective, or Incorrect Deliveries
If an item arrives damaged, defective, or incorrect, contact us within 7 calendar days after confirmed delivery. Please include your order number and clear photos of the item, packaging, and shipping label when relevant.
Approved cases are handled under our Return & Refund Policy, including return-shipping assistance when the issue is our responsibility.
9. Policy Updates
We may update this Shipping Policy when our shipping services or operating requirements change. The current version will be posted on this page.
10. Contact Us
If you have questions about shipping or an order in transit, please use our Contact page or the current contact information displayed in the website footer.
This Return & Refund Policy explains when a return is eligible, how to send an item back, who pays return shipping, and how approved refunds are processed.
1. Return Window
You may request an eligible return within 30 days after confirmed delivery. Return requests submitted after the 30-day period are not accepted unless applicable law requires otherwise.
2. Return Eligibility
To qualify for a standard return, the item must generally be:
- Unused, unwashed, and in its original condition.
- Returned with the original packaging, tags, accessories, manuals, and other included components, when applicable.
- Not specifically identified as final sale or non-returnable before purchase.
Products that show use, alteration, avoidable damage, missing components, or other conditions outside the eligibility requirements may be ineligible for a refund.
3. Product-Specific Non-Returnable Items
Some products may be non-returnable for hygiene, safety, customization, final-sale, or other product-specific reasons. Any such restriction will be disclosed on the product page or before purchase when applicable.
4. No Direct Exchanges
We do not provide direct exchange service. If you want a different item, size, color, model, or version, return the eligible original item under this Policy and place a new order separately.
5. How to Start a Return
Returns are handled by mail. Before sending an item back, contact our customer support team through the Contact page or the current contact information displayed in the website footer. Please provide:
- Your order number.
- The item or items you want to return.
- The reason for the return.
Returns sent without required return authorization may be delayed or refused.
6. Prepaid Return Label and Return Shipping Cost
For eligible mail returns, a prepaid return label is included in the package.
For a standard return made for customer-choice reasons, the actual carrier postage charged for use of the prepaid return label will be deducted from the approved refund. We do not charge a separate restocking fee.
If the return is required because the item arrived damaged, defective, or incorrect and the claim is approved, we cover the return-label cost.
If you choose not to use the provided label when an alternative return method is authorized, use a trackable shipping service and keep your shipping receipt until the return is completed.
7. Original Shipping Charges
Original outbound shipping charges are non-refundable for standard customer-choice returns, except where required by law. If the return results from an approved damaged, defective, or incorrect item, applicable shipping charges will be handled as part of the resolution.
8. Refund Review and Processing
After the returned item is received, we inspect it and notify you whether the refund is approved.
If approved, the refund is issued to the original payment method. We generally process an approved refund within 1–3 business days. After the refund is issued, your bank or card provider may require an additional 5–10 business days to post the funds to your account.
9. Damaged, Defective, or Incorrect Items
If an item arrives damaged, defective, or incorrect, contact us within 7 calendar days after confirmed delivery. Include your order number and clear photos of the item, packaging, and shipping label when relevant.
After review, we will provide an appropriate resolution. When a return is required for an approved claim, we cover the return shipping cost.
10. Refused or Undeliverable Shipments
If a shipment is refused or returned because of incorrect or incomplete customer-provided shipping information, actual carrier return, re-delivery, or related shipping charges may be deducted from an otherwise eligible refund where permitted by law.
11. Policy Updates
We may update this Return & Refund Policy when our return procedures or legal requirements change. The current version will be posted on this page.
12. Contact Us
If you need help with a return or refund, please use our Contact page or the current contact information displayed in the website footer.
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