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Dialix Oxalate Plus Advanced Urinary Tract Support Chews for Dogs & Cats (30 chews) - US 0825

Dialix Oxalate Plus Advanced Urinary Tract Support Chews for Dogs & Cats (30 chews) - US 0825

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Alkalizing Chews That Fight Oxalate & Crystal Formation

Product Description

Dialix Oxalate Plus by VetNova is an advanced urinary tract supplement for dogs and cats formulated to support a healthy bladder and reduce crystal formation. Its unique blend of potassium citrate, glucosamine HCl, omega-3 fatty acids, Taraxacum officinale, and vitamin B6 works to alkalinize urine, chelate calcium, and protect the bladder lining.

Benefits

  • Reduces Crystal Formation: Potassium citrate chelates calcium and alkalinizes urine to help reduce formation of calcium oxalate, urate, and cystine uroliths.
  • Protects Bladder Lining: Glucosamine HCl helps maintain the protective mucous membrane of the bladder wall, supporting overall bladder health.
  • Supports Urinary pH Balance: Potassium citrate provides an alkalinizing effect that helps manage crystals and uroliths where an elevated urinary pH is desired.
  • Urinary & Renal Protection: Omega-3 fatty acids provide urinary and renal protective action, supporting a healthy urinary tract in dogs and cats.
  • Natural Diuretic Support: Taraxacum officinale (dandelion root) acts as a diuretic that increases urinary volume while preserving potassium levels in the body.
  • Animal Protein-Free Formula: Free of ingredients of animal origin, making these chews suitable for dogs and cats with sensitivity to animal protein.

Ingredients

Active Ingredients

Potassium Citrate 400 mg, Glucosamine HCI 125 mg, Yielding potassium 152 mg, Omega 3 fatty acids 106.3 mg, Taraxacum officinale root powder 50 mg, Pyridoxine HCl (Vitamin B6) 1 mg, EPA 63.6 mg, and DHA 42.7 mg.

Inactive Ingredients:

Fish oil, glycerin, macrogol, maize starch, magnesium stearate, mixed tocopherols, molasses, pork digest, vegetable fat, rosemary extract, sucrose, vegetable fiber, and vegetarian beef flavor.

How to Use

Dosage and Administration Instructions

  • Weight-Based Dosing: Give 1 chew for every 10 lbs of body weight every 12 to 24 hours, adjusting under veterinary advice.
  • Daily Maximum Limit: Do not exceed 4.5 chews per day, regardless of the pet's body weight or breed.
  • Adjust for Urinary pH: Dosing may be adjusted by your veterinarian to reach and/or maintain the desired urine pH for optimal results.
  • Recommended Duration: The suggested period of continuous use is up to 6 months, under the supervision of a veterinarian.
  • Fresh Water Access: Ensure your pet has access to fresh water throughout the supplementation period.

Additional Information

Precautions

  • Veterinary Consultation Required: Consult your vet before using this chew and follow their specific recommendations for your pet.
  • Discontinue If Condition Worsens: If the animal's condition does not improve or worsens after use, stop administration immediately and contact your veterinarian.
  • For Animal Use Only: This product is strictly for use in dogs and cats only; keep out of reach of children and other animals.
  • Accidental Overdose: If too much is taken by mistake, contact a doctor or vet right away for advice.

Shipping & Return

We offer ground, express, priority, and international delivery; see our shipping policy for details.

For return instructions or product concerns, please refer to our detailed refund policy.

Frequently Asked Questions

Q1: What is Dialix Oxalate Plus used for in dogs and cats?

Ans: It is an advanced urinary tract supplement formulated to support a healthy bladder and reduce the formation of urate, calcium oxalate, and cystine crystals and uroliths. It also helps maintain an appropriate urinary pH for long-term urinary health management.

Q2: How does potassium citrate help with urinary crystals?

Ans: Potassium citrate provides calcium chelating properties and an alkalinizing effect on urine, which helps reduce the formation of urate, calcium oxalate, and cystine uroliths. It raises urinary pH to create conditions less favorable for crystal formation.

Q3: Can these chews be given to both dogs and cats?

Ans: Yes, these chews are formulated for use in both dogs and cats. They can be dosed for all breeds and ages, making them a versatile urinary supplement for multi-pet households with both species.

Q4: Are these chews free of animal protein?

Ans: Yes, the formula is free of ingredients of animal origin, making it suitable for dogs and cats with sensitivity or intolerance to animal protein. It is a plant-based urinary supplement option for sensitive pets.

Q5: How long should a pet use Dialix Oxalate Plus Chews?

Ans: The recommended period of continuous use is up to 6 months, under the supervision of a veterinarian. Usage duration and dosage adjustments should be guided by the treating veterinarian based on the pet's urinary pH progress.

Q6: Can this supplement replace veterinary treatment for bladder stones?

Ans: No, these chews are not intended to replace appropriate veterinary therapy for existing bladder stones. They are best used as a supportive supplement alongside a veterinarian-recommended treatment plan and urinary diet.

Q7: Why is vitamin B6 included in the formula?

Ans: Vitamin B6 deficiency can promote urinary excretion of oxalic acid, which may predispose pets to calcium oxalate crystal formation. Including pyridoxine HCl helps reduce this risk and supports optimal urinary metabolic function.

This Shipping Policy explains how orders are processed, shipped, tracked, and delivered.

1. Shipping Origin and Fulfillment

Orders are dispatched from our U.S.-based fulfillment center. We deliver to eligible addresses within the United States and to eligible international destinations shown at checkout.

If a destination, shipping service, or product is not eligible for delivery, checkout will not offer that shipping option.

2. Order Processing Time

Orders are generally processed within 1–5 business days before shipment. Processing time is separate from carrier transit time.

Our order cut-off time is 6:00 PM Pacific Time (PT). Orders placed after the cut-off time, on weekends, or on applicable holidays begin processing on the next business day.

Processing may include order verification and preparation for shipment.

3. U.S. Shipping Methods, Costs, and Transit Times

For eligible U.S. addresses, our current shipping options are:

  • Priority Shipping: $5.99 — estimated carrier transit time of 1–2 business days after shipment.
  • Standard Shipping: $2.99 — estimated carrier transit time of 3–6 business days after shipment.
  • Free Shipping: $0 — estimated carrier transit time of 5–8 business days after shipment.

Total estimated delivery time includes both the 1–5 business day processing period and the applicable carrier transit time. The shipping service, cost, and delivery estimate available for your order are shown at checkout before payment.

4. International Shipping

We ship to eligible international destinations. Available international shipping services, shipping charges, and estimated delivery times vary by destination and are displayed at checkout.

For eligible international orders, applicable import duties and taxes are calculated and collected at checkout where required. When these charges apply, the order is shipped on a duties-and-taxes-paid basis so that the same import charges should not be collected again at delivery.

International delivery estimates may be affected by carrier operations, customs processing, local holidays, weather, or other events outside normal transit conditions.

5. Tracking

When tracking is available, you will receive shipment confirmation with tracking information after the order has shipped. Please allow up to 48 hours for tracking information to become active after the carrier receives the shipment.

6. Address Accuracy and Changes

Please review your shipping address carefully before submitting an order. If you notice an address error, contact us as soon as possible. We will try to help before shipment, but an address change cannot be guaranteed once fulfillment or carrier processing has begun.

Additional carrier or re-delivery charges resulting from an incorrect or incomplete address may be the customer's responsibility where permitted by law.

7. Delayed or Lost Shipments

If your shipment has not arrived within the estimated delivery timeframe, please contact us. We will review the tracking information, work with the carrier when necessary, and assist with an appropriate resolution based on the circumstances.

Delivery estimates are not guarantees and may be affected by carrier delays, weather, public holidays, customs processing, or other transportation disruptions.

8. Damaged, Defective, or Incorrect Deliveries

If an item arrives damaged, defective, or incorrect, contact us within 7 calendar days after confirmed delivery. Please include your order number and clear photos of the item, packaging, and shipping label when relevant.

Approved cases are handled under our Return & Refund Policy, including return-shipping assistance when the issue is our responsibility.

9. Policy Updates

We may update this Shipping Policy when our shipping services or operating requirements change. The current version will be posted on this page.

10. Contact Us

If you have questions about shipping or an order in transit, please use our Contact page or the current contact information displayed in the website footer.

This Return & Refund Policy explains when a return is eligible, how to send an item back, who pays return shipping, and how approved refunds are processed.

1. Return Window

You may request an eligible return within 30 days after confirmed delivery. Return requests submitted after the 30-day period are not accepted unless applicable law requires otherwise.

2. Return Eligibility

To qualify for a standard return, the item must generally be:

  • Unused, unwashed, and in its original condition.
  • Returned with the original packaging, tags, accessories, manuals, and other included components, when applicable.
  • Not specifically identified as final sale or non-returnable before purchase.

Products that show use, alteration, avoidable damage, missing components, or other conditions outside the eligibility requirements may be ineligible for a refund.

3. Product-Specific Non-Returnable Items

Some products may be non-returnable for hygiene, safety, customization, final-sale, or other product-specific reasons. Any such restriction will be disclosed on the product page or before purchase when applicable.

4. No Direct Exchanges

We do not provide direct exchange service. If you want a different item, size, color, model, or version, return the eligible original item under this Policy and place a new order separately.

5. How to Start a Return

Returns are handled by mail. Before sending an item back, contact our customer support team through the Contact page or the current contact information displayed in the website footer. Please provide:

  • Your order number.
  • The item or items you want to return.
  • The reason for the return.

Returns sent without required return authorization may be delayed or refused.

6. Prepaid Return Label and Return Shipping Cost

For eligible mail returns, a prepaid return label is included in the package.

For a standard return made for customer-choice reasons, the actual carrier postage charged for use of the prepaid return label will be deducted from the approved refund. We do not charge a separate restocking fee.

If the return is required because the item arrived damaged, defective, or incorrect and the claim is approved, we cover the return-label cost.

If you choose not to use the provided label when an alternative return method is authorized, use a trackable shipping service and keep your shipping receipt until the return is completed.

7. Original Shipping Charges

Original outbound shipping charges are non-refundable for standard customer-choice returns, except where required by law. If the return results from an approved damaged, defective, or incorrect item, applicable shipping charges will be handled as part of the resolution.

8. Refund Review and Processing

After the returned item is received, we inspect it and notify you whether the refund is approved.

If approved, the refund is issued to the original payment method. We generally process an approved refund within 1–3 business days. After the refund is issued, your bank or card provider may require an additional 5–10 business days to post the funds to your account.

9. Damaged, Defective, or Incorrect Items

If an item arrives damaged, defective, or incorrect, contact us within 7 calendar days after confirmed delivery. Include your order number and clear photos of the item, packaging, and shipping label when relevant.

After review, we will provide an appropriate resolution. When a return is required for an approved claim, we cover the return shipping cost.

10. Refused or Undeliverable Shipments

If a shipment is refused or returned because of incorrect or incomplete customer-provided shipping information, actual carrier return, re-delivery, or related shipping charges may be deducted from an otherwise eligible refund where permitted by law.

11. Policy Updates

We may update this Return & Refund Policy when our return procedures or legal requirements change. The current version will be posted on this page.

12. Contact Us

If you need help with a return or refund, please use our Contact page or the current contact information displayed in the website footer.

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