
Brushless Daily Dental Care Powder for Pets
Product Description
Dechra Vetradent Powder Water Additive is a concentrated, brushless dental care solution for dogs and cats, scientifically formulated with Biotrate Technology to reduce tartar by working against bacteria and altering the environment in the pet's oral cavity. This odorless, tasteless, and colorless powder mixes easily with drinking water to help control plaque and tartar buildup and to freshen breath. The powder formulation is a great option for households with multiple pets or large dogs and is compatible with any pet drinking system.
Benefits
- Biotrate Technology: Scientifically targets oral bacteria and alters the oral cavity environment to reduce tartar formation.
- Plaque & Tartar Control: Helps control plaque and tartar while freshening breath through a simple water additive.
- Brushless Oral Care: Requires no brushing — simply mix the powder with your pet's drinking water daily.
- Multi-Pet Friendly: This concentrated drinking water additive is safe for dogs of any breed or size in multi-pet families.
- No Harmful Additives: The Vetradent line is xylitol-free, alcohol-free, and chlorhexidine-free.
Ingredients
Active Ingredients: Sodium Citrate, Citric Acid, Zinc Citrate.
Inactive Ingredients: Disodium EDTA, Potassium Benzoate.
How to Use
Directions for Use
- Mix Ratio: Add 1 scoop (1¼ tsp) of Vetradent Powder to 4¼ cups of hot water.
- Dissolve Fully: Mix for 30 seconds or until powder dissolves. Allow water to cool before serving to the dog or the cat.
- Daily Use: Provide freshly mixed treated water every day for the best results.
- Storage: Keep at room temperature between 68–77°F.
- Vet Guidance: Professional veterinary care, in addition to home dental care, is beneficial to the long-term dental health of your pet.
Additional Information
Precautions
- Species Use: For use in dogs and cats only.
- Eye Contact: Avoid contact with eyes. Keep out of reach of children.
- Hand Hygiene: Wash hands after handling.
- Vet Consultation: Use as directed by your veterinarian, especially for pets with existing health conditions or very young animals.
- Not a Replacement: Supports daily oral hygiene but does not replace professional veterinary dental cleanings.
Possible Side Effects
- Generally Well Tolerated: No serious adverse effects have been documented when used as directed.
- Safety Tested: Vetradent has been demonstrated to be safe in a 30-day safety study in 18 healthy adult dogs and 18 healthy adult cats, made with food-grade ingredients safe for everyday consumption.
- Discontinue if Needed: If your pet shows any unusual reaction, stop use and consult a veterinarian.
Shipping & Returns
We offer ground, express, priority, and international delivery; see our shipping policy for details.
For return instructions or product concerns, please refer to our detailed refund policy.
Frequently Asked Questions
Q1: What does this dental powder do for dogs and cats?
Ans: It is formulated with Biotrate Technology to support dental health, helping control plaque and tartar formation and freshen breath. It is mixed directly into drinking water for simple, daily brushless oral care.
Q2: How do I prepare and serve this powder correctly?
Ans: Add 1 scoop (1¼ tsp) to 4¼ cups of hot water, mix for 30 seconds or until dissolved, and allow the water to cool before serving to your dog or cat. Mix well before each use.
Q3: Is this product safe for both dogs and cats?
Ans: Yes, it is intended for use in both dogs and cats. It has been demonstrated to be safe in a 30-day safety study in 18 healthy adult dogs and 18 healthy adult cats. Consult your vet if your pet has an existing health condition.
Q4: Does it contain xylitol, alcohol, or chlorhexidine?
Ans: The formula is xylitol-free, alcohol-free, and chlorhexidine-free. This makes it a gentle option suitable for daily use in dogs and cats of various ages and sizes.
Q5: Is it suitable for households with multiple pets?
Ans: This easy-to-use powder formulation is simply measured and mixed with drinking water, making it great for households with multiple pets or large dogs. One prepared batch can serve the entire household conveniently.
Q6: How does Biotrate Technology work?
Ans: Biotrate is a unique technology that works against bacteria by altering the oral cavity's environment, reducing the bacteria responsible for plaque and tartar formation. It delivers effective dental support without any brushing required.
Q7: How long does it take to see results?
Ans: Results vary per pet. In a controlled study, dogs treated with the Vetradent Water Additive had average tartar scores that were 25.4% lower than those of untreated dogs over an 84-day period. Consistent daily use is key to seeing noticeable improvement over time.
Q8: Can it replace brushing my pet's teeth?
Ans: It supports daily oral hygiene without brushing, but works best as part of a broader dental care routine. Periodontal disease can be prevented through at-home oral care, and it is as important in pets as in people. Professional veterinary cleanings remain important.
Q9: How should this product be stored?
Ans: Store at room temperature between 68–77°F. Keep the container tightly closed, away from direct sunlight, and out of reach of children and animals when not in use for best shelf life.
Q10: Is it compatible with pet water fountains and drinking systems?
Ans: This powder water additive is compatible with any pet drinking system. Simply prepare the mixture and add it to your pet's regular bowl or fountain for consistent, convenient daily dental support.
This Shipping Policy explains how orders are processed, shipped, tracked, and delivered.
1. Shipping Origin and Fulfillment
Orders are dispatched from our U.S.-based fulfillment center. We deliver to eligible addresses within the United States and to eligible international destinations shown at checkout.
If a destination, shipping service, or product is not eligible for delivery, checkout will not offer that shipping option.
2. Order Processing Time
Orders are generally processed within 1–5 business days before shipment. Processing time is separate from carrier transit time.
Our order cut-off time is 6:00 PM Pacific Time (PT). Orders placed after the cut-off time, on weekends, or on applicable holidays begin processing on the next business day.
Processing may include order verification and preparation for shipment.
3. U.S. Shipping Methods, Costs, and Transit Times
For eligible U.S. addresses, our current shipping options are:
- Priority Shipping: $5.99 — estimated carrier transit time of 1–2 business days after shipment.
- Standard Shipping: $2.99 — estimated carrier transit time of 3–6 business days after shipment.
- Free Shipping: $0 — estimated carrier transit time of 5–8 business days after shipment.
Total estimated delivery time includes both the 1–5 business day processing period and the applicable carrier transit time. The shipping service, cost, and delivery estimate available for your order are shown at checkout before payment.
4. International Shipping
We ship to eligible international destinations. Available international shipping services, shipping charges, and estimated delivery times vary by destination and are displayed at checkout.
For eligible international orders, applicable import duties and taxes are calculated and collected at checkout where required. When these charges apply, the order is shipped on a duties-and-taxes-paid basis so that the same import charges should not be collected again at delivery.
International delivery estimates may be affected by carrier operations, customs processing, local holidays, weather, or other events outside normal transit conditions.
5. Tracking
When tracking is available, you will receive shipment confirmation with tracking information after the order has shipped. Please allow up to 48 hours for tracking information to become active after the carrier receives the shipment.
6. Address Accuracy and Changes
Please review your shipping address carefully before submitting an order. If you notice an address error, contact us as soon as possible. We will try to help before shipment, but an address change cannot be guaranteed once fulfillment or carrier processing has begun.
Additional carrier or re-delivery charges resulting from an incorrect or incomplete address may be the customer's responsibility where permitted by law.
7. Delayed or Lost Shipments
If your shipment has not arrived within the estimated delivery timeframe, please contact us. We will review the tracking information, work with the carrier when necessary, and assist with an appropriate resolution based on the circumstances.
Delivery estimates are not guarantees and may be affected by carrier delays, weather, public holidays, customs processing, or other transportation disruptions.
8. Damaged, Defective, or Incorrect Deliveries
If an item arrives damaged, defective, or incorrect, contact us within 7 calendar days after confirmed delivery. Please include your order number and clear photos of the item, packaging, and shipping label when relevant.
Approved cases are handled under our Return & Refund Policy, including return-shipping assistance when the issue is our responsibility.
9. Policy Updates
We may update this Shipping Policy when our shipping services or operating requirements change. The current version will be posted on this page.
10. Contact Us
If you have questions about shipping or an order in transit, please use our Contact page or the current contact information displayed in the website footer.
This Return & Refund Policy explains when a return is eligible, how to send an item back, who pays return shipping, and how approved refunds are processed.
1. Return Window
You may request an eligible return within 30 days after confirmed delivery. Return requests submitted after the 30-day period are not accepted unless applicable law requires otherwise.
2. Return Eligibility
To qualify for a standard return, the item must generally be:
- Unused, unwashed, and in its original condition.
- Returned with the original packaging, tags, accessories, manuals, and other included components, when applicable.
- Not specifically identified as final sale or non-returnable before purchase.
Products that show use, alteration, avoidable damage, missing components, or other conditions outside the eligibility requirements may be ineligible for a refund.
3. Product-Specific Non-Returnable Items
Some products may be non-returnable for hygiene, safety, customization, final-sale, or other product-specific reasons. Any such restriction will be disclosed on the product page or before purchase when applicable.
4. No Direct Exchanges
We do not provide direct exchange service. If you want a different item, size, color, model, or version, return the eligible original item under this Policy and place a new order separately.
5. How to Start a Return
Returns are handled by mail. Before sending an item back, contact our customer support team through the Contact page or the current contact information displayed in the website footer. Please provide:
- Your order number.
- The item or items you want to return.
- The reason for the return.
Returns sent without required return authorization may be delayed or refused.
6. Prepaid Return Label and Return Shipping Cost
For eligible mail returns, a prepaid return label is included in the package.
For a standard return made for customer-choice reasons, the actual carrier postage charged for use of the prepaid return label will be deducted from the approved refund. We do not charge a separate restocking fee.
If the return is required because the item arrived damaged, defective, or incorrect and the claim is approved, we cover the return-label cost.
If you choose not to use the provided label when an alternative return method is authorized, use a trackable shipping service and keep your shipping receipt until the return is completed.
7. Original Shipping Charges
Original outbound shipping charges are non-refundable for standard customer-choice returns, except where required by law. If the return results from an approved damaged, defective, or incorrect item, applicable shipping charges will be handled as part of the resolution.
8. Refund Review and Processing
After the returned item is received, we inspect it and notify you whether the refund is approved.
If approved, the refund is issued to the original payment method. We generally process an approved refund within 1–3 business days. After the refund is issued, your bank or card provider may require an additional 5–10 business days to post the funds to your account.
9. Damaged, Defective, or Incorrect Items
If an item arrives damaged, defective, or incorrect, contact us within 7 calendar days after confirmed delivery. Include your order number and clear photos of the item, packaging, and shipping label when relevant.
After review, we will provide an appropriate resolution. When a return is required for an approved claim, we cover the return shipping cost.
10. Refused or Undeliverable Shipments
If a shipment is refused or returned because of incorrect or incomplete customer-provided shipping information, actual carrier return, re-delivery, or related shipping charges may be deducted from an otherwise eligible refund where permitted by law.
11. Policy Updates
We may update this Return & Refund Policy when our return procedures or legal requirements change. The current version will be posted on this page.
12. Contact Us
If you need help with a return or refund, please use our Contact page or the current contact information displayed in the website footer.
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