TrizEDTA Aqueous Flush for Dogs & Cats - US 9175
TrizEDTA Aqueous Flush for Dogs & Cats - US 9175
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- The return request is submitted within 30 days of confirmed delivery
Multi-Use Ear and Skin Cleansing Flush
Product Description
Dechra TrizEDTA Aqueous Flush is a multi-use cleansing solution for dogs and cats designed for otic pretreatment, cleansing, and alkalinizing the ears or skin. The buffered, alcohol-free solution contains Tromethamine and Disodium EDTA at pH 8. It can be used alone or as a presoak before antibacterial ear medications, supporting long-term management and preventing recurrence of Pseudomonas and other infections.
Benefits
- Antibiotic potentiator: Enhances the effectiveness of antibacterial ear medications when used as pretreatment.
- Alkalinizing action: Raises skin pH to support antibacterial and healing properties.
- Multi-use cleanser: Suitable for both ear flushing and topical skin application.
- Pseudomonas support: Long-term use helps prevent recurrence of Pseudomonas infections.
- Gentle formula: Alcohol-free and dye-free for sensitive ears and irritated skin.
Ingredients
Active Ingredients: Tromethamine (Tris) USP and Edetate Disodium Dihydrate (EDTA) USP, buffered to pH 8 with Tromethamine HCl and deionized water.
How to Use
Directions for Use
- Shake well: Shake the bottle thoroughly before each use for proper mixing.
- Ear flush: Apply to the ear canal and gently but firmly massage the base of the ear.
- Skin application: Squeeze the flush over the affected skin area as needed.
- Remove excess: Use a cotton ball to wipe away excess solution after application.
- Frequency: Typically applied 2 to 3 times per week, or as directed by the veterinarian.
Additional Information
Precautions
- Topical use only: For external use only; avoid contact with the eyes.
- Combined therapy: Apply 30 minutes before any antibacterial ear medication for best results.
- Skin irritation: Stop use and contact your veterinarian if irritation develops or worsens.
- Wash hands: Wash hands thoroughly after each application for hygiene.
- Storage: Store at controlled room temperature between 59 to 86°F, away from children.
Shipping & Returns
We offer ground, express, priority, and international delivery; see our shipping policy for details.
For return instructions or product concerns, please refer to our detailed refund policy.
Frequently Asked Questions
Q1: What is TrizEDTA and how does it support pet ear health?
Ans: TrizEDTA is a buffered solution of Tromethamine and Disodium EDTA at pH 8. It works as an antibacterial flush, alkalinizing solution, and antibiotic potentiator, helping cleanse the ear canal, raise skin pH, and break down inflammatory discharge for better treatment outcomes.
Q2: Can the flush be used in both dogs and cats?
Ans: Yes, the solution is formulated for use in both dogs and cats as a cleaning, alkalinizing, and pretreatment solution. It is also commonly used for puppies and kittens when directed by a veterinarian, making it versatile for multi-pet households.
Q3: How often should the flush be applied?
Ans: Typically applied 2 to 3 times per week as needed, or as directed by your veterinarian. Frequency depends on the condition being treated, severity of issues, and whether the flush is used alone or as a pretreatment with other medications.
Q4: Can the flush be used with antibiotic ear medications?
Ans: Yes, when used with antibacterial ear medications, apply the flush approximately 30 minutes before the antibiotic. This pretreatment helps break down inflammatory discharge in the ear and supports more effective absorption and action of the prescribed antibiotic.
Q5: Does the solution contain alcohol or dyes?
Ans: No, the formula is alcohol-free, dye-free, and fragrance-free. This makes it gentle enough for sensitive or irritated skin and ears, and suitable for pets with perforated eardrums when recommended by a veterinarian.
Q6: Is the flush helpful against Pseudomonas infections?
Ans: Yes, TrizEDTA buffer solutions are valuable as a long-term therapy for preventing the recurrence of Pseudomonas infection. They can be used as part of a regular ear cleaning regimen or as a presoak before placing antibacterial solution into the ear canal.
Q7: Can the product be used on skin, not just ears?
Ans: Yes, the multi-use formula can be applied to affected skin areas. Squeeze the flush over the affected area, then use a cotton ball to remove excess solution. Repeat as necessary or as directed by your veterinarian for optimal results.
Q8: How does the flush help with antibiotic effectiveness?
Ans: The TrizEDTA solution acts as an antibiotic potentiator. Alkalinizing the area and breaking down bacterial biofilm allows antibiotics applied afterward to penetrate more effectively, improving the overall outcome of antibacterial therapy in the ear canal.
Q9: How should the bottle be stored at home?
Ans: Store at controlled room temperature between 15 to 30°C (59 to 86°F) in a cool, dry location. Keep the cap tightly closed after each use and store it out of reach of children and other animals to maintain product integrity.
Q10: Are there any known side effects?
Ans: There are no known side effects when used as directed. However, if skin irritation develops or worsens during use, discontinue immediately and consult your veterinarian for guidance and alternative treatment options.
This Shipping Policy explains how orders are processed, shipped, tracked, and delivered.
1. Shipping Origin and Fulfillment
Orders are dispatched from our U.S.-based fulfillment center. We deliver to eligible addresses within the United States and to eligible international destinations shown at checkout.
If a destination, shipping service, or product is not eligible for delivery, checkout will not offer that shipping option.
2. Order Processing Time
Orders are generally processed within 1–5 business days before shipment. Processing time is separate from carrier transit time.
Our order cut-off time is 6:00 PM Pacific Time (PT). Orders placed after the cut-off time, on weekends, or on applicable holidays begin processing on the next business day.
Processing may include order verification and preparation for shipment.
3. U.S. Shipping Methods, Costs, and Transit Times
For eligible U.S. addresses, our current shipping options are:
- Priority Shipping: $5.99 — estimated carrier transit time of 1–2 business days after shipment.
- Standard Shipping: $2.99 — estimated carrier transit time of 3–6 business days after shipment.
- Free Shipping: $0 — estimated carrier transit time of 5–8 business days after shipment.
Total estimated delivery time includes both the 1–5 business day processing period and the applicable carrier transit time. The shipping service, cost, and delivery estimate available for your order are shown at checkout before payment.
4. International Shipping
We ship to eligible international destinations. Available international shipping services, shipping charges, and estimated delivery times vary by destination and are displayed at checkout.
For eligible international orders, applicable import duties and taxes are calculated and collected at checkout where required. When these charges apply, the order is shipped on a duties-and-taxes-paid basis so that the same import charges should not be collected again at delivery.
International delivery estimates may be affected by carrier operations, customs processing, local holidays, weather, or other events outside normal transit conditions.
5. Tracking
When tracking is available, you will receive shipment confirmation with tracking information after the order has shipped. Please allow up to 48 hours for tracking information to become active after the carrier receives the shipment.
6. Address Accuracy and Changes
Please review your shipping address carefully before submitting an order. If you notice an address error, contact us as soon as possible. We will try to help before shipment, but an address change cannot be guaranteed once fulfillment or carrier processing has begun.
Additional carrier or re-delivery charges resulting from an incorrect or incomplete address may be the customer's responsibility where permitted by law.
7. Delayed or Lost Shipments
If your shipment has not arrived within the estimated delivery timeframe, please contact us. We will review the tracking information, work with the carrier when necessary, and assist with an appropriate resolution based on the circumstances.
Delivery estimates are not guarantees and may be affected by carrier delays, weather, public holidays, customs processing, or other transportation disruptions.
8. Damaged, Defective, or Incorrect Deliveries
If an item arrives damaged, defective, or incorrect, contact us within 7 calendar days after confirmed delivery. Please include your order number and clear photos of the item, packaging, and shipping label when relevant.
Approved cases are handled under our Return & Refund Policy, including return-shipping assistance when the issue is our responsibility.
9. Policy Updates
We may update this Shipping Policy when our shipping services or operating requirements change. The current version will be posted on this page.
10. Contact Us
If you have questions about shipping or an order in transit, please use our Contact page or the current contact information displayed in the website footer.
This Return & Refund Policy explains when a return is eligible, how to send an item back, who pays return shipping, and how approved refunds are processed.
1. Return Window
You may request an eligible return within 30 days after confirmed delivery. Return requests submitted after the 30-day period are not accepted unless applicable law requires otherwise.
2. Return Eligibility
To qualify for a standard return, the item must generally be:
- Unused, unwashed, and in its original condition.
- Returned with the original packaging, tags, accessories, manuals, and other included components, when applicable.
- Not specifically identified as final sale or non-returnable before purchase.
Products that show use, alteration, avoidable damage, missing components, or other conditions outside the eligibility requirements may be ineligible for a refund.
3. Product-Specific Non-Returnable Items
Some products may be non-returnable for hygiene, safety, customization, final-sale, or other product-specific reasons. Any such restriction will be disclosed on the product page or before purchase when applicable.
4. No Direct Exchanges
We do not provide direct exchange service. If you want a different item, size, color, model, or version, return the eligible original item under this Policy and place a new order separately.
5. How to Start a Return
Returns are handled by mail. Before sending an item back, contact our customer support team through the Contact page or the current contact information displayed in the website footer. Please provide:
- Your order number.
- The item or items you want to return.
- The reason for the return.
Returns sent without required return authorization may be delayed or refused.
6. Prepaid Return Label and Return Shipping Cost
For eligible mail returns, a prepaid return label is included in the package.
For a standard return made for customer-choice reasons, the actual carrier postage charged for use of the prepaid return label will be deducted from the approved refund. We do not charge a separate restocking fee.
If the return is required because the item arrived damaged, defective, or incorrect and the claim is approved, we cover the return-label cost.
If you choose not to use the provided label when an alternative return method is authorized, use a trackable shipping service and keep your shipping receipt until the return is completed.
7. Original Shipping Charges
Original outbound shipping charges are non-refundable for standard customer-choice returns, except where required by law. If the return results from an approved damaged, defective, or incorrect item, applicable shipping charges will be handled as part of the resolution.
8. Refund Review and Processing
After the returned item is received, we inspect it and notify you whether the refund is approved.
If approved, the refund is issued to the original payment method. We generally process an approved refund within 1–3 business days. After the refund is issued, your bank or card provider may require an additional 5–10 business days to post the funds to your account.
9. Damaged, Defective, or Incorrect Items
If an item arrives damaged, defective, or incorrect, contact us within 7 calendar days after confirmed delivery. Include your order number and clear photos of the item, packaging, and shipping label when relevant.
After review, we will provide an appropriate resolution. When a return is required for an approved claim, we cover the return shipping cost.
10. Refused or Undeliverable Shipments
If a shipment is refused or returned because of incorrect or incomplete customer-provided shipping information, actual carrier return, re-delivery, or related shipping charges may be deducted from an otherwise eligible refund where permitted by law.
11. Policy Updates
We may update this Return & Refund Policy when our return procedures or legal requirements change. The current version will be posted on this page.
12. Contact Us
If you need help with a return or refund, please use our Contact page or the current contact information displayed in the website footer.
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