TrizCHLOR 4 Wipes (50 wipes) - US 2545
TrizCHLOR 4 Wipes (50 wipes) - US 2545
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- We offer worldwide shipping to all countries and regions
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- The return request is submitted within 30 days of confirmed delivery
Pre-Moistened Chlorhexidine Wipes for Pet Skin
Product Description
Dechra TrizChlor 4 Wipes are pre-moistened, ready-to-use antimicrobial wipes for dogs, cats, and horses with skin conditions responsive to chlorhexidine. Each wipe combines 4% Chlorhexidine Gluconate with TrizEDTA to support healthy skin in pets with superficial bacterial and fungal infections, hot spots, and pododermatitis. The convenient format is ideal for skin folds, paws, armpits, elbows, and other hard-to-reach areas.
Benefits
- Targeted application: Ideal for skin folds, paws, armpits, elbows, and toe spaces.
- Dual-action formula: Chlorhexidine and TrizEDTA work together to disrupt bacterial biofilm.
- Ready to use: Pre-moistened wipes require no mixing, dilution, or rinsing.
- Multi-species use: Suitable for dogs, cats, and horses with chlorhexidine-responsive conditions.
- Soothing additives: Contains decolorized aloe vera and glycerin for skin comfort.
Ingredients
Active Ingredient: Chlorhexidine Gluconate 4% USP.
Also Contains: Water, Glycerine, Polysorbate 20, Polysorbate 80, Butylene Glycol, Fragrance, TrizEDTA (Tromethamine USP, Disodium EDTA USP), Decolorized Aloe Vera, and Methylisothiazolinone.
How to Use
Directions for Use
- Apply to area: Apply the wipe to the affected area as directed by your veterinarian.
- Hard-to-reach spots: Use for skin folds, paws, armpits, elbows, and between toes.
- Disposal: Do not flush the wipes; dispose of them in regular waste.
- Frequency: Use as often as needed or directed by your veterinarian.
- Reseal pack: Close the resealable lid tightly to prevent the wipes from drying out.
Additional Information
Precautions
- Topical use only: For external use only; avoid contact with eyes.
- Discontinue if irritated: Stop use and contact your vet if irritation develops.
- Wash hands: Wash hands thoroughly after handling and applying the wipes.
- Keep out of reach: Store away from children and other animals always.
- Storage: Store at room temperature in original sealed packaging for freshness.
Shipping & Returns
We offer ground, express, priority, and international delivery; see our shipping policy for details.
For return instructions or product concerns, please refer to our detailed refund policy.
Frequently Asked Questions
Q1: What conditions are these wipes indicated for?
Ans: They support healthy skin in animals with conditions responsive to chlorhexidine, including superficial bacterial and fungal skin infections, acute moist dermatitis (hot spots), and pododermatitis. The 4% chlorhexidine concentration provides effective coverage against common skin pathogens in dogs, cats, and horses.
Q2: Why include TrizEDTA along with chlorhexidine?
Ans: TrizEDTA synergizes with chlorhexidine to disrupt bacterial biofilms and enhance antiseptic effectiveness. The combination ensures deeper cleansing of affected areas and improves performance against resistant bacterial strains compared to chlorhexidine-only formulas in topical wipe products.
Q3: Where on the body can the wipes be used?
Ans: They are ideal for skin folds, paws, armpits, elbows, and between the toes. The pre-moistened format makes them especially useful for hard-to-reach areas where applying liquids or sprays would be difficult or messy during routine pet care.
Q4: How often should the wipes be used?
Ans: Use as directed by your veterinarian. Frequency depends on the skin condition, symptom severity, and the individual pet's response. Most pets benefit from daily use during active flare-ups, then less frequent application for ongoing maintenance and prevention.
Q5: Are the wipes safe to use on cats and horses?
Ans: Yes, the formula is labeled for use in dogs, cats, and horses. The non-irritating composition makes it suitable across species when applied as directed. Always consult your veterinarian for cats, as they are more sensitive to topical products.
Q6: Can these wipes be used on open wounds?
Ans: Avoid using the wipes on open or deep wounds unless advised by a veterinarian. While chlorhexidine is antimicrobial, it may delay wound healing in some cases. Always seek professional veterinary guidance before treating open wounds at home.
Q7: Do the wipes need to be rinsed off after application?
Ans: No, rinsing is not required. The leave-on action allows chlorhexidine and TrizEDTA to continue working on the skin after wiping, providing extended antimicrobial protection and soothing effects between applications without requiring additional cleaning steps.
Q8: How quickly will skin improvement become visible?
Ans: Results vary by condition and severity. If your pet's skin condition does not improve within 7 to 10 days of consistent use, seek veterinary advice. Some chronic conditions may require longer use combined with other treatments for visible improvement.
Q9: What is the proper way to dispose of used wipes?
Ans: Do not flush the wipes down the toilet. Dispose of used wipes in regular household waste to prevent plumbing issues. The wipes are biodegradable but not flushable, so always trash them after each use.
Q10: How should the package be stored at home?
Ans: Store at room temperature in a cool, dry location with the resealable lid tightly closed. This keeps the wipes moist and effective. Keep the package out of reach of children and other animals to prevent accidental contact or ingestion.
This Shipping Policy explains how orders are processed, shipped, tracked, and delivered.
1. Shipping Origin and Fulfillment
Orders are dispatched from our U.S.-based fulfillment center. We deliver to eligible addresses within the United States and to eligible international destinations shown at checkout.
If a destination, shipping service, or product is not eligible for delivery, checkout will not offer that shipping option.
2. Order Processing Time
Orders are generally processed within 1–5 business days before shipment. Processing time is separate from carrier transit time.
Our order cut-off time is 6:00 PM Pacific Time (PT). Orders placed after the cut-off time, on weekends, or on applicable holidays begin processing on the next business day.
Processing may include order verification and preparation for shipment.
3. U.S. Shipping Methods, Costs, and Transit Times
For eligible U.S. addresses, our current shipping options are:
- Priority Shipping: $5.99 — estimated carrier transit time of 1–2 business days after shipment.
- Standard Shipping: $2.99 — estimated carrier transit time of 3–6 business days after shipment.
- Free Shipping: $0 — estimated carrier transit time of 5–8 business days after shipment.
Total estimated delivery time includes both the 1–5 business day processing period and the applicable carrier transit time. The shipping service, cost, and delivery estimate available for your order are shown at checkout before payment.
4. International Shipping
We ship to eligible international destinations. Available international shipping services, shipping charges, and estimated delivery times vary by destination and are displayed at checkout.
For eligible international orders, applicable import duties and taxes are calculated and collected at checkout where required. When these charges apply, the order is shipped on a duties-and-taxes-paid basis so that the same import charges should not be collected again at delivery.
International delivery estimates may be affected by carrier operations, customs processing, local holidays, weather, or other events outside normal transit conditions.
5. Tracking
When tracking is available, you will receive shipment confirmation with tracking information after the order has shipped. Please allow up to 48 hours for tracking information to become active after the carrier receives the shipment.
6. Address Accuracy and Changes
Please review your shipping address carefully before submitting an order. If you notice an address error, contact us as soon as possible. We will try to help before shipment, but an address change cannot be guaranteed once fulfillment or carrier processing has begun.
Additional carrier or re-delivery charges resulting from an incorrect or incomplete address may be the customer's responsibility where permitted by law.
7. Delayed or Lost Shipments
If your shipment has not arrived within the estimated delivery timeframe, please contact us. We will review the tracking information, work with the carrier when necessary, and assist with an appropriate resolution based on the circumstances.
Delivery estimates are not guarantees and may be affected by carrier delays, weather, public holidays, customs processing, or other transportation disruptions.
8. Damaged, Defective, or Incorrect Deliveries
If an item arrives damaged, defective, or incorrect, contact us within 7 calendar days after confirmed delivery. Please include your order number and clear photos of the item, packaging, and shipping label when relevant.
Approved cases are handled under our Return & Refund Policy, including return-shipping assistance when the issue is our responsibility.
9. Policy Updates
We may update this Shipping Policy when our shipping services or operating requirements change. The current version will be posted on this page.
10. Contact Us
If you have questions about shipping or an order in transit, please use our Contact page or the current contact information displayed in the website footer.
This Return & Refund Policy explains when a return is eligible, how to send an item back, who pays return shipping, and how approved refunds are processed.
1. Return Window
You may request an eligible return within 30 days after confirmed delivery. Return requests submitted after the 30-day period are not accepted unless applicable law requires otherwise.
2. Return Eligibility
To qualify for a standard return, the item must generally be:
- Unused, unwashed, and in its original condition.
- Returned with the original packaging, tags, accessories, manuals, and other included components, when applicable.
- Not specifically identified as final sale or non-returnable before purchase.
Products that show use, alteration, avoidable damage, missing components, or other conditions outside the eligibility requirements may be ineligible for a refund.
3. Product-Specific Non-Returnable Items
Some products may be non-returnable for hygiene, safety, customization, final-sale, or other product-specific reasons. Any such restriction will be disclosed on the product page or before purchase when applicable.
4. No Direct Exchanges
We do not provide direct exchange service. If you want a different item, size, color, model, or version, return the eligible original item under this Policy and place a new order separately.
5. How to Start a Return
Returns are handled by mail. Before sending an item back, contact our customer support team through the Contact page or the current contact information displayed in the website footer. Please provide:
- Your order number.
- The item or items you want to return.
- The reason for the return.
Returns sent without required return authorization may be delayed or refused.
6. Prepaid Return Label and Return Shipping Cost
For eligible mail returns, a prepaid return label is included in the package.
For a standard return made for customer-choice reasons, the actual carrier postage charged for use of the prepaid return label will be deducted from the approved refund. We do not charge a separate restocking fee.
If the return is required because the item arrived damaged, defective, or incorrect and the claim is approved, we cover the return-label cost.
If you choose not to use the provided label when an alternative return method is authorized, use a trackable shipping service and keep your shipping receipt until the return is completed.
7. Original Shipping Charges
Original outbound shipping charges are non-refundable for standard customer-choice returns, except where required by law. If the return results from an approved damaged, defective, or incorrect item, applicable shipping charges will be handled as part of the resolution.
8. Refund Review and Processing
After the returned item is received, we inspect it and notify you whether the refund is approved.
If approved, the refund is issued to the original payment method. We generally process an approved refund within 1–3 business days. After the refund is issued, your bank or card provider may require an additional 5–10 business days to post the funds to your account.
9. Damaged, Defective, or Incorrect Items
If an item arrives damaged, defective, or incorrect, contact us within 7 calendar days after confirmed delivery. Include your order number and clear photos of the item, packaging, and shipping label when relevant.
After review, we will provide an appropriate resolution. When a return is required for an approved claim, we cover the return shipping cost.
10. Refused or Undeliverable Shipments
If a shipment is refused or returned because of incorrect or incomplete customer-provided shipping information, actual carrier return, re-delivery, or related shipping charges may be deducted from an otherwise eligible refund where permitted by law.
11. Policy Updates
We may update this Return & Refund Policy when our return procedures or legal requirements change. The current version will be posted on this page.
12. Contact Us
If you need help with a return or refund, please use our Contact page or the current contact information displayed in the website footer.
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