TrizCHLOR 4 Mousse (7.1 oz) - US 9491
TrizCHLOR 4 Mousse (7.1 oz) - US 9491
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- The return request is submitted within 30 days of confirmed delivery
Antimicrobial Chlorhexidine Mousse for Pet Skin
Product Description
Dechra TrizChlor 4 Mousse is a veterinary topical antimicrobial formulated with 4% Chlorhexidine Gluconate and TrizEDTA for dogs, cats, and horses. The lightweight, alcohol-free foam supports skin conditions responsive to chlorhexidine, including bacterial and fungal issues. The no-rinse mousse penetrates the hair coat to reach the skin, helping to maintain a clean, healthy coat and a supported skin barrier.
Benefits
- Broad antimicrobial action: 4% chlorhexidine targets bacterial and fungal skin pathogens.
- TrizEDTA potentiates: TrizEDTA enhances chlorhexidine activity for improved antimicrobial support.
- Alcohol-free formula: Non-irritating, suitable for ulcerated or abraded sensitive skin.
- Lightweight foam: Penetrates hair coat to reach the skin without rinsing required.
- Multi-species use: Formulated and labeled for dogs, cats, and horses topically.
Ingredients
Active Ingredient: Chlorhexidine Gluconate 4% USP.
Other Ingredients: Water, Glycerin, Polysorbate 20, Polysorbate 80, Butylene Glycol, Fragrance, TrizEDTA (Tromethamine USP and Disodium EDTA USP), Decolorized Aloe Vera, and Methylisothiazolinone.
How to Use
Directions for Use
- Shake well: Shake the bottle thoroughly before each use for proper dispensing.
- Apply to dry coat: Dispense one or two pumps of mousse into your palm.
- Massage in: Work the foam deep into the hair coat to reach the skin.
- Repeat as needed: Reapply across the body or affected areas as directed by your veterinarian.
- Air dry: Avoid eyes and mouth, do not rinse, let air dry, then brush coat.
Additional Information
Precautions
- Topical use only: For external use only; avoid contact with eyes and mouth.
- Wash hands: Wash hands thoroughly after each application of the mousse.
- Skin irritation: Stop use and contact your veterinarian if irritation develops or worsens.
- Keep away: Store out of reach of children and other animals at all times.
- Storage: Keep the bottle at cool room temperature for product stability and freshness.
Shipping & Returns
We offer ground, express, priority, and international delivery; see our shipping policy for details.
For return instructions or product concerns, please refer to our detailed refund policy.
Frequently Asked Questions
Q1: What is chlorhexidine gluconate and how does it support skin?
Ans: Chlorhexidine gluconate is a broad-spectrum antimicrobial that targets bacterial and fungal skin pathogens. At 4% strength, it has documented activity against organisms including Malassezia pachydermatis, Staphylococcus pseudintermedius, and dermatophytes commonly involved in pet skin infections.
Q2: Can the mousse be used on dogs, cats, and horses?
Ans: Yes, the formula is labeled and formulated for topical use on dogs, cats, and horses. The alcohol-free composition makes it suitable across species and gentle enough for ulcerated or abraded skin when used as directed by a veterinarian.
Q3: What is TrizEDTA and why is it included?
Ans: TrizEDTA is a combination of tromethamine and disodium EDTA that potentiates the antimicrobial activity of chlorhexidine. Together, they provide enhanced support against skin pathogens compared to chlorhexidine alone, making the mousse more effective against resistant bacteria.
Q4: How often should the mousse be applied to a pet?
Ans: Apply as directed by your veterinarian. Frequency depends on the condition being treated and severity of skin issues. Always follow professional guidance, and avoid overuse, as appropriate dosing depends on the diagnosis and individual response to therapy.
Q5: Is rinsing required after application?
Ans: No, the mousse is a leave-on formula. After massaging the foam into the coat and skin, allow it to air dry without rinsing. Once fully dry, brush the coat to distribute the product evenly through the fur.
Q6: Can the product be used on irritated or open skin?
Ans: Yes, the alcohol-free formulation is non-irritating and suitable for ulcerated or abraded skin. However, if skin irritation develops or worsens after use, stop application immediately and consult your veterinarian for further evaluation and guidance.
Q7: How quickly will skin improvement become visible?
Ans: Results vary based on the type and severity of the skin condition. Consistent use as directed by your veterinarian is essential for best outcomes. Speak with your vet if no improvement is observed within a reasonable treatment period.
Q8: What should be avoided during application?
Ans: Avoid contact with the pet's eyes and mouth during application. The mousse is for topical use only and should not be ingested. Always wash your hands thoroughly after handling and applying the product to your pet.
Q9: How should the bottle be stored at home?
Ans: Store the mousse at cool room temperature in a stable, dry location. Keep the bottle tightly closed and out of reach of children and other animals to prevent accidental ingestion or misuse. Avoid extreme temperature fluctuations.
Q10: Does the mousse contain alcohol or other harsh additives?
Ans: No, the formula is alcohol-free, making it non-irritating for sensitive or compromised skin. It also contains decolorized aloe vera, glycerin, and TrizEDTA to support gentle application while delivering effective antimicrobial action against skin pathogens.
This Shipping Policy explains how orders are processed, shipped, tracked, and delivered.
1. Shipping Origin and Fulfillment
Orders are dispatched from our U.S.-based fulfillment center. We deliver to eligible addresses within the United States and to eligible international destinations shown at checkout.
If a destination, shipping service, or product is not eligible for delivery, checkout will not offer that shipping option.
2. Order Processing Time
Orders are generally processed within 1–5 business days before shipment. Processing time is separate from carrier transit time.
Our order cut-off time is 6:00 PM Pacific Time (PT). Orders placed after the cut-off time, on weekends, or on applicable holidays begin processing on the next business day.
Processing may include order verification and preparation for shipment.
3. U.S. Shipping Methods, Costs, and Transit Times
For eligible U.S. addresses, our current shipping options are:
- Priority Shipping: $5.99 — estimated carrier transit time of 1–2 business days after shipment.
- Standard Shipping: $2.99 — estimated carrier transit time of 3–6 business days after shipment.
- Free Shipping: $0 — estimated carrier transit time of 5–8 business days after shipment.
Total estimated delivery time includes both the 1–5 business day processing period and the applicable carrier transit time. The shipping service, cost, and delivery estimate available for your order are shown at checkout before payment.
4. International Shipping
We ship to eligible international destinations. Available international shipping services, shipping charges, and estimated delivery times vary by destination and are displayed at checkout.
For eligible international orders, applicable import duties and taxes are calculated and collected at checkout where required. When these charges apply, the order is shipped on a duties-and-taxes-paid basis so that the same import charges should not be collected again at delivery.
International delivery estimates may be affected by carrier operations, customs processing, local holidays, weather, or other events outside normal transit conditions.
5. Tracking
When tracking is available, you will receive shipment confirmation with tracking information after the order has shipped. Please allow up to 48 hours for tracking information to become active after the carrier receives the shipment.
6. Address Accuracy and Changes
Please review your shipping address carefully before submitting an order. If you notice an address error, contact us as soon as possible. We will try to help before shipment, but an address change cannot be guaranteed once fulfillment or carrier processing has begun.
Additional carrier or re-delivery charges resulting from an incorrect or incomplete address may be the customer's responsibility where permitted by law.
7. Delayed or Lost Shipments
If your shipment has not arrived within the estimated delivery timeframe, please contact us. We will review the tracking information, work with the carrier when necessary, and assist with an appropriate resolution based on the circumstances.
Delivery estimates are not guarantees and may be affected by carrier delays, weather, public holidays, customs processing, or other transportation disruptions.
8. Damaged, Defective, or Incorrect Deliveries
If an item arrives damaged, defective, or incorrect, contact us within 7 calendar days after confirmed delivery. Please include your order number and clear photos of the item, packaging, and shipping label when relevant.
Approved cases are handled under our Return & Refund Policy, including return-shipping assistance when the issue is our responsibility.
9. Policy Updates
We may update this Shipping Policy when our shipping services or operating requirements change. The current version will be posted on this page.
10. Contact Us
If you have questions about shipping or an order in transit, please use our Contact page or the current contact information displayed in the website footer.
This Return & Refund Policy explains when a return is eligible, how to send an item back, who pays return shipping, and how approved refunds are processed.
1. Return Window
You may request an eligible return within 30 days after confirmed delivery. Return requests submitted after the 30-day period are not accepted unless applicable law requires otherwise.
2. Return Eligibility
To qualify for a standard return, the item must generally be:
- Unused, unwashed, and in its original condition.
- Returned with the original packaging, tags, accessories, manuals, and other included components, when applicable.
- Not specifically identified as final sale or non-returnable before purchase.
Products that show use, alteration, avoidable damage, missing components, or other conditions outside the eligibility requirements may be ineligible for a refund.
3. Product-Specific Non-Returnable Items
Some products may be non-returnable for hygiene, safety, customization, final-sale, or other product-specific reasons. Any such restriction will be disclosed on the product page or before purchase when applicable.
4. No Direct Exchanges
We do not provide direct exchange service. If you want a different item, size, color, model, or version, return the eligible original item under this Policy and place a new order separately.
5. How to Start a Return
Returns are handled by mail. Before sending an item back, contact our customer support team through the Contact page or the current contact information displayed in the website footer. Please provide:
- Your order number.
- The item or items you want to return.
- The reason for the return.
Returns sent without required return authorization may be delayed or refused.
6. Prepaid Return Label and Return Shipping Cost
For eligible mail returns, a prepaid return label is included in the package.
For a standard return made for customer-choice reasons, the actual carrier postage charged for use of the prepaid return label will be deducted from the approved refund. We do not charge a separate restocking fee.
If the return is required because the item arrived damaged, defective, or incorrect and the claim is approved, we cover the return-label cost.
If you choose not to use the provided label when an alternative return method is authorized, use a trackable shipping service and keep your shipping receipt until the return is completed.
7. Original Shipping Charges
Original outbound shipping charges are non-refundable for standard customer-choice returns, except where required by law. If the return results from an approved damaged, defective, or incorrect item, applicable shipping charges will be handled as part of the resolution.
8. Refund Review and Processing
After the returned item is received, we inspect it and notify you whether the refund is approved.
If approved, the refund is issued to the original payment method. We generally process an approved refund within 1–3 business days. After the refund is issued, your bank or card provider may require an additional 5–10 business days to post the funds to your account.
9. Damaged, Defective, or Incorrect Items
If an item arrives damaged, defective, or incorrect, contact us within 7 calendar days after confirmed delivery. Include your order number and clear photos of the item, packaging, and shipping label when relevant.
After review, we will provide an appropriate resolution. When a return is required for an approved claim, we cover the return shipping cost.
10. Refused or Undeliverable Shipments
If a shipment is refused or returned because of incorrect or incomplete customer-provided shipping information, actual carrier return, re-delivery, or related shipping charges may be deducted from an otherwise eligible refund where permitted by law.
11. Policy Updates
We may update this Return & Refund Policy when our return procedures or legal requirements change. The current version will be posted on this page.
12. Contact Us
If you need help with a return or refund, please use our Contact page or the current contact information displayed in the website footer.
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