OphtHAvet Ophthalmic Eye Lubricant for Dogs & Cats, 10-ml (Solution) - US 0347
OphtHAvet Ophthalmic Eye Lubricant for Dogs & Cats, 10-ml (Solution) - US 0347
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- We offer worldwide shipping to all countries and regions
- Free shipping is available on all orders
- The return request is submitted within 30 days of confirmed delivery
Sterile Lubricating Eye Drops for Pets
Product Description
Dechra Ophthavet Ophthalmic Solution is a preservative-free, sterile veterinary eye lubricant formulated with 0.18% sodium hyaluronate. It is indicated for use in dogs and cats to relieve ocular dryness and prevent further irritation. The solution recoats the eye surface with every blink, delivering long-lasting comfort and hydration throughout the day or night.
Benefits
- Dryness relief: Soothes dry, irritated eyes and restores natural moisture balance.
- Blink-activated coating: Recoats the eye surface as your pet blinks for lasting comfort.
- Preservative-free formula: Sterile solution gentle enough for the sensitive eyes of dogs and cats.
- Corneal protection: Helps prevent corneal dehydration during day or night use.
- Viscoadaptive hydration: Sodium hyaluronate adapts to the eye for prolonged lubrication.
Ingredients
Active ingredient: Sodium Hyaluronate 0.18%.
Inactive ingredients: Purified water, sodium chloride, glycerol, sodium dihydrogen phosphate, disodium phosphate, and sodium hydroxide.
How to Use
Directions for Use
- Wash hands: Always wash hands thoroughly before applying the eye solution.
- Position pet: Tilt the animal's head up slightly and gently pull the lower eyelid down.
- Apply drop: Hold the bottle above the eye and press gently to release one drop.
- Avoid contact: Do not touch the bottle tip to the eye, eyelid, or fingers.
- Spacing other meds: Wait at least 15 minutes between Ophthavet and other eye products.
Additional Information
Precautions
- Veterinary guidance: Apply to the eye as directed by your veterinarian.
- Discontinue if worse: Stop use and consult your veterinarian if condition worsens.
- Storage: Store at 2 to 25°C (36 to 77°F) and keep tightly closed.
- Check before use: Do not use if cloudy, discolored, or if safety seal is broken.
- Not for humans: Keep out of reach of children and not for use in humans.
Shipping & Returns
We offer ground, express, priority, and international delivery; see our shipping policy for details.
For return instructions or product concerns, please refer to our detailed refund policy.
Frequently Asked Questions
Q1: What is sodium hyaluronate and how does it help my pet's eyes?
Ans: Sodium hyaluronate is a viscoadaptive lubricant that mimics the eye's natural moisture. At a 0.18% concentration, it coats the eye with every blink, providing long-lasting hydration and relieving dryness in dogs and cats.
Q2: Is Dechra Ophthavet Ophthalmic Solution safe for both dogs and cats?
Ans: Yes, the solution is formulated and indicated for use in both dogs and cats. The preservative-free, sterile formula is designed to be gentle on sensitive eyes when applied as directed by your veterinarian.
Q3: How often can these eye drops be applied to a pet?
Ans: Apply the solution to the eye as directed by your veterinarian. Frequency depends on your pet's specific condition, so always follow your vet's recommended dosing schedule for the safest and most effective results.
Q4: Does this eye lubricant contain preservatives?
Ans: No, the formula is preservative-free and sterile. The bottle uses a one-way valve system to help prevent contamination, making it suitable for pets with sensitive eyes who may react to preservatives in other products.
Q5: Can it be used alongside other prescribed eye medications?
Ans: Yes, but spacing matters. If you are applying any other eye drops or ointments, wait at least 15 minutes between each application to ensure both products work effectively without interfering with one another.
Q6: How quickly does the lubricant provide relief from dry eye?
Ans: It provides blink-activated lubrication that delivers immediate moistening to the eye surface. The viscoadaptive sodium hyaluronate recoats the eye with each blink, offering long-lasting comfort and hydration during day or night use.
Q7: Does this product require a prescription from a veterinarian?
Ans: It is available as a non-prescription veterinary eye lubricant. However, it is recommended that you consult your veterinarian before use to ensure it is appropriate for your pet's specific eye condition and to follow professional guidance.
Q8: How should the bottle be stored?
Ans: Store at 2 to 25°C (36 to 77°F), keep tightly closed, and replace the cap after each use. Do not use beyond the expiration date or if the safety seal appears broken or compromised.
Q9: Can Dechra Ophthavet help prevent corneal dehydration?
Ans: Yes, the formula is specifically designed to help prevent corneal dehydration. The medical-grade sodium hyaluronate provides lasting hydration to the eye surface, offering protection during the day and overnight comfort for pets.
Q10: What should be done if a pet's eye condition worsens during use?
Ans: If the condition worsens, discontinue use immediately and consult your veterinarian. Worsening symptoms may indicate an underlying issue that requires diagnosis and a different treatment beyond a simple lubricant solution.
This Shipping Policy explains how orders are processed, shipped, tracked, and delivered.
1. Shipping Origin and Fulfillment
Orders are dispatched from our U.S.-based fulfillment center. We deliver to eligible addresses within the United States and to eligible international destinations shown at checkout.
If a destination, shipping service, or product is not eligible for delivery, checkout will not offer that shipping option.
2. Order Processing Time
Orders are generally processed within 1–5 business days before shipment. Processing time is separate from carrier transit time.
Our order cut-off time is 6:00 PM Pacific Time (PT). Orders placed after the cut-off time, on weekends, or on applicable holidays begin processing on the next business day.
Processing may include order verification and preparation for shipment.
3. U.S. Shipping Methods, Costs, and Transit Times
For eligible U.S. addresses, our current shipping options are:
- Priority Shipping: $5.99 — estimated carrier transit time of 1–2 business days after shipment.
- Standard Shipping: $2.99 — estimated carrier transit time of 3–6 business days after shipment.
- Free Shipping: $0 — estimated carrier transit time of 5–8 business days after shipment.
Total estimated delivery time includes both the 1–5 business day processing period and the applicable carrier transit time. The shipping service, cost, and delivery estimate available for your order are shown at checkout before payment.
4. International Shipping
We ship to eligible international destinations. Available international shipping services, shipping charges, and estimated delivery times vary by destination and are displayed at checkout.
For eligible international orders, applicable import duties and taxes are calculated and collected at checkout where required. When these charges apply, the order is shipped on a duties-and-taxes-paid basis so that the same import charges should not be collected again at delivery.
International delivery estimates may be affected by carrier operations, customs processing, local holidays, weather, or other events outside normal transit conditions.
5. Tracking
When tracking is available, you will receive shipment confirmation with tracking information after the order has shipped. Please allow up to 48 hours for tracking information to become active after the carrier receives the shipment.
6. Address Accuracy and Changes
Please review your shipping address carefully before submitting an order. If you notice an address error, contact us as soon as possible. We will try to help before shipment, but an address change cannot be guaranteed once fulfillment or carrier processing has begun.
Additional carrier or re-delivery charges resulting from an incorrect or incomplete address may be the customer's responsibility where permitted by law.
7. Delayed or Lost Shipments
If your shipment has not arrived within the estimated delivery timeframe, please contact us. We will review the tracking information, work with the carrier when necessary, and assist with an appropriate resolution based on the circumstances.
Delivery estimates are not guarantees and may be affected by carrier delays, weather, public holidays, customs processing, or other transportation disruptions.
8. Damaged, Defective, or Incorrect Deliveries
If an item arrives damaged, defective, or incorrect, contact us within 7 calendar days after confirmed delivery. Please include your order number and clear photos of the item, packaging, and shipping label when relevant.
Approved cases are handled under our Return & Refund Policy, including return-shipping assistance when the issue is our responsibility.
9. Policy Updates
We may update this Shipping Policy when our shipping services or operating requirements change. The current version will be posted on this page.
10. Contact Us
If you have questions about shipping or an order in transit, please use our Contact page or the current contact information displayed in the website footer.
This Return & Refund Policy explains when a return is eligible, how to send an item back, who pays return shipping, and how approved refunds are processed.
1. Return Window
You may request an eligible return within 30 days after confirmed delivery. Return requests submitted after the 30-day period are not accepted unless applicable law requires otherwise.
2. Return Eligibility
To qualify for a standard return, the item must generally be:
- Unused, unwashed, and in its original condition.
- Returned with the original packaging, tags, accessories, manuals, and other included components, when applicable.
- Not specifically identified as final sale or non-returnable before purchase.
Products that show use, alteration, avoidable damage, missing components, or other conditions outside the eligibility requirements may be ineligible for a refund.
3. Product-Specific Non-Returnable Items
Some products may be non-returnable for hygiene, safety, customization, final-sale, or other product-specific reasons. Any such restriction will be disclosed on the product page or before purchase when applicable.
4. No Direct Exchanges
We do not provide direct exchange service. If you want a different item, size, color, model, or version, return the eligible original item under this Policy and place a new order separately.
5. How to Start a Return
Returns are handled by mail. Before sending an item back, contact our customer support team through the Contact page or the current contact information displayed in the website footer. Please provide:
- Your order number.
- The item or items you want to return.
- The reason for the return.
Returns sent without required return authorization may be delayed or refused.
6. Prepaid Return Label and Return Shipping Cost
For eligible mail returns, a prepaid return label is included in the package.
For a standard return made for customer-choice reasons, the actual carrier postage charged for use of the prepaid return label will be deducted from the approved refund. We do not charge a separate restocking fee.
If the return is required because the item arrived damaged, defective, or incorrect and the claim is approved, we cover the return-label cost.
If you choose not to use the provided label when an alternative return method is authorized, use a trackable shipping service and keep your shipping receipt until the return is completed.
7. Original Shipping Charges
Original outbound shipping charges are non-refundable for standard customer-choice returns, except where required by law. If the return results from an approved damaged, defective, or incorrect item, applicable shipping charges will be handled as part of the resolution.
8. Refund Review and Processing
After the returned item is received, we inspect it and notify you whether the refund is approved.
If approved, the refund is issued to the original payment method. We generally process an approved refund within 1–3 business days. After the refund is issued, your bank or card provider may require an additional 5–10 business days to post the funds to your account.
9. Damaged, Defective, or Incorrect Items
If an item arrives damaged, defective, or incorrect, contact us within 7 calendar days after confirmed delivery. Include your order number and clear photos of the item, packaging, and shipping label when relevant.
After review, we will provide an appropriate resolution. When a return is required for an approved claim, we cover the return shipping cost.
10. Refused or Undeliverable Shipments
If a shipment is refused or returned because of incorrect or incomplete customer-provided shipping information, actual carrier return, re-delivery, or related shipping charges may be deducted from an otherwise eligible refund where permitted by law.
11. Policy Updates
We may update this Return & Refund Policy when our return procedures or legal requirements change. The current version will be posted on this page.
12. Contact Us
If you need help with a return or refund, please use our Contact page or the current contact information displayed in the website footer.
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