KlearOtic Ear Cleanser (4 oz) - US 7232
KlearOtic Ear Cleanser (4 oz) - US 7232
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Gentle Non-Acidic Ceruminolytic Ear Cleanser for Routine Ear Care
Product Description
Dechra KlearOtic Ear Cleanser is a gentle, non-acidic, ceruminolytic ear cleaning solution formulated for dogs and cats. Containing 22% squalene, a natural organic ceruminolytic, it works to break down and remove excess earwax (cerumen) and debris from the ear canal. It is useful for ceruminous otitis, routine ear maintenance, and for removing debris from ears infested with Otodectes (ear mites). KlearOtic is non-ototoxic, meaning it does not cause hearing loss or inner ear inflammation, making it safe for regular use.
Benefits
- Breaks Down Earwax Naturally: Contains 22% squalene, a natural organic ceruminolytic that effectively dissolves and removes waxy buildup (cerumen) from the ear canal.
- Non-Ototoxic Formula: Research confirms squalene does not cause inflammation or any degree of hearing loss, making it a safer ceruminolytic compared to acidic alternatives.
- Non-Acidic and Gentle: The non-acidic, gentle formula minimizes irritation, making it suitable for routine ear cleansing in dogs and cats with sensitive ears.
- Removes Ear Mite Debris: Effective for clearing debris from ears infested with Otodectes, supporting hygiene management as part of a broader ear mite treatment plan.
- Prevents Wax Build-Up: Regular routine use helps maintain clean, healthy ears that are less likely to become infected due to accumulated wax and debris.
Ingredients
Active Ingredient: 22% Squalene
Other Ingredients: Mineral Oil, Isopropyl Myristate, Squalane.
How to Use
Directions for Use
- Shake Well: Shake the bottle well before each use, prior to applying to the ear canal.
- Apply to Ear Canal: Apply the solution directly into the ear canal as needed for routine cleaning or wax removal.
- Massage the Ear Base: Gently but firmly massage the base of the ear after applying to help distribute the solution and loosen wax and debris.
- Remove Excess: Use a cotton ball to remove excess solution and debris from the outer ear canal after massaging.
- Rinse Thoroughly: Using a small bulb syringe, rinse thoroughly with warm water or saline after cleaning; repeat as necessary or as directed by your veterinarian.
Additional Information
Precautions
- Topical Use Only: KlearOtic Ear Cleanser is for external ear use only; avoid contact with the eyes at all times.
- Avoid Severely Irritated Skin: Do not use on severely irritated or broken skin around or inside the ear canal.
- Perforated Eardrum: It is recommended not to apply any ceruminolytic agent when the tympanic membrane may be perforated; consult your veterinarian before use if this is suspected.
- Keep Out of Reach: Keep out of the reach of children and pets when not in use; wash hands thoroughly after each use.
- Veterinary Guidance: Available through licensed veterinarians; consult your vet before use if your pet has an active ear infection or underlying ear condition.
Shipping & Returns
We offer ground, express, priority, and international delivery; see our shipping policy for details.
For return instructions or product concerns, please refer to our detailed refund policy.
Frequently Asked Questions
Q1: What is Dechra KlearOtic Ear Cleanser used for?
Ans: KlearOtic Ear Cleanser is used for routine ear cleaning and de-waxing in dogs and cats. It is also useful for ceruminous otitis and for removing debris from ears infested with Otodectes ear mites.
Q2: What is the active ingredient in KlearOtic Ear Cleanser?
Ans: The active ingredient is 22% squalene, a natural organic ceruminolytic that breaks down and removes excess earwax and debris from the ear canal gently and effectively.
Q3: Is KlearOtic Ear Cleanser safe for regular use?
Ans: Yes. KlearOtic is formulated as a gentle, non-acidic, non-ototoxic ear cleanser suitable for routine use. Research confirms squalene does not cause inflammation or hearing loss in the ear canal.
Q4: How do I apply KlearOtic Ear Cleanser to my pet?
Ans: Shake well, then apply into the ear canal. Firmly massage the base of the ear, remove excess with a cotton ball, then rinse thoroughly with warm water or saline using a small bulb syringe.
Q5: Can KlearOtic Ear Cleanser be used for ear mite infestations?
Ans: KlearOtic helps remove debris from ears infested with Otodectes ear mites. It is not a treatment for ear mites itself and should be used alongside veterinarian-prescribed ear mite treatment.
Q6: Is KlearOtic Ear Cleanser safe for cats?
Ans: Yes. KlearOtic Ear Cleanser is specifically formulated for use in both dogs and cats. Its gentle, non-acidic, squalene-based formula makes it suitable for routine ear care in feline patients.
Q7: Can KlearOtic be used if my pet has a perforated eardrum?
Ans: No. It is recommended not to apply ceruminolytic agents if the tympanic membrane is perforated. Consult your veterinarian before using KlearOtic if a ruptured eardrum is suspected.
Q8: How often should I use KlearOtic Ear Cleanser on my pet?
Ans: Use routinely as needed to prevent wax buildup, or as directed by your veterinarian. For specific ear conditions, such as ceruminous otitis or post-ear mite debris, follow your vet's recommended schedule.
Q9: What should I do if KlearOtic accidentally contacts my pet's eyes?
Ans: Flush the eyes immediately with large quantities of water for at least 15 minutes. Contact a veterinarian or health professional if irritation persists after thorough flushing.
Q10: How should KlearOtic Ear Cleanser be stored?
Ans: Store KlearOtic Ear Cleanser at room temperature away from heat and direct sunlight. Keep out of reach of children and pets, and wash hands thoroughly after each handling.
This Shipping Policy explains how orders are processed, shipped, tracked, and delivered.
1. Shipping Origin and Fulfillment
Orders are dispatched from our U.S.-based fulfillment center. We deliver to eligible addresses within the United States and to eligible international destinations shown at checkout.
If a destination, shipping service, or product is not eligible for delivery, checkout will not offer that shipping option.
2. Order Processing Time
Orders are generally processed within 1–5 business days before shipment. Processing time is separate from carrier transit time.
Our order cut-off time is 6:00 PM Pacific Time (PT). Orders placed after the cut-off time, on weekends, or on applicable holidays begin processing on the next business day.
Processing may include order verification and preparation for shipment.
3. U.S. Shipping Methods, Costs, and Transit Times
For eligible U.S. addresses, our current shipping options are:
- Priority Shipping: $5.99 — estimated carrier transit time of 1–2 business days after shipment.
- Standard Shipping: $2.99 — estimated carrier transit time of 3–6 business days after shipment.
- Free Shipping: $0 — estimated carrier transit time of 5–8 business days after shipment.
Total estimated delivery time includes both the 1–5 business day processing period and the applicable carrier transit time. The shipping service, cost, and delivery estimate available for your order are shown at checkout before payment.
4. International Shipping
We ship to eligible international destinations. Available international shipping services, shipping charges, and estimated delivery times vary by destination and are displayed at checkout.
For eligible international orders, applicable import duties and taxes are calculated and collected at checkout where required. When these charges apply, the order is shipped on a duties-and-taxes-paid basis so that the same import charges should not be collected again at delivery.
International delivery estimates may be affected by carrier operations, customs processing, local holidays, weather, or other events outside normal transit conditions.
5. Tracking
When tracking is available, you will receive shipment confirmation with tracking information after the order has shipped. Please allow up to 48 hours for tracking information to become active after the carrier receives the shipment.
6. Address Accuracy and Changes
Please review your shipping address carefully before submitting an order. If you notice an address error, contact us as soon as possible. We will try to help before shipment, but an address change cannot be guaranteed once fulfillment or carrier processing has begun.
Additional carrier or re-delivery charges resulting from an incorrect or incomplete address may be the customer's responsibility where permitted by law.
7. Delayed or Lost Shipments
If your shipment has not arrived within the estimated delivery timeframe, please contact us. We will review the tracking information, work with the carrier when necessary, and assist with an appropriate resolution based on the circumstances.
Delivery estimates are not guarantees and may be affected by carrier delays, weather, public holidays, customs processing, or other transportation disruptions.
8. Damaged, Defective, or Incorrect Deliveries
If an item arrives damaged, defective, or incorrect, contact us within 7 calendar days after confirmed delivery. Please include your order number and clear photos of the item, packaging, and shipping label when relevant.
Approved cases are handled under our Return & Refund Policy, including return-shipping assistance when the issue is our responsibility.
9. Policy Updates
We may update this Shipping Policy when our shipping services or operating requirements change. The current version will be posted on this page.
10. Contact Us
If you have questions about shipping or an order in transit, please use our Contact page or the current contact information displayed in the website footer.
This Return & Refund Policy explains when a return is eligible, how to send an item back, who pays return shipping, and how approved refunds are processed.
1. Return Window
You may request an eligible return within 30 days after confirmed delivery. Return requests submitted after the 30-day period are not accepted unless applicable law requires otherwise.
2. Return Eligibility
To qualify for a standard return, the item must generally be:
- Unused, unwashed, and in its original condition.
- Returned with the original packaging, tags, accessories, manuals, and other included components, when applicable.
- Not specifically identified as final sale or non-returnable before purchase.
Products that show use, alteration, avoidable damage, missing components, or other conditions outside the eligibility requirements may be ineligible for a refund.
3. Product-Specific Non-Returnable Items
Some products may be non-returnable for hygiene, safety, customization, final-sale, or other product-specific reasons. Any such restriction will be disclosed on the product page or before purchase when applicable.
4. No Direct Exchanges
We do not provide direct exchange service. If you want a different item, size, color, model, or version, return the eligible original item under this Policy and place a new order separately.
5. How to Start a Return
Returns are handled by mail. Before sending an item back, contact our customer support team through the Contact page or the current contact information displayed in the website footer. Please provide:
- Your order number.
- The item or items you want to return.
- The reason for the return.
Returns sent without required return authorization may be delayed or refused.
6. Prepaid Return Label and Return Shipping Cost
For eligible mail returns, a prepaid return label is included in the package.
For a standard return made for customer-choice reasons, the actual carrier postage charged for use of the prepaid return label will be deducted from the approved refund. We do not charge a separate restocking fee.
If the return is required because the item arrived damaged, defective, or incorrect and the claim is approved, we cover the return-label cost.
If you choose not to use the provided label when an alternative return method is authorized, use a trackable shipping service and keep your shipping receipt until the return is completed.
7. Original Shipping Charges
Original outbound shipping charges are non-refundable for standard customer-choice returns, except where required by law. If the return results from an approved damaged, defective, or incorrect item, applicable shipping charges will be handled as part of the resolution.
8. Refund Review and Processing
After the returned item is received, we inspect it and notify you whether the refund is approved.
If approved, the refund is issued to the original payment method. We generally process an approved refund within 1–3 business days. After the refund is issued, your bank or card provider may require an additional 5–10 business days to post the funds to your account.
9. Damaged, Defective, or Incorrect Items
If an item arrives damaged, defective, or incorrect, contact us within 7 calendar days after confirmed delivery. Include your order number and clear photos of the item, packaging, and shipping label when relevant.
After review, we will provide an appropriate resolution. When a return is required for an approved claim, we cover the return shipping cost.
10. Refused or Undeliverable Shipments
If a shipment is refused or returned because of incorrect or incomplete customer-provided shipping information, actual carrier return, re-delivery, or related shipping charges may be deducted from an otherwise eligible refund where permitted by law.
11. Policy Updates
We may update this Return & Refund Policy when our return procedures or legal requirements change. The current version will be posted on this page.
12. Contact Us
If you need help with a return or refund, please use our Contact page or the current contact information displayed in the website footer.
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