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Atopivet Spot-On Healthy Skin for Dogs and Cats (8 pipettes) - US 3401

Atopivet Spot-On Healthy Skin for Dogs and Cats (8 pipettes) - US 3401

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Topical Skin Barrier Support with Sphingolipids and Hyaluronic Acid

Product Description

Dechra Atopivet Spot-On is a veterinary-recommended topical solution designed to help maintain a healthy skin barrier in dogs and cats by hydrating and nourishing the skin. Formulated with two key ingredients — Biosfeen (sphingolipids) and Dermial (sodium hyaluronate) — it works to moisturize, repair, and restore dry or compromised skin. Each box contains 8 pipettes of 2 mL each, offering a complete course of topical skin care for your pet.

Benefits

  • Restores Skin Barrier: Sphingolipids (Biosfeen) help maintain the skin's natural lipid barrier and support a normal inflammatory response.
  • Deep Skin Hydration: Dermial, a bioactive form of hyaluronic acid, moisturizes and restores dry, flaky, or irritated skin.
  • Easy Spot-On Application: The pipette design allows direct, targeted application to affected areas or along the back with minimal mess.
  • Safe for Dogs and Cats: Suitable for use in both dogs and cats, making it practical for multi-pet households.
  • Steroid-Free Formula: Contains no steroids or antibiotics, making it appropriate for long-term use under veterinary guidance.

Ingredients

Active Ingredients: Sphingolipids (Biosfeen®), Sodium Hyaluronate (Dermial®)

Inactive Ingredients: Water, Crambe Abyssinica Seed Oil, Butylene Glycol Dicaprylate/Dicaprate, Phenoxyethanol, Sodium Acrylates Copolymer, Methylparaben, Fragrance (Linalool, Geraniol, D-Limonene), Lecithin, Propylparaben.

How to Use

Dosage & Administration Instructions/ Directions for Use

  • Weight-Based Dosing: Apply 1 pipette for pets under 33 lbs; apply 2 pipettes for pets 33 lbs or over.
  • Application Frequency: Apply twice per week for a minimum of 4 to 8 weeks, or as directed by your veterinarian.
  • Shake Before Use: Shake the pipette well, press cap down until a click is heard, then remove the cap before applying.
  • Application Technique: Part your pet's fur and apply the entire pipette contents directly to the skin between the shoulder blades and down the back.
  • Avoid Water Exposure: Do not bathe or allow your pet to swim for at least two days before and after each application.

Additional Information

Precautions

  • Topical Use Only: This product is for external use only; do not allow ingestion by pets or humans.
  • Avoid Contact with Eyes: Keep the solution away from your pet's eyes and mouth during application.
  • Keep Away from Children: Do not allow children to contact the application site until it is completely dry.
  • Storage Requirements: Store in a cool, dry place at temperatures below 77°F (25°C), away from direct sunlight.
  • Veterinary Guidance: Consult your veterinarian before use if your pet has any underlying skin conditions or is on other treatments.

Shipping & Returns

We offer ground, express, priority, and international delivery; see our shipping policy for details.

For return instructions or product concerns, please refer to our detailed refund policy.

Frequently Asked Questions

Q1: What is Dechra Atopivet Spot-On used for?

Ans: Atopivet Spot-On is a topical solution used to help maintain a healthy skin barrier in dogs and cats. It hydrates and nourishes the skin using Biosfeen and Dermial, supporting pets with dry, flaky, or irritated skin conditions.

Q2: What are the key ingredients in Atopivet Spot-On?

Ans: The two main active ingredients are Biosfeen (sphingolipids), which supports the skin's lipid barrier, and Dermial (sodium hyaluronate), a form of hyaluronic acid that moisturizes and restores dry skin.

Q3: How often should I apply Atopivet Spot-On to my pet?

Ans: Apply Atopivet Spot-On twice per week for a minimum of 4 to 8 weeks, or as directed by your veterinarian. Frequency may be adjusted after a recheck based on your pet's response to treatment.

Q4: How much product should I apply based on my pet's weight?

Ans: Apply 1 pipette for pets under 33 lbs and 2 pipettes for pets weighing 33 lbs or more. Each pipette contains 2 mL of the topical solution for a single application.

Q5: Can I bathe my pet right after applying Atopivet Spot-On?

Ans: No. Avoid water exposure, including bathing and swimming, for at least two days before and after each application to ensure proper absorption into the skin.

Q6: Is the Spot-On safe for both dogs and cats?

Ans: Yes, Atopivet Spot-On is formulated for use on both dogs and cats. It is a non-prescription product available through licensed veterinarians for routine skin barrier maintenance.

Q7: Does Atopivet Spot-On contain steroids or antibiotics?

Ans: No. Atopivet Spot-On does not contain steroids or antibiotics, making it a suitable option for long-term skin barrier maintenance under veterinary guidance, with no systemic side-effect risks.

Q8: Where should I apply Atopivet Spot-On on my pet?

Ans: For best results, part your pet's fur and apply the solution directly to the skin between the shoulder blades and down the back, or on affected areas as directed by your veterinarian.

Q9: What should I do if my pet shows skin irritation after using Atopivet Spot-On?

Ans: If skin irritation develops or worsens after application, discontinue use immediately and contact your veterinarian for guidance on appropriate next steps for your pet.

Q10: How should I store this Spot-On?

Ans: Store in a cool, dry place at a controlled room temperature below 77°F (25°C). Keep out of reach of children and pets, and avoid exposure to extreme temperatures or moisture.

This Shipping Policy explains how orders are processed, shipped, tracked, and delivered.

1. Shipping Origin and Fulfillment

Orders are dispatched from our U.S.-based fulfillment center. We deliver to eligible addresses within the United States and to eligible international destinations shown at checkout.

If a destination, shipping service, or product is not eligible for delivery, checkout will not offer that shipping option.

2. Order Processing Time

Orders are generally processed within 1–5 business days before shipment. Processing time is separate from carrier transit time.

Our order cut-off time is 6:00 PM Pacific Time (PT). Orders placed after the cut-off time, on weekends, or on applicable holidays begin processing on the next business day.

Processing may include order verification and preparation for shipment.

3. U.S. Shipping Methods, Costs, and Transit Times

For eligible U.S. addresses, our current shipping options are:

  • Priority Shipping: $5.99 — estimated carrier transit time of 1–2 business days after shipment.
  • Standard Shipping: $2.99 — estimated carrier transit time of 3–6 business days after shipment.
  • Free Shipping: $0 — estimated carrier transit time of 5–8 business days after shipment.

Total estimated delivery time includes both the 1–5 business day processing period and the applicable carrier transit time. The shipping service, cost, and delivery estimate available for your order are shown at checkout before payment.

4. International Shipping

We ship to eligible international destinations. Available international shipping services, shipping charges, and estimated delivery times vary by destination and are displayed at checkout.

For eligible international orders, applicable import duties and taxes are calculated and collected at checkout where required. When these charges apply, the order is shipped on a duties-and-taxes-paid basis so that the same import charges should not be collected again at delivery.

International delivery estimates may be affected by carrier operations, customs processing, local holidays, weather, or other events outside normal transit conditions.

5. Tracking

When tracking is available, you will receive shipment confirmation with tracking information after the order has shipped. Please allow up to 48 hours for tracking information to become active after the carrier receives the shipment.

6. Address Accuracy and Changes

Please review your shipping address carefully before submitting an order. If you notice an address error, contact us as soon as possible. We will try to help before shipment, but an address change cannot be guaranteed once fulfillment or carrier processing has begun.

Additional carrier or re-delivery charges resulting from an incorrect or incomplete address may be the customer's responsibility where permitted by law.

7. Delayed or Lost Shipments

If your shipment has not arrived within the estimated delivery timeframe, please contact us. We will review the tracking information, work with the carrier when necessary, and assist with an appropriate resolution based on the circumstances.

Delivery estimates are not guarantees and may be affected by carrier delays, weather, public holidays, customs processing, or other transportation disruptions.

8. Damaged, Defective, or Incorrect Deliveries

If an item arrives damaged, defective, or incorrect, contact us within 7 calendar days after confirmed delivery. Please include your order number and clear photos of the item, packaging, and shipping label when relevant.

Approved cases are handled under our Return & Refund Policy, including return-shipping assistance when the issue is our responsibility.

9. Policy Updates

We may update this Shipping Policy when our shipping services or operating requirements change. The current version will be posted on this page.

10. Contact Us

If you have questions about shipping or an order in transit, please use our Contact page or the current contact information displayed in the website footer.

This Return & Refund Policy explains when a return is eligible, how to send an item back, who pays return shipping, and how approved refunds are processed.

1. Return Window

You may request an eligible return within 30 days after confirmed delivery. Return requests submitted after the 30-day period are not accepted unless applicable law requires otherwise.

2. Return Eligibility

To qualify for a standard return, the item must generally be:

  • Unused, unwashed, and in its original condition.
  • Returned with the original packaging, tags, accessories, manuals, and other included components, when applicable.
  • Not specifically identified as final sale or non-returnable before purchase.

Products that show use, alteration, avoidable damage, missing components, or other conditions outside the eligibility requirements may be ineligible for a refund.

3. Product-Specific Non-Returnable Items

Some products may be non-returnable for hygiene, safety, customization, final-sale, or other product-specific reasons. Any such restriction will be disclosed on the product page or before purchase when applicable.

4. No Direct Exchanges

We do not provide direct exchange service. If you want a different item, size, color, model, or version, return the eligible original item under this Policy and place a new order separately.

5. How to Start a Return

Returns are handled by mail. Before sending an item back, contact our customer support team through the Contact page or the current contact information displayed in the website footer. Please provide:

  • Your order number.
  • The item or items you want to return.
  • The reason for the return.

Returns sent without required return authorization may be delayed or refused.

6. Prepaid Return Label and Return Shipping Cost

For eligible mail returns, a prepaid return label is included in the package.

For a standard return made for customer-choice reasons, the actual carrier postage charged for use of the prepaid return label will be deducted from the approved refund. We do not charge a separate restocking fee.

If the return is required because the item arrived damaged, defective, or incorrect and the claim is approved, we cover the return-label cost.

If you choose not to use the provided label when an alternative return method is authorized, use a trackable shipping service and keep your shipping receipt until the return is completed.

7. Original Shipping Charges

Original outbound shipping charges are non-refundable for standard customer-choice returns, except where required by law. If the return results from an approved damaged, defective, or incorrect item, applicable shipping charges will be handled as part of the resolution.

8. Refund Review and Processing

After the returned item is received, we inspect it and notify you whether the refund is approved.

If approved, the refund is issued to the original payment method. We generally process an approved refund within 1–3 business days. After the refund is issued, your bank or card provider may require an additional 5–10 business days to post the funds to your account.

9. Damaged, Defective, or Incorrect Items

If an item arrives damaged, defective, or incorrect, contact us within 7 calendar days after confirmed delivery. Include your order number and clear photos of the item, packaging, and shipping label when relevant.

After review, we will provide an appropriate resolution. When a return is required for an approved claim, we cover the return shipping cost.

10. Refused or Undeliverable Shipments

If a shipment is refused or returned because of incorrect or incomplete customer-provided shipping information, actual carrier return, re-delivery, or related shipping charges may be deducted from an otherwise eligible refund where permitted by law.

11. Policy Updates

We may update this Return & Refund Policy when our return procedures or legal requirements change. The current version will be posted on this page.

12. Contact Us

If you need help with a return or refund, please use our Contact page or the current contact information displayed in the website footer.

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