Cutania TrisEDTA Antimicrobial Wipes for Dogs, Cats, Horses & Small Animals (24 wipes) - US 8494
Cutania TrisEDTA Antimicrobial Wipes for Dogs, Cats, Horses & Small Animals (24 wipes) - US 8494
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- We offer worldwide shipping to all countries and regions
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- The return request is submitted within 30 days of confirmed delivery
Dermatological Skin-Cleansing Wipes with Biofilm-Fighting Action
Product Description
Cutania TrisEDTA Antimicrobial Wipes are veterinary-grade dermatological wipes formulated with a synergistic blend of TrisEDTA and 0.10% Chlorhexidine Digluconate to combat harmful biofilms and support skin health. Designed for dogs, cats, horses, and small mammals, these alkaline pH wipes cleanse, moisturize, and help create a hostile environment for Gram-positive and Gram-negative bacteria without antibiotics or corticosteroids.
Benefits
- Dual Antimicrobial Action: TrisEDTA and Chlorhexidine work together to fight a broad range of bacteria on the skin.
- Biofilm Control: Targets and disrupts harmful biofilms that protect bacteria from standard cleaning.
- Alkaline pH Formula: Maintains an alkaline environment that helps preserve the effectiveness of antibiotics used alongside.
- No Antibiotics or Steroids: Free from antibiotics and corticosteroids, so safe for regular, long-term use.
- Textured Fabric: Honeycombed wipe surface lifts and removes debris, secretions, and exudates from the skin.
- Moisturizing Formula: Glycerin helps soothe and hydrate dry or irritated skin during cleaning.
Ingredients
Active Ingredients
0.10% Chlorhexidine digluconate.
Inactive Ingredients
Water, glycerin, polysorbate 20, benzyl alcohol, Tris HCl, tromethamine, ethylhexylglycerin, disodium EDTA, and fragrance.
How to Use
Directions for Use
- Apply to Affected Areas: Gently rub the affected skin area with a wipe to cleanse secretions, debris, and exudates thoroughly.
- Tear for Targeted Use: Tear wipes into smaller pieces to treat specific spots and avoid spreading bacteria from one area to another.
- Use on Skin Folds & Wounds: Works well on skin folds, superficial wounds, skin erosions, ear flaps, interdigital areas, and perianal regions.
- Single Use Only: Each wipe or torn section is for one-time use only, do not reuse to keep things hygienic and effective.
- Wash Hands After Use: Wash hands thoroughly after use to avoid contact with active ingredients.
Additional Information
Precautions
- For Animals Only: For topical use on animals only, not for use on humans.
- Keep Away from Eyes: Avoid contact with the eyes and mucous membranes, as it may lead to irritation.
- Store Out of Reach: Keep packaging away from children and animals when not in use.
- Check with Your Vet First: Talk to a vet before use if your pet has a severe, deep, or long-standing skin condition.
Possible Side Effects
- Skin Irritation: If the skin becomes red, irritated, or more uncomfortable after use, stop and contact your veterinarian.
Storage Instructions
- Keep Package Closed: Reseal the package tightly after every use to prevent the wipes from drying out and losing efficacy.
- Cool Location: Store in a cool, dry place away from direct sun exposure to maintain formula stability.
Shipping & Return
We offer ground, express, priority, and international delivery; see our shipping policy for details.
For return instructions or product concerns, please refer to our detailed refund policy.
Frequently Asked Questions
Q1: What are Cutania TrisEDTA Antimicrobial Wipes used for in pets?
Ans: These wipes clean and moisturize skin in dogs, cats, horses, and small mammals. They help control harmful biofilms and support care for superficial pyodermas, skin erosions, wet dermatitis, and other bacterial skin conditions.
Q2: How does TrisEDTA work against bacteria?
Ans: TrisEDTA binds to metal ions that bacteria need to maintain their cell membranes. This weakens Gram-negative bacterial walls and boosts the effectiveness of antiseptics like Chlorhexidine when used together on the skin.
Q3: Are these wipes safe for long-term use?
Ans: Yes. Since they contain no antibiotics or corticosteroids, they do not cause resistance and are safe to use regularly over the long term, including as a weekly maintenance routine for skin-prone pets.
Q4: Can I use these wipes on my cat?
Ans: Yes. These wipes are made for dogs, cats, horses, and small mammals. They are especially handy for cats or animals that are hard to bathe, since no rinsing is needed after application.
Q5: How often should I use TrisEDTA wipes on my pet?
Ans: Use 1-2 times daily for 7-10 days during initial treatment. For ongoing maintenance, 1-2 times per week is sufficient. Your vet may adjust this based on how your pet's skin is responding.
Q6: What body areas can these wipes be used on?
Ans: You can use them on skin folds, ear flaps, facial wrinkles, interdigital areas, perianal regions, superficial wounds, skin erosions, and hot spots. Keep away from the eyes and mucous membranes.
Q7: Do these wipes contain antibiotics?
Ans: No, these wipes don’t have antibiotics or steroids. That’s actually a good thing, it means they can be used safely as a first option for small skin infections without worrying about antibiotic resistance.
This Shipping Policy explains how orders are processed, shipped, tracked, and delivered.
1. Shipping Origin and Fulfillment
Orders are dispatched from our U.S.-based fulfillment center. We deliver to eligible addresses within the United States and to eligible international destinations shown at checkout.
If a destination, shipping service, or product is not eligible for delivery, checkout will not offer that shipping option.
2. Order Processing Time
Orders are generally processed within 1–5 business days before shipment. Processing time is separate from carrier transit time.
Our order cut-off time is 6:00 PM Pacific Time (PT). Orders placed after the cut-off time, on weekends, or on applicable holidays begin processing on the next business day.
Processing may include order verification and preparation for shipment.
3. U.S. Shipping Methods, Costs, and Transit Times
For eligible U.S. addresses, our current shipping options are:
- Priority Shipping: $5.99 — estimated carrier transit time of 1–2 business days after shipment.
- Standard Shipping: $2.99 — estimated carrier transit time of 3–6 business days after shipment.
- Free Shipping: $0 — estimated carrier transit time of 5–8 business days after shipment.
Total estimated delivery time includes both the 1–5 business day processing period and the applicable carrier transit time. The shipping service, cost, and delivery estimate available for your order are shown at checkout before payment.
4. International Shipping
We ship to eligible international destinations. Available international shipping services, shipping charges, and estimated delivery times vary by destination and are displayed at checkout.
For eligible international orders, applicable import duties and taxes are calculated and collected at checkout where required. When these charges apply, the order is shipped on a duties-and-taxes-paid basis so that the same import charges should not be collected again at delivery.
International delivery estimates may be affected by carrier operations, customs processing, local holidays, weather, or other events outside normal transit conditions.
5. Tracking
When tracking is available, you will receive shipment confirmation with tracking information after the order has shipped. Please allow up to 48 hours for tracking information to become active after the carrier receives the shipment.
6. Address Accuracy and Changes
Please review your shipping address carefully before submitting an order. If you notice an address error, contact us as soon as possible. We will try to help before shipment, but an address change cannot be guaranteed once fulfillment or carrier processing has begun.
Additional carrier or re-delivery charges resulting from an incorrect or incomplete address may be the customer's responsibility where permitted by law.
7. Delayed or Lost Shipments
If your shipment has not arrived within the estimated delivery timeframe, please contact us. We will review the tracking information, work with the carrier when necessary, and assist with an appropriate resolution based on the circumstances.
Delivery estimates are not guarantees and may be affected by carrier delays, weather, public holidays, customs processing, or other transportation disruptions.
8. Damaged, Defective, or Incorrect Deliveries
If an item arrives damaged, defective, or incorrect, contact us within 7 calendar days after confirmed delivery. Please include your order number and clear photos of the item, packaging, and shipping label when relevant.
Approved cases are handled under our Return & Refund Policy, including return-shipping assistance when the issue is our responsibility.
9. Policy Updates
We may update this Shipping Policy when our shipping services or operating requirements change. The current version will be posted on this page.
10. Contact Us
If you have questions about shipping or an order in transit, please use our Contact page or the current contact information displayed in the website footer.
This Return & Refund Policy explains when a return is eligible, how to send an item back, who pays return shipping, and how approved refunds are processed.
1. Return Window
You may request an eligible return within 30 days after confirmed delivery. Return requests submitted after the 30-day period are not accepted unless applicable law requires otherwise.
2. Return Eligibility
To qualify for a standard return, the item must generally be:
- Unused, unwashed, and in its original condition.
- Returned with the original packaging, tags, accessories, manuals, and other included components, when applicable.
- Not specifically identified as final sale or non-returnable before purchase.
Products that show use, alteration, avoidable damage, missing components, or other conditions outside the eligibility requirements may be ineligible for a refund.
3. Product-Specific Non-Returnable Items
Some products may be non-returnable for hygiene, safety, customization, final-sale, or other product-specific reasons. Any such restriction will be disclosed on the product page or before purchase when applicable.
4. No Direct Exchanges
We do not provide direct exchange service. If you want a different item, size, color, model, or version, return the eligible original item under this Policy and place a new order separately.
5. How to Start a Return
Returns are handled by mail. Before sending an item back, contact our customer support team through the Contact page or the current contact information displayed in the website footer. Please provide:
- Your order number.
- The item or items you want to return.
- The reason for the return.
Returns sent without required return authorization may be delayed or refused.
6. Prepaid Return Label and Return Shipping Cost
For eligible mail returns, a prepaid return label is included in the package.
For a standard return made for customer-choice reasons, the actual carrier postage charged for use of the prepaid return label will be deducted from the approved refund. We do not charge a separate restocking fee.
If the return is required because the item arrived damaged, defective, or incorrect and the claim is approved, we cover the return-label cost.
If you choose not to use the provided label when an alternative return method is authorized, use a trackable shipping service and keep your shipping receipt until the return is completed.
7. Original Shipping Charges
Original outbound shipping charges are non-refundable for standard customer-choice returns, except where required by law. If the return results from an approved damaged, defective, or incorrect item, applicable shipping charges will be handled as part of the resolution.
8. Refund Review and Processing
After the returned item is received, we inspect it and notify you whether the refund is approved.
If approved, the refund is issued to the original payment method. We generally process an approved refund within 1–3 business days. After the refund is issued, your bank or card provider may require an additional 5–10 business days to post the funds to your account.
9. Damaged, Defective, or Incorrect Items
If an item arrives damaged, defective, or incorrect, contact us within 7 calendar days after confirmed delivery. Include your order number and clear photos of the item, packaging, and shipping label when relevant.
After review, we will provide an appropriate resolution. When a return is required for an approved claim, we cover the return shipping cost.
10. Refused or Undeliverable Shipments
If a shipment is refused or returned because of incorrect or incomplete customer-provided shipping information, actual carrier return, re-delivery, or related shipping charges may be deducted from an otherwise eligible refund where permitted by law.
11. Policy Updates
We may update this Return & Refund Policy when our return procedures or legal requirements change. The current version will be posted on this page.
12. Contact Us
If you need help with a return or refund, please use our Contact page or the current contact information displayed in the website footer.
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