Cutania MalaBath Drying & Deodorizing Shampoo for Dogs, Cats & Horses (236 ml) - US 9084
Cutania MalaBath Drying & Deodorizing Shampoo for Dogs, Cats & Horses (236 ml) - US 9084
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Drying, Deodorizing Shampoo for Kerato-Seborrheic Skin
Product Description
Cutania M-Shampoo by VetNova is a fragrance-free, veterinary-grade dermatological shampoo formulated for dogs, cats, and horses with kerato-seborrheic skin conditions. Its synergistic blend of boric acid, glycolic acid, ceramides, and glycerine delivers keratolytic, lipolytic, drying, and deodorizing action. Antibiotic, azole, phosphate, paraben, and DEA-free, it deeply exfoliates and renews the skin epithelium for short-term and long-term dermatological care.
Benefits
- Keratolytic & Lipolytic Action: Glycolic acid breaks down excess keratin and lipids, helping remove dead skin layers and manage scaling.
- Drying & Deodorizing Effect: Boric acid's acidifying and astringent properties reduce excess moisture and neutralize unpleasant skin odors.
- Ceramide Barrier Restoration: Contains ceramides (phytosphingosine) that restore the epithelium and reinforce the skin's natural barrier function.
- Antibiotic & Azole Free: Free of antibiotics and azoles, this formula actively helps prevent the development of microbial resistance over time.
- Completely Fragrance Free: Unlike many dermatological shampoos, this product is fully fragrance free, reducing the risk of sensitivity reactions.
- Phosphate, Paraben & DEA Free: The formula is free of phosphates, parabens, and DEA, making it safer for pets and gentler on the environment.
Ingredients
Active Ingredients
Constituent |
Amount |
Boric Acid |
2% |
Glycolic Acid |
2% |
Ceramides |
0.5% |
Glycerine |
0.5% |
How to Use
Directions for Use
- Wet the coat well: Use plenty of water, preferably warm, to fully soak the hair and skin before applying the shampoo.
- Apply and work into the coat: Spread the shampoo evenly and massage it into the hair and down to the skin, paying extra attention to affected areas.
- Leave on for 5–10 minutes: Allow the shampoo to stay on the coat and skin for 5 to 10 minutes before rinsing. This gives the ingredients enough time to cleanse the skin and coat effectively.
- Rinse with Warm Water: Rinse completely with plenty of warm water to remove all product residue from the coat and skin.
- Dry & Brush the Coat: After rinsing, dry the animal fully; once completely dry, brush the coat for best results.
- Frequency of Use: Daily use is possible; initial phase requires 2 to 3 times per week until controlled, then 1 time per week for maintenance.
Additional Information
Precautions
- For external use only: Apply to the skin and coat only. Do not allow the animal to swallow the product.
- Avoid contact with eyes: Take care when applying around the face. If the shampoo gets into the eyes, rinse properly with clean water.
- Keep out of reach of children and pets: Store in a safe place to avoid accidental use or ingestion.
- Wash hands after application: Clean your hands with soap and water after handling or applying the shampoo.
Possible Side Effects
- Skin Irritation Risk: If skin irritation develops or worsens after use, discontinue application immediately and consult your veterinarian promptly.
Shipping & Return
We offer ground, express, priority, and international delivery; see our shipping policy for details.
For return instructions or product concerns, please refer to our detailed refund policy.
Frequently Asked Questions
Q1: What skin conditions is Cutania M-Shampoo recommended for?
Ans: This shampoo is recommended for kerato-seborrheic skin conditions and for any conditions that may benefit from the acidifying and drying effect of boric acid, or from the keratolytic and lipolytic effect of glycolic acid. It is suitable for localized or generalized skin use.
Q2: Is Cutania M-Shampoo safe for both dogs and cats?
Ans: Yes, this dermatological shampoo is formulated for use on dogs, cats, and horses. Its fragrance-free, antibiotic-free, and azole-free formula makes it suitable for multi-species households and for animals with sensitive or kerato-seborrheic skin conditions.
Q3: Why is Cutania M-Shampoo fragrance-free?
Ans: Made without added fragrance, this shampoo is a great choice for pets with sensitive or easily irritated skin. By avoiding unnecessary scents, it helps keep skin care simple and focused on what matters most, supporting a healthy, comfortable skin barrier.
Q4: How long should I leave this shampoo on before rinsing?
Ans: After massaging the shampoo deeply into the skin and coat, allow it to remain in contact for 5 to 10 minutes. This contact time lets the active ingredients to exfoliate the skin and work at greater depth before being rinsed off with abundant warm water.
Q5: How often should I use this shampoo on my pet?
Ans: During the initial phase, use 2 to 3 times per week until the skin condition is controlled. For maintenance, 1 application per week is recommended. Daily use is possible but the frequency should be determined on a case-by-case basis, ideally in consultation with a veterinarian.
Q6: Can Cutania M-Shampoo be combined with other products?
Ans: For enhanced skin support, use with CUTANIA® M-Spray. It helps extend the benefits of the shampoo between baths and provides extra care where needed. Both products are also available together in the CUTANIA® M-Pack for a simple, fragrance-free skin care routine.
Q7: Does this shampoo contain antibiotics or antifungal azoles?
Ans: No, this shampoo is antibiotic and azole-free. This makes it an ideal choice for long-term or maintenance use, as it helps manage keratosis pilaris and seborrheic dermatitis without contributing to antimicrobial or antifungal resistance in pets.
Q8: Should I trim my pet's coat before using this shampoo?
Ans: If your pet has a thick coat or a problem area that needs extra attention, trimming the hair first can help the shampoo reach the skin more easily and work where it's needed most.
This Shipping Policy explains how orders are processed, shipped, tracked, and delivered.
1. Shipping Origin and Fulfillment
Orders are dispatched from our U.S.-based fulfillment center. We deliver to eligible addresses within the United States and to eligible international destinations shown at checkout.
If a destination, shipping service, or product is not eligible for delivery, checkout will not offer that shipping option.
2. Order Processing Time
Orders are generally processed within 1–5 business days before shipment. Processing time is separate from carrier transit time.
Our order cut-off time is 6:00 PM Pacific Time (PT). Orders placed after the cut-off time, on weekends, or on applicable holidays begin processing on the next business day.
Processing may include order verification and preparation for shipment.
3. U.S. Shipping Methods, Costs, and Transit Times
For eligible U.S. addresses, our current shipping options are:
- Priority Shipping: $5.99 — estimated carrier transit time of 1–2 business days after shipment.
- Standard Shipping: $2.99 — estimated carrier transit time of 3–6 business days after shipment.
- Free Shipping: $0 — estimated carrier transit time of 5–8 business days after shipment.
Total estimated delivery time includes both the 1–5 business day processing period and the applicable carrier transit time. The shipping service, cost, and delivery estimate available for your order are shown at checkout before payment.
4. International Shipping
We ship to eligible international destinations. Available international shipping services, shipping charges, and estimated delivery times vary by destination and are displayed at checkout.
For eligible international orders, applicable import duties and taxes are calculated and collected at checkout where required. When these charges apply, the order is shipped on a duties-and-taxes-paid basis so that the same import charges should not be collected again at delivery.
International delivery estimates may be affected by carrier operations, customs processing, local holidays, weather, or other events outside normal transit conditions.
5. Tracking
When tracking is available, you will receive shipment confirmation with tracking information after the order has shipped. Please allow up to 48 hours for tracking information to become active after the carrier receives the shipment.
6. Address Accuracy and Changes
Please review your shipping address carefully before submitting an order. If you notice an address error, contact us as soon as possible. We will try to help before shipment, but an address change cannot be guaranteed once fulfillment or carrier processing has begun.
Additional carrier or re-delivery charges resulting from an incorrect or incomplete address may be the customer's responsibility where permitted by law.
7. Delayed or Lost Shipments
If your shipment has not arrived within the estimated delivery timeframe, please contact us. We will review the tracking information, work with the carrier when necessary, and assist with an appropriate resolution based on the circumstances.
Delivery estimates are not guarantees and may be affected by carrier delays, weather, public holidays, customs processing, or other transportation disruptions.
8. Damaged, Defective, or Incorrect Deliveries
If an item arrives damaged, defective, or incorrect, contact us within 7 calendar days after confirmed delivery. Please include your order number and clear photos of the item, packaging, and shipping label when relevant.
Approved cases are handled under our Return & Refund Policy, including return-shipping assistance when the issue is our responsibility.
9. Policy Updates
We may update this Shipping Policy when our shipping services or operating requirements change. The current version will be posted on this page.
10. Contact Us
If you have questions about shipping or an order in transit, please use our Contact page or the current contact information displayed in the website footer.
This Return & Refund Policy explains when a return is eligible, how to send an item back, who pays return shipping, and how approved refunds are processed.
1. Return Window
You may request an eligible return within 30 days after confirmed delivery. Return requests submitted after the 30-day period are not accepted unless applicable law requires otherwise.
2. Return Eligibility
To qualify for a standard return, the item must generally be:
- Unused, unwashed, and in its original condition.
- Returned with the original packaging, tags, accessories, manuals, and other included components, when applicable.
- Not specifically identified as final sale or non-returnable before purchase.
Products that show use, alteration, avoidable damage, missing components, or other conditions outside the eligibility requirements may be ineligible for a refund.
3. Product-Specific Non-Returnable Items
Some products may be non-returnable for hygiene, safety, customization, final-sale, or other product-specific reasons. Any such restriction will be disclosed on the product page or before purchase when applicable.
4. No Direct Exchanges
We do not provide direct exchange service. If you want a different item, size, color, model, or version, return the eligible original item under this Policy and place a new order separately.
5. How to Start a Return
Returns are handled by mail. Before sending an item back, contact our customer support team through the Contact page or the current contact information displayed in the website footer. Please provide:
- Your order number.
- The item or items you want to return.
- The reason for the return.
Returns sent without required return authorization may be delayed or refused.
6. Prepaid Return Label and Return Shipping Cost
For eligible mail returns, a prepaid return label is included in the package.
For a standard return made for customer-choice reasons, the actual carrier postage charged for use of the prepaid return label will be deducted from the approved refund. We do not charge a separate restocking fee.
If the return is required because the item arrived damaged, defective, or incorrect and the claim is approved, we cover the return-label cost.
If you choose not to use the provided label when an alternative return method is authorized, use a trackable shipping service and keep your shipping receipt until the return is completed.
7. Original Shipping Charges
Original outbound shipping charges are non-refundable for standard customer-choice returns, except where required by law. If the return results from an approved damaged, defective, or incorrect item, applicable shipping charges will be handled as part of the resolution.
8. Refund Review and Processing
After the returned item is received, we inspect it and notify you whether the refund is approved.
If approved, the refund is issued to the original payment method. We generally process an approved refund within 1–3 business days. After the refund is issued, your bank or card provider may require an additional 5–10 business days to post the funds to your account.
9. Damaged, Defective, or Incorrect Items
If an item arrives damaged, defective, or incorrect, contact us within 7 calendar days after confirmed delivery. Include your order number and clear photos of the item, packaging, and shipping label when relevant.
After review, we will provide an appropriate resolution. When a return is required for an approved claim, we cover the return shipping cost.
10. Refused or Undeliverable Shipments
If a shipment is refused or returned because of incorrect or incomplete customer-provided shipping information, actual carrier return, re-delivery, or related shipping charges may be deducted from an otherwise eligible refund where permitted by law.
11. Policy Updates
We may update this Return & Refund Policy when our return procedures or legal requirements change. The current version will be posted on this page.
12. Contact Us
If you need help with a return or refund, please use our Contact page or the current contact information displayed in the website footer.
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