Catit LED Stainless Steel Top Flower Drinking Fountain for Cats - US 3825
Catit LED Stainless Steel Top Flower Drinking Fountain for Cats - US 3825
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- We offer worldwide shipping to all countries and regions
- Free shipping is available on all orders
- The return request is submitted within 30 days of confirmed delivery
Hygienic Stainless Steel Cat Water Fountain
Product Description
The Catit Stainless Steel Flower Fountain offers a shallow stainless steel top that won’t irritate your cat’s whiskers or skin. With a 3 L water reservoir, a handy water-level window with LED night light, and three flow settings, this fountain encourages your cat to drink more fresh filtered water.
Features
·Hygienic stainless-steel top
·Dishwasher-safe cover
·3 L water reservoir
·Water level window with LED
·Three water flow settings
·Triple Action Filter included
·Energy-efficient pump
·BPA-free materials (except adapter)
Benefits
·Whisker-friendly design: The shallow stainless-steel top avoids whisker fatigue and skin irritation for sensitive cats.
·Encourages hydration: Three flow options entice even picky drinkers to consume more water for better health.
·Cleaner water supply: The Triple Action Filter removes debris, odors and excess minerals to keep water fresh.
·Low-maintenance upkeep: A dishwasher-safe stainless-steel top simplifies cleaning and supports long-term hygiene.
·Large capacity: 3 L of water means fewer refills and fewer interruptions to your cat’s supply.
·Night-friendly design: The LED-lit water-level window lets you monitor at a glance in low light or nighttime.
Specifications
·Capacity: 3 L (100 fl oz)
·Dimensions: 8.3 in × 7.5 in × 8.7 in
·Weight: 1.32 lb (590 g)
·Power (North America): 120 V ~/12VA, 60 Hz, 300 mA
Materials Used
·Drinking surface: Premium stainless steel
·Base/body: BPA-free plastic (excluding adapter)
How to Use
Usage Instructions
·Filter Prep: Submerge the Triple Action filter in water and press the cotton mesh so trapped air escapes before installation.
·Pump Rinse: Remove the pump from its housing and rinse it thoroughly under running water prior to first use.
·Assemble Fountain: Fit the filter into its slot with foam side up and lock the removable stainless-steel top onto the base before adding water.
·Fill with Water: Pour clean water into the reservoir until the water-level window shows a safe fill level and power up the unit.
·Select Flow Setting: Use the flow-control slider to choose among soft flow, bubbling surface or calm stream according to your cat’s preference.
·Daily Check: Verify that the water level is sufficient, the LED water-level window is visible and the pump is running quietly without noise.
·Weekly Cleaning: Detach the stainless-steel top and plastic base, rinse them with mild soap and water, and clean the pump chamber to prevent residue buildup.
·Filter Replacement: Replace the Triple Action filter every 3-4 weeks or sooner if you notice debris or slower flow to maintain optimal water quality.
Additional Information
Care Instructions
·Regular top cleaning: Detach the stainless steel top and wash it with warm water and mild dish soap to keep surfaces free from scale and residue.
·Pump chamber rinse: Remove the pump every two weeks, disassemble its parts and rinse them separately under water before reassembly.
·Filter maintenance: Rinse the Triple Action filter thoroughly and ensure it stays fully submerged at all times to prevent mould and ensure efficient operation.
·Fill to correct level: Always fill the reservoir up to the marked fill-line and place the fountain on a flat stable surface to avoid tipping or pump noise.
Safety Instructions
·Always unplug before servicing: Disconnect the power plug from the outlet before handling or cleaning any parts of the fountain to prevent electric shock.
·Use indoor only: This fountain is designed for indoor use only. Do not install it where there is direct contact with large bodies of water or outdoors.
·Avoid damaged cords: Do not operate the fountain if the power cord or plug is damaged, or if the pump shows signs of abnormal leakage or malfunction.
·Supervise children: This appliance is not intended for use by children without supervision. Keep the unit and its cable out of reach of children to prevent accidents.
Shipping & Return
We offer ground, express, priority, and international delivery; see our shipping policy for details.
For return instructions or product concerns, please refer to our detailed refund policy.
Frequently Asked Questions
Q1: What type of water flow settings does the fountain offer?
Ans: The fountain offers three types of water flow: a gentle stream, a bubbling top, or calm long streams, so you can choose what your cat likes best.
Q2: How often should the filter be replaced?
Ans: The manufacturer recommends changing the Triple Action filter every 30 days or sooner if you notice reduced water flow or visible debris.
Q3: Is the stainless steel top dishwasher-safe?
Ans: Yes, the fountain’s stainless steel top cover is safe to clean in the dishwasher, making maintenance simpler and more hygienic.
Q4: Can the fountain help reduce the risk of urinary tract issues in cats?
Ans: Yes, by providing fresh, flowing, filtered water the fountain supports hydration, which helps reduce the risk of urinary and kidney problems in cats.
Q5: What happens if the pump seems noisy or weak?
Ans: If the pump becomes noisy or weak, it may indicate low water level or clogging from hair/debris. Ensure the surface is level and the fountain is filled to the fill line.
This Shipping Policy explains how orders are processed, shipped, tracked, and delivered.
1. Shipping Origin and Fulfillment
Orders are dispatched from our U.S.-based fulfillment center. We deliver to eligible addresses within the United States and to eligible international destinations shown at checkout.
If a destination, shipping service, or product is not eligible for delivery, checkout will not offer that shipping option.
2. Order Processing Time
Orders are generally processed within 1–5 business days before shipment. Processing time is separate from carrier transit time.
Our order cut-off time is 6:00 PM Pacific Time (PT). Orders placed after the cut-off time, on weekends, or on applicable holidays begin processing on the next business day.
Processing may include order verification and preparation for shipment.
3. U.S. Shipping Methods, Costs, and Transit Times
For eligible U.S. addresses, our current shipping options are:
- Priority Shipping: $5.99 — estimated carrier transit time of 1–2 business days after shipment.
- Standard Shipping: $2.99 — estimated carrier transit time of 3–6 business days after shipment.
- Free Shipping: $0 — estimated carrier transit time of 5–8 business days after shipment.
Total estimated delivery time includes both the 1–5 business day processing period and the applicable carrier transit time. The shipping service, cost, and delivery estimate available for your order are shown at checkout before payment.
4. International Shipping
We ship to eligible international destinations. Available international shipping services, shipping charges, and estimated delivery times vary by destination and are displayed at checkout.
For eligible international orders, applicable import duties and taxes are calculated and collected at checkout where required. When these charges apply, the order is shipped on a duties-and-taxes-paid basis so that the same import charges should not be collected again at delivery.
International delivery estimates may be affected by carrier operations, customs processing, local holidays, weather, or other events outside normal transit conditions.
5. Tracking
When tracking is available, you will receive shipment confirmation with tracking information after the order has shipped. Please allow up to 48 hours for tracking information to become active after the carrier receives the shipment.
6. Address Accuracy and Changes
Please review your shipping address carefully before submitting an order. If you notice an address error, contact us as soon as possible. We will try to help before shipment, but an address change cannot be guaranteed once fulfillment or carrier processing has begun.
Additional carrier or re-delivery charges resulting from an incorrect or incomplete address may be the customer's responsibility where permitted by law.
7. Delayed or Lost Shipments
If your shipment has not arrived within the estimated delivery timeframe, please contact us. We will review the tracking information, work with the carrier when necessary, and assist with an appropriate resolution based on the circumstances.
Delivery estimates are not guarantees and may be affected by carrier delays, weather, public holidays, customs processing, or other transportation disruptions.
8. Damaged, Defective, or Incorrect Deliveries
If an item arrives damaged, defective, or incorrect, contact us within 7 calendar days after confirmed delivery. Please include your order number and clear photos of the item, packaging, and shipping label when relevant.
Approved cases are handled under our Return & Refund Policy, including return-shipping assistance when the issue is our responsibility.
9. Policy Updates
We may update this Shipping Policy when our shipping services or operating requirements change. The current version will be posted on this page.
10. Contact Us
If you have questions about shipping or an order in transit, please use our Contact page or the current contact information displayed in the website footer.
This Return & Refund Policy explains when a return is eligible, how to send an item back, who pays return shipping, and how approved refunds are processed.
1. Return Window
You may request an eligible return within 30 days after confirmed delivery. Return requests submitted after the 30-day period are not accepted unless applicable law requires otherwise.
2. Return Eligibility
To qualify for a standard return, the item must generally be:
- Unused, unwashed, and in its original condition.
- Returned with the original packaging, tags, accessories, manuals, and other included components, when applicable.
- Not specifically identified as final sale or non-returnable before purchase.
Products that show use, alteration, avoidable damage, missing components, or other conditions outside the eligibility requirements may be ineligible for a refund.
3. Product-Specific Non-Returnable Items
Some products may be non-returnable for hygiene, safety, customization, final-sale, or other product-specific reasons. Any such restriction will be disclosed on the product page or before purchase when applicable.
4. No Direct Exchanges
We do not provide direct exchange service. If you want a different item, size, color, model, or version, return the eligible original item under this Policy and place a new order separately.
5. How to Start a Return
Returns are handled by mail. Before sending an item back, contact our customer support team through the Contact page or the current contact information displayed in the website footer. Please provide:
- Your order number.
- The item or items you want to return.
- The reason for the return.
Returns sent without required return authorization may be delayed or refused.
6. Prepaid Return Label and Return Shipping Cost
For eligible mail returns, a prepaid return label is included in the package.
For a standard return made for customer-choice reasons, the actual carrier postage charged for use of the prepaid return label will be deducted from the approved refund. We do not charge a separate restocking fee.
If the return is required because the item arrived damaged, defective, or incorrect and the claim is approved, we cover the return-label cost.
If you choose not to use the provided label when an alternative return method is authorized, use a trackable shipping service and keep your shipping receipt until the return is completed.
7. Original Shipping Charges
Original outbound shipping charges are non-refundable for standard customer-choice returns, except where required by law. If the return results from an approved damaged, defective, or incorrect item, applicable shipping charges will be handled as part of the resolution.
8. Refund Review and Processing
After the returned item is received, we inspect it and notify you whether the refund is approved.
If approved, the refund is issued to the original payment method. We generally process an approved refund within 1–3 business days. After the refund is issued, your bank or card provider may require an additional 5–10 business days to post the funds to your account.
9. Damaged, Defective, or Incorrect Items
If an item arrives damaged, defective, or incorrect, contact us within 7 calendar days after confirmed delivery. Include your order number and clear photos of the item, packaging, and shipping label when relevant.
After review, we will provide an appropriate resolution. When a return is required for an approved claim, we cover the return shipping cost.
10. Refused or Undeliverable Shipments
If a shipment is refused or returned because of incorrect or incomplete customer-provided shipping information, actual carrier return, re-delivery, or related shipping charges may be deducted from an otherwise eligible refund where permitted by law.
11. Policy Updates
We may update this Return & Refund Policy when our return procedures or legal requirements change. The current version will be posted on this page.
12. Contact Us
If you need help with a return or refund, please use our Contact page or the current contact information displayed in the website footer.
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