
Organic Mushroom & NEM® Powder for Hip, Joint & Mobility Support
Product Description
BIXBI Joint Support Powdered Mushroom Supplement is a daily, all-natural powder for dogs and cats of all ages, formulated to support healthy hips and joints. It combines six USDA Organic mushrooms with NEM® (Natural Eggshell Membrane), a natural source of glycosaminoglycans like chondroitin and hyaluronic acid, plus structural proteins such as collagen. These ingredients help maintain joint compounds, keeping your pet active. Recommended for pets with mobility issues, this veterinarian-approved, grain- and gluten-free supplement is made in the USA from organic mushrooms.
Benefits
- Hip & Joint Support: The combination of organic mushrooms and NEM® delivers a natural source of glycosaminoglycans, including chondroitin and hyaluronic acid, plus key structural proteins like collagen that directly support and maintain healthy joint tissues.
- Natural Eggshell Membrane (NEM®): NEM® is a clinically studied ingredient derived from the membrane of eggshells that provides a concentrated source of compounds naturally found in joint cartilage, supporting comfort, flexibility, and connective tissue health.
- Anti-Inflammatory Mushroom Blend: The organic mushrooms Cordyceps, Reishi, Agaricus Blazei, Coriolus Versicolor, Shiitake, and Maitake are rich in polysaccharides, antioxidants, and immune-modulating compounds that help encourage normal inflammatory responses and support whole-body wellness.
- USDA Organic, Grain-Free & Gluten-Free: All mushrooms are USDA Certified Organic; the formula is all-natural, grain-free, gluten-free, and contains no artificial preservatives or flavors.
- USA Made & Sourced: Made in the USA from USA-grown organic mushrooms; NASC (National Animal Supplement Council) certified for consistent quality and transparency.
Ingredients
Active Ingredients per ¼ Teaspoon (Scoop Included):
Proprietary Organic Mushroom Formula (NEM®) — 500 mg, consisting of: Organic Cordyceps, Organic Reishi, Organic Agaricus Blazei, Organic Coriolus Versicolor, NEM® (Natural Eggshell Membrane), Organic Shiitake, Organic Maitake.
Key Bioactive Components Provided by NEM®: Chondroitin (glycosaminoglycan), Hyaluronic Acid (glycosaminoglycan), Collagen (structural protein).
Allergen Notice: NEM® is derived from the membrane of an eggshell. Do not use this supplement for pets with a known egg allergy. Per BIXBI's FAQ, it is generally safe for pets with chicken allergies, but veterinary consultation is recommended before use in those cases.
How to Use
Directions for Use
- Standard Daily Dose: Administer ¼ teaspoon (0.5 grams) per 25 lbs of body weight once daily.
- Loading Dose (First 7 Days): For better results, double the dosage for the first 7 days when first starting the supplement.
- Give with Meals: Can be given during or after mealtime; simply sprinkle or stir into wet or dry food once per day.
- Two-Sided Scoop Included: The container includes a two-sided measuring scoop, one side measures ¼ teaspoon, and the other measures ⅛ teaspoon for easy and accurate dosing.
- Combining Supplements: It is safe to give your pet two BIXBI supplements simultaneously to broaden the range of biologically active compounds. BIXBI does not recommend combining more than two supplements at once.
Additional Information
Precautions
- Egg Allergy Do Not Use: NEM® is derived from the membrane of an eggshell. Do not administer this supplement to pets with a known egg allergy.
- Chicken Allergy: It is generally safe for pets with chicken allergies to use this supplement, but veterinary consultation is recommended before doing so, as NEM is eggshell-derived.
- Veterinary Consultation: Consult your veterinarian before administering any supplement, particularly for pets with existing health conditions, those on medication, or pregnant, breeding, or nursing animals.
- Pregnant or Nursing Pets: Safe use in pregnant, breeding, or nursing dogs and cats has not been proven; always contact your vet before use in these cases.
- Store Properly: Store in a cool, dark place; refrigeration is not required. Avoid exposure to heat and moisture to preserve potency.
Possible Side Effects
- Generally Well Tolerated: BIXBI states there are no known risks of administering these supplements to dogs and cats of any age or breed when used as directed.
- Egg-Allergic Pets: Pets with egg allergies must not use this product, as NEM® is derived from eggshell membrane and may trigger an allergic reaction.
- Individual Variation: As with any new supplement, some pets may experience mild digestive adjustment when first introduced; beginning with the loading dose protocol helps the body gradually adjust.
Shipping & Returns
We offer ground, express, priority, and international delivery; see our shipping policy for details.
For return instructions or product concerns, please refer to our detailed refund policy.
Frequently Asked Questions
Q1: What does BIXBI Joint Support Powdered Mushroom Supplement do for pets?
Ans: BIXBI Joint Support helps maintain healthy hip and joint function by providing glycosaminoglycans (including chondroitin and hyaluronic acid) and key structural proteins like collagen via NEM®, combined with organic mushrooms that support normal inflammatory responses and overall immune wellness.
Q2: What is NEM® and why is it included in this supplement?
Ans: NEM® stands for Natural Eggshell Membrane, a clinically studied ingredient derived from the inner membrane of eggshells. It is a natural, concentrated source of glycosaminoglycans like chondroitin and hyaluronic acid, as well as collagen, the same compounds that make up and support joint cartilage and connective tissue in dogs and cats.
Q3: What mushrooms are in this supplement, and what do they do?
Ans: The formula contains six organic mushrooms — Cordyceps, Reishi, Agaricus Blazei, Coriolus Versicolor, Shiitake, and Maitake — selected for their natural content of polysaccharides, antioxidants, and immune-modulating compounds that help support normal inflammatory responses and overall joint and immune wellness.
Q4: How much should I give my pet daily?
Ans: The standard dose is ¼ teaspoon (0.5 grams) per 25 lbs of body weight daily. For the first 7 days, BIXBI recommends doubling the dose as a loading dose to achieve faster initial results. A two-sided measuring scoop is included in the container.
Q5: Can this supplement be given to both dogs and cats?
Ans: Yes. BIXBI Joint Support is formulated for both dogs and cats of all ages and breeds. There are no known risks for animals of any age when used as directed, making it suitable for pets throughout all life stages.
Q6: Is this supplement safe for pets with egg allergies?
Ans: No. Because NEM® is derived from the membrane of an eggshell, BIXBI specifically advises against giving this supplement to pets with a known egg allergy. Pets with chicken allergies may generally use it safely, but veterinary consultation is recommended first.
Q7: Is this supplement USDA Organic and NASC certified?
Ans: Yes. All mushrooms in the BIXBI Joint Support formula are USDA Certified Organic and USA-grown. The product is also NASC (National Animal Supplement Council) audited and certified, ensuring consistent quality, accurate labeling, and adherence to manufacturing standards.
Q8: Does this supplement need to be refrigerated?
Ans: No. BIXBI Joint Support should be stored in a cool, dark place, but does not require refrigeration. Avoid storing in warm or humid environments to preserve ingredient freshness and potency.
Q9: Can I combine BIXBI Joint Support with another BIXBI supplement?
Ans: Yes. BIXBI states it is safe to give your pet two BIXBI supplements at the same time to broaden the range of biologically active compounds. However, BIXBI does not recommend combining more than 2 supplements at once.
Q10: How long before joint improvements are seen?
Ans: Results vary by individual pet. Many pet owners report improvements in mobility and comfort within a few weeks of consistent daily use. Completing the recommended 7-day double-dose loading period when starting the supplement is advised to help establish faster initial results.
This Shipping Policy explains how orders are processed, shipped, tracked, and delivered.
1. Shipping Origin and Fulfillment
Orders are dispatched from our U.S.-based fulfillment center. We deliver to eligible addresses within the United States and to eligible international destinations shown at checkout.
If a destination, shipping service, or product is not eligible for delivery, checkout will not offer that shipping option.
2. Order Processing Time
Orders are generally processed within 1–5 business days before shipment. Processing time is separate from carrier transit time.
Our order cut-off time is 6:00 PM Pacific Time (PT). Orders placed after the cut-off time, on weekends, or on applicable holidays begin processing on the next business day.
Processing may include order verification and preparation for shipment.
3. U.S. Shipping Methods, Costs, and Transit Times
For eligible U.S. addresses, our current shipping options are:
- Priority Shipping: $5.99 — estimated carrier transit time of 1–2 business days after shipment.
- Standard Shipping: $2.99 — estimated carrier transit time of 3–6 business days after shipment.
- Free Shipping: $0 — estimated carrier transit time of 5–8 business days after shipment.
Total estimated delivery time includes both the 1–5 business day processing period and the applicable carrier transit time. The shipping service, cost, and delivery estimate available for your order are shown at checkout before payment.
4. International Shipping
We ship to eligible international destinations. Available international shipping services, shipping charges, and estimated delivery times vary by destination and are displayed at checkout.
For eligible international orders, applicable import duties and taxes are calculated and collected at checkout where required. When these charges apply, the order is shipped on a duties-and-taxes-paid basis so that the same import charges should not be collected again at delivery.
International delivery estimates may be affected by carrier operations, customs processing, local holidays, weather, or other events outside normal transit conditions.
5. Tracking
When tracking is available, you will receive shipment confirmation with tracking information after the order has shipped. Please allow up to 48 hours for tracking information to become active after the carrier receives the shipment.
6. Address Accuracy and Changes
Please review your shipping address carefully before submitting an order. If you notice an address error, contact us as soon as possible. We will try to help before shipment, but an address change cannot be guaranteed once fulfillment or carrier processing has begun.
Additional carrier or re-delivery charges resulting from an incorrect or incomplete address may be the customer's responsibility where permitted by law.
7. Delayed or Lost Shipments
If your shipment has not arrived within the estimated delivery timeframe, please contact us. We will review the tracking information, work with the carrier when necessary, and assist with an appropriate resolution based on the circumstances.
Delivery estimates are not guarantees and may be affected by carrier delays, weather, public holidays, customs processing, or other transportation disruptions.
8. Damaged, Defective, or Incorrect Deliveries
If an item arrives damaged, defective, or incorrect, contact us within 7 calendar days after confirmed delivery. Please include your order number and clear photos of the item, packaging, and shipping label when relevant.
Approved cases are handled under our Return & Refund Policy, including return-shipping assistance when the issue is our responsibility.
9. Policy Updates
We may update this Shipping Policy when our shipping services or operating requirements change. The current version will be posted on this page.
10. Contact Us
If you have questions about shipping or an order in transit, please use our Contact page or the current contact information displayed in the website footer.
This Return & Refund Policy explains when a return is eligible, how to send an item back, who pays return shipping, and how approved refunds are processed.
1. Return Window
You may request an eligible return within 30 days after confirmed delivery. Return requests submitted after the 30-day period are not accepted unless applicable law requires otherwise.
2. Return Eligibility
To qualify for a standard return, the item must generally be:
- Unused, unwashed, and in its original condition.
- Returned with the original packaging, tags, accessories, manuals, and other included components, when applicable.
- Not specifically identified as final sale or non-returnable before purchase.
Products that show use, alteration, avoidable damage, missing components, or other conditions outside the eligibility requirements may be ineligible for a refund.
3. Product-Specific Non-Returnable Items
Some products may be non-returnable for hygiene, safety, customization, final-sale, or other product-specific reasons. Any such restriction will be disclosed on the product page or before purchase when applicable.
4. No Direct Exchanges
We do not provide direct exchange service. If you want a different item, size, color, model, or version, return the eligible original item under this Policy and place a new order separately.
5. How to Start a Return
Returns are handled by mail. Before sending an item back, contact our customer support team through the Contact page or the current contact information displayed in the website footer. Please provide:
- Your order number.
- The item or items you want to return.
- The reason for the return.
Returns sent without required return authorization may be delayed or refused.
6. Prepaid Return Label and Return Shipping Cost
For eligible mail returns, a prepaid return label is included in the package.
For a standard return made for customer-choice reasons, the actual carrier postage charged for use of the prepaid return label will be deducted from the approved refund. We do not charge a separate restocking fee.
If the return is required because the item arrived damaged, defective, or incorrect and the claim is approved, we cover the return-label cost.
If you choose not to use the provided label when an alternative return method is authorized, use a trackable shipping service and keep your shipping receipt until the return is completed.
7. Original Shipping Charges
Original outbound shipping charges are non-refundable for standard customer-choice returns, except where required by law. If the return results from an approved damaged, defective, or incorrect item, applicable shipping charges will be handled as part of the resolution.
8. Refund Review and Processing
After the returned item is received, we inspect it and notify you whether the refund is approved.
If approved, the refund is issued to the original payment method. We generally process an approved refund within 1–3 business days. After the refund is issued, your bank or card provider may require an additional 5–10 business days to post the funds to your account.
9. Damaged, Defective, or Incorrect Items
If an item arrives damaged, defective, or incorrect, contact us within 7 calendar days after confirmed delivery. Include your order number and clear photos of the item, packaging, and shipping label when relevant.
After review, we will provide an appropriate resolution. When a return is required for an approved claim, we cover the return shipping cost.
10. Refused or Undeliverable Shipments
If a shipment is refused or returned because of incorrect or incomplete customer-provided shipping information, actual carrier return, re-delivery, or related shipping charges may be deducted from an otherwise eligible refund where permitted by law.
11. Policy Updates
We may update this Return & Refund Policy when our return procedures or legal requirements change. The current version will be posted on this page.
12. Contact Us
If you need help with a return or refund, please use our Contact page or the current contact information displayed in the website footer.
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