AlphaTRAK 3 Starter Kit For Dogs, Cats & Horses - US 5120
AlphaTRAK 3 Starter Kit For Dogs, Cats & Horses - US 5120
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- We offer worldwide shipping to all countries and regions
- Free shipping is available on all orders
- The return request is submitted within 30 days of confirmed delivery
Monitor Your Pet’s Glucose Levels Accurately
Product Description
AlphaTRAK 3 Blood Glucose Diabetic Monitoring Kit for Cats, Dogs, and Horses helps you keep your pet healthy and diabetes under control. Specifically calibrated for cats, dogs, and horses, it delivers fast, accurate results from a tiny blood sample. The complete starter kit, paired with the AlphaTrak Mobile App, allows effortless tracking, vet sharing, reminders, and proactive care for your furry friend.
It includes:
- AlphaTrak 3 Pet Glucose Monitor
- AlphaTRAK 3 Test Strips, 50 Count
- AlphaTRAK Lancets, 30 Count
- Lancing device
- AlphaTRAK 3 Control Solution
- Pet Diabetes Diary
- User Guides and Carrying Case
Benefits
- Accurate Blood Glucose Testing: Provides precise results using only 0.3 ml of blood in as little as five seconds.
- Wide Glucose Detection Range: Detects glucose levels from 20–750 mg/dL, covering all potential ranges for cats, dogs, and horses.
- Mobile App Integration: Review, graph, and share glucose results with your veterinarian for smarter diabetes management decisions.
- Complete Starter Kit: Includes meter, test strips, lancing device, control solution, diary, and carrying case for convenience.
- Proactive Pet Care: Set reminders and notifications to ensure consistent monitoring and keep your pet’s health on track.
How to Use
Directions for Use
Perform a Control Test
- Turn On the Meter: Insert a test strip into the meter to automatically turn on the device for testing.
- Select the Correct Species: Set the correct species code on the meter before applying control solution for accurate results.
- Activate Control Test Mode: Press and hold the appropriate button for three seconds until control solution icon displays clearly.
- Prepare the Control Solution: Gently invert the control solution bottle to mix contents before applying a drop to strip.
- Apply Control Solution to Strip: Place a single drop of control solution onto the bottom edge of the test strip carefully.
- Read and Compare Results: Wait a few seconds for results and compare with the test range printed on vial.
Perform a Glucose Test
- Gather Supplies: Collect all necessary items, including AlphaTRAK 3 meter, test strips, lancing device, and lancets.
- Choose Sampling Site: Select a capillary sampling site such as marginal ear vein, paw pad, or inner lip.
- Consult Veterinarian for Guidance: Consult your veterinarian to determine appropriate sampling site and needle depth for your pet.
- Set Species on Meter: Set the correct species code by pressing and holding the buttons to switch accurately.
- Prepare Lancing Device: Insert a new disposable lancet, twist off protective cover, and replace adjustable cap carefully.
- Adjust Depth of Lancing Device: Choose lancing depth from Level 1 to Level 6, starting deeper, then adjusting if needed.
- Obtain Blood Sample: Place lancing device on sampling site and press release button to collect a blood droplet.
- Apply Blood to Test Strip: Touch blood droplet to dark-colored rectangle on test strip until meter beeps indicating sample.
- Turn Meter On: Insert test strip facing up into the meter to automatically power on the AlphaTRAK 3.
- Read Results: Within seconds, the meter displays blood glucose results clearly, allowing timely management of pet’s diabetes.
Important:
- Sync your meter with the AlphaTRAK App to store, track, and share your pet’s glucose readings.
- Use only AlphaTRAK 3 test strips and control solution with the AlphaTRAK 3 meter.
- Always confirm the test strip vial expiration date to ensure accurate results before testing.
Bluetooth Setup
- Default Bluetooth Setting: The Bluetooth® is “ON” by default, automatically activating after each new blood glucose test.
- Enter Bluetooth Settings: With meter off, press and hold the button for more than three seconds to access settings.
- Turn Off Automatic Bluetooth: Press the button again to deactivate automatic Bluetooth® connection mode, then save your preference properly.
- Send Results Manually: If automatic Bluetooth® is off, press and hold buttons within three seconds after testing.
- Access Memory Log: Turn on the meter, then press again to view memory screen for previous test results.
- Send Previous Results: In memory screen, press and hold buttons within three seconds until Bluetooth® icon appears.
- Confirm Connection to App: Once Bluetooth® is activated, results automatically send to the AlphaTrak App for tracking efficiently.
AlphaTrak App Pairing
- Download and Open App: Download and open the AlphaTrak application on your mobile device to begin the pairing process.
- Access Device Menu: Tap the Device icon located at the bottom navigation bar to add a new meter.
- Add a Meter: Tap “Add a Meter” to search automatically for your AlphaTrak meter nearby with Bluetooth.
- Manually Find Meter: If your meter doesn’t appear automatically, tap the manual search option to locate your device.
- Select and Pair Meter: Select your AlphaTrak meter from the list and tap “Click to Pair” to start pairing.
- Enter Pairing Key: Enter the 6-digit pairing key displayed on your AlphaTrak meter into the AlphaTrak App.
- Confirm Connection: The application will confirm successful connection, and the meter Bluetooth® icon stops blinking accordingly.
- Import Test Data: Tap Dashboard at the bottom navigation to import glucose test data from your paired meter.
- Retrieve Test Results: Tap “Get Result” to download recent test results from the AlphaTrak meter to App.
- Sync Confirmation: The AlphaTrak App will confirm that the test results have successfully synced and stored safely.
Additional Information
Precautions
- Keep Away from Children: Always store the AlphaTRAK 3 Pet Glucose Monitoring Kit out of reach of children.
- Consult Your Veterinarian: Discuss usage of the AlphaTRAK 3 Blood Glucose Meter with your veterinarian before testing pets.
Shipping & Return
We offer ground, express, priority, and international delivery; see our shipping policy for details.
For return instructions or product concerns, please refer to our detailed refund policy.
Frequently Asked Questions
Q1: How often should I test my pet with the AlphaTRAK 3 Blood Glucose Monitoring Kit for Cats, Dogs, and Horses?
Ans: Testing frequency depends on your pet’s insulin type, dosage changes, and any unusual behavior. The AlphaTRAK 3 Pet Glucose Meter provides fast, accurate results for cats, dogs, and horses, helping owners follow veterinarian guidance for proper monitoring schedules.
Q2: Do I need to wear gloves when using the AlphaTRAK 3 Pet Blood Glucose Meter for Cats, Dogs, or Horses?
Ans: Gloves are not mandatory when obtaining a blood sample, though they can improve safety. The AlphaTRAK 3 Glucose Monitoring Kit for cats, dogs, and horses ensures accurate results even without gloves, while minimizing potential exposure to animal blood.
Q3: I’m having trouble getting a blood sample with the AlphaTRAK 3 Pet Blood Glucose Kit, what should I do?
Ans: Gently warming the area increases blood flow. Applying petroleum jelly may help a droplet form. Using the AlphaTRAK 3 Glucose Monitoring System for cats, dogs, and horses ensures accurate readings while minimizing frustration during testing.
Q4: Do I need to keep the code strip after setting up the AlphaTRAK 3 Glucose Meter?
Ans: The code strip sets the species lot code for correct results. Always keep it with your AlphaTRAK 3 Blood Glucose Kit for cats, dogs, or horses, ensuring the meter remains accurate for future tests and convenient to access.
Q5: Is there a minimum age for using the AlphaTRAK 3 Blood Glucose Monitoring System on cats or dogs?
Ans: There is no minimum age for testing. Consult your veterinarian before using the AlphaTRAK 3 Pet Glucose Meter to ensure proper diabetes management for cats, dogs, or horses of any age.
Q6: Why does the AlphaTRAK 3 Meter require switching between cat or dog modes?
Ans: Cats and dogs have different blood glucose distributions. Switching species on the AlphaTRAK 3 Pet Blood Glucose Meter ensures accurate results for both cats, dogs, and horses, preventing errors and supporting safe diabetes management for your pet.
Q7: When and how should I perform a control solution test with the AlphaTRAK 3 Blood Glucose Kit?
Ans: Perform a control solution test with every new pack of strips to confirm meter and strip accuracy. The AlphaTRAK 3 Glucose Monitoring System for cats, dogs, and horses ensures reliable readings before actual pet testing, helping prevent false results.
This Shipping Policy explains how orders are processed, shipped, tracked, and delivered.
1. Shipping Origin and Fulfillment
Orders are dispatched from our U.S.-based fulfillment center. We deliver to eligible addresses within the United States and to eligible international destinations shown at checkout.
If a destination, shipping service, or product is not eligible for delivery, checkout will not offer that shipping option.
2. Order Processing Time
Orders are generally processed within 1–5 business days before shipment. Processing time is separate from carrier transit time.
Our order cut-off time is 6:00 PM Pacific Time (PT). Orders placed after the cut-off time, on weekends, or on applicable holidays begin processing on the next business day.
Processing may include order verification and preparation for shipment.
3. U.S. Shipping Methods, Costs, and Transit Times
For eligible U.S. addresses, our current shipping options are:
- Priority Shipping: $5.99 — estimated carrier transit time of 1–2 business days after shipment.
- Standard Shipping: $2.99 — estimated carrier transit time of 3–6 business days after shipment.
- Free Shipping: $0 — estimated carrier transit time of 5–8 business days after shipment.
Total estimated delivery time includes both the 1–5 business day processing period and the applicable carrier transit time. The shipping service, cost, and delivery estimate available for your order are shown at checkout before payment.
4. International Shipping
We ship to eligible international destinations. Available international shipping services, shipping charges, and estimated delivery times vary by destination and are displayed at checkout.
For eligible international orders, applicable import duties and taxes are calculated and collected at checkout where required. When these charges apply, the order is shipped on a duties-and-taxes-paid basis so that the same import charges should not be collected again at delivery.
International delivery estimates may be affected by carrier operations, customs processing, local holidays, weather, or other events outside normal transit conditions.
5. Tracking
When tracking is available, you will receive shipment confirmation with tracking information after the order has shipped. Please allow up to 48 hours for tracking information to become active after the carrier receives the shipment.
6. Address Accuracy and Changes
Please review your shipping address carefully before submitting an order. If you notice an address error, contact us as soon as possible. We will try to help before shipment, but an address change cannot be guaranteed once fulfillment or carrier processing has begun.
Additional carrier or re-delivery charges resulting from an incorrect or incomplete address may be the customer's responsibility where permitted by law.
7. Delayed or Lost Shipments
If your shipment has not arrived within the estimated delivery timeframe, please contact us. We will review the tracking information, work with the carrier when necessary, and assist with an appropriate resolution based on the circumstances.
Delivery estimates are not guarantees and may be affected by carrier delays, weather, public holidays, customs processing, or other transportation disruptions.
8. Damaged, Defective, or Incorrect Deliveries
If an item arrives damaged, defective, or incorrect, contact us within 7 calendar days after confirmed delivery. Please include your order number and clear photos of the item, packaging, and shipping label when relevant.
Approved cases are handled under our Return & Refund Policy, including return-shipping assistance when the issue is our responsibility.
9. Policy Updates
We may update this Shipping Policy when our shipping services or operating requirements change. The current version will be posted on this page.
10. Contact Us
If you have questions about shipping or an order in transit, please use our Contact page or the current contact information displayed in the website footer.
This Return & Refund Policy explains when a return is eligible, how to send an item back, who pays return shipping, and how approved refunds are processed.
1. Return Window
You may request an eligible return within 30 days after confirmed delivery. Return requests submitted after the 30-day period are not accepted unless applicable law requires otherwise.
2. Return Eligibility
To qualify for a standard return, the item must generally be:
- Unused, unwashed, and in its original condition.
- Returned with the original packaging, tags, accessories, manuals, and other included components, when applicable.
- Not specifically identified as final sale or non-returnable before purchase.
Products that show use, alteration, avoidable damage, missing components, or other conditions outside the eligibility requirements may be ineligible for a refund.
3. Product-Specific Non-Returnable Items
Some products may be non-returnable for hygiene, safety, customization, final-sale, or other product-specific reasons. Any such restriction will be disclosed on the product page or before purchase when applicable.
4. No Direct Exchanges
We do not provide direct exchange service. If you want a different item, size, color, model, or version, return the eligible original item under this Policy and place a new order separately.
5. How to Start a Return
Returns are handled by mail. Before sending an item back, contact our customer support team through the Contact page or the current contact information displayed in the website footer. Please provide:
- Your order number.
- The item or items you want to return.
- The reason for the return.
Returns sent without required return authorization may be delayed or refused.
6. Prepaid Return Label and Return Shipping Cost
For eligible mail returns, a prepaid return label is included in the package.
For a standard return made for customer-choice reasons, the actual carrier postage charged for use of the prepaid return label will be deducted from the approved refund. We do not charge a separate restocking fee.
If the return is required because the item arrived damaged, defective, or incorrect and the claim is approved, we cover the return-label cost.
If you choose not to use the provided label when an alternative return method is authorized, use a trackable shipping service and keep your shipping receipt until the return is completed.
7. Original Shipping Charges
Original outbound shipping charges are non-refundable for standard customer-choice returns, except where required by law. If the return results from an approved damaged, defective, or incorrect item, applicable shipping charges will be handled as part of the resolution.
8. Refund Review and Processing
After the returned item is received, we inspect it and notify you whether the refund is approved.
If approved, the refund is issued to the original payment method. We generally process an approved refund within 1–3 business days. After the refund is issued, your bank or card provider may require an additional 5–10 business days to post the funds to your account.
9. Damaged, Defective, or Incorrect Items
If an item arrives damaged, defective, or incorrect, contact us within 7 calendar days after confirmed delivery. Include your order number and clear photos of the item, packaging, and shipping label when relevant.
After review, we will provide an appropriate resolution. When a return is required for an approved claim, we cover the return shipping cost.
10. Refused or Undeliverable Shipments
If a shipment is refused or returned because of incorrect or incomplete customer-provided shipping information, actual carrier return, re-delivery, or related shipping charges may be deducted from an otherwise eligible refund where permitted by law.
11. Policy Updates
We may update this Return & Refund Policy when our return procedures or legal requirements change. The current version will be posted on this page.
12. Contact Us
If you need help with a return or refund, please use our Contact page or the current contact information displayed in the website footer.
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