VETRADENT Dental Wipes (60 ct) - US 1599
VETRADENT Dental Wipes (60 ct) - US 1599
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- We offer worldwide shipping to all countries and regions
- Free shipping is available on all orders
- The return request is submitted within 30 days of confirmed delivery
Brushless Dental Wipes with Biotrate Technology
Product Description
Dechra Vetradent Dental Wipes are scientifically formulated brushless dental care wipes for dogs and cats. Featuring patented Biotrate Technology, the vanilla-flavored wipes help control plaque and tartar while freshening breath. The xylitol-free, alcohol-free, and chlorhexidine-free formula breaks down oral biofilm and inhibits bacterial growth, supporting daily at-home dental hygiene without the need for toothbrushing in pets resistant to traditional methods.
Benefits
- Brushless application: Pre-moistened wipes for easy at-home dental care without brushing.
- Biofilm breakdown: Chelates calcium, magnesium, and iron to disrupt oral bacterial biofilm.
- Plaque and tartar control: Helps reduce buildup on teeth and gum line.
- Fresh breath: Zinc chloride helps neutralize odor-causing bacteria for cleaner breath.
- Vanilla flavored: Natural organic vanilla flavoring is enjoyable for most pets.
Ingredients
Active Ingredients: Sodium Citrate, Citric Acid, and Zinc Chloride.
Also Contains: Disodium EDTA, Potassium Benzoate, Glycerol, Sorbitol, Water, and Vanilla.
How to Use
Directions for Use
- Open the cap: Open the cap and locate the edge of the center wipe.
- Pull wipe out: Insert through the cap opening and pull through at an angle.
- Apply to teeth: Wrap a wipe around your finger and apply to teeth and gums.
- Rub gently: Rub gently but firmly along the gum line as directed by your veterinarian.
- Reseal cap: Close cap tightly after each use to keep remaining wipes moist.
Additional Information
Precautions
- Dogs and cats only: For use in dogs and cats; not for human consumption.
- Avoid eyes: Avoid contact with the eyes during application for pet safety.
- Stop if irritated: Discontinue use and consult your veterinarian if irritation develops.
- Wash hands: Wash hands thoroughly after handling and applying the wipes.
- Storage: Store the container at room temperature in a cool, dry location.
Shipping & Returns
We offer ground, express, priority, and international delivery; see our shipping policy for details.
For return instructions or product concerns, please refer to our detailed refund policy.
Frequently Asked Questions
Q1: What is Biotrate Technology, and how does it work?
Ans: Biotrate Technology is a patented approach that alters the oral environment to fight bacteria. It chelates calcium, magnesium, and iron to break down biofilm where bacteria live, while limiting bacterial food sources to inhibit growth and reduce tartar formation in dogs and cats.
Q2: Are the wipes safe for both dogs and cats?
Ans: Yes, the wipes are formulated for use in both dogs and cats. The vanilla-flavored, gentle formula makes them suitable across species when applied as directed. Always consult your veterinarian before starting any new dental care routine for pets with health conditions.
Q3: How often should the wipes be used?
Ans: Daily use is generally recommended for the best plaque and tartar control. Apply the wipe to teeth and gums once or twice daily, or as directed by your veterinarian. Consistent use is essential for ongoing oral health and breath freshness.
Q4: Is the formula free from harmful additives?
Ans: Yes, the wipes are xylitol-free, alcohol-free, and chlorhexidine-free. This makes them a safer choice for daily oral care without exposing your pet to ingredients that may be toxic or unsuitable for prolonged use across different breeds, ages, and health profiles.
Q5: How does the product help freshen breath?
Ans: The zinc chloride content helps neutralize odor-causing bacteria, while Biotrate Technology breaks down biofilm where bacteria thrive. Together, these actions reduce bad breath at the bacterial level rather than masking odors with fragrance, supporting longer-lasting fresh breath in pets.
Q6: Can the wipes replace toothbrushing?
Ans: They serve as an effective brushless alternative for pets who do not tolerate toothbrushing. However, the manufacturer recommends combining wipes with toothpaste, dental sprays, or water additives for a complete oral care routine and the best long-term dental health results.
Q7: How quickly will dental improvement be visible?
Ans: Results vary based on consistency of use and your pet's existing dental condition. Daily application as directed supports gradual reduction in plaque and tartar. Consult your veterinarian if no improvement is observed after several weeks of consistent use as part of a routine.
Q8: What flavor are the wipes?
Ans: The wipes feature a natural, organic vanilla flavoring that most pets find pleasant. The flavor encourages cooperation during application, making at-home dental care easier for pet owners and more enjoyable for dogs and cats who may resist other oral hygiene products.
Q9: How should the container be stored at home?
Ans: Store at room temperature in a cool, dry location. Keep the cap tightly closed after each use to prevent the remaining wipes from drying out. Store out of reach of children and other animals to avoid accidental ingestion or contamination.
Q10: Can the wipes be used alongside other dental products?
Ans: Yes, they pair well with other Vetradent products such as toothpaste, dental spray, or water additive for a layered approach to oral care. Consult your veterinarian to develop the most effective dental routine tailored to your pet's specific oral health needs.
This Shipping Policy explains how orders are processed, shipped, tracked, and delivered.
1. Shipping Origin and Fulfillment
Orders are dispatched from our U.S.-based fulfillment center. We deliver to eligible addresses within the United States and to eligible international destinations shown at checkout.
If a destination, shipping service, or product is not eligible for delivery, checkout will not offer that shipping option.
2. Order Processing Time
Orders are generally processed within 1–5 business days before shipment. Processing time is separate from carrier transit time.
Our order cut-off time is 6:00 PM Pacific Time (PT). Orders placed after the cut-off time, on weekends, or on applicable holidays begin processing on the next business day.
Processing may include order verification and preparation for shipment.
3. U.S. Shipping Methods, Costs, and Transit Times
For eligible U.S. addresses, our current shipping options are:
- Priority Shipping: $5.99 — estimated carrier transit time of 1–2 business days after shipment.
- Standard Shipping: $2.99 — estimated carrier transit time of 3–6 business days after shipment.
- Free Shipping: $0 — estimated carrier transit time of 5–8 business days after shipment.
Total estimated delivery time includes both the 1–5 business day processing period and the applicable carrier transit time. The shipping service, cost, and delivery estimate available for your order are shown at checkout before payment.
4. International Shipping
We ship to eligible international destinations. Available international shipping services, shipping charges, and estimated delivery times vary by destination and are displayed at checkout.
For eligible international orders, applicable import duties and taxes are calculated and collected at checkout where required. When these charges apply, the order is shipped on a duties-and-taxes-paid basis so that the same import charges should not be collected again at delivery.
International delivery estimates may be affected by carrier operations, customs processing, local holidays, weather, or other events outside normal transit conditions.
5. Tracking
When tracking is available, you will receive shipment confirmation with tracking information after the order has shipped. Please allow up to 48 hours for tracking information to become active after the carrier receives the shipment.
6. Address Accuracy and Changes
Please review your shipping address carefully before submitting an order. If you notice an address error, contact us as soon as possible. We will try to help before shipment, but an address change cannot be guaranteed once fulfillment or carrier processing has begun.
Additional carrier or re-delivery charges resulting from an incorrect or incomplete address may be the customer's responsibility where permitted by law.
7. Delayed or Lost Shipments
If your shipment has not arrived within the estimated delivery timeframe, please contact us. We will review the tracking information, work with the carrier when necessary, and assist with an appropriate resolution based on the circumstances.
Delivery estimates are not guarantees and may be affected by carrier delays, weather, public holidays, customs processing, or other transportation disruptions.
8. Damaged, Defective, or Incorrect Deliveries
If an item arrives damaged, defective, or incorrect, contact us within 7 calendar days after confirmed delivery. Please include your order number and clear photos of the item, packaging, and shipping label when relevant.
Approved cases are handled under our Return & Refund Policy, including return-shipping assistance when the issue is our responsibility.
9. Policy Updates
We may update this Shipping Policy when our shipping services or operating requirements change. The current version will be posted on this page.
10. Contact Us
If you have questions about shipping or an order in transit, please use our Contact page or the current contact information displayed in the website footer.
This Return & Refund Policy explains when a return is eligible, how to send an item back, who pays return shipping, and how approved refunds are processed.
1. Return Window
You may request an eligible return within 30 days after confirmed delivery. Return requests submitted after the 30-day period are not accepted unless applicable law requires otherwise.
2. Return Eligibility
To qualify for a standard return, the item must generally be:
- Unused, unwashed, and in its original condition.
- Returned with the original packaging, tags, accessories, manuals, and other included components, when applicable.
- Not specifically identified as final sale or non-returnable before purchase.
Products that show use, alteration, avoidable damage, missing components, or other conditions outside the eligibility requirements may be ineligible for a refund.
3. Product-Specific Non-Returnable Items
Some products may be non-returnable for hygiene, safety, customization, final-sale, or other product-specific reasons. Any such restriction will be disclosed on the product page or before purchase when applicable.
4. No Direct Exchanges
We do not provide direct exchange service. If you want a different item, size, color, model, or version, return the eligible original item under this Policy and place a new order separately.
5. How to Start a Return
Returns are handled by mail. Before sending an item back, contact our customer support team through the Contact page or the current contact information displayed in the website footer. Please provide:
- Your order number.
- The item or items you want to return.
- The reason for the return.
Returns sent without required return authorization may be delayed or refused.
6. Prepaid Return Label and Return Shipping Cost
For eligible mail returns, a prepaid return label is included in the package.
For a standard return made for customer-choice reasons, the actual carrier postage charged for use of the prepaid return label will be deducted from the approved refund. We do not charge a separate restocking fee.
If the return is required because the item arrived damaged, defective, or incorrect and the claim is approved, we cover the return-label cost.
If you choose not to use the provided label when an alternative return method is authorized, use a trackable shipping service and keep your shipping receipt until the return is completed.
7. Original Shipping Charges
Original outbound shipping charges are non-refundable for standard customer-choice returns, except where required by law. If the return results from an approved damaged, defective, or incorrect item, applicable shipping charges will be handled as part of the resolution.
8. Refund Review and Processing
After the returned item is received, we inspect it and notify you whether the refund is approved.
If approved, the refund is issued to the original payment method. We generally process an approved refund within 1–3 business days. After the refund is issued, your bank or card provider may require an additional 5–10 business days to post the funds to your account.
9. Damaged, Defective, or Incorrect Items
If an item arrives damaged, defective, or incorrect, contact us within 7 calendar days after confirmed delivery. Include your order number and clear photos of the item, packaging, and shipping label when relevant.
After review, we will provide an appropriate resolution. When a return is required for an approved claim, we cover the return shipping cost.
10. Refused or Undeliverable Shipments
If a shipment is refused or returned because of incorrect or incomplete customer-provided shipping information, actual carrier return, re-delivery, or related shipping charges may be deducted from an otherwise eligible refund where permitted by law.
11. Policy Updates
We may update this Return & Refund Policy when our return procedures or legal requirements change. The current version will be posted on this page.
12. Contact Us
If you need help with a return or refund, please use our Contact page or the current contact information displayed in the website footer.
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