TrizCHLOR Flush (4 oz) - US 9486
TrizCHLOR Flush (4 oz) - US 9486
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- The return request is submitted within 30 days of confirmed delivery
Antimicrobial Ear and Skin Flush for Pets
Product Description
Dechra TrizChlor Flush is a veterinary antimicrobial and antibiofilm solution formulated for dogs and cats with skin and ear conditions responsive to chlorhexidine. The water-based formula combines 0.15% Chlorhexidine Gluconate with patented TrizEDTA in a soothing, alcohol-free, preservative-free base. Suitable for ear flushing, wound irrigation, and cleansing minor cuts, the gentle solution is non-irritating to ulcerated or abraded skin areas.
Benefits
- Versatile cleansing: Works as an ear flush, wound rinse, and skin cleanser.
- Patented TrizEDTA: Disrupts bacterial biofilm and boosts chlorhexidine antimicrobial activity.
- Resistant infection support: Effective against multi-drug-resistant Staphylococcal infections in pets.
- Non-irritating base: Alcohol-free water formula safe for ulcerated or abraded skin.
- Foreign matter removal: Helps clear debris and discharge from the ear canal.
Ingredients
Active Ingredient: Chlorhexidine Gluconate 0.15% USP.
Also Contains: Water and TrizEDTA (Tromethamine USP and Disodium EDTA USP).
How to Use
Directions for Use
- Shake first: Shake the bottle thoroughly before each use for proper mixing.
- Ear flushing: Apply to the ear canal and gently but firmly massage the base.
- Skin cleansing: Squeeze flush over the affected skin area as needed.
- Wipe excess: Use a cotton ball to remove leftover solution after application.
- Repeat use: Apply as necessary or as directed by your veterinarian for ongoing care.
Additional Information
Precautions
- Topical use only: For external application; avoid contact with the eyes.
- Eardrum caution: Use carefully if the tympanic membrane status is unknown.
- Discontinue if irritated: Stop use and contact your veterinarian if irritation appears.
- Wash hands: Wash hands thoroughly after each application of the solution.
- Storage: Store at room temperature with cap tightly closed, away from children.
Shipping & Returns
We offer ground, express, priority, and international delivery; see our shipping policy for details.
For return instructions or product concerns, please refer to our detailed refund policy.
Frequently Asked Questions
Q1: What is the active ingredient, and how does it work?
Ans: The active ingredient is Chlorhexidine Gluconate at a 0.15% concentration. It is a broad-spectrum antimicrobial that targets bacteria and yeast on the skin and in the ear canal, while the TrizEDTA component disrupts biofilm to enhance overall antimicrobial effectiveness against resistant organisms.
Q2: Can the solution be used in both dogs and cats?
Ans: Yes, the formula is labeled for use in both dogs and cats. The gentle, water-based composition makes it appropriate across species when used as directed by a veterinarian, including for routine ear maintenance and active treatment of minor skin or ear concerns.
Q3: Is the product safe to use in the middle ear?
Ans: According to manufacturer information, the formulation has been shown to be safe for use in the middle ear of dogs and cats. However, caution is recommended when the status of the tympanic membrane is unknown, so always consult your veterinarian before use.
Q4: How does TrizEDTA improve the formula?
Ans: TrizEDTA is a buffered combination of Tromethamine and Disodium EDTA. It alkalinizes the treatment area, breaks down bacterial biofilm, and potentiates the action of chlorhexidine. This makes the flush more effective against resistant bacteria and treatment-resistant or mixed infections.
Q5: How often should the flush be applied?
Ans: Use the flush as directed by your veterinarian. Frequency depends on the condition being managed, severity of symptoms, and how the pet responds. Many pets benefit from daily use during active flare-ups, with reduced frequency for ongoing prevention and maintenance.
Q6: Can the solution be applied to wounds?
Ans: Yes, it is effective for wound irrigation and cleansing minor cuts and abrasions. The alcohol-free, preservative-free base makes it gentle on compromised skin. For deep, severe, or non-healing wounds, always seek veterinary guidance before treating at home.
Q7: Is the flush effective against resistant infections?
Ans: Yes, the formula has documented activity against multi-drug-resistant Staphylococcal infections. The combination of chlorhexidine and TrizEDTA penetrates bacterial biofilm, making it useful for managing treatment-resistant and mixed infections that may not respond to standard antimicrobial therapies alone.
Q8: Will the product irritate sensitive or open skin?
Ans: The formula is alcohol-free and preservative-free, making it non-irritating to ulcerated or abraded skin. However, if irritation develops or worsens during use, discontinue application immediately and consult your veterinarian for further evaluation and alternative treatment options.
Q9: How quickly should improvement be visible?
Ans: Results vary based on the condition and its severity. Consistent use as directed is essential for the best outcome. If your pet's condition does not improve or worsens, contact your veterinarian for a follow-up assessment and any necessary treatment adjustments.
Q10: How should the bottle be stored?
Ans: Store the bottle at room temperature in a cool, dry location with the cap tightly closed after each use. Keep out of reach of children and other pets when not in use to prevent accidental ingestion or contamination.
This Shipping Policy explains how orders are processed, shipped, tracked, and delivered.
1. Shipping Origin and Fulfillment
Orders are dispatched from our U.S.-based fulfillment center. We deliver to eligible addresses within the United States and to eligible international destinations shown at checkout.
If a destination, shipping service, or product is not eligible for delivery, checkout will not offer that shipping option.
2. Order Processing Time
Orders are generally processed within 1–5 business days before shipment. Processing time is separate from carrier transit time.
Our order cut-off time is 6:00 PM Pacific Time (PT). Orders placed after the cut-off time, on weekends, or on applicable holidays begin processing on the next business day.
Processing may include order verification and preparation for shipment.
3. U.S. Shipping Methods, Costs, and Transit Times
For eligible U.S. addresses, our current shipping options are:
- Priority Shipping: $5.99 — estimated carrier transit time of 1–2 business days after shipment.
- Standard Shipping: $2.99 — estimated carrier transit time of 3–6 business days after shipment.
- Free Shipping: $0 — estimated carrier transit time of 5–8 business days after shipment.
Total estimated delivery time includes both the 1–5 business day processing period and the applicable carrier transit time. The shipping service, cost, and delivery estimate available for your order are shown at checkout before payment.
4. International Shipping
We ship to eligible international destinations. Available international shipping services, shipping charges, and estimated delivery times vary by destination and are displayed at checkout.
For eligible international orders, applicable import duties and taxes are calculated and collected at checkout where required. When these charges apply, the order is shipped on a duties-and-taxes-paid basis so that the same import charges should not be collected again at delivery.
International delivery estimates may be affected by carrier operations, customs processing, local holidays, weather, or other events outside normal transit conditions.
5. Tracking
When tracking is available, you will receive shipment confirmation with tracking information after the order has shipped. Please allow up to 48 hours for tracking information to become active after the carrier receives the shipment.
6. Address Accuracy and Changes
Please review your shipping address carefully before submitting an order. If you notice an address error, contact us as soon as possible. We will try to help before shipment, but an address change cannot be guaranteed once fulfillment or carrier processing has begun.
Additional carrier or re-delivery charges resulting from an incorrect or incomplete address may be the customer's responsibility where permitted by law.
7. Delayed or Lost Shipments
If your shipment has not arrived within the estimated delivery timeframe, please contact us. We will review the tracking information, work with the carrier when necessary, and assist with an appropriate resolution based on the circumstances.
Delivery estimates are not guarantees and may be affected by carrier delays, weather, public holidays, customs processing, or other transportation disruptions.
8. Damaged, Defective, or Incorrect Deliveries
If an item arrives damaged, defective, or incorrect, contact us within 7 calendar days after confirmed delivery. Please include your order number and clear photos of the item, packaging, and shipping label when relevant.
Approved cases are handled under our Return & Refund Policy, including return-shipping assistance when the issue is our responsibility.
9. Policy Updates
We may update this Shipping Policy when our shipping services or operating requirements change. The current version will be posted on this page.
10. Contact Us
If you have questions about shipping or an order in transit, please use our Contact page or the current contact information displayed in the website footer.
This Return & Refund Policy explains when a return is eligible, how to send an item back, who pays return shipping, and how approved refunds are processed.
1. Return Window
You may request an eligible return within 30 days after confirmed delivery. Return requests submitted after the 30-day period are not accepted unless applicable law requires otherwise.
2. Return Eligibility
To qualify for a standard return, the item must generally be:
- Unused, unwashed, and in its original condition.
- Returned with the original packaging, tags, accessories, manuals, and other included components, when applicable.
- Not specifically identified as final sale or non-returnable before purchase.
Products that show use, alteration, avoidable damage, missing components, or other conditions outside the eligibility requirements may be ineligible for a refund.
3. Product-Specific Non-Returnable Items
Some products may be non-returnable for hygiene, safety, customization, final-sale, or other product-specific reasons. Any such restriction will be disclosed on the product page or before purchase when applicable.
4. No Direct Exchanges
We do not provide direct exchange service. If you want a different item, size, color, model, or version, return the eligible original item under this Policy and place a new order separately.
5. How to Start a Return
Returns are handled by mail. Before sending an item back, contact our customer support team through the Contact page or the current contact information displayed in the website footer. Please provide:
- Your order number.
- The item or items you want to return.
- The reason for the return.
Returns sent without required return authorization may be delayed or refused.
6. Prepaid Return Label and Return Shipping Cost
For eligible mail returns, a prepaid return label is included in the package.
For a standard return made for customer-choice reasons, the actual carrier postage charged for use of the prepaid return label will be deducted from the approved refund. We do not charge a separate restocking fee.
If the return is required because the item arrived damaged, defective, or incorrect and the claim is approved, we cover the return-label cost.
If you choose not to use the provided label when an alternative return method is authorized, use a trackable shipping service and keep your shipping receipt until the return is completed.
7. Original Shipping Charges
Original outbound shipping charges are non-refundable for standard customer-choice returns, except where required by law. If the return results from an approved damaged, defective, or incorrect item, applicable shipping charges will be handled as part of the resolution.
8. Refund Review and Processing
After the returned item is received, we inspect it and notify you whether the refund is approved.
If approved, the refund is issued to the original payment method. We generally process an approved refund within 1–3 business days. After the refund is issued, your bank or card provider may require an additional 5–10 business days to post the funds to your account.
9. Damaged, Defective, or Incorrect Items
If an item arrives damaged, defective, or incorrect, contact us within 7 calendar days after confirmed delivery. Include your order number and clear photos of the item, packaging, and shipping label when relevant.
After review, we will provide an appropriate resolution. When a return is required for an approved claim, we cover the return shipping cost.
10. Refused or Undeliverable Shipments
If a shipment is refused or returned because of incorrect or incomplete customer-provided shipping information, actual carrier return, re-delivery, or related shipping charges may be deducted from an otherwise eligible refund where permitted by law.
11. Policy Updates
We may update this Return & Refund Policy when our return procedures or legal requirements change. The current version will be posted on this page.
12. Contact Us
If you need help with a return or refund, please use our Contact page or the current contact information displayed in the website footer.
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